[Resolved]  Calcutta Electric Supply Corporation [CESC] — Money deducted from bank account but bill not paid

Address:Kolkata, West Bengal, 700108
Website:www.cesc.co.in

I was paying my monthly bill of may'17. The transaction was being processed but then the browser showed that server timed out. I got a message that rs. Xxxx has been deducted from my account regarding cesc. The next time i checked in to cesc, it is not showing the latest bill that i paid now. I think that the bill is not paid but the money has been deducted. Please help.
Customer name-sanjoy roy chowdhury
Email id-sanjoy. [protected]@gmail.com
Customer id-[protected]
Consumer no.-[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2017
Complaint marked as Resolved 
My problem was resolved.My complain was forwarded to cesc.In about an hour i got cesc's message.Thanks to consumer complaints.
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please read the date in the first line as 17.08.2017 in place of 18.08.2017. Request respond with solution.
Pl ignore wrong noting above.
Today I paid the electricity bill no. [protected]/03199, dt.07.04.2019 due on 18.04.2019 for Rs.1, 430.00 for the Month of March, 2019 online through Debit card and Bill gateway. My customer ID is [protected]. The said amount of Rs.1, 430.00 was debited from my S/B account, but no receipt was received. Kindly mail the receipt ASAP.
Yours truly,
Dipak Acharya, LT consumer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Calcutta Electric Supply Corporation [CESC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    2256
    Pending
    0
    Resolved
    526
    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
    View all Calcutta Electric Supply Corporation [CESC] contact information