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Carrier Midea India Customer Care
Carrier Midea India Private Limited
Customer satisfaction rating: 3%
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102
COMPLAINTS

Carrier Midea India Customer Care

Carrier Midea India Private Limited

Address
1st Floor, Pearl Tower, Plot No - 51, Sector - 32
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
27
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18

Additional info

Factory Address

Carrier Midea India Private Limited

Plot No.10 , Sector-5,

GC-Bawal, Rewari - 123501, Haryana

Tel:- 01284 - 266300


Customer satisfaction rating
3%
Complaints
102
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Carrier Midea India Complaints & Reviews

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Carrier Midea India — Mislead to Customer

 sameer9xm
We purchased a Carrier Split A.C which was not giving

proper Cooing so we decided to call a Technician from...
Complaint comments  Comments  (1)Complaint category Electronics & Appliances

 nishantkrjain30
I had purchased two water dispenser of midea carrier last year. Both of the dispender were not working from last month say march 2017. I had made a complaint for the defect in product to the costumer care. Picking and dropping of machine is in the scope of service center (A b enterprises, b-26 sec 64 noida up) but nobody care to pic the defective product from my premises. I myself had to send them to service center on 10th april 2017. I called many times to service center people but they dont feel themself free enough to answer the calls. When we talk to custumer care the best they can do is provide us another mobile no. To inquire. They are helpless, they make a same reply that don't be panic sir, your problem will be resolve soon. Today is 28th are 18 days not enough to repair two dispensers? In such a hot weather what should we do. Now what i want to ask you and also asked customer care several times is,
1. Whether there is any time frame decided by company to make good the defected product?

2. Is it customer duty to keep asking service center for track of there goods?
A big company like carrier must not work in this way. There should respond sincerely.

Transaction no.[protected]

Worst service in all. It would be better carrier should sale there product like other chinese products, without warrany?
I wil not recommend it to anyone and will report on concern forums, for the awareness of other prospect buyers of such a bad product.

Complaint Status


[Apr 28, 2017] Carrier Midea India customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Refrigerators

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     Devi Dutt Balodi
    This is in reference of my complaint no[protected] dtd 30/03/2017 charged taken Rs. 3500 break up like Rs.450 service charges Rs 2300 gas charge and 750 capacitor charge it is too costly compare to general market secondly complaint no 13674453 against charged Rs.750 for same fault or capacitor Rs.450 after long debate with sh indrest kr Gautam yr authorized service stn AB eNTERPRISE noida although your slip already showing gurantee of electrical parts one month and gas charge three months then why taken RS 450 again for same fault . I was not at home that time my wife not aware about the terms of condition of your service station. any get this issue solve and refund my money Rs.450. immediately
    Devi Dutt Sharma
    24/B MIG (Madhuban appartments ) sector 82 Noida mob [protected]

    Complaint Status


    [Apr 27, 2017] Carrier Midea India customer support has been notified about the posted complaint.
    Updated by Devi Dutt Balodi Apr 27, 2017
    This is in reference of my complaint no[protected] dtd 30/03/2017 charged taken Rs. 3500 break up like Rs.450 service charges Rs 2300 gas charge and 750 capacitor charge it is too costly compare to general market secondly complaint no 13674453 against charged Rs.750 for same fault or capacitor Rs.450 after long debate with sh indrest kr Gautam yr authorized service stn AB eNTERPRISE noida although your slip already showing gurantee of electrical parts one month and gas charge three months then why taken RS 450 again for same fault . I was not at home that time my wife not aware about the terms of condition of your service station. any get this issue solve and refund my money Rs.450.
    Devi Dutt Sharma
    24/B MIG (Madhuban appartments ) sector 82 Noida mob [protected]
    Complaint comments  Add a commentComplaint category Electronics & Appliances

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       chandra_bhuwan
      Worst service, Would like to share your pathetic customer service. Logged service call on 2 April 2017 for my 2 window AC's, given request nos are[protected] &[protected], surprisingly got SMS next day morning that your call has been closed even no one called up from service centre. While called up customer care they told it was closed as some issues and you will get call by engineer in next 1 hour. After 3 hours again called up to customer care, the executive informed that its already assigned on urgent basis we not able to contact ASC and given no. [protected], when called up at given no. the person told he left ASC 2 years back and do not call. Than again called at customer care, they totally unaware o[censored]pdated no and call status. This is when at present no call load, what will happen to customers during peak season, opted for carrier AC over so many brands but seems done a big mistake. The service centre M/s Platinum Faridabad are great agents, contact nos given as found in just dial etc of Mr. Kishore not even responding called more than 100 times. LG and Samsung are best in term of after sales services. Its beyond imagine that how such a big company surviving with such poor after sales, 7 days and still they not able to even visit.

