CASHe Complaints & Reviews

I have made penalty amount of 494 on 12 June and forwarded the details to them. But today again they are sending me mails and link for payment and not updating the app.
Even after multiple complains no response

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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I applied for Cash Request from Cashe. At time of applying it is conveyed that Loan will be disbursed maximum in 24 hours. But today after lapse of 3 Days they are saying facing some technical issue.

Kindly disburse the amount soon as needed it urgently.

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CASHe Customer Care

from Powai, Maharashtra

Jun 21, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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As mentioned above I have cleared all the dues in cashe and now my credit line approved was 10000 when I want to take the money it's showing processing after a minute it's showing failed in history I have already raised this issue on 08/06/2023 but still not resolved the issue

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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I am trying to foreclose my loan with Cashe. The Support Team don't respond back to the emails and they have no number I can call. To date, I have sent more than 30 emails to the Cashe support team and got a single reply that also with an Invalid Account Number. I requested the support team to look into this concern and provide me with valid bank account details to foreclose my loan, but there is no response.
It seems like they are doing some fraud in the case of a foreclosing loan, providing wrong account details so your money will be credited to the wrong account and your loan still be active, and their call center guys asking you to pay the EMI on time.

CLN: 15855000
Loan Agreement ID: LA1Yr[protected]

[protected]@Cashe
0158

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Prashant,

We have sent an email to your registered email ID with foreclosure details .

Also we have shared payment link to your registered mobile no and email ID. Kindly make the payment on or before mentioned date to close your loan.

We request you to please write back to us on [protected]@cashe.co.in

Thank you
Customer Support Team

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I have made my last penalty amount of 494 to bhanix kotak bank account to close the loan on 12th June. But they have still not updated the app even after sending them screenshot and bank statement.
Does it take 24 hrs to check and update?

Kindly look into it on priority.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Ma'am,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Have made the remaining penalty amt of 494 to their kotak bank account. They have still not updated the app. And mailing me

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Ma'am,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Hi
I have already closed my loan with Cashe on 22nd May 2023, but still I am getting payment link messages on my number ateound 10 times a day for no reason. Your email support is not replying me. I am very much frustrated now, please stop this non sense otherwise I will lodge a police complaint and will write to RBI too regarding the same.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Anshul,

Greetings from CASHe.

We understand your concern, however we have taken your concern on priority and get this resolve as soon as possible

Thank You,
CASHe Support Team

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I took loan from cashe app and I was paying the EMI without fail till April, but due to some unforeseen circumstances, I couldn't able to do the payment for the past 2 months, because of this they are harassing me over the phone and threatening me tat they will come to my home for collecting the payment. I'm really feeling very bad as I'm a single mother, I requested for some time to do the payment. But they aren't ready n harassing me frequently. Kindly please help me so tat I can peacefully do the payment mostly by next month end with out any delay.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

Please email us regarding your queries to us at [protected]@cashe.co.in along with your CLN/ contact number/ email ID and our team will help resolve your issue quickly.

Thank You,
CASHe Team

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I have paid my emi and again I have applied for the loan in cashe my credit line approved was 10000Rs and when I am apply to take the amount it's showing like loan processing after 1 minute it's failing it has been 5 days completely still the problem is not resolved at.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Address: Parakkal House

Hi
I have a pre-approved Creditline Limit of 40000 but whenever I tried to withdraw its getting transfer failed..I tried to contact Bhanix Finance a bunch of times but no one responded me back..They said that it's a technical glitch..I'm waiting to get a response from Cashe And Bhanix Finance for a long time..
Please respond back to me and resolve my issue..it's a silly case..
CLN : [protected]
Phone number : [protected]
Mail I'd : [protected]@gmail.com

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Rohith,

We understand your concern that the the loan amount is not disburse into your account however we have taken your concern on priority and get this resolve as soon as possible

Thank You,
CASHe Support Team

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CLN No. [protected]
I have made the due payment EMI for the month of June-23 on[protected] through Net banking manually and the receipt of payment was confirmed by Cashe.

