[Resolved] Calcutta Electric Supply Corporation [CESC] — Money deducted from bank account but bill not paid

4 Reviews
Kolkata, West Bengal, India
 Sanjoy RC
I was paying my monthly bill of may'17. The transaction was being processed but then the browser showed that server timed out. I got a message that rs. Xxxx has been deducted from my account regarding cesc. The next time i checked in to cesc, it is not showing the latest bill that i paid now. I think that the bill is not paid but the money has been deducted. Please help.
Customer name-sanjoy roy chowdhury
Email id-sanjoy. [protected]@gmail.com
Customer id-[protected]
Consumer no.-[protected]
Complaint marked as Resolved Jun 12, 2017
My problem was resolved.My complain was forwarded to cesc.In about an hour i got cesc's message.Thanks to consumer complaints.

Complaint Status

[Jun 11, 2017] Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0


Please read the date in the first line as 17.08.2017 in place of 18.08.2017. Request respond with solution.
Pl ignore wrong noting above.
Today I paid the electricity bill no. [protected]/03199, dt.07.04.2019 due on 18.04.2019 for Rs.1, 430.00 for the Month of March, 2019 online through Debit card and Bill gateway. My customer ID is [protected]. The said amount of Rs.1, 430.00 was debited from my S/B account, but no receipt was received. Kindly mail the receipt ASAP.
Yours truly,
Dipak Acharya, LT consumer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
    Calcutta Electric Supply Corporation [CESC] - Money deducted from bank account but bill not paid