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Updated: Sep 29, 2025
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A
Angeline Rex
from Tiruvallur, Tamil Nadu
Jun 25, 2023
Jun 28, 2023
This thread was updated on Jun 28, 2023
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Address: 5th floor, panville house, twin towers lane, prabhadevi, mumbai, Maharashtra, India 400025

My credit says approved and after doing emandate formalities now it's saying processing from past 2 days.. i am in urgent need of money and there is no contact number or chat option to get an update on when the amount will be disbursed to my account.. please help. This is something that you people are not going by the way you promise. It says that tge funds will get credited in 48hours but it's always bring more than 48hrs and still it's under processing. THIS IS RIDICULOUS, AS YOU APPROVE THE LOAN AND IT DOESN'T GET CREDITED ON THE SAME DAY OT WITHIN THE TIME FRAME BUT IF IN CASE THE AMOUNT GETS CREDITED YOU WILL CHARGE THE INTEREST FROM THE DATE OF APPROVAL AND DEDUCT THE EMI ON THE DATE OF APPROVAL. THIS MAKES NO SENSE AND SERIOUSLY IT'S LIKE CHEATING PEOPLE WHO ARE IN NEED OF CASH. STOP GIVING INCORRECT INFORMATION AND FALSE PROMISES, THAT WILL SERIOUSLY END UP IN BAD BUSINESS FOR YOU PEOPLE ONLY. WHEN A CUSTOMER DOESN'T PAY THE EMI AND IT'S PAST DUE YOU PEOPLE GO TO ANY EXTREME TO COLLECT IT AND THEN IT SHOULD BE SAME WHEN YOU APPROVE THE LOAN AMOUNT IT SHOULD BE PROCESSED AND CREDITED IMMEDIATELY.

DO CHECK IMMEDIATELY AND CREDIT THE LOAN AMOUNT TO THE ACCOUNT AND NO MORE EXCUSE AND DELAYS.
+1 photos
Jun 25, 2023
Complaint marked as Resolved 
My credit says approved and after doing emandate formalities now it's saying processing from past 2 days.. i am in urgent need of money and there is no contact number or chat option to get an update on when the amount will be disbursed to my account.. please help. This is something that you people are not going by the way you promise. It says that tge funds will get credited in 48hours but it's always bring more than 48hrs and still it's under processing. THIS IS RIDICULOUS, AS YOU APPROVE THE LOAN AND IT DOESN'T GET CREDITED ON THE SAME DAY OT WITHIN THE TIME FRAME BUT IF IN CASE THE AMOUNT GETS CREDITED YOU WILL CHARGE THE INTEREST FROM THE DATE OF APPROVAL AND DEDUCT THE EMI ON THE DATE OF APPROVAL. THIS MAKES NO SENSE AND SERIOUSLY IT'S LIKE CHEATING PEOPLE WHO ARE IN NEED OF CASH. STOP GIVING INCORRECT INFORMATION AND FALSE PROMISES, THAT WILL SERIOUSLY END UP IN BAD BUSINESS FOR YOU PEOPLE ONLY. WHEN A CUSTOMER DOESN'T PAY THE EMI AND IT'S PAST DUE YOU PEOPLE GO TO ANY EXTREME TO COLLECT IT AND THEN IT SHOULD BE SAME WHEN YOU APPROVE THE LOAN AMOUNT IT SHOULD BE PROCESSED AND CREDITED IMMEDIATELY. DO CHECK IMMEDIATELY AND CREDIT THE LOAN AMOUNT TO THE ACCOUNT AND NO MORE EXCUSE AND DELAYS KEEP MY COMPLAINT OPEN UNTIL YOU PEOPLE CREDIT THE AMOUNT.
CASHe customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2023
CASHe Customer Care's response
Dear Angeline,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team
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    Trider01
    from Kolkata, West Bengal
    Jun 25, 2023
    Jun 28, 2023
    This thread was updated on Jun 28, 2023
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    I had applied for a loan from cashe app. Submitted all the relevant documents and esign mandate as well. Loan got approved but did not received the amount in my bank account yet. Mailed cashe team several times but did not receive any response. Its been more than a week now and still not received the payment. Loan is still showing as processing in app. Please disburse the amount or cancel the loan
    +1 photos
    CASHe customer support has been notified about the posted complaint.
    Dear Sir,

