Central Bank Of India Complaints & Reviews

Refunds of rs.1, 102.00 and rs.568.00 for your order #[protected].

For order #[protected]
Placed on monday, august 14, 2017
Delivery estimate: monday, august 21

1. Cherokee women's button down shirt[protected] off-white s tf)

2. People women's floral t-shirt (P[protected]_blue bell melange 14- 4121 tpx_s)
3- symbol women's all over printed viscose t-shirt (Ss17aop2c_multicoloured_s)

4. Symbol women's graphic round neck cotton t-shirt (Wtgr102_ecru melange_small)

5. Symbol women's all over printed viscose t-shirt (Ss17aop1a_white_s)

This item i was purchased from amazon.in on 14 aug 2017 but to due some reason i was returns the items and they initiate my refund in my same account of central bank of india i was use central bank of india debit card and paid rs. 1670.00, they email me that they initiate my refund on 22 august 2017, i was only get rupees-568.00 refund but not getting rest amount which was rupees -1102.00.
They already given me the reference[protected], which was not trace and utr noumber is utr[protected].
I was already visit my branch to but they told their is no stuck payment, and amazon.in said without transaction utr not generate.

I am also attaching all my communication i was done with amazon.in, in which you can get all details of this order and other relevent details
This is my humble request kindly look this matter its already.
Thanks
Poonam dey
Existing customer of central bank of india
Malviya nagar branch
[protected]
[protected]

Your account amazon.in
Message from customer service
Hello poonam,

I do understand your concern regarding refund for the order[protected]. Surely, i'll help you with this.

To help you with this i have checked our records and can see that the refund was successfully processed from our end. This amount should have been credited to your account by now as per the bank’s respective policies.

Generally the refund got credited within 5-6 business days from the date of refund, so as you haven't received your refund yet, i'm providing you the transaction reference number as a confirmation from our end.

To make sure this issue is resolved i wanted to know whether you have used the word charge dispute to your bank customer service agent using this reference number: utr[protected] if you have mentioned the word charge dispute to the bank they will be providing you the reference number for that charge dispute.

The reason i'm requesting you to please mention the word "charge dispute" with the bank agent to resolve it otherwise they will not dispute the charge for you.

The reason behind requesting you to use charge dispute is, once the charge dispute is filed for your refund it will not take much time to locate the refund for you.

I truly regret for the time you have spent dealing this issue and for having to take additional time in bringing this to our notice. We're aware that our choice of services reflects on our business as a whole, please be assured that your message has already been forwarded to our concerned team so this will be taken into utmost consideration.

When you contact them, then please inform that the refund is not reflecting on your account and raise a charge dispute with the above mentioned transaction number provided to you and dispute the transaction as "refund never processed".

Be assured that we are here to help you and we wont leave our customers with any inconvenience related to their order as we know your value of money as well as your valuable relationship with us. I sincerely appreciate your understanding and co-operation in these regards.

Thank you for your understanding.​​​​ we look forward to seeing you again soon.​​​

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Jeeva m.
Amazon.in
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Original message

This is such a ridicules behaviour of your side that i am approaching by email

Chat or telephonic conversation since 22 august 2017 till today for my refund

Which was pending from your side against my order no[protected]", after

Talking to one of your customer care executive on 10 october they told me that i

Will get my refund by 15 of october that is already passed but there is no refund

Issue against this order, i already have recorded all call which was done by me

As a proof to getting touch with your organization for such a blunder issue which

Was already happen in january 2017, in which the same thing happen but it was

Resolve by a week but this time my money hold so long 2 months passed but there

Is no positive reply from you side kindly do needful to solve the issue all order

Related details and my bank statement from 1 august 2017 to till 26 october 2017

Also attached with all details are given below which refund was pending kindly

Resolve the same

Items are

Hello poonam,

We've issued your refund for the items below. Your return is now complete.

View return & refund status

Symbol women's all over printed...

