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Celkon Complaints & Reviews

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Last updated Feb 19, 2021
Complaints 266
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110
Unresolved
156
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Celkon reviews & complaints page 10

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V
varun kosuru
from Mumbai, Maharashtra
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Company fail in repairing mobile and customer assistance

Dear sir,

1. Thiis is about my unresolved complaint of my mobile and customer care service of celkon company.

2. Reference is made with please find the attached copy of work order no: cm [protected] dated 18 apr 14 and cm [protected] dated 05 feb 14.

3. I bought celkon a 119q hd mobile. After use of around 06 months i faced problem of loudspeaker u/s. Then i raised first work order against...
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K
KAPALAVAI
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of spare parts, batteries in service centers

Address:Krishna, Andhra Pradesh

Respected sir,

I am a user of celkon mabile model a69.My cellphone battery has been spoiled.So i went to the service center to purchase another battery but the service center in vijayawada is not able to provide a battery even within 2 months after the order have been placed.
So i kindly request you to provide atleast neccessary items at the service points in vijayawada....
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N
nagender t
from Nellore, Andhra Pradesh
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MOOBILE MODEL NO C250

Address:Karimnagar, Andhra Pradesh

I GAVE MY MOBILE IN CELKON MODEL NO (C250) SERVICE CENTER IN KARIMNAGAR SWETHA COMUNICATION 3 MONTHS BACK. BUT THEY ARE NOT RESPONDING ABOUT MY PRODUCT AND THEY ARE TALKING VERY RUDE PLEASE TAKE MY COMPLAINT AND TAKE ACTION ON THEM. MOBILE NO:[protected]...
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M
madhu2406
from Vijayawada, Andhra Pradesh
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Mobile not received

Address:Hyderabad, Andhra Pradesh

Dear Sir, I have given my celkon A85 mobile to SRI SAI COMMUNICATIONS in march 8, 2014(IMEI NO.[protected]) From the last one months i have followed with service centre and customer care but There is no response from service center as well as customer care.Kindly take the necessary action to get my phone ASAP. Thanks Madhu [protected]...
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S
sonu sharuk
from Chirala, Andhra Pradesh
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signal not working

Address:Khammam, Andhra Pradesh

Hi my name is Sharuk iam from kothagudem khammam(d) iam giving celkon tab ct2 in[protected] so my phone is replacement one week back he is giving ar-40 mobile is signal not working So kindly solve my problem...please sir the service center name is Swathi Cdma Service Center...
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K
karthick_08
from Delhi, Delhi
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Very Very poor Service

Address:Madurai, Tamil Nadu

I bought a Celkon A15 on last month(Apr 13 2014).The day i bought the camera was not working.it was almost 1 month but still they are saying camera has been ordered and it is still in progress.It is given in Madurai SRK mobiles service center.The guys are not responding properly. Guys dont buy celkon mobiles...
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M
madhu suryarao
from Bengaluru, Karnataka
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a27 repair

Address:Visakhapatnam, Andhra Pradesh

my name is madhu i purchase a27 mobile i given to servicing center on 20/03/2014:2.47 I call the customer care he tells one time your phone is replace list. one time your phone dispach on 10.05.2014, today i am call the customer care your phone in not repaired give me some days to repair the phone what happen the customer care persons tell line lays how amny days to repair the phone...
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M
Maddali
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile sent for Repair to Company since 13 March 2014

Address:Hyderabad, Andhra Pradesh

My mobile was recorded for repair in Om Sai communication in chandanagar and i was told that it will be sent to Company on 13 March 2014.
The form number was CMELS[protected] and the IMEI no. is [protected].
I have called to the number [protected] almost every week after 15 days of the mobile submission.
The response was the spare part is inserted and is under observation. The same response was provided since last...
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S
Srinivas Vaarma
from Mumbai, Maharashtra
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Service Centre Working

Address:Krishna, Andhra Pradesh

Respected Sir, I have given CELKON C19 mobile to the SERVICE CENTRE at MACHILIPATNAM on December 17... Until now I did not get my mobile from service centre... Whenever I call him with this issue, He says call me tomorrow I have to check details... He has not been receving my call for 45 days... His mobile number is [protected]... So kindly solve my problem...
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bh.sridhar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most of the celkon service centres phones not working

Address:Hyderabad, Andhra Pradesh

i was trying for a touch screen for my mobile which is damaged with the service centres phone no.s available most the service centres either doesnot phones mentioned or numbers not working or doesnt lift and i have gone thru website of celkon they have mentioned prices for spares for mobiles but there is much gap in the service centres ex i have seen the price for my mobile touchscreen is 510 + taxes but service centres who doesnt even...
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bobbychowdary
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no charging & software problem

Address:Guntur, Andhra Pradesh

hi i am satyanarayana i will brought the celkon A85 mobile . my mobile was charging &software problem problem . also complaint to so many times. they not responding and rash to talk to me... the world waste mobile in the world... i will give complaint in consumer court... ( my mbile IMEI no-[protected] ) my cel no-[protected]...
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D
dhanunjeii
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 months completed given in celkon service