    We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

    Thank You,
    CASHe Support Team
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      Ritikass
      from Faridabad, Haryana
      Jun 25, 2023
      Jun 28, 2023
      This thread was updated on Jun 28, 2023
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      I am still waiting for my loan amount, and you are telling that issue is resolved, what kind of complaint service you enotare
      CASHe customer support has been notified about the posted complaint.
      Dear Ma'am,

      We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

      Thank You,
      CASHe Support Team
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        Raju kb123
        Jun 24, 2023
        Jun 26, 2023
        This thread was updated on Jun 26, 2023
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        Dear Team,

        After requesting the team member also, my friends, colleagues, relatives are getting threatened calls to clear the outstanding. They killed my mental health and calling more than 100 times for immediate payment.

        Please help me to get some more time to clear the loan amount. EMIs are delayed to family health issues and unexpected issues.
        CASHe customer support has been notified about the posted complaint.
        Dear Sir,

        Please email us regarding your queries to us at [protected]@cashe.co.in along with your CLN/ contact number/ email ID and our team will help resolve your issue quickly.

        Thank You,
        CASHe Team
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          vthakur15440
          from Ghazipur, Uttar Pradesh
          Jun 24, 2023
          Jun 26, 2023
          This thread was updated on Jun 26, 2023
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          Address: Nandgram ghaziabad

          My credit says approved as on June 20 2023, but it is still showing processing from their end. It's been more than 3days that's under processing status. As they mentioned the amount will get disbursed with 10-20mins once e-mandate is done. since after doing emandate formalities now it's saying processing from past 3 days.. i am in urgent need of money and there is no contact number or chat option to get an update on when the amount will be disbursed to my account.
          +1 photos
          CASHe customer support has been notified about the posted complaint.
          Dear Sir,

          We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

          Thank You,
          CASHe Support Team
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            S
            sai.rajesh0007
            Jun 24, 2023
            Jun 28, 2023
            This thread was updated on Jun 28, 2023
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            Website: [email protected] & [email protected]

            Hi check my loan status because I have applied loan on 17th June but still now it shows still in process when can I expect the distribution of my loan amount so kindly process as soon as it will be more useful#CLN6732655
            +1 photos
            CASHe customer support has been notified about the posted complaint.
            Dear Rajesh,

            We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

            Thank You,
            CASHe Support Team
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              A
              Angeline Rex
              from Tiruvallur, Tamil Nadu
              Jun 24, 2023
              Jun 28, 2023
              This thread was updated on Jun 28, 2023
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              Resolved

              Address: 5th floor, paville house, twin towers lane, prabhavi, mumbai, india 400025

              The loan amount is approved for rs. 120000/- and emandate is complete but on the app still its showing processing and it said that the funds will credited within 10-15mins and so far it has not been credited in my account. I want the amount yo get credited ASAP as I am in requirement of cash
              +1 photos
              Jun 24, 2023
              Complaint marked as Resolved 
              My issue is not resolved I want to know when the loan amount will be credited in my bank account. As Cashe team said that they will process and credit within 10-20mins but is taking several days time. This seems to be phishy and incorrect. I want my complaint to be open until I get proper reply and resolution from them. No more cheating
              CASHe customer support has been notified about the posted complaint.
              Dear Angeline,

              We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

              Thank You,
              CASHe Support Team
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                sai.rajesh0007
                Jun 24, 2023
                Jun 28, 2023
                This thread was updated on Jun 28, 2023
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                My credit says approved and after doing emandate formalities now it's saying processing from past 7days i am in urgent need of money and there is no contact number or chat option to get an update on when the amount will be disbursed to my account.. please help. #CLN6732655
                CASHe customer support has been notified about the posted complaint.
                Dear Rajesh,

                We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                Thank You,
                CASHe Support Team
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                  R
                  Ritikass
                  from Faridabad, Haryana
                  Jun 23, 2023
                  Jun 26, 2023
                  This thread was updated on Jun 26, 2023
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                  I assume that I cannot find you helpful, because even I filed complain so many times I didn't get the result. I didn't get any call from Cashe or didn't get my loan amount, still showing that issue is resolved,
                  CASHe customer support has been notified about the posted complaint.
                  Dear Sir,