Symbol women's all over printed...

Symbol women's graphic round...

Refund total: rs.1, 102.00*

Refund will be credited to your bank account in 3-5 business days.

Your account amazon.in

Message from customer service

Hello,

Thank you for contacting us!

I understand from your comments how much disheartening it is that the money which

You have paid has not yet been refunded back to you.

If i put myself in your position i would have felt the same and i can feel your

Frustration after waiting for 2 months the issue is still prolonging.

I've checked with all your previous correspondence and refund status for you, i'm

Happy to inform you that your refund request has been escalated and already our

Team is working and requested you to wait for 5 business days excluding saturdays

& sundays.

I'm positive enough that your refund will be done on priority and there is nothing

To worry about i highly appreciate your patience and understanding with us and

Thank you for the cooperation you've shown to us.

Please give us one last chance to resolve this case and we'll definitely make sure

That the resolution comes in satisfaction to your favour.

I know asking you to wait is the hard pain for us too because we never would make

You suffer its just that the issue is taking a bit longer time than expected.

We'll get back to you with the resolution on this soon and notify you once it is

Resolved.

This is adarsh from amazon customer service and look forward seeing you again

Soon.

Warmest regards,

Adarsh

Amazon.in

Original message

Customer: poonam

Comm id: a2gwzyhyehtqcm

Email: [protected]@rediffmail.com

Date: 10/30/17 13:26:34 +33000

Comments: dear sir/ madam

This is such a ridicules behaviour of your side that i am approaching by email

Chat or telephonic conversation since 22 august 2017 till today for my refund

Which was pending from your side against my order no[protected]", after

Talking to one of your customer care executive on 10 october they told me that i

Will get my refund by 15 of october that is already passed but there is no refund

Issue against this order, i already have recorded all call which was done by me

As a proof to getting touch with your organization for such a blunder issue which

Was already happen in january 2017, in which the same thing happen but it was

Resolve by a week but this time my money hold so long 2 months passed but there

Is no positive reply from you side kindly do needful to solve the issue all order

Related details and my bank statement from 1 august 2017 to till 26 october 2017

Also attached with all details are given below which refund was pending kindly

Resolve the same

Items are

Hello poonam,

We've issued your refund for the items below. Your return is now complete.

View return & refund status

Symbol women's all over printed...

Symbol women's all over printed...

Symbol women's graphic round...

Refund total: rs.1, 102.00*

Refund will be credited to your bank account in 3-5 business days.

* learn more about refunds

This email was sent from a notification-only address that cannot accept incoming

Email. Please do not reply to this message.

How, much time do you needed to solve an issue apart from 2 months. This is my

Humble kindly refund my amount rs. 1102.00 through account payee cheque on my

Name

Poonam dey

My office address for communication or delivering my cheque

M/s perfect 10 advertising

90/28 a first floor

Near madan mohan malviya hospital

Malviya nagar, new delhi -110017

Thanks & regards

Poonam dey

[protected]

[protected]

Your account amazon.in

Message from customer service

Hello poonam

I’m sushrut from the amazon billing team.

I received an escalation that you haven't received the refund for the order #171-

[protected]. Please accept my sincere apologies.

We have been informed that you were unable to view the refund on your account for

The order #[protected]

I'm sorry to know that you have not received the refund of rs.1, 102.00, rs.568.00

Upon checking i see that the refund was processed on 20 august, 2017 and the

Refund was successful from our end to your bank account.

However, we are yet to receive the refund reference numbers from the bank.

In this case i request you to please wait for 3-5 business days for the reference

Number.

I understand asking you to wait further is a bit inconvenience, however please

Understand we are doing our best to get the issue resolved.

Please do not worry, i've kept this request on priority and will make sure that

Issue is resolved at the earliest possible.

As soon as i get an update from the bank i'll email you the refund reference id,

Then you can contact your bank's customer service with the reference id to locate

Your refund.