      Complaint Status


      [Apr 08, 2017] Carrier Midea India customer support has been notified about the posted complaint.
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        Carrier Midea India — Replacement of Air Conditioner - 131489599 - Hiren Savla [Resolved]

         Hiren Savla
        Name - Hiren Savla
        Transaction no[protected]

        To the customer service team,

        Saturday...
        Complaint category Electronics & Appliances

         Vipul Kapani
        My washing machine was making lot of noise so i lodged a complaint. Service guy came and insisted that machine needs to be taken to service station as a part needs to be changed on 25th october 2016, promising that it will be repaired and sent back within a day i. E 26th. We were reluctant to send the product as it was diwali time but the service rep assured that we will get back the machine on time. However after multiple chasing attempts with service rep samarth ([protected]) till date we have not got our machine 2nd nov 2016. We have been lied to, when we used to call service rep was not answering the calls. I am feeling cheated and harrased by your service centre. I am repenting buying a product of midea.

        Complaint Status


        [Nov 02, 2016] Carrier Midea India customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Washing Machines

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           Sumandeep Singh sethi
          I have purchased an a.C career superia 1.5 ton(5 star) sr.No is[protected] on dated 27/5/16 from asian aircon kot ise khan(Moga) on name of mr. Sohan lal . From day one i am facing problem.ac is not working properly. It works for a while and then it stops working and after 4/5 hours again it starts working. There is not any problem in electricity voltage. I have 2 more ac in my house one is of carees and second is voltas but they both are working good but this ac is not working. From day one we told to the dealer he just come to my home nd do nothing and now after so many visits he is saying that compressor is not working and say we have to change its compressor and i am not satisfied to change its compressor. I just want to change this ac. I am not satisfied with this ac.
          > i am very frustated with dealer s service.
          > so i request to you to change my ac and provide me new ac.
          > regards.
          > sohanlal
          > [protected]
          > [protected]

          Complaint Status


          [Aug 30, 2016] Carrier Midea India customer support has been notified about the posted complaint.
          Updated by Sumandeep Singh sethi Aug 30, 2016
          Dear Sir,
          regarding the change of A.C. Compressor and not to replace the fully Unit. Sir, I am not agree
          with you. Due to I am not satisfied with your response..This is not a clean businessman-ship. As my side I have spent more than
          Rs.50, 000/- for to feel good in summer. But all in vain due to your defected unit of A. C.. It can not work properly from the first day of Installation. As I have already told to your good-self I have inform your dealer for so many times. I change the electric wiring &
          stablizer. as he directed but the problem is still stand as the earliest. My whole summer season spent in trouble. So how
          I can believe in repair.
          So I once again appeal your good-self to change the Unit or Return my payment with interest & exependiture. . Unless I will be compel to do the legal action through the Consumer Court

          With regards,
          Sohan Lal
          Mob.[protected] .
          Complaint comments  Add a commentComplaint category Products & Services

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             Emagdy
            انا مركب تكييف ميراكو وطلبت صيانه من الشركه الجهاز مش شغال ادونى ميعاد بعد ٤ايام قلت من مشكله قالولى الفنى هيجى من ١٠ الى ١ فخليت ناس يستنوه فى للبيت مخصوص والاستاذ جالى الساعه٣ وبعد ما وصل اول كلمه قالها علطول انا مش هشتفل ليه يا باشا قاللى علشان السفتى قولتله يعنى ايه قاللى الشركه بتقولى لازم تشتغل فى مكان امن (انا اخر دور والكومبرسور على السطوح) قاللى يعنى حضرتك تركب سلم وتعمل سور للسطح علشان نقدر نجى نشوف التكييف ونصلحه هههههههههه الحمد الله مقليش تقفل سراميك وكهرباء للسطح
            افشل شركه لو انتوا شايفين أن الفنيين بتوعكم لازم يشتغلوا سفتى كنتوا سالتوا وانا بحجز مكان التكييف فين عشان السفتى
            اخر حاجه حصلت النهارده مع الشركه المحترمه من يومين عملت اللى طلبوه منى وجبت ناس فكوا الجهاز من السطح ونزلوه تحت علشان الشركه تيجى تركبه وكلمتهم الجمعه قالولى هنحددلك ميعاد يوم الاحد النهارده بس الاول ناكد مع قسم التركيبات أن فى حامل للجهاز وقالولى هيكلموك السبت وياكدوا عليك الحامل موجود ولا لا المهم كلمونى السبت وقالولى الحامل موجود وهنبعته مع الفنى كلم خدمه العملاء وحدد ميعاد معاهم المهم كلمتهم وحددوا ميعاد النهارده الحد من ٤ الى ٧ استنيت لغايه ٦.٤٠ محدش جه فكلمتهم عليا الاستاذ محمد قالى كنت لسه هكلم حضرتك علشان ناجل الميعاد هيبقى من ٨ الى ٩ وبعد خناق قلت مش مشكله بس ييجوا المهم برضه مجوش لغايه ٩ كلمتهم وطلبت اكلم الاستاذ طه المسئول هناك اللى حددلى الميعاد وخلتنى اصبر قبل كده فقالى بعتذر هييجوا لحضرتك فى خلال نصف ساعه وبرضه كالعاده مفيش احترام لاى مواعيد ومحدش جه المهم اخيرا الفنى جه الساعه ١٠.٣٠ وبساله على الحامل قاللى محدش بعت معايا حاجه وهو مش موجود فى مركز المبيعات عندنا قلتله ازاى لما هما كلمونى وقالولى موجود قالى لا مفيش هههههههههه شركه كدابه وفاشله
            الفنى اللى جالى النهارده اول واحد محترم من الشركه اسمه معتز وهو فنى تركيبات قالى مين قال لحضرتك تفك الجهاز ومين قال المكان مش سفتى قلتله فنى الصيانه عندكم قالى ازاى انا مسئول التركيبات وبنركب زى كدا علطول
            المهم بص عالجهاز قالى لا مين لحم النحاس من ورا قلتله اكيد مش انا الوكيل بتاعكم هو اللى ركب المهم كلم الشركه الاستاذه زهره قالتله لا تفكه ونركب نصف خلفى ومش عارف ايه وايه وايه المهم هيكلفنى علشان يركب مكانه بس من غير ما يشوفوا لو عايز قطع غيار او صيانه للكومبورسور ١٧٠٠ ههههههههههه
            المهم كلمت الشركه الاستاذ طه برضه وشرحتله قالى ازاى الجهاز سفتى قلتله فنى التركيبات هو اللى قال كده قاللى فنى الصيانه بيقول غير كده قلتله مين الصح الاصول بتاع التركيبات هو المسئول مش الصيانه قاللى كلامك صح وهنحول للموضوع لخبير يقول مين الصح هههههههههه خبير بصمات كمان فى شركه فاشله هههههههههه
            المهم انا اديتهم فرصه لغايه بكره الساعه ١١ يحلوا المشكله ويصلحوا التكييف ويركبوه بدون اى تكلفه علشان غلطتهم هما اللي طلبوا انى افكه
            مسئولى الشكاوى كلمونى امبارح وقالولى هنكلم حضرتك تانى امبارح ومحدش كلمنى
            النهارده كلمتنى الاستاذه وسام من قسم الشكاوى وقالتلى احنا مهتمين بالشكوى بتاعتك وهنبعت ٣خبراء يعاينوا الجهاز ويشوفوا سفتى ولا لا هههههههههه الشركه مش واثقه في كلامى ولا كلام فنى التركيبات
            انا واثق هيجى وهيحاولوا انهم يطلعوا الجهاز غير سفتى مكانه علشان ميبقوش مسئولين عن فك الجهاز بالغلط وميتحملوش مسئوليه تركيبه هههههههههه وانا مستنى هيشوفوا لجنه الخبراء فاضيين امتى وهيتصلوا بيا يحددوا موعد هههههههههه
            المهم النهارده لجنه الخبراء جم وجابوا فنى الصيانه اللى رفض يصلح من الاول رغم ابلغى ليهم ميبعتهوش تانى لكن للاسف بعتوه وكلمونى قالولى السلم اللى بيطلع عليه مش سفتى وعلشان نركب للجهاز من اول وجديد هيكلف مسئولى الشكاوى كلمونى امبارح وقالولى هنكلم حضرتك تانى امبارح ومحدش كلمنى
            النهارده كلمتنى الاستاذه وسام من قسم الشكاوى وقالتلى احنا مهتمين بالشكوى بتاعتك وهنبعت ٣خبراء يعاينوا الجهاز ويشوفوا سفتى ولا لا هههههههههه الشركه مش واثقه في كلامى ولا كلام فنى التركيبات
            انا واثق هيجى وهيحاولوا انهم يطلعوا الجهاز غير سفتى مكانه علشان ميبقوش مسئولين عن فك الجهاز بالغلط وميتحملوش مسئوليه تركيبه هههههههههه وانا مستنى هيشوفوا لجنه الخبراء فاضيين امتى وهيتصلوا بيا يحددوا موعد هههههههههه
            النهارده جم ٤خبراء من الشركه من ضمنهم الفنى اللى رفض يصلح الجهاز علشان السفتى رغم انى بلغتهم انه ميجيش والصح بيقول كدا علشان المصداقيه لكنه جه معاهم وطبعا قالوا الجهاز السلم اللى بيوصل للجهاز مش سفتى ولازم اعاده تركيبه وهيكلف ١٧٠٠
            ولسه مكلمانى مسئوله الشكاوى وسام وقالتلى هحاول اجيبلك خصم هههههههههه ومفيش حل معاهم
            الواحد زهق بجد من الشركات دى مفيش رقابه ولا كبير عليهم ولا ايه

            Complaint Status


            [Aug 08, 2016] Carrier Midea India customer support has been notified about the posted complaint.
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               amol2001
              Hello there,

              I bought carrier split ac on 6/6/2016. From the very next day it's louver started making vibration and noise while rotating. I made complaint on 17/06/2016. Engineer visited my place on 20/6/2016 and told to replace the defective louver. Since that date, i only get messages and calls from carrier to ask whether we are satisfied with the service and our problem is solved or not. I get messages that my complaint has been solved and closed. Carrier executive every time call and informs me that my case will be forwarded to seniors. I have sent an email several times to their customer support and company secretary ms. Monica pandey but still no action was initiated. Kindly help me with this. My efforts are a cry in wilderness. Attached is the copy of bill and complaint job sheet.

              Complaint number.[protected]

              Complaint Status


              [Jul 28, 2016] Carrier Midea India customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Appliances

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                 arkitekt
                I purchased a carrier 1.5 ton window ac (5-star rating) model no. Gwrac018ep040 (Model name - 18k estrella premium-r) from sargam electronics, k-35 lajpat nagar-ii delhi-110024 on 20th june 2016. The ac was agreed to be delivered the next day & to be installed by same day evening.
                But on next day (21st june 2016) at 13:10pm we got informed by a store staff (Landline[protected] that the ac cannot be delivered due to non-availability of a fresh unit in their stock.

                Finally the unit was delivered on 22nd june 2016 afternoon around 13:40 by mr arpit (Mobile [protected]) while i and my wife were at work. The ac was received by our landlord on our behalf. The installation engineers arrived at 20:20pm same day, 15 mins after we reached home in evening.

                As noticed right then and also informed to the installation guys,

                The delivered carton was not sealed/ packed like it should have been and was already open.
                The unit inside was not even bubble-wrapped.
                The remote control found was again without any cover or a product information sticker as it usually is.
                The remote control has scratches all over and appears at least 2 years old if not more as even the 'carrier' logo itself is blurred on it.
                The user manual which is part of every installation kit - as also mentioned on the carton - was missing.
                The two numbers of batteries were also not found in the carton.
                The ac unit doesnot have any product information sticker as it should have been on a fresh unit.

                The same was brought to the notice of the installation engineers then and there, but they chose not to respond, saying they are not the right people to comment on it and continued to install the ac in spite of repeated questions on above issues.
                Failing to get any answers from them, we also tried to contact sargam electronics on[protected] times between 8:25 & 8:40) but nobody picked. At 20:41pm i got to talk on number [protected] (As mentioned on bill) but the person on other side claimed the store is closed for the day and we must contact them again on next day.
                Meanwhile the installation guys already installed the unit.
                I called carrier customer care ([protected]) to register my complaint against the dealer & the company for delivering an old unit but they denied to register complaint saying i must try to sort this with dealer at my end.
                The next day on 23rd june 2016, i got a verification call from sargam head-office (Talked to [protected]) whom i informed the entire matter. He connected me to mr harsh at sargam, lajpat nagar who agreed that the box was already opened and remote looked at least 2 yr old.
                While also conceding that they at times sell a 'displayed/ exhibited units to customers after taking them in confidence, but neither we asked for it nor anybody talked about such offer!
                Mr. Shamveer, another staff member insisted that we must continue with same unit along with old remote as it is anyways working fine currently. They later offered only to replace the remote.

