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CASHe Complaints & Reviews

1.8
Updated: Oct 17, 2025
Complaints 2692
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A
AlamCr700
Nov 12, 2022
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This is in regards to my loan ac# [protected]. I have always paid my emi on time but i missed my last emi due to job loss. Your agents are calling my contacts and abusing them. They even called my previous company HR and threatened him. It is a multi national company and they have initiated legal proceedings. This is illegal please, please stop this as i will make the payment soon.
CASHe customer support has been notified about the posted complaint.
Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.
Thank You,
CASHe Support Team
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    M
    Manikandan380
    from Chennai, Tamil Nadu
    Nov 4, 2022
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    Address: Bangalore
    Website: www.cashe.co.in

    Hi Cashe Team,
    I have paid all my loan amount and the same been closed in the year 2020. This also been updated in Cashe Application.

    When checking my Cibil score it shoes, two loan account in active with Overdue amount. I have raised multiple complaints but there is no action from your end.

    Please treat this priority and update the details immediately..Because of your lackness, self had issue in Cibil score damage.

    Name : Manikandan
    Contact No : [protected] & [protected].
    mail id : [protected]@gmail.com
    CASHe customer support has been notified about the posted complaint.
    Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

    Thank You,
    CASHe Support Team
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      M
      Manikandan380
      from Chennai, Tamil Nadu
      Nov 3, 2022
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      Hi Cashe Team,

      I have closed all my loan with Cashe during in the year of 2020 and also received confirmation from your end and even also updated in Cashe Application, that there is no due payments.

      While crossing checking my cibil score statement, surprisingly to see two loan account are showing active status with overdue amount for long period.

      Because of not updating cibil, my score gets damaged very badly.

      This is almost two years, till now there is no action taken at your end.

      Treat this very seriously and update the correct data in cibil platform & confirm back to avoid further action from my end.

      Pls find my details provided in Cashe,

      Name : Manikandan B
      Contact # : [protected] & [protected]
      Mail Id : [protected]@gmail.com

      Thanks !
      Manikandan
      CASHe customer support has been notified about the posted complaint.
      Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

      Thank You,
      CASHe Support Team
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        S
        Sanjana335
        from Mumbai, Maharashtra
        Nov 1, 2022
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        I paid already on 31st and received mail also regarding the payment and again today amount got auto debited. No one is responding, i have been contacting on every platform, such a scam company, also app shows due payment when the payment is already done
        Pls refund back and update the app
        CASHe customer support has been notified about the posted complaint.
        Dear Sanjana, We wish to inform that the excess payment has been refunded to your bank account.

        Thank You,
        CASHe Support Team
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          L
          Lavanya Nukala
          from Powai, Maharashtra
          Nov 1, 2022
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          I have paid the complete loan amount remaining to preclose the loan on 31st October 2022 but its still not reflecting on the app.

          I want to take a loan as it's a medial emergency and until the previous loan is not closed I wouldn't be able to take a new loan.

          I have shared all the screenshots and bank statements over email to the company.

          Kindly update the payment and close the loan asap.
          CASHe customer support has been notified about the posted complaint.
          Dear Lavanya, We confirm receipt of your payment and loan account has been closed.

          We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on dated 02 Nov 2022.

          Thank You,
          CASHe Support Team
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            L
            Lavanya Nukala
            from Powai, Maharashtra
            Nov 1, 2022
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            I have paid the complete amount of loan on 31st October 2022 and still its not reflecting on the app.

            I have even sent an email with all the screenshots and bank statement still no response from the team.

            Kindly resolve this asap as I have financial issue.
            CASHe customer support has been notified about the posted complaint.
            Dear Lavanya, We confirm receipt of your payment and loan account has been closed.

            We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on dated 02 Nov 2022.

