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Celkon Customer Care
Celkon Impex Pvt. Ltd.
Customer satisfaction rating: 2%
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COMPLAINTS

Celkon Customer Care

Celkon Impex Pvt. Ltd.

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Address
3rd floor, 2nd block, My Home Hub, Madhapur
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500081

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
2%
Complaints
237
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0
Resolved
4
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Celkon related photos (69)

Celkon Complaints & Reviews

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[Resolved]

 vvvappaiah
i perchaged celcon c 999 mobile in your big c show room at laxmipuram branch in guntur. it is not charging .i told this matter to your manager. the manager told " switch off the mobile and charge it mobile." i done same. then there is no result until today. second time i went to your show room i told same and he replace its battery. then there is no result. its not charging i told show room manager to replace the mobil. he didnot replace the mibile and he answered recklessly and unreasonly. so please concider my problem and solve the problem as early as possible. my address. vvvappaiah,fno.304,bhararpet pet, 7th line, amaravathi road, guntur. cell no. [protected],[protected]. at present i am in banglore.
Complaint marked as Resolved 2020-08-13 20:00:49

Celkon C999 — CHEATING CUSTOMER

Respected Sir,
I have bought a CELCON C999 mobile in HYDERABAD, KUKATPALLY HOUSUNG BORD, PADMAVATHI PLAZA , SWAPNA MOBILES.
on 13th aprile 2011. Problem is The main option for CELCON C999 is 3G service but it is not working I also confimed with AIRCEL and IDEA networks they are clearly told me that this mobole will not suport for 3G service. Then I gave complint to Reailar but his not responding I worn him I am going to complaint on you to consumer court his said "you can do anything you want no body will not do anything. You will loss your time and money" So kindly please help me

Thanking you
A.Ramakrishna
Ph No [protected]

celkon c 999 — 3g not support

Respected Sir, I have bought a CELCON C999 mobile in KHAMMAM(BIG-C) on[protected]. The main Problem is option for CELCON C999 is 3G service but it is not working I also conformed with IDEA and AIRCEL networks they are clearly told me that this mobile will not suport for 3G service...
please solve my problem.
mail id:[protected]@gmail.com

charging

the a 85 phone is not charging

not proper reponse

i have submit my celkon AR50 mobile jabalpur service center (Diwaker agency ) I am continue calling but no any response your service center side. Very poor services of celkon company. NAME - shrikant jha contact - [protected]
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     rakeshbnys
    respected sir i buy an a celkon c999 phone on 14 june 2011,iam getting problem on mobile sensor key i have warranty on phone but celkon customer care i gave to repair since 8days bake for that problem but till now there is no response on repair of my mobile phone in customer care till now
    celcon c999 keypad solution
    I am P.Divakar Reddy. I purchased C-999 mobile on September 11th 2011 by seeing its advanced features. After I understood its problems. Batter problem, keypad problem and also many problems in C 999 smart phone. Many mobile shops they are selling second hand mobiles.Unfortunately I purchased second hand set from Mayfair mobile shop, Chikkadapally (cheated). I am facing many problems. who will solve my problem.

    C-999 — Mobile problem

    Sir,

    I purchased Celkon-999 mobile from a shop (Mayfair mobiles, Chikkadapally) in September 10th 2011. I am facing many problems with this mobile. First thing is the shop person cheated by selling the second handset (already used). Unfortunately without knowing I purchased. Secon thing is mobile also giving many problems like batter backup, mouse problem, keapad problem and also locked. I have contacted the shop person after 18 days due to my non availability in city. The shop person simply rejected my complaint and advised me to go to mobile service centre., I have given it to Primetech mobile servicing centre also but they didn't do anything. still it is giving problem. Sir, Please suggest me how could I solved my problem. my Email Id is [protected]@yahoo.com.
    respected sir i buy an a celkon c550 phone on 07 Oct2011, iam getting problem on mobile chip set i have warranty on phone but celkon customer care i gave to repair since 10days bake for that problem but till now there is no response on repair of my mobile phone in customer care till now
    celkon i9 no battery back up.i am used only 6 days .I am facing many problems. who will solve my problem.
    c999 mouse not working
    same problem facing hate this phone...did any one find solution please mail to me <[protected]@gmail.com> thank u...
    I am M.Sridhar Kumar, Police Department, Srikakulam, Andhra Pradesh State. I purchased C-999 mobile on January, 10th 2012 by seeing its advanced features. After I understood its problems. Batter problem, keypad problem, Hand set frequently hang-up and also many problems in C 999 smart phone. I am facing many problems. who will solve my problem. I have already given to authorized service center at Srikakulam. I have received my handset after 30 days and display was damaged when i asked the service center person at present they have no stock as well as not rectify my original problem... Please take necessary action and replace my hand-set as soon as posible.
    Worst hand set ever seen. All Celkon hand sets having the issue with software. Don't spend money for buying any CELKON Hand set.
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      [Resolved]