Once again, i thank you for the admirable restraint and patience you've shown

Dealing with the issue.

If you have any further queries, please contact us.

We look forward in seeing you again.

We appreciate your feedback. Please use the buttons below to vote about your

Experience today

Warmest regards,

Sushrut w

Amazon.in

Note: forwarded message attached

— original message —

From: [protected]@amazon.in

To: [protected]@rediffmail.com

Subject: your amazon.in order #[protected]

With lots of good wishes for ur future

Poonam

After submitting complaint on this site, immediately the fraudsters make phone call that he is calling from the bank as they have received notified complaint from npci. They complainant believe that he has made complaint at the npci website and the call may be from bank and pass on the information to get the bank account and aadhar linking online by them.

Please ensure that this site is not misused by the fraudsters and cheat the public. Please take security measures immediately.

I dinesh devidas borole is having savings account in central bank of india deepnagar bhusawal branch. I want to register my email id to my savings account. My email id is [protected]@rediffmail.com.
I am attaching herewith account details

Kindly do the needful

Dinesh devidas borole
Saving account no : [protected]

Branch. Cbin0280318 janpath new delhi account number ending with 8734
The credit card application was submitted over two years ago with self attested documents needed. Still pending with no reply.

Form not on website for removing the jt account holders name after death.
No debts to be recovered, outstanding payments to be made. There is no minor involved. Tbe mailed asap to the prime account holders registered email : [protected]@hotmail.com
My net banking is locked. Has to be revived
No response at all.
A senior citizen deserves customer service.
Ajit narain
Primary account holder

My husband was died in 29 may 2017 but the bank manager refused to give the insurance money of 2lakh saying that the age of the benificiary was above 50yrs old. My husband paid 330 rs. Since 2015 i was now helpless because if the age was 50yrs of this scheme then why the bank deducted 330 rs from my husbands account since two years.
The bank manager behavior was also very bad towards a widow woman
Please look after the matter because bank don"t take any responsibility

Your faithfully
Mohini dekaraja
Niz-kathiatoli branch
Ifsc - cbin0283223

I am an Account holder of Central Bank of India, Chalsa Branch, West Bengal. I recharged RS.399 from my Jio app on 6/11/2017 through my Debit card of Central Bank of India. Though the transaction failed Rs. 399 was deducted from my account and its still not refunded. Its already been 4 days but no refund too place. Kindly look into the issue such that my money gets refunded back into my account to the earnest.

Resp sir i kaviraj shrikrushna gathe i have account of pnb and i had debited 2500 amt on ur central bank atm located in stadim complex jalgaon maharashtra the terminal no f06d071001 so i debited from that atm machine but i havent get money from that but i hd receive the cash debit massage from pnb so plz try to refund my money on my account
Acc no [protected] khamgaon branch maharashtra

There is no such discipline in the central bank of india located in bijni, assam. There must single-single line for each men and women, but their is no such rules in here. So i request to take action, because it's a little kind of weird to womens. I am sorry that i cannot add any photos or videos but u can check there cctv footage if they had stored.

Dear sir
I (Rakesh kumar mishra) have an account in your branch of haidergarh ifsc code (Cbin0283657) district (Barabanki) state (Uttar pradesh) on date 27/10/2017 someone else withdrawal[protected] rs two times and transfer 40000 rs four times (Total rs240000) to other accounts which were nothing my knowledge also it was against bank rules nobody can withdrawal more than 30000 rs in a day from atm someone else withdrawal 80000rs and transfer 160000rs to other bank accounts on the same day while i have an atm card with me also i did not receive any otp while transition mode

Therefore i would request you to please take a strict action to victim and let my balance refund back in my account

My lpg subsidy kept on hold by hpcl from last one year. They say aadhar inactive in npci. My aadhar no.[protected] and account with central bank of india no. [protected]. Bank given me message that " your account [protected] has been linked with uid[protected].
Please arrange to activate bank linking with aadhar so as to get pending gