Cashkaro.com — My cashback not confirmed till today for April month | |||
I had a purchase on pepperfry and i received cash back on Cashkaro.com. The date of confirmation was supposed to be 07-Apr-2016 but till today it is not confirmed. Also I called Cashkaro and had a talk with executive that since there was delay from pepperfry end I will recieve within a week. ITS ALREADY 3 WEEKS Before i heard this from executive but NO CONFIRMATION. Now I am calling and no one is calling back neither picking up calls. Worst customer care and response. Was this information helpful? | |||
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CashKaro.com customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Richi, We are sorry to hear about your experience. Kindly share the Order # to address your concern at the earliest.
Reply
Hi Richi,
Hope you are well!
Deep apologies for any inconvenience caused to you. We know this has taken longer than usual to get confirm. We are chasing Pepperfry for the validations, however they have not shared the validations with us yet. We request you to allow us few more days to get this done. We depend on the retailer for the validations of your transcations, hope you understand.
Let me know if I can be of any other help. Have a great day!
Regards,
Team CashKaro
Hope you are well!
Deep apologies for any inconvenience caused to you. We know this has taken longer than usual to get confirm. We are chasing Pepperfry for the validations, however they have not shared the validations with us yet. We request you to allow us few more days to get this done. We depend on the retailer for the validations of your transcations, hope you understand.
Let me know if I can be of any other help. Have a great day!
Regards,
Team CashKaro
Hi Richi,
Hope you are well!
Apologies for any inconvenience caused to you. Kindly share your contact number, we shall call you and explain.
Look forward to hearing from you.
Regards,
Team CashKaro
Hope you are well!
Apologies for any inconvenience caused to you. Kindly share your contact number, we shall call you and explain.
Look forward to hearing from you.
Regards,
Team CashKaro
My contact number and details are mentioned in your account with the same id. But heard no updates on this.
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