CASHe Complaints & Reviews

Dear sir,

I have paid the next installment early it was not reflecting i have tried so many times to the support no response from them and also mail no response
My mail id linked to the CASHe app [protected]@gmail.com
Please reslove sir

Thank you

I have taken a loan from cashe and as part of the loan agreement I am entitled to pay EMI by 11th August.
Payment is done through NEFT mode from a bank account registered with CASHE on 11th August itself.

Though payment is made on the 11th of August, it is not reflecting in the app. Today again you have deducted the EMI amount, which is excess.

I am receiving a lot of calls and messages which are disturbing my professional and personal life.

Though i dropped mails, very bad response from you.

11th August deduction :- (NEFT)
Please find my details below,
CLN No: 584866
Loan Account No: 848853
Transferred to :- [protected] (Bhanix Finance)
Reference Number :[protected]
Amount Paid :- 23651

Again deducted on 28th August :- (UPI - Auto dedution)
Payment Id pay_KAosEw2Etv5epO
Paid On 28th Aug, 2022 03:48:14 AM IST
Amount Paid :- 23651

If you don't act immediately I will file a harassment case and proceed legally, awaiting your reply at the earliest.

Dear Fellow Citizens,

I as an Indian understand your pain from the harassment you have faced from the Cashe team with abusive language and harassment to you & your friends & family.

RBI has recently taken a initiative where all these complaints are getting tracked and apps are being banned who are not following the right practices. you can raise a complaint directly to RBI using below link.

Go to below link -

1. https://sachet.rbi.org.in/
2. Click on file a complaint
3. Select Reserve Bank of India as authority.
4. Enter your details and submit your complaint.

Please note: Every Complaint counts, So let's come together and stop being harassed by these digital lenders.

They deducted excess payment & now not reverting to my ticket number I created on their app.

11142671
11176820
11275765

I have paid my Final emi of Cashe loan on the Kotak bank account mentioned in Cashe Application but the Emi paid is not reflected in Cashe Application. Iam regularly sent mail and also sent all the screenshot of bank stmt with them. But the customer care is not responding.

Emi paid on August 14 2022 on Rs.9533.

I need the resolution ASAP.

The EMI Payment that paid is not reflected in Cashe Application .I have paid paid the EMI to the bank account mentioned in cashe Application on 14th August. But now as well the emi is showing as Unpaid and the customer service of cashe is not responding to the mails.

I have mailed them all the details regarding my bank stmt of successful transactions and all but they are not responding

My friend took loan, as she haven't have job she haven't repaid it. Later she agreed to pay loan and asked time to pay, but they Harrassing her and even they are sending messages and Fake notices to her contacts. As I am one of her contacts they are calling me and using abusive language.

I and she can't bear this torture, we are decided to commit Suicide. But we have hope that you will help in this case and solve this issue as soon as possible.

I have taken personal loan with you this month august 15th, and I'm very sure that I'm not opt and not select the insurance against my personal loan, for that you debited 2700 rupees.

My kind request is kindly cancel the insurance and refund the insurance amount

Thanks
VIJAYAKUMAR NARAYANAN
Mobile no [protected]

Hi!
Greetings of the day!

I availed a loan from Cashe and was paying my EMI's on time until I faced some financial crunch and dropped repeated mails to Cashe that I am not being an intentional defaulter and to restructure my loan after receiving an offer from Cashe ( email attached ). On the other hand, when I asked for restructure I was refused by your executives. I repeatedly asked for loan restructuring but I am being continuously denied. I really don't want to default on this loan but the harassment that your organisation is causing is really not a practice to be followed by NBFC. Recently, the representative from Cashe from the number +91 [protected] called my reference and started abusing the person in such a filthy language that can't even be described in words ( call recording attached ) P.S. This is the one which we recorded. We have been getting continuous calls like this of abuse and harassment. Now the issue here is when I am proactively approaching for loan restructuring and that too after when its offered by you people are denying and then using these harassment calls to retrieve money, is this really acceptable. Are you redirected by RBI to use these tactics ? As a founder is it directed by you to use these kinds of tactics ? I am not paying a single penny now until and unless the action is not taken on this. I would like you to have an expedited investigation on this on highest priority else I am reporting it to the RBI and posting it on all the social media platforms the unethical tactics you are undertaking to harass the employees.

Hi team
I made the payment but it’s still not reflecting! Please check and help me
I made the payment on July 29th
And I’m getting to many auto debits email and I’m having issue with this

I had paid my emi on 11th August 2022 but still payment not updated in system and i receiving msg for payment pls find the attachment.

I jitender ram i have taken loan from Cashe and the loan amount is 16222 I didn't pay the my first emi because I am suffering from financial problems in this regard plz settle my loan sir and cashe send me demand notice

After paying all the emi they are still doing auto debit & They are giving threatening messages

Also their app is not working properly

I have already repaid all my emis and was promised a waiver of excess charges at time of closing the loan when full emi repaid which I have already done but Cashe is neither waving off charges nor closing the account nor giving me NOC.Abhishek Mukherji, mail id mani.shanker.[protected]@gmail.com

LOAN- CL943533

KIndly update the closed status in my cibil Reports as soon as possible.

As mentioned above loan account number is reflecting actib=ve in my cibil kindly update close in my cibil reports of all the credit bureau agencies.

I had already repaid my due on 11th august 2022 but i am still getting calls for repayment infact i had informed the same but they are still not working and trying to resolve .

My profile deleted from your app. I will not take loan so please remove my account also return my money 1454 extra deducted after closing.You are cheating deliberately. I will also share some mail and message WhatsApp where you agreed for return my money
Account no [protected]

I have made an excess payment to in cashe(Upi payment to bhanix) on august 3rd. I dropped an mail to cashe help desk explaining the excess payment of 17369. I got reply on august 5th, that amount will be refunded in 48hours.Till now its not refunded. Its so frustrating, I have sent more than 10 mails for them, no response at all.There is no contact number, its like we have to wait till when cashe ready to refund .I have medical emergency, no way, I am still waiting for the refund.

CLN 9686417
I paid my final EMI on 8th auguast 4 days prior to EMI date. And still now payment not reflecting. And getting automated calls and emails. Somehow today somebody called and asked me to share the screen shot of payment. And I did and she told me to send email to [protected]@cashe.co.in, if there is anything else. I have send more than 20 emails... Only I am getting automated reply. Ticket raised nk one is calling me back. And they initiated an auto debit and again the check bounce. Last month also they did same. And confirmed me. They will remove the auto debit.
Atleast show some responsibility to reply back to customer.
I always due the payment prior to due date and still these kind of response.
Pls help to close the loan and the auto debit.. Pls

I have allready play my due emi but i have recived daily call / whatsaap /mail for repayment. i am allready provide gooogle paymet snap for refrance for all cashe mamber. After recived snap shoot he or she not provie any update regarding this matter & i am allready sent mail many time but not respond.