                It wa's clearly stated that i wish to get entire unit replaced due to above mentioned points.
                The staff at store assured us to do the needful and get back to us by 24th june 2016 morning with a positive solution.

                While we expected their positive support, finally on 24th morning at 11:12am & 11:54am, i received call from mr harsh[protected] who in stead tried to negotiate/ bargain for our loss with an 'extra special gift' as a compensation for old ac unit - an offer which we obviously rejected as we only want a fresh/ new carrier estrella window ac.
                Repeated attempts to talk to mr vinay sharma failed as the phone lines of sargam head-office were busy.
                The mails to sargam electronics failed as both the email ids mentioned on company website www.sargam.in - [protected]@sargam.In & [protected]@sargam.In - are dysfunctional.
                The customer care helpline at carrier only gave a complaint number but there hasnt been any communication till yet, as promised.

                I seek an early intervention from your end to resolve the matter at earliest.

                Regards
                Gaurav bhargava

                Complaint Status


                [Jun 27, 2016] Carrier Midea India customer support has been notified about the posted complaint.
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                   Moseen malik
                  Dear sir,

                  I am very sick of of carrier service provider i did complaint many times but i dint get any resulation from service center and i was think that carrier is a best company in servicing but i was rong and i never recommand this company to other coz of late servicing so plz resolv my problem asap.

                  Regards
                  Moseen malik
                  Add-1549 phool garhi taga sarai hapur
                  Pin-245101
                  Mob-[protected]
                  Ac-octra split ac

                  Complaint Status


                  [Jun 13, 2016] Carrier Midea India customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Electronics & Appliances

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                    Carrier Midea India — Estrella 1.5 window ac

                     atulrai
                    Shocking to say that carrier estrella 5 start window ac would not have any warranty even for one season.
                    Even chinese...
                    Complaint category Electronics & Appliances

                     sharbendu
                    I purchased carrier 2 tr sac superia from m/s ace technomark, j36/37, sector 18, noida vide invoice number 2982, dated 13/03/2016.

                    The company person came for fitting today and after 9 hours of trying to install, they concluded that the machine is faulty. The outdoor unit fan works after the machine is switched on. However, neither the compressor, nor the indoor unit fan works.

                    On 13th i registered a complain to carrier customer care (Trn[protected] and since then 2 technicians came for inspection and both of them confirmed that the indoor unit was defective. But instead of replacing the same, they tried to convince me that it would be repaired. When i rejected the idea, then they almost threatened me that even after replacement, the new unit can break down in 15 days!!!

                    It is now over 18 days and the ac has not been replaced, nor the company service manager has any idea when it will get replaced.

                    I have made a complaint in the nch website and if nothing happens then i will have to file a legal suit against carrier for harassment and poor service.

                    Complaint Status


                    [Apr 02, 2016] Carrier Midea India customer support has been notified about the posted complaint.
                    Complaint comments  Add a commentComplaint category Appliances

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                       Visakh P R
                      Respected Sir,

                      I bought an Air Conditioner of “Carrier” brand from Vasanth and co, T.Nagar in the month of May, last year. After the installation, it was felt that the machine was not providing sufficient cooling. I complained the same to the Carrier customer care, who in turn, sent a team of service engineers to my home. The problem, they informed, was because of the increasing accumulation of the dust particles inside the valves. They cleaned up the insides and claimed that the issue is resolved. However, I did not see much improvement as far the cooling was concerned.

                      In the month of October, I faced a new problem, this time in the form of a water leakage from the equipment. Every time I turned on the AC, water started dripping out of the machine, to the extent that it shutdowns by itself with a loud sound. The service team identified the problem as that of something related to ‘an insulation wire’ which they claimed to have rectified.

                      In the month of January this year, the same issue reoccurred. Losing all hope on the machine, I requested ‘Carrier’ for a replacement. It is to be noted here that I was enduring such immense trauma even as I was continually paying the EMIs for this faulty equipment. They sent the same team of engineers who could not identify the problem on their previous arrival. I told them in clear terms that I’m looking for a replacement and can no longer waste resources on a faulty machine.

                      The engineer, who arrived later, misled me by saying that in order to make a replacement; they’ll have to primarily assess the machine. I agreed and let them inspect. It was only at the end of it did I come to know that I was misled and that they were trying to evade the possibility of a replacement.
                      Sir, I’ve had enough with the machine and the company. I request you to take action against the company for misleading the customer with false promises and claims. I would like to even claim a compensation for the immense stress and trauma that the company had made me to endure over the last eight months. I request you to kindly help me out on this.
                      Thanking you.