       drhareesh
      .i have purchased celkon c347 on 23.7.10 with IME no [protected].the mobile mike is not working recently and one of the button in keypad is also not responding.so i have given it for repair in authorised service centre i.e. laxmi ganapati communications(,moulana street,arundalpet,vijayawada ph.[protected]on 18.5.2011 with job sheet no 2568.that is one month ago .they actually told that it will be ready with in 2 days.after one week when i called they told it is ready and i can take it,but when i have gone to the shop they asked me come on the next day.like that i have gone to the shop for 4 times and they finally said ,it will take one more week.then i submitted a complaint in celkon website on 2.6.2011 at 5.30pm,on the very next one lady called to my no,i forgot to ask her name, and told that she will see that the mobile will get ready by 8.6.11.so i feel happy about services then ,but till now even after one month they are saying it will take one more week,the mobile was sent to the company we cant do anything...day before yesterday i have subitted second compalint in company website,een then no response.iam mandal veterinary officer here.so many farmers are facing much problem as iam unable to communicate.i,myself got my time and money wasted moving around the service centre
      hope u will take necessary action regarding this matter
      Complaint marked as Resolved 2020-08-13 18:57:51
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        [Resolved]

         Stanis Clement
        Modal # celkon c-111
        Date of Purchase 4th April 2011
        Dealer`s Name Bharthis- (Invoice # 66)
        Branch : 1/1 Sangeeta Complex,
        Madiwala-Bangalore
        Dear Sir/Madam,
        I am Stanis Clement, had purchase 1 Handset (C-111 celkon) from above dealer on 4th April 2011, but your product stop working (upper keypad buttons) within 1 month,
        & for the last 1 month rest of the buttons stop working too.
        I visited your given service centre in MSN comunication at arvind complex near Banshankri Maneshevra temple-Bangalore-on saterday 11th June 2011, my job card # is WIN11MC110314, was promise by them same day at 4:00 pm,given landline phone #[protected] which they never pick.on monday asked them regarding phone they told on tuesday, but tuesday never pick up phone, again on wednesday I sand my Son to pick up the handset but they are not giving my handset and not talking on phone too.
        Plaese tell me what to do, because I am finding very difficulty to reach there from E-city to Banshankri Maneshevra temple-I am new in Bangalore city-God knows how I got in that place.

        Stanis Clement
        Cell # [protected]
        E Mail ID [protected]@sify.com
        A-113,Ittina Mahaveer Apartment
        Neeladhri Park Road
        Electronic City-Bangalore
        Karnataka-560 100
        Complaint marked as Resolved 2020-08-13 19:54:17
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          [Resolved]

           harshaith
          I am purchased Celkon mobile at Big C in Nizamabad in August 2010, and it's mother board problem attacked and i am given complaint at Big C at gandhichouk in Nizamabad on 18.04.2011 upto now no reason said by Company & anyone staff of BIG C but the Staff of Big C given me a another handset to keep at me on 23.05.2011 but i didnt taken & said to repair my Handset. they r saying it will take another 2 months. and I Lost my Contacts list on Celkon C9 mobile please solve my Problem

          SAGAR
          Cont No [protected]
          Nizamabad.AP.
          Complaint marked as Resolved 2020-08-13 19:43:13
          Dear Sagar,

          I have faced similar problem with Mother Board and they have replced the Mother Board, but no luck.
          The un-resolved issues are
          1. only one SIM slot will wrok at anytime
          2. always signal bar will show high, but when you try to call, they signals will disappear and no netwok alert will come.
          3. on new MB, ther is no option of welcone song, when you swithc on
          4. when there is a answer for our outgoing call, they should be a vibration alert, that is notworking.
          5. Volume is very low on new MB
          6. not checked more options.

          Regards
          Srinivas
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            [Resolved]

             patnaik
            Dear Sir,

            I have purchased Celkon mobile C747 model from Big C, Ameerpet on[protected] for Rs.3750-00, it is under warrenty period and the keypad is not working, I took the same to the service centre, they took the handset 20 day s back for replacement of key pad, whenever i ask they simply postpone for 3 days.I want to lodge a complaint in the consumer forum. My Mobile No. [protected],
            Complaint marked as Resolved 2020-08-13 16:44:39
            mobile is celkon c9
            dis is da second time its happening....
            a white screen appears and after dat nothing is working.......
            before dat a disturbed screen is coming.........
            plzzz help me
            ¬pooja
            Dear Sir,

            I have purchased Celkon mobile C333 model from APPLE SHOP, DARSI, AP on[protected] for Rs.1450-00, it is under warrenty period and the mobile is automatically switched off is not working, i want CELKON MOBILE SERVICE CENTER . My Mobile No. [protected], [protected]@gmail.com

            plz inform me any one


            thanks
            pavan
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              [Resolved]

               Naveen Kumar M
              Hello,

              I bought a Celkon C11 mobile phone in the month of feb 2011. It got stopped working after 3 days. I submitted it to in Celkon service center in Dilsukh Nagar, Hyd. They said that mother has to be changed and it will atke 10 days. Unfortunately, its been more than 50 days they still not returning my mobile. They make some false reasons everytime I call them and hang off the phone rudely. It takes hardly 15 minutes to change the mother board of the mobile phone.

              I lost my patience calling everytime these guys. This is due to absolute neglegence.

              My work order number is WIN113JMC10055.

              So, please look into the issue and make me right justice.

              Thank you.
              Complaint marked as Resolved 2020-08-13 19:24:34
              i bought celkon A200 to my home...i have used it for 3 months their after my charging pin was broken and i have submitted in the celkon service centre, he said will return in 2 days and will charge 350RS for charging pin...when i approach the following day he said the probl;em is with software and will take 20 days on warranty but 40 days passed and he says some false reasons when ever i approach the celkon service centre ... this is the worst pereformance of celkon service centres i treat, my workorder number is CM[protected]...if i m not getting my mobile back in 2 days i m going losse my patience and can proceed for legal action in the consumer court...
              I bought Celkon A98 on June 2013. After 5 months it stopped working. I have submitted the phone to Sri Mobile Care, Dindigul, the authorised service centre for Celkon Mobiles on December 3 2013. They said that they will return the phone after service in 15 to 20 days. Today is January 07 2014. Till now I have not received the phone and whenever I contacted the service centre they are simply saying that within this week you will receive the phone. But no proper response from them. My work order number is CM13C85010220. I want my mobile back immediately or I have to proceed for legal action in the consumer court. and Friends my humble request to all of them is please do not purchase Celkon Mobiles. Their service is very poor.

              refusing to accept un sercerviceable tab C820 by service centre forward Info SystemPvt Ltd with in warranty period,Chrompet

              set not warking after first repairing, which is returned to me after two months onlyand again not warking and service centre denyeing to see the tab, not accepted tab. and loughing with his own friends
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                Celkon — mobile repair [Resolved]

                 chandalurisurenddra
                my mobile celkon c9 purchased on July 13 till now i got it repaired for nearly 5 times and now again repair
                and the...
                Complaint comments  Comments  (7)Complaint category Clothing, Shoes & Accessories

                [Resolved]

                 radhika213
                I have sold CELKONC9 mobile on november11 2010. It was suddenly hanged.
                I tried many types solve the prob but no result. it always shows loading loading .....
                and also before this prob this mob PC suite also not working to connect internet on PC to MOBILE via
                Blue tooth. when i sold it. i have many problems on it.many software problems. that"s why i came to do complaint.

                please update the solutions on CELKON Website.
                Complaint marked as Resolved 2020-08-13 19:10:45
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                  [Resolved]

                   satya58
                  Yes, I do agree with the complaints on big-C. Big-C is proved a Big-Cheater !! I had purchased a mobile Celkon-C111 model in 20/03/2011 at Big-C showroom at Chandanagar beside swagat hotel, purchased 1 Hour ofter display problem,There was no physical damage but the Big-C man & Celkon service fellow says its a display problem. I thought my mobile may be replaced but the Big Cheater at chandangar says he can not replace the mobile.But to my surprise, I have purchased it at a cost of Rs.2500/-.The response at Big-C is very poor, and very cool.They dont bother about the customer once their goods is sold out.
                  Complaint marked as Resolved 2020-08-13 19:06:05
                  celkon antha waste mbile avi levu... market... niu konna 3day ki ringer poyenhi...
                  ahi repair chesaka malli 1week malli ringer poyendhi...
                  It is a waste mobile, i have purchased in Big-C Dilsukhnagar on 25th jan 2011 and i have a complain regarding battery standby, it was discharging in 2 hours so, Big-C told me to give to Celkon servicing center, then i went and given my mobile and i got back after one month and he told that now we have rectified the complaint but again something happens we are not responsilble now, you have to take it to Big-C nowonwards then again after 5 days i was getting drop calls frequently while i was doing outing, again i went to Big--c on 20th April 2011 and told him that i am getting dropped while i am talking, he checked one hour and told me that i have restored to factory settings and if some problems comes again kindly come to my shop again i will load software provided you have to give your instrument for 3 days atleast..I am fedup with this instrument.Kundly donot BUY...
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                    [Resolved]

                     anandsonu_2004
                    Sir, This is ANAND BHANDEKAR, from Hyderabad. I have been given CELKON MOBILE to Sri Sai Communications on 02nd Feb, 2011, but still they cannot rectifiy my Mobile. They said the Mobile have send to their Head Office (Service Centre) and it takes some more 7 days time. How can I adjust without my Mobile Phone. Please resgister my complaint against this company.
                    I hope you will take this action seriouly, and try to solve my problem as early as possible.
                    My Mobile No. : [protected]


                    CAN
                    Complaint marked as Resolved 2020-08-13 18:53:53

                    Celkon — display problem

                    i purchased celkon c9 4 months back i m suffering with display problem. dis is second time i sufferd with dis problem . i m vexed with dis brand

                    Celkon — in big c they're not providing any bil while i purchased

                    this is murali krishna. recently i purchased celkon mobile at BIG C Mahedhipatnam. They r not issued computer generated bill. The issued the bill in small white paper,In the paper does't contain any Tax and invoice numbers.My mobile number is [protected]
                    Hi Sir,

                    This Satya i brought celkon C349 mobile on 28/05/2012 just 2 weeks back..mobile is working good. but suddenly the brightness of the mobile is too low and unable to find the screen in day timings can you suggest me. To were i have to go inorder to Resolve this complant let, me know this is my number [protected]. or other wise you can mail me [protected]@gmail.com plz give me a proper address
                    HI SIR,

                    this is haribabu i am given my celkon c770i mobile phone for repair to sri sai communication on 3/09/12 upto now not handover my mobile every time they tell next week please file complaint on this and do needful to me my mobile no.is [protected] and mail id is haribabu.[protected]@gmail.com
                    HI Sir


                    This is abdul ameed i am give my celkon c409 mobile phone for repair To SRINIVASA COMMUNICATIONS PLOT NO. V37-93-71/5. MADHURANAGAR Neredmet X Road. A.S Rao Nagar secundrabad on 04/10/12 upto now not handover my mobile every time they tell next day evening please file complaints on this and do needful to me my mobile no.is [protected] and mail id is [protected]@rocketmail.com
                    i purchased A200 WITH THE HOPE THAT THE MOBILE WAS BETTER FOR THAT PRICE but hell to such companies who are cheating the public and harassing us with their stupid services they are boosting more and selling wasteproducts
                    This is pradeepkumar i have purchased celkon A58 mobile phone unfortunetly my mobile phone falldown and display has half is cracked, i went through service center near A.S rao nagar, Tarnaka, Neredmet X road, they are saying the displays are not available, they told to give one week time to get the display its almost 15days dut they are not taking any responceand i have complained at celkon headoffice, they are also not taking any responce, so plz file a complaint on this and needful to me and my mobile no.[protected]

                    Celkon — lcd display

                    sir, i bought celkon a225 mobile 8 months before, i used only of 2 months only then my lcd display broken. i searching and gave my phone to service centre, they not response for it, still my phne in same i cant get my display worst company in the world... CELKON

                    charger pin problem

                    please give me correct address of celkon service centre, in ameerpet need your help,
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                      Celkon Mobile — PHONE NOT SWITCH ON [Resolved]

                       shivakadiyala
                      i bought celkon mobile from Big c Rajahmundry,after a week my celkon mobile its not working i have found lot of problems like...
                      Complaint category Electronics & Appliances

                      [Resolved]

                       T.Dayanand Rao
                      I bought a celkon c99 mobitouch on[protected]. for Rs.3999 at Big C Hanamkonda.But when i connect it to pc for data transfer, it is showing that software not recognised.For this i contacted my retailer Big C and complained about this.He said that connect it to pc and select mass storage on phone which i tried earlier.But i tried it again,but the result i same.So i again contacted himand he verified it and said thet he would replace it in two days.Even after twenty days he didnot replace it.My suggestion is not to purchase that mobile.Please help me
                      Complaint marked as Resolved 2020-08-13 18:38:06
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                        [Resolved]

                         thivari
                        I have purchased(Unfortunately!!) a Celkon-make C-99 model mobile instrument from Big-C, showroom at Dabagardens,Visakhapatnam on Dec-18th of 2010. I have hardly used it for less than 10 days and one fine morning it became deffective.It was shoing some thing un recognisable on the screen . I could not make any calls as it is a toch screen type mobile.I have approcahed the Big-C showroom on 4th January and told my problem. They immediately directed me to Celkon service centre. At the Celkon service centre they said the set's display damaged and it is not covered under warranty.I requested them for the replacement of the set as it is covered under warranty and was been purchased only 15 days back, and also it was not my fault.They refused my request and denied the replacement or any exchange with other mobile. I was told that the display was physically damaged and is to be replaced,the display costs around Rs.1350/-. I have handed over my mobile phone on the same day with Big-C and taken receipt for the same . After pusuing the matter over phone with the Big-C management for one week I lost my patience and brought my set back on 13-1-11. Their stand is they will not replace the set,or they will not replace the display free of cost.
                        I have warned them that I shall goto Consumers forum and lodge the complant against Big-C and Celkon company. They are very cool and not at all bothered .
                        This is the state of a consumer in this country ?
                        Complaint marked as Resolved 2020-08-13 18:31:22
                        game option is not working

                        the comment is when game is open fail showing the massage
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                          [Resolved]

                           y2k2raja
                          I bought celkon mobile from Chennai.My celkon mobile its not working i have found lot of problems, so i want to contact celkon dealer to exchange my mobile phone or i want to tk my money back otherwise iam read to put complaint at cunsumer forum. I am in Mumbai now. Raja [protected]


                          Complaint about Celkon C9 display
                          Complaint marked as Resolved 2020-08-13 18:28:23
                          i did not get pc suite for the celconec9
                          Dear sir, I have purchased a Celkon C9 mobile, which was working good condition but recently the mobile display was corrupted due to fell down, i am trying to contact your servicing centre at Visakhapatnam but they are not lifting the phones even i enquiry for address but could not find. Kindly suggest me where to get display ever great full to you

                          My Name : Pola Rao

                          Land line no.[protected]

                          E Mail - au.[protected]@gmail.com

                          Celkon — Celkon touch screen display damaged.

                          Hello, sir iam using celkon mobile, mobile touch screen display has damaged.so what will be cost to repair touch screen display of celkon mobile.
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                            [Resolved]

                             T.S.R.K.SARMA
                            CELL PHONE( MAKE CELCON C99) WAS PURCHASED 3MONTHS AGO. CHARGING JACK IS NOT WORKING.
                            WHEN CONTACTED DEALER (BIG-C SHOP SITUATED BESIDE TELEPHONE EXCHANGE , CHANDANAGAR, HYDERABAD-500 050, ANDHRAPRADESH) FIST DAY HE TOLD THAT HE WILL REPLACE THE JACK AS THE MECHANIC IS ON WEEKLY OFF. VERY NEXT DAY WHEN I WENT TO SHOP HE IS DEMANDING MONY FOR REPLACING THE JACK AS THIS WILL NOT COVER UNDER GUARRENTTEE.I HAD CONTACTED SERVICE CENTER SITUATED IN MADAPUR HYDERABAD ON PH.NO.[protected].THERE IS NO PROPER RESPONSE FROM THEM . PLEASE HELP FOR REPLACING THE CHARGING JACK.
                            REGARDS,
                            T.S.R.K.SARMA,
                            MANAGER COMMERCIAL/PUMPS
                            BHEL-HYDERABAD-502 032 AP.
                            PH.NO
                            [protected]O),[protected](M),[protected]R)
                            Complaint marked as Resolved 2020-08-13 18:24:37
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                              Celkon Mobile — mobile phone not working

                               vijay.m
                              i bought celkon mobile from Big c Panjagutta,after a week my celkon mobile its not working i have found lot of problems like...
                              Complaint comments  Comments  (93)Complaint category Electronics & Appliances

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