            Thank You,
            CASHe Support Team
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              A
              A-niket
              Oct 30, 2022
              Resolved
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              Resolved

              Address: 4th Floor, Paville House, Common Road, Dadar West, Twin Tower Ln, Prabhadevi, Mumbai
              Website: www.cashe.co.in

              My EMI Date is 24th of every month which I like to change to 1st of every month, I requested the same over the given support email id but not getting any help, even we are getting threatening calls from recovery depatment. 24th is coming under month end when people where having less or no money left.
              Kindly help me to solve this issue cause unable to disscuss on this with there team because they don't have any support number available.

              My details
              registered mail id [protected]@gmail.com
              registered no. [protected]
              Dec 14, 2022
              Complaint marked as Resolved 
              CASHe customer support has been notified about the posted complaint.
              Verified Support
              Nov 11, 2022
              CASHe Customer Care's response
              Dear Aniket, We would like to inform that the due dates are auto generated basis the loan disbursal date and hence cannot be modified.

              You can avail a 5 days grace period from the due date for repayment without any additional charges. However, any subsequent delays would incur a 0.5% flat interest fee (including the 5 days grace period) on subsequent weeks thereafter.

              We suggest you make the payment on or before the due date or within the grace period to avoid additional penalty charges and negative reporting to Cibil.

              Please note that in case of auto debit enabled on your loan account, your bank might levy bounce charges if the mandate fails.

              Thank You,
              CASHe Support Team
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                L
                loky494
                from Warangal, Andhra Pradesh
                Oct 28, 2022
                Resolved
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                Resolved

                Address: warangal

                In previous month sep 7 i paid my emi loan amount 7945 thorugh upi and again on sep 8 auto debited 7945 but not updated in app and collection agents are calling and not responding
                Dec 19, 2022
                Complaint marked as Resolved 
                CASHe customer support has been notified about the posted complaint.
                Verified Support
                Nov 11, 2022
                CASHe Customer Care's response
                Dear Lokesh, We wish to inform that the excess payment has been refunded to your bank account.

                Thank You,
                CASHe Support Team
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                  M
                  Mohana Bhattacharjee
                  Oct 27, 2022
                  Resolved
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                  Resolved

                  Hi Team, I have once applied for a loan from Cashe with the CLN : 10649065 . The amount is never credited to my account but the emi deduction attempt is continuously being made by Cashe along with abusive calls and emails, tried to call their customer care but no luck
                  Dec 13, 2022
                  Complaint marked as Resolved 
                  CASHe customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 11, 2022
                  CASHe Customer Care's response
                  Dear Mohana, We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account of STANDARD CHARTERED BANK on dated 09 Aug 2022.

                  Thank You,
                  CASHe Support Team
                  Hey guys @cashe If you cannot disburse a loan why are you people approving but not giving money but debiting amount?
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                    3
                    35461038
                    from HYDERABAD, Andhra Pradesh
                    Oct 25, 2022
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                    Address: Flat no 413 - HI Line arcade Near Musheerabad Cross Road

                    I took a loan from Cashe for 18 months tenure during Covid and till now paid 12 and for remaining im paying in partial due to my financial problems and now the persons are harassing with calls and also they have contacting my Friends and threatening them with sexual abuse and saying harsh words kindly look into this. It’s not the way to talk to someone please my state of mind is to commit suicide now as i feel embarrassed with the way they are talking now. To Precise i have almost paid them more interest which is almost double to the loan as its almost 49% which is Double
                    CASHe customer support has been notified about the posted complaint.
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                      M
                      MahtabHL
                      Oct 25, 2022
                      Resolved
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                      Resolved

                      I've applied for a loan on 22.10.2022 and it's still showing processing and I've not received the amount till date and complaint about this many a times via e mail but no response received from Cashe team.