                      Yours Faithfully

                      Visakh.P.R

                      Company & Product: Carrier Air Conditioner
                      Gurgaon Corporate Office Narsinghpur.
                      Carrier Airconditioning & Refrigeration Ltd
                      Vill. Narsinghpur, Kherki Daula Post,
                      NH-8, Gurgaon - 122 004

                      Place of Purchase: Vasanth & Co, T.Nagar Branch, Chennai
                      Date of Purchase/Installation: 29th May 2015 (under warranty)
                      Model Number: 51MSG-018AA
                      Unit SI Unit (ODU) No:[protected]
                      Unit SI. Number (IDO):[protected]
                      Billed Amt of the Product: Rs.35000


                      Defective product-no replacement

                      Complaint Status


                      [Mar 18, 2016] Carrier Midea India customer support has been notified about the posted complaint.
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                        Carrier Midea India — Carrier DuraEdge AC 1.5 Ton

                         Sampathkumar Alagesan
                        Sir/Madam,

                        Myself bought a new Carrier AC (Split 1.5 T, Duraedge plus K+3s) on 21.03.2015 from Vasanth &...
                        Complaint comments  Comments  (1)Complaint category Appliances

                         aman3k
                        I had purchased 1 tonn split ac of carriermidea from avonaire solution mohali. on 26 may 2015. it worked for one month and started giving error of EC i put complaint on customer care Customer ID is : 91452299. People came from service center and said there is gas leakage problem and charged me rs 1500 for gas. since it was under warranty. problem persisted, i again complaint and team visited and said there is PCP problem. which so far has not been resolved. i have been suffering from heat and harrasment from the last one month but my complaint has not yet resolved. it is 7th sep of 2015. this is so pathetic and worst experience i hav had with carrier midea. I am suffering from heat since i had spent full money on it and my ac is still not working.
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                           balathevar
                          Hi i have bought a carrier split ac 1. 5 ton. I had bought with an extended warranty.
                          One year the services were to be chased but eventually got done. The problem started when the extended warranty started.
                          I had complained on june 9th for water leaking. The technician came and charged me for cleaning and said the cooling is not happening. He billed me for it and i paid without any discussion. He assured me that he will come and solve the cooling problem.

                          Since then i have been following with croma care and nothing is been happening. Everytime i am assured that someone will call.

                          On 24th july which is after more than a month and a half i got a call and was told that someone will come and attend the next day.

                          Again a false promise and no one has called or come.

                          Today again i called and i am assured some one will attend to our grievences. It is frustrating and i don't know why i paid for extended warranty.

                          If the company cannot provide the services why take extended warranty.

                          We are a ccouple who are working and every time we have to either take an off or go late for work.

                          I am hoping that the problem is solved at the earliest.
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                             jaiyesh yadav
                            the noise level in my split ac is so much then the normal, even after complaining 2 times in costumer care the problem is not solved, the technician is ignoring the problem by saying that, the noise level is normal...however all the relatives of mine point out this problem in my ac whenever they visit home.
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                               SMELF
                              Dear Sir/Madam We had purchased three split AC'S for our office i.e Bank of Baroda ludhiana, partap chownk, 1st floor.The AC, S were not working untill the last month and wre throwing dust when we called your servise deptt and were told to shift the out units of the ac on the terrace for which the charges/estimates given by the Company were very high.So we got the shifting of the out units from outside at a lower price.However the AC'S are working now but the problem of it throwing dust inside persists.On calling your office and informing about the same as it is in guarantee we were told by Mr Nirmal that it is out of guarantee as you have got your out units shifted from outside.We would like to inform you that that we have purchased AC'S from your Company.moreover te entire contract of AC'S was given to your Company having more than 10 AC'S and it is only your after sale service that matter and if we get such kind of responses from your people it is very sad.If mere shifting of the out units cancels the guarantee then in that case we would have to report this to our higher authorities and accordingly move to consumer forum.Kindly resolve/reply as soon as possible.
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                                Carrier Midea India — AC not working since installation,EC display on LCD.did not run even for a min.

                                 hrishi.t
                                I purchased Carrier Novello 1.5 tonnage AC in march 2014 in Jamshedpur. AC did not work right after it was installed. Since...
                                Complaint category Electronics & Appliances

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