After 1 hour of my payment they have again auto-debited the same amount once again. Now after complaining the same, nobody is responding and not giving any feedback.

This seems to be a proper planned scam and they are playing around us without responding. I will wait for 25 hours more and if they did not refund my money, will see it legally and will file an FIR too immediately.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Hi Team

I have applied for the cashe loan on 2nd of June and after 6 days they have cancelled process saying that transaction has failed. I have raised complaint 2 twice and after confirming that they will process amount its still got failed
I have applied again on app and it’s stuck at processing
Please check and resolve it ASAP.
ticket number is 17076658

Thanks,

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Vikram,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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My loan is approved from 02 June 2023 but still under processing and when asked their employee, he said amount will credited in 1 hour,
its been 6 days and its still showing in process.
i have rasied ticket on support.cashe.co.in twice still it has been not resoloved.
Ticket no.16929980/17030716

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V

Vikram Sodaye

Jun 9, 2023

Now they are saying Transaction failed after 6 days. I have applied again and still it’s showing in processing.
Please check and confirm again

Cashe loan still in process after 6 days of approval - Comment #4108842 - Image #0

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Vikram,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team

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Address: MUMBAI

I recieved the loan amount on 5th June 2023 finally, thanks alot.
EMI due date is 5th July 2023 now.
I just have repayment query, I sent email on support email also but not getting the reply there .
My EMI will be auto deducted from my bank account on the due dates, correct ? Please confirm this ?

Regards,
NITIN

Mar 4, 2024

Complaint marked as Resolved

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Nitin,

We would like to inform that since you have opted for auto debit, the EMI will be deducted on or within 48 working hours from the due date and it will reflect in your CASHe account in another 48 hours. There can be further delay if the due date falls on weekends or public holidays.

We would request your patience in the interim.

We would further request you to refrain from making manual payment during this period and maintain sufficient balance to avoid bounce charges.

In case there is no auto debit even after 3 working days (excluding weekends) from the due date, kindly make a manual payment through IMPS / NEFT or UPI from your net banking account.

Thank You,
CASHe Support Team

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I have paid all the dues and my credit limit approved was 10000rs when I apply for the loan its showing processing after 1 min its canceling.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Syed raheemuddin
[protected] this week I settle immediately because arrangemen money I pay immediately and continue

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

Please email us regarding your queries to us at [protected]@cashe.co.in along with your CLN/ contact number/ email ID and our team will help resolve your issue quickly.

Thank You,
CASHe Team

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I have applied for a loan on cashe on 05/06/2023 but still not yet disbursed since day 3.
company is sending mail regarding documents but i have updated the documents on app and the mail though.
so please look into this matter asap.
they are sending mail that the application is approved but we are facing technical issues for funds transfeering.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Address: U21/14 2nd floor

The loan transfer is getting failed for past few days, please help as there is no support provided and there is no customer service to contact to.

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CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

Reply

CASHe Customer Care

from Powai, Maharashtra

Jun 15, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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Money not getting transferred even after excess credit limit. Its showing processing and at the end it says transfer failed in history. No support from the help desk. No reply on my email as well. I am constantly trying to apply fo loan feom last 5 days but no help. No customer support services. How is it an instatnt loan app when you cannot provide instant loan. My first experience with cashe was fabulous but this time its the worst

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CASHe Customer Care

from Powai, Maharashtra

Jun 7, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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My credit line is approved as my registered email id is [protected]@gmail.com, but i am not able to use it. Every time I apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried to apply but did not get the money. So many times I try to contact its support team. Write many mail to the cashe support team. They are giving the same reply as below.
"we are facing some technical issues while disbursing funds.
Please be assured, we have taken up the matter with the bank. The tentative ETR provided by the bank is 05 working days from the date your loan is approved." Besides they replied we ll contact concerned department and ll be disbursal but not made yet. Request make it on priority as I need in emergency.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Jun 7, 2023

Verified Support

Dear Sir,

We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

Thank You,
CASHe Support Team

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