                      Please do the needful urgently.
                      Dec 21, 2022
                      Complaint marked as Resolved 
                      CASHe customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 11, 2022
                      CASHe Customer Care's response
                      Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                      Thank You,
                      CASHe Support Team
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                        P
                        Prashanta123
                        from Kolkata, West Bengal
                        Oct 24, 2022
                        Resolved
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                        Resolved

                        Sir
                        I have running Loan with CashE for 3 month Tenure I have paid part payment of Rs.3607/- out of Rs.9607/-. I mailed their support, collections even their tell caller that give me some time to arrange money & will payback with extra Interest, but they are not update their system & lots of calls, mail, reminder coming daily basis from different different number to harassments me. Please help me how I get relive from them. Last all transaction I have made payment on time. Please Help.
                        Dec 22, 2022
                        Complaint marked as Resolved 
                        CASHe customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 11, 2022
                        CASHe Customer Care's response
                        Dear Prashanta, We appreciate you informing us about your concern.

                        However, kindly note that you can avail a 5 days grace period from the due date for repayment without any additional charge.

                        Any subsequent delays would incur a 0.5% flat interest fee (including the 5 days grace period) on subsequent weeks thereafter(0.1% per day).

                        We encourage you to adhere to your commitment to avoid further interest penalty charges and CIBIL reporting of your due credit history that will adversely affect your future lending.

                        Please note that in case of auto debit enabled on your loan account, your bank might levy bounce charges if the mandate fails.

                        Thank You,
                        CASHe Support Team
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                          A
                          amhappygolucky
                          Oct 19, 2022
                          Resolved
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                          Resolved

                          Very poor and disappointed service. I wouldn't not recommended anyone to go with the Cashe this is completely fraud application no one bother about their customer. I made payment 2 days prior and they haven't updated, am still getting SMS, E-mail & horrible experience calls. However, I draft an email to [protected]@cashe.co.in and ofcourse no reply or payment confirmation from CashE side but terrible & annoying calls, messages or email. References no.[protected], Date 25-Oct, Transfer amount - 7200, Beneficiary - [protected]. [protected], [protected], [protected] ( His name is Rahul ). That's the number of mental harasser of CashE and if someone complaint, he arrogantly said "Jao kar do complaint".
                          Dec 22, 2022
                          Complaint marked as Resolved 
                          CASHe customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 11, 2022
                          CASHe Customer Care's response
                          Dear Anam, We sincerely regret the inconvenience caused.

                          We confirm receipt of your payment of Rs.7, 200/- on dated 15/10/2022.

                          Thank You,
                          CASHe Support Team
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                            9
                            9870187899
                            Oct 19, 2022
                            Resolved
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                            Resolved

                            Website: Cashe.com

                            Hi,

                            This is to imform you that i am cashe loan customer and regular i was paying my previously however due to financial crisis and my wife health issue. I am requesting that i am able pay the loan amount beacuse monthly income is decreased due process ramp down from my office. Situation is very severe for me please assist.
                            Regards,
                            Abhishek kumar singh
                            [protected]
                            Dec 21, 2022
                            Complaint marked as Resolved 
                            CASHe customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 11, 2022
                            CASHe Customer Care's response
                            Dear Abhishek, We would like to inform that you have failed to adhere to your commitment towards CASHe loan.

                            Kindly note that you are in default of your obligation to make payments on your loan taken from CASHe. Any further delays would lead to additional interest penalty charges and CIBIL reporting of your due credit history that will adversely affect your future lending from any financial institution.

                            We urge you to act immediately and repay the due amount at the earliest.

                            Looking forward to have a healthy business relation with you.

                            Thank You,
                            CASHe Support Team
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                              D
                              from Kota, Rajasthan
                              Oct 17, 2022
                              Resolved
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                              Resolved

                              Address: 491 gurudwara road Kota junction

                              Mujhe loan nhi mila hai meri bank statement check kare EMI ke liye call aa rha h
                              Dec 15, 2022
                              Complaint marked as Resolved 
                              CASHe customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 11, 2022
                              CASHe Customer Care's response
                              Dear Deep, We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on 29 Oct 2022 to PAYTM PAYMENTS BANK LTD.

                              Thank You,
                              CASHe Support Team
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                                U
                                Ujjawal Viramgamiya
                                Oct 17, 2022
                                Resolved
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                                Resolved

                                Address: Mumbai
                                Website: Cashe.co.in

                                1 emi pay vai Gpay and 2 hours later auto Debit 1 Emi last 5 days Im trying to contact Cashe But No one Response Me
                                Dec 14, 2022
                                Complaint marked as Resolved 
                                CASHe customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 11, 2022
                                CASHe Customer Care's response
                                Dear Ujjawal, We wish to inform that the excess payment has been refunded to your bank account.

                                Thank You,
                                CASHe Support Team
                                Register email id [protected]@gmail.com
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                                  A
                                  annesans2008
                                  from Delhi, Delhi
                                  Oct 15, 2022
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                                  Website: www.cashe.co.in

                                  My number is [protected]. Cashe loan application is continuously harrasing me and continuously threating me daily. I have already said to that company that my current financial condition was very bad and I have no money. And my wife health condition was very bad. They are continuously disturbing me daily. Please take necessary hard step against this company and please close my current loan. I am really very worry now. Please reply me.
                                  CASHe customer support has been notified about the posted complaint.
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                                    S
                                    Sham1234_1
                                    Oct 14, 2022
                                    Resolved
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                                    Resolved

                                    Cashe is threatening me to send loan recovery people to my home. I have mailed them last month asking them to decrease the amount of EMI by increasing the number of months but they rejected I cannot pay cause my mother was admitted in hospital due to cloth in brain. They are so hard in their words. How can I stop them from threatening me andy family? I am also ready to approach legally for this.
                                    Dec 16, 2022
                                    Complaint marked as Resolved 
                                    CASHe customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 11, 2022
                                    CASHe Customer Care's response
                                    Dear Sir, We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                                    Thank You,
                                    CASHe Support Team
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                                      D
                                      Deepan238
                                      Oct 12, 2022
                                      Resolved
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                                      Resolved

                                      Address: Mumbai

                                      First of all Cashe team does not have a customer care number. their virtual chatbot assistant is crap and only serves a limited purpose. I am not able to get any resolution from the Cashe team. The agents call and harass to make manual payments Stating technical issues in the Autodebit process and after completing the Manual payments they present the cheque through the mandated process again to the bank. This a malpractice I wanted to highlight here. The grievance addressal officer number is also fake and it connects to an IT firm number in Mumbai. I am not sure how to get a resolution or connect to customer care and my Bank has been charging me cheque return charges despite my regular payments on time. I have shared the documents with the case support email address But I still have not received any satisfactory resolution. I am now going to foreclose this loan and would like to initiate legal action against cashe for the malpractices.
                                      Dec 23, 2022
                                      Complaint marked as Resolved 
                                      CASHe customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 11, 2022
                                      CASHe Customer Care's response
                                      Dear Deepak, We sincerely regret the inconvenience caused.

                                      Kindly revert with your bank statement reflecting the bounce charges and we shall look into it.

                                      Thank You,
                                      CASHe Support Team
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                                        K
                                        karthickuk
                                        from Chennai, Tamil Nadu
                                        Oct 12, 2022
                                        Resolved
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                                        Resolved

                                        Have written several mails and only ticket ID gets generated but there isn't any solution. my CLN# [protected] the foreclosure amount asked by Cashe to close is 63124 whereas by mistake the payment i made was 73124 and have asked the support team to return back my excess paid amount which is Rs. 10000/- which is not yet done.
                                        Dec 24, 2022
                                        Complaint marked as Resolved 
                                        CASHe customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 11, 2022
                                        CASHe Customer Care's response
                                        Dear Udayakumar, We sincerely regret the inconvenience caused.

                                        Kindly be informed that we have forwarded your refund details to the concerned team.

                                        The excess amount will be refunded within 24-48 working hours.

                                        Once the team updates your payment details, the same shall reflect in your CASHe account.

                                        Appreciate your patience!

                                        Thank You,
                                        CASHe Support Team
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