CASHe Complaints & Reviews

Cashe loan amount is processing but amount not credited to my account

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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One of Cashe employee harrassing me and they hacked all my contacts and called, the guy is Tarak, please solve my problem as soon as possible.

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Adarsh,

To investigate this ahead kindly allow us some time so that we can accordingly look into it for you.

Thank you,
CASHe Support Team

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Address: mumbai

MY CLN# CLN6423291

This is to express my disappointment towards your cashe loan.

As you can check my history i have been taking loans from your application from past 2 to 3years, however this time it was an emergency situation for hospital expenses and i have cleared the old loan and applied for new loan on 12th June and yet the amount is not disbursed yet.

When i checked by login from chrome, i see that my future emi is also showing for the loan amount that i have applied but i have not received any amount.

In application there is no EMI details at all.

Very pathetic customer service that you guys maintain because there is no number to get in touch with you or to get an email from your side we need to wait for 3 days.
Do you really think when someone is admitted in hospital and we wait for loan to get processed for 2 days and after that we raise concern and again it takes 3 days to resolve.

Jun 17, 2023

Complaint marked as Resolved

Thank you Cashe. I have got the loan amount

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Prathima,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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Address: Nagole

My loan was approved but Not Yet Disbursed amount yet
please check and provide the update ASAP

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CASHe Customer Care

from Powai, Maharashtra

Jun 23, 2023

Verified Support

Dear Srinivas,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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Address: Nagole

My loan is approved but not received the amount
please provide the ETA and status of it

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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My loan is processing till 12th june 2023, still amount not disbursed, CLN9655068, please disburse quickly

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CASHe Customer Care

from Powai, Maharashtra

Jun 23, 2023

Verified Support

Dear Sarathkumar,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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I have made penalty amount of 494 on 12 June and forwarded the details to them. But today again they are sending me mails and link for payment and not updating the app.
Even after multiple complains no response

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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I applied for Cash Request from Cashe. At time of applying it is conveyed that Loan will be disbursed maximum in 24 hours. But today after lapse of 3 Days they are saying facing some technical issue.

Kindly disburse the amount soon as needed it urgently.

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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As mentioned above I have cleared all the dues in cashe and now my credit line approved was 10000 when I want to take the money it's showing processing after a minute it's showing failed in history I have already raised this issue on 08/06/2023 but still not resolved the issue

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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I am trying to foreclose my loan with Cashe. The Support Team don't respond back to the emails and they have no number I can call. To date, I have sent more than 30 emails to the Cashe support team and got a single reply that also with an Invalid Account Number. I requested the support team to look into this concern and provide me with valid bank account details to foreclose my loan, but there is no response.
It seems like they are doing some fraud in the case of a foreclosing loan, providing wrong account details so your money will be credited to the wrong account and your loan still be active, and their call center guys asking you to pay the EMI on time.

CLN: 15855000
Loan Agreement ID: LA1Yr[protected]

[protected]@Cashe
0158

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Prashant,

We have sent an email to your registered email ID with foreclosure details .

Also we have shared payment link to your registered mobile no and email ID. Kindly make the payment on or before mentioned date to close your loan.

We request you to please write back to us on [protected]@cashe.co.in

Thank you
Customer Support Team

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I have made my last penalty amount of 494 to bhanix kotak bank account to close the loan on 12th June. But they have still not updated the app even after sending them screenshot and bank statement.
Does it take 24 hrs to check and update?

Kindly look into it on priority.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Ma'am,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Have made the remaining penalty amt of 494 to their kotak bank account. They have still not updated the app. And mailing me

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Ma'am,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Hi
I have already closed my loan with Cashe on 22nd May 2023, but still I am getting payment link messages on my number ateound 10 times a day for no reason. Your email support is not replying me. I am very much frustrated now, please stop this non sense otherwise I will lodge a police complaint and will write to RBI too regarding the same.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Anshul,

Greetings from CASHe.

We understand your concern, however we have taken your concern on priority and get this resolve as soon as possible

Thank You,
CASHe Support Team

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I took loan from cashe app and I was paying the EMI without fail till April, but due to some unforeseen circumstances, I couldn't able to do the payment for the past 2 months, because of this they are harassing me over the phone and threatening me tat they will come to my home for collecting the payment. I'm really feeling very bad as I'm a single mother, I requested for some time to do the payment. But they aren't ready n harassing me frequently. Kindly please help me so tat I can peacefully do the payment mostly by next month end with out any delay.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

Please email us regarding your queries to us at [protected]@cashe.co.in along with your CLN/ contact number/ email ID and our team will help resolve your issue quickly.

Thank You,
CASHe Team

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I have paid my emi and again I have applied for the loan in cashe my credit line approved was 10000Rs and when I am apply to take the amount it's showing like loan processing after 1 minute it's failing it has been 5 days completely still the problem is not resolved at.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Address: Parakkal House

Hi
I have a pre-approved Creditline Limit of 40000 but whenever I tried to withdraw its getting transfer failed..I tried to contact Bhanix Finance a bunch of times but no one responded me back..They said that it's a technical glitch..I'm waiting to get a response from Cashe And Bhanix Finance for a long time..
Please respond back to me and resolve my issue..it's a silly case..
CLN : [protected]
Phone number : [protected]
Mail I'd : [protected]@gmail.com

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Rohith,

We understand your concern that the the loan amount is not disburse into your account however we have taken your concern on priority and get this resolve as soon as possible

Thank You,
CASHe Support Team

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CLN No. [protected]
I have made the due payment EMI for the month of June-23 on[protected] through Net banking manually and the receipt of payment was confirmed by Cashe.

After 1 hour of my payment they have again auto-debited the same amount once again. Now after complaining the same, nobody is responding and not giving any feedback.

This seems to be a proper planned scam and they are playing around us without responding. I will wait for 25 hours more and if they did not refund my money, will see it legally and will file an FIR too immediately.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Hi Team

I have applied for the cashe loan on 2nd of June and after 6 days they have cancelled process saying that transaction has failed. I have raised complaint 2 twice and after confirming that they will process amount its still got failed
I have applied again on app and it’s stuck at processing
Please check and resolve it ASAP.
ticket number is 17076658

Thanks,

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Vikram,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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My loan is approved from 02 June 2023 but still under processing and when asked their employee, he said amount will credited in 1 hour,
its been 6 days and its still showing in process.
i have rasied ticket on support.cashe.co.in twice still it has been not resoloved.
Ticket no.16929980/17030716

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V

Vikram Sodaye

Jun 9, 2023

Now they are saying Transaction failed after 6 days. I have applied again and still it’s showing in processing.
Please check and confirm again

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Vikram,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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Address: MUMBAI

I recieved the loan amount on 5th June 2023 finally, thanks alot.
EMI due date is 5th July 2023 now.
I just have repayment query, I sent email on support email also but not getting the reply there .
My EMI will be auto deducted from my bank account on the due dates, correct ? Please confirm this ?

Regards,
NITIN

Mar 4, 2024

Complaint marked as Resolved

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Nitin,

We would like to inform that since you have opted for auto debit, the EMI will be deducted on or within 48 working hours from the due date and it will reflect in your CASHe account in another 48 hours. There can be further delay if the due date falls on weekends or public holidays.

We would request your patience in the interim.

We would further request you to refrain from making manual payment during this period and maintain sufficient balance to avoid bounce charges.

In case there is no auto debit even after 3 working days (excluding weekends) from the due date, kindly make a manual payment through IMPS / NEFT or UPI from your net banking account.

Thank You,
CASHe Support Team

CASHe Complaints & Reviews

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CASHe reviews & complaints page 60

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