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CASHe Complaints & Reviews

1.8
Updated: Sep 29, 2025
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702
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CASHe reviews & complaints page 101

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R
Reshmi D
Oct 8, 2022
Resolved
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Resolved

Have made payment of Rs 6159 of Oct month which included late charges of sep month Rs 43. But this app is not yet updatinh their system and instead I'm getting mails and messages from bhanix/razorpay requesting to make payment.
Do I have to wait till Monday for your app to get updated?? How other apps are automatically getting updated even on Saturday/Sundays and your app can't do it automatically???

I'm really dissatisfied with cashe.
+1 photos
Oct 10, 2022
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Oct 10, 2022
Updated by Reshmi D
It's not yet updated in system and still they are calling me to make payment. Kindly look into it on priority @cashe. This is the 4th complain I'm posting. Since 7th Oct I have been waiting.
Oct 10, 2022
Updated by Reshmi D
I'm still getting this mail even after paying and screenshot also shared to them. What is this?

Oct 10, 2022
Updated by Reshmi D
What type of company is this? They can't even update the app even after multiple reminders. Are they playing with customer?
Verified Support
Nov 11, 2022
CASHe Customer Care's response
Dear Reshmi, We confirm receipt of your payment of Rs.6, 159/- on dated 07/10/2022.

Thank You,
CASHe Support Team
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    R
    Reshmi D
    Oct 7, 2022
    Resolved
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    Resolved

    Have made a payment of 6159 by NEFT for the month of Oct (including charges of September month which is 43). But app is not reflecting it. This is really Dissapointing.

    Kindly look into it and update your system.
    +1 photos
    Oct 8, 2022
    Complaint marked as Resolved 
    Hi it's not yet resolved. The team has just forwded the payment details to the concerned team. They are yet to update the payment details in app.
    CASHe customer support has been notified about the posted complaint.
    Oct 10, 2022
    Updated by Reshmi D
    It's not yet resolved and still they are marking it resolved.
    Verified Support
    Nov 11, 2022
    CASHe Customer Care's response
    Dear Reshmi, We confirm receipt of your payment of Rs.6, 159/- on dated 07/10/2022.

    Thank You,
    CASHe Support Team
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      R
      Reshmi D
      Oct 7, 2022
      Resolved
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      Resolved

      Tried paying my loan but this app never reflect the UPI Request on paytm and I am never able to pay my full loan amount. When I try to pay using the link sent in mail Or message I'm able to pay only the basic amount excluding late charges.

      Kindly suggest and solve it.
      Dec 20, 2022
      Complaint marked as Resolved 
      CASHe customer support has been notified about the posted complaint.
      Verified Support
      Nov 11, 2022
      CASHe Customer Care's response
      Dear Reshmi, We confirm receipt of your payment and loan account has been closed.

      Thank You,
      CASHe Support Team
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        P
        Prashanth Mon
        Oct 6, 2022
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        Two complaints

        1) Keeping getting messages "Dear Customer, Your EMI towards CLN # [protected] is severely overdue. Please settle all outstanding immediately to avoid additional penalty charges. - CASHe" no assistance but only threats - I lost my job and was jobless for 3 months and no guidance on insurance claim was provided

        2) multiple presentation of the debit mandate in a month to my bank resulting in bounce charges on am average of Rs. 2000 to 3000 every month - I am thinking of now cancelling my mandate since they are being presented 5 to 7 times every month without my authorization
        CASHe customer support has been notified about the posted complaint.
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          S
          Saachi Khanna
          Oct 6, 2022
          Resolved
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          Resolved

          My Cashe Installment was due on 1st October 2022, and i have made the payment on the due date with a different bank account.

          I am continuously getting reminders of payment despite having raised an issue with their customer support on mail. It has been more than 3 days and i have still not received a reply from their support team.
          Dec 13, 2022
          Complaint marked as Resolved 
          CASHe customer support has been notified about the posted complaint.
          Verified Support
          Nov 11, 2022
          CASHe Customer Care's response
          Dear Saachi, We confirm receipt of your payment of Rs.3, 000/- on dated 01/10/2022.