                  We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                  Thank You,
                  CASHe Support Team
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                    T
                    Jun 23, 2023
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                    I withdraw my credit line on 20th june, 2023 but my amount not credited in my account yet and CASHe mentioned in terms and condition loan will be disbursement in 15 to 20 minutes.
                    After 3 days I didn't get my credit line amount.
                    +1 photos
                    CASHe customer support has been notified about the posted complaint.
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                      A
                      Angeline Rex
                      from Tiruvallur, Tamil Nadu
                      Jun 23, 2023
                      Jun 28, 2023
                      This thread was updated on Jun 28, 2023
                      Resolved
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                      Resolved

                      Address: 5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai, Maharashtra, India - 400025

                      My credit says approved as on June 20 2023, but it is still showing processing from their end. It's been more than 3days that's under processing status. As they mentioned the amount will get disbursed with 10-20mins once e-mandate is done. since after doing emandate formalities now it's saying processing from past 3 days.. i am in urgent need of money and there is no contact number or chat option to get an update on when the amount will be disbursed to my account.
                      CLN Number:6494992

                      The contact information they provided was [protected]@cashe.in, [protected]@bhanix.in, Telephone No.:[protected]
                      Email 1D: [protected]@cashe.co.in... If an email is sent thry are replying stating that it will take 3working days to reply for the email. Call support is not available.. All the contact information seems to be phishy
                      +2 photos
                      Jun 23, 2023
                      Complaint marked as Resolved 
                      My complaint is not resolved.. Don't mark it as resolved.. It's cheating
                      CASHe customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 28, 2023
                      CASHe Customer Care's response
                      Dear Angeline,

                      We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                      Thank You,
                      CASHe Support Team
                      Jun 28, 2023
                      Updated by Angeline Rex
                      My complaint has been resolved
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                        A
                        Angeline Rex
                        from Tiruvallur, Tamil Nadu
                        Jun 23, 2023
                        Jun 28, 2023
                        This thread was updated on Jun 28, 2023
                        Resolved
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                        Resolved

                        Address: 5th floor, paville house, twin towers lane, prabhavi, Mumbai,Maharashtra,India 400025,

                        My credit says approved as on 20/06/2023 and after doing emandate formalities now it's saying processing from past 3 to 4days.. i am in urgent need of money and there is no contact number or chat option to get an update on when the amount will be disbursed to my account.. Even if an email is sent they are not responding properly and saying that it take 3working days to reply an email. This is ridiculous where other apps doesn't take such a long time after approval..please help. [CLN #6494992] the provided
                        Email 1D: [protected]@cashe.co.in and [protected]@cashe.in [protected]@bhanix.in Telephone No.:[protected]

                        All the contact information they provided is not working at all seems to be phishy
                        +2 photos
                        Jun 23, 2023
                        Complaint marked as Resolved 
                        My complaint is not resolved. I have not got any response from the cashe Or bhanix team not received a call as well... So don't cheat by saying ots resolved..
                        CASHe customer support has been notified about the posted complaint.
                        Dear Angeline,

                        We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                        Thank You,
                        CASHe Support Team
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                          Sugapriya2
                          from Chennai, Tamil Nadu
                          Jun 23, 2023
                          Jun 26, 2023
                          This thread was updated on Jun 26, 2023
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                          Loan approved and shows as credit line used however the money is still processing and have not got it in my bank account no answer for email and now i cannot open the app it shows technical glitch what is happening?
                          +1 photos
                          CASHe customer support has been notified about the posted complaint.
                          Dear Sir,

                          We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                          Thank You,
                          CASHe Support Team
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                            Sugapriya2
                            from Chennai, Tamil Nadu
                            Jun 23, 2023
                            Jun 26, 2023
                            This thread was updated on Jun 26, 2023
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                            Address: Chennai, Tamil Nadu

                            Hello I applied for a loan and they called and asked me to fo emandate i did and got approved, credit line shows as used and disbursed processing, but i have not received money in my account yet . As per the policy company mentions that it should credit in 15-20minutes its been 24hours i still did not receive the money in my account.
                            +1 photos
                            CASHe customer support has been notified about the posted complaint.
                            Why it is still not credited? If you dont credit the money then you should not show as disbursed or processing . How do you expect to pay back when it is not even credited?
                            Dear Sir,

                            We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                            Thank You,
                            CASHe Support Team
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                              R
                              rajvasanth
                              from Bengaluru, Karnataka
                              Jun 23, 2023
                              Jun 28, 2023
                              This thread was updated on Jun 28, 2023
                              Resolved
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                              Resolved

                              Dear [CASHe Customer Support],

                              I hope this email finds you well. I am writing to express my deep dissatisfaction with the recent experience I have had with CASHe regarding the disbursal of an approved loan. Despite the stated policy of 15-20 minutes disbursal, my loan application, which was approved on 20th June, has not been disbursed to date.

                              I understand that unforeseen circumstances or technical glitches may occasionally cause delays, but the prolonged delay in disbursing the approved loan is highly inconvenient and has caused me significant financial stress. I relied on CASHe's commitment to quick disbursal to meet my urgent financial needs, but unfortunately, it has not been fulfilled.

                              I kindly request an immediate update on the status of my loan and the reason for the delay. Transparent communication is crucial in situations like these, and I expect CASHe to promptly address the issue and provide a satisfactory resolution.

                              Furthermore, I would like to emphasize the importance of adhering to the timelines and commitments specified by CASHe. As a customer, I placed my trust in your organization based on the promised quick disbursal, and the failure to meet this commitment has left me feeling frustrated and let down.

                              I urge CASHe to take immediate action to rectify this situation by disbursing the approved loan without further delay. Additionally, I request that you provide me with a clear explanation of the cause behind the delay, along with an assurance that such delays will not occur in the future.

                              I trust that CASHe values its customers and their financial needs and will prioritize resolving this matter promptly. I hope to receive a prompt response with the necessary updates and a resolution to this issue.

                              Thank you for your attention to this matter.

                              Yours sincerely,
                              Vasanth Raj
                              [protected]
                              +1 photos
                              Aug 6, 2023
                              Complaint marked as Resolved 
                              CASHe customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2023
                              CASHe Customer Care's response
                              Dear Vasanth Raj,

                              We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

                              Thank You,
                              CASHe Support Team
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                                Ritikass
                                from Faridabad, Haryana
                                Jun 23, 2023
                                Jun 26, 2023
                                This thread was updated on Jun 26, 2023
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                                My loan amount still not credited to my bank account.
                                CASHe customer support has been notified about the posted complaint.
                                Dear Ma'am,

                                We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                                Thank You,
                                CASHe Support Team
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                                  Ritikass
                                  from Faridabad, Haryana
                                  Jun 22, 2023
                                  Jun 26, 2023
                                  This thread was updated on Jun 26, 2023
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                                  How can you say that the issue is resolved when I didn't get any amount of Loan?? File another complain about it that I haven't received any amount.
                                  +1 photos
                                  CASHe customer support has been notified about the posted complaint.
                                  Dear Ma'am,

                                  We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                                  Thank You,
                                  CASHe Support Team
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                                    Ritikass
                                    from Faridabad, Haryana
                                    Jun 22, 2023
                                    Jun 26, 2023
                                    This thread was updated on Jun 26, 2023
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                                    I haven't get any amount of Loan how do you say it resolved?? File another complain that I haven't received any amount
                                    +1 photos
                                    CASHe customer support has been notified about the posted complaint.
                                    Dear Ma'am,

                                    We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                                    Thank You,
                                    CASHe Support Team
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                                      Ritikass
                                      from Faridabad, Haryana
                                      Jun 22, 2023
                                      Jun 23, 2023
                                      This thread was updated on Jun 23, 2023
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                                      Website: www.cashe.co.in

                                      I have applied for a loan of amount ₹5000 on 16th June 2023 on Cashe, and I have completed the documentation, e-sign and E-mandate for the loan, and it has been 7 days I didn't get the loan amount. I have mailed the multiple times but the response I get is useless, they don't have proper customer service to whom I can contact. I have some medical emergency that's why I applied for the loan but It seems they are fraud and playing with the customerC
                                      CASHe customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                                      Thank You,
                                      CASHe Support Team
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                                        AnumitaS
                                        from Kolkata, West Bengal
                                        Jun 22, 2023
                                        Jun 23, 2023
                                        This thread was updated on Jun 23, 2023
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                                        My loan was approved and all processing done but after 5 days the amount still not disbursed. I trying connecting them over e-mail but now not even replying over mails or calls. Tried connecting them many ways but no luck. Needed this money really bad, in deep trouble now.
                                        CASHe customer support has been notified about the posted complaint.
                                        This is still not resolved. No one contacted nor i got the money.
                                        Dear Ma'am,

                                        We request you to share your CLN/ contact number/ email ID on [protected]@cashe.co.in to help you to resolve your query.

                                        Thank You,
                                        CASHe Support Team
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