Hi, I am B. Dhanunjeii purchased "Celkon A119Q Signature HD" mobile on 29/07/2013 online in snap-deal (which reached on 31/7/2013), it was worked fine till 3rd week of December. Problem = From 4th week of December : phone get hang up, and charging gets suddenly into very low and slowly its not getting "ON". Service Center on 02/01/2014 = So, i gave it to celkon service center (sri sai communications, M.G. road secunderabad ) on...
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S
Sarvana thanigasalam
from Puducherry, Puducherry
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Booting Problem

Address:Pondicherry, Puducherry

when i switched ON my mobile, i cannot get into the main window of my mobile and i am getting the start up video of celkon frequently and cannot get into my normal mobile usage..plsss help you out... also contact me through my id [protected]@gmail.com... i am using this mobile for more than one year and just now i came across this problem....
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M
Madan Mallajosyula
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem Not Solved

Sir/ Madam My Name is Madan Mohan, I have bought a celkon c7060 mobile on 27/05/13 from M/s Visakha Communications, Vizag, in Andhra pradesh. From the 2nd day, the mobile is getting hung up while on calls and I am unable to end the call. Hence I had to switch off the mobile phone. I went to the Celkon Servicing station, on July 05 2013 ( I have enclosed the copy of the service report) and got the phone. From the very next day, I am...
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K
KANDREGULA1981SUNITA
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-RECEIPT OF PHONE POST REPAIR SINCE TWO MONTHS

Address:Visakhapatnam, Andhra Pradesh

DEAR SIR, I HAVE PURCHASED CELKON A200 MOBILE ON 05 JAN 2013 FROM CELL POINT, VISAKHAPATNAM (BILL NO. ACP-02511, IMEI NO. [protected]). HOWEVER, MY PHONE HAS GOT SOME PROBLEM IN RINGER FOR THAT I GONE TO AUTHORISED SERVICE CENTRE OF CELKON ON 22 OCT 2013 AT MM CELL CARE, VISAKHAPTANM (WORK ORDER NO. CM13A41614849, CONTACT NO. [protected]). FROM SERVI CE CENTRE THEY SEND THE MOBILE TO COMPANY WITHIN TWO DAYS AND ASSURED ME THAT THE MOBILE...
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S
sharhp
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Cancellation and Refund pending since two months

Address:Bangalore, Karnataka

I had ordered a product in the last week of October 2013 at Celkon mobiles (www.celkonmobiles.com). It was a basic feature phone (C3333) worth Rs. 1999. I even have the confirmation mail in my inbox. ORDER No. is 5952. Preferred mode of payment is CC/Debit/Net-Banking (through ICICI net banking online) About 2-3 weeks later I had requested for cancellation. I even spoke to the customer care and they also agreed and they told me to send...
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W
Wasiya Nilofar
from Hyderabad, Telangana
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CELKON C7030

Address:Hyderabad, Andhra Pradesh

I BOUGHT CELKON C7030 MOBILE PHONE ON[protected], FROM RAJA MOBILE WORLD, VIDYANAGAR, WITHIN ONE MONTH THIS PHONE WAS NOT WORKING WHEN I TOOK IT TO THAT SHOP HE GAVE ME A SERVICE CENTER NAME, WHEN GIVEN FOR SERVICING THEY SAID IT CANNOT BE REPARIED. I WANT THIS PHONE TO BE REPLACED AS IT IS JUST ONE MONTH THAT IT WENT WRONG AND I WANT TO BAN THIS SHOP WHICH IS SELLING DAMAGED PIECES. LOOTING THE CUSTOMERS...
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A
aziz khambaty
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile not repaired

Address:Hyderabad, Andhra Pradesh

I am using a Celkon A27 phone, recently I faced a charging problem with my phone, therefore took it to your authorized service center Sri Laxmi Ganesh Enterprises at Ameerpet. They informed me that it was a problem with the charging, where one connects the pin and it will be rectified. I have given the phone on 16th Nov 2013. They were supposed to return the phone on Tuesday 19th Nov. But when I went to the service station to collect my...
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siva kumar1981
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against defective Phone.

Address:Hyderabad, Andhra Pradesh

To Cellcon Mobiles, Hyderabad. Sub : Complaint against defective Phone. Ref : 1. Aryan ‘s Mobiles, Invoice No.4619 Dt.6.7.2013 2. Software changed at Sri Laxmi Ganesh Enterprises, Ameerpet, Dt: july, 2013. 3. Software changed at Carmel Enterprises, Ameerpet, Dt: july, 2013. 4. Service Order No.6436 dt.[protected] 5. Service Order No.8448 dt.20.09.2013 6. Service Order No.15560 dt.1.10.2013. Dear Sir, I P.Siva Kumar...
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H
Hacholi Tharakarama
from Alampur, Telangana
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POOR SERVICE

Address:Kurnool, Andhra Pradesh

Respected sir, My name is H.Tharaka Rama. I have purchased a Celkon A200 on[protected] from BIG C Guntakul, and iam sorry to inform that the mobile failed within few days.(10/15days) Its screen touch(BACK BUTTON)is not working, ringer also not working properly. First i approached BIG C manager Guntakal, he reffered to consult Celkon service center guntakal, after i approached Celkon service center (GUNTAKAL)and explaned them...
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