          Thank You,
          CASHe Support Team
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            A
            Anirudh Kotary
            Oct 5, 2022
            Resolved
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            Resolved

            Address: Mumbai

            I have paid all my emi of around 3583 each but the last emi I paid is not reflecting. Out of the 3583 I paid only 1563 is showing. I have also raised a ticket but I've not been getting any updates regarding it. As I have to take another loan I need this issue solved ASAP
            +2 photos
            Dec 21, 2022
            Complaint marked as Resolved 
            CASHe customer support has been notified about the posted complaint.
            Verified Support
            Nov 11, 2022
            CASHe Customer Care's response
            Dear Anirudh, We confirm receipt of your payment of Rs.3, 583/- on dated 03/10/2022.

            Thank You,
            CASHe Support Team
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              A
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              Address: Mumbai

              I paid 2nd emi with phone pee ...but did not showing on app.. please resolve this problem
              CASHe customer support has been notified about the posted complaint.
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                D
                Dharmveer Singh Shekhawat
                Sep 28, 2022
                Resolved
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                Resolved

                Address: 101 Kranti Nagar Beed Maharashtra

                I am writing to inform you that I am jobless and my current income is not enough for me to be able to make any payments towards my alleged debt at this time.

                I respectfully request that you contact me by mail only going forward; please do not contact me by telephone. I will respond to any mails you send to me in a timely manner.

                If at any time I am in a position to resume payments on the alleged debt, I will contact you immediately to make appropriate arrangements.I prefer to deal with you directly and not a collection agency. I fully intend to pay my debts, but I need a bit more time. I also request that you withhold any interest on my debt for the next three months ( November 22 End )

                This mail was sent to me cash department but they use 5 to 8 times auto debit in month and levy penalty day by day in my account.
                Dec 16, 2022
                Complaint marked as Resolved 
                CASHe customer support has been notified about the posted complaint.
                Verified Support
                Nov 11, 2022
                CASHe Customer Care's response
                Dear Dharamveer, We would like to inform that you have repeatedly failed to adhere to your commitment towards CASHe loan.

                Kindly note that you are in default of your obligation to make payments on your loan taken from CASHe. Any further delays would lead to additional interest penalty charges and CIBIL reporting of your due credit history that will adversely affect your future lending from any financial institution.

                We urge you to act immediately and repay the due amount at the earliest.

                Looking forward to have a healthy business relation with you.

                Thank You,
                CASHe Support Team
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                  K
                  krishnamohan6340
                  from Hyderabad, Andhra Pradesh
                  Sep 27, 2022
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                  Hi Sir/Madam,

                  I have loan with CASHe overdue since lockdown, due to very bad financial issues I have not paid the loan EMI's. And they started pulling my contacts from my mobile contacts and started calling them and using abusing language with them as well and if I am question they are telling that is legal to pull your contacts and call them and use abuse language if not paid.
                  When I called them and told them that I am ready to pay the amount and need some time but still they are calling my contacts and started harassing them as well, due to which my job is in danger because in my contacts I do have my reporting managers and company HR's numbers, they are calling them and giving wrong information about me and using very abusing language.

                  Could you please help me out is this legal to pull my contacts and call them and use such abuse language. not only pulling my contacts and even pulling the contacts of my contacts from there mobile and giving warns. Please help me out to get rid of this as my career is in danger as my manager has warned me very strongly.
                  CASHe customer support has been notified about the posted complaint.
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                    P
                    Pruthvi h
                    Sep 26, 2022
                    Resolved
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                    Resolved

                    Address: mumbai

                    Loan amount not credit my bank account but emi amount collecting harrasement but emi collect message e mail and mb no message daily harrasement
                    Dec 17, 2022
                    Complaint marked as Resolved 
                    CASHe customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 11, 2022
                    CASHe Customer Care's response
                    Dear Thippanna, We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account to your UPI ID: [protected]@upi for the amount of Rs 4, 454/-.

                    Thank You,
                    CASHe Support Team
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                      K
                      Kushagra Kharbanda
                      Sep 26, 2022
                      Resolved
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                      Resolved

                      My loan is approved and showing transferred from 3 days but I still havent recieved the ammount also none of the customer support answers all the previously calling agents that you have pre approved offer and all are not responding saying it will be don in 1 day and hang up please help if it not transferring just cancel the loan but why is it showing transferred to your bank account
                      Dec 29, 2022
                      Complaint marked as Resolved 
                      CASHe customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 11, 2022
                      CASHe Customer Care's response
                      Dear Kushagra, We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account on dated 26 Sep 2022.

                      Thank You,
                      CASHe Support Team
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                        N
                        Nazeeruddin Rusumdar
                        Sep 25, 2022
                        Resolved
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                        Resolved

                        Address: 18-18-102,CHINNA BAZAAR,GUBTUR.-522001

                        From cash e
                        [protected]
                        [protected]
                        They are going to kill me like that warning from the last two days.
                        My loan amount is pending only 3 days
                        1670/-
                        Please save my life.
                        Nazeeruddin.
                        [protected]
                        +5 photos
                        Dec 14, 2022
                        Complaint marked as Resolved 
                        CASHe customer support has been notified about the posted complaint.
                        Sep 25, 2022
                        Updated by Nazeeruddin Rusumdar
                        From cash e
                        [protected]
                        [protected]
                        They are going to kill me like that warning from the last two days.
                        My loan amount is pending only 3 days
                        1670/-
                        Please save my life.
                        Nazeeruddin.
                        [protected]
                        Sep 25, 2022
                        Updated by Nazeeruddin Rusumdar
                        From cash e
                        [protected]
                        [protected]
                        They are going to kill me like that warning from the last two days.
                        My loan amount is pending only 3 days
                        1670/-
                        Please save my life.
                        Nazeeruddin.
                        [protected]
                        Verified Support
                        Nov 11, 2022
                        CASHe Customer Care's response
                        Dear Nazeeruddin, We sincerely regret the inconvenience caused.

                        CASHe as an organization does not promote any behaviour that hampers customer experience. We have taken cognizance of your complaint and have initiated an internal investigation into the said matter.

                        We solicit your continued patronage and assure you of our best services at all times.

                        Thank You,
                        CASHe Support Team
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                          R
                          Rbiswas1
                          from Kolkata, West Bengal
                          Sep 24, 2022
                          Resolved
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                          Resolved

                          I have taken loan so many als paid on time but from last 3monthd i am going through medical issue and i have informed them that i will not be able to pay on time for few months also i will clear the dues through part payment also i am doing the same.peesently i have 2montb emi of rs 20020 is due out of that i have 5000 thousand on 16th Sep also i have informed them that i will pay rest on 29th sep.insteas of the same they are sending threatning messages that they i will call to my Organization also the have called to my refence and damage my reputation.they are using very harsh language in call .Rakesh Biswas
                          Dec 15, 2022
                          Complaint marked as Resolved 
                          CASHe customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 11, 2022
                          CASHe Customer Care's response
                          Dear Rakesh, You availed loan from us on 9th April 2022 amounting to INR 75, 000/- for 270 days as per agreed terms and conditions of Bhanix Finance and Investment Limited.

                          The said loan is payable in 9 instalments with final due date on 9th January 2023 however you failed to repay as per due date.

                          We also understand that you promised to pay multiple times, however, went on to default subsequent EMI's. Our collections team has been calling you from a long time however you are either ignoring our calls .Under the circumstances, our collection team continued with the follow-up. Since you were non-responsive on calls, we called one of your references to establish contact and pass on our message for repayment.

                          Please note that there was no abusive follow-up & no harassment as claimed by you however we would appreciate if you could share any details to investigate into your complaint.

                          Thank You,
                          CASHe Support Team
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                            P
                            Pooja Sumit Mhamunkar
                            Sep 24, 2022
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                            Address: Kalyan

                            Fraud transaction amount transfer from my account to cash e
                            CASHe customer support has been notified about the posted complaint.
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                              N
                              Namratasutar
                              from Chennai, Tamil Nadu
                              Sep 20, 2022
                              Resolved
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                              Resolved

                              Address: 5th Floor, Paville House, Twin Towers Lane, Prabhadevi Mumbai Mumbai City District Maharashtra India 400025

                              Flipkart Gift voucher not received in my account but emi details showing in my account.
                              I have already get one email regarding this but i received only voucher code not get any pin, also I have checked my flipkart account related to same email but didn't get any gift voucher in my account.
                              I have tried to call customer care more than 50 times, email sent to support team but no use.
                              Dec 14, 2022
                              Complaint marked as Resolved 
                              CASHe customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 11, 2022
                              CASHe Customer Care's response
                              Dear Sutar, CASHe will transfer the requested amount to you in the form of Flipkart gift cards, sent over email, from where they can be redeemed. You would receive a link via SMS on your mobile number registered with CASHe, which you can alternatively use to redeem the gift cards. The email and SMS will be sent the request is approved. Please refer to terms and conditions of gift cards.

                              Please refer to terms and conditions of gift cards.
                              https://www.cashe.co.in/FlipkartGiftCard_TermsAndConditions_2020.pdf

                              Each voucher must be redeemed within 1 year i.e. Gift-card voucher has an expiry period of 1 year from the date of transfer.

                              Thank You,
                              CASHe Support Team
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                                S
                                from Ahmedabad, Gujarat
                                Sep 17, 2022
                                Resolved
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                                Resolved

                                Loan emi recovery and agent harassment and mentally

                                Address: HARIJAN VAAS HANSOL GAAM P SARDARNAGAR

                                Dear sir i have taken loan form cashe dec[protected] six month i have pay regularly 4 emi ontime but due to some job issue and medical emergency i have not paid two emi. His collection agency are daily call me and my reference and touching and harrasment and use ubuesd language. Pls help...
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                                A
                                Ashwath Narayana
                                Sep 17, 2022
                                Resolved
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                                Resolved

                                Address: Mutturu 6th ward Dod Ballapur, Bangalore-561203

                                Pls my loan amount full clear pls check me and update noc.and cibil report immediately update.
                                Name:Ashwathappa
                                Contact Number:[protected]
                                CLN :6984028
                                Loan I'd number:1476226
                                Amount:33813
                                +2 photos
                                Dec 19, 2022
                                Complaint marked as Resolved 
                                CASHe customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 11, 2022
                                CASHe Customer Care's response
                                Dear Ashwathnarayana, We would like to inform you that the Cibil report is auto - updated after closure of loan within 30 to 45 working days.

                                Thank You,
                                CASHe Support Team
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                                  M
                                  mukeshgovindaraju
                                  from Bengaluru, Karnataka
                                  Sep 15, 2022
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                                  This is the phone number of the Recovery agent who claims to be an advocate [protected], He is calling all the contacts without sending any legal notice.

                                  This is pure extortion and not following any RBI guidelines on loan recovery

                                  Please do the needful
                                  CASHe customer support has been notified about the posted complaint.
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                                    H
                                    Hiten Ajay Gohil
                                    from Mumbai, Maharashtra
                                    Sep 14, 2022
                                    Resolved
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                                    Resolved

                                    Address: Banglore

                                    Shopping voucher provided by cashe was already used by someone else
                                    I did not receive any voucher or not even claimed that voucher i have emails and screen shots o[censored]sed voucher provided They are affecting my cibil score for not repaying and even after contacting no response from them to solve my problem
                                    Dec 23, 2022
                                    Complaint marked as Resolved 
                                    CASHe customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 11, 2022
                                    CASHe Customer Care's response
                                    ​Dear Hiten, You may shop online on the Myntra website or through the Myntra application with the help of Myntra buy now pay later services.

                                    The vouchers will be sent to your registered email address with CASHe.

                                    Further you may apply the voucher code in the “Promo code & Bank offers” section and avail the benefits.

                                    Please be informed that the gift code be used along with other promo codes or bank offers while making transaction on Myntra.

                                    The validity of each voucher is valid for a year from the date of Issue.

                                    Thank You,
                                    CASHe Support Team
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                                      A
                                      Ashutosh Kale
                                      Sep 13, 2022
                                      Resolved
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                                      Resolved

                                      I wait on 11 Sept for auto debit but its not debited from nach registered account then I paid my emi on 12th Sep 2022 but still payment not updated in system and i receiving msg for payment pls find the attachment.
                                      +1 photos
                                      Dec 12, 2022
                                      Complaint marked as Resolved 
                                      CASHe customer support has been notified about the posted complaint.
                                      Sep 13, 2022
                                      Updated by Ashutosh Kale
                                      Pls forward my complaint to bhanix (Cashe)
                                      Verified Support
                                      Nov 11, 2022
                                      CASHe Customer Care's response
                                      Dear Ashutosh, We confirm receipt of your payment of Rs.5, 700/- on dated 13/09/2022.

                                      Thank You,
                                      CASHe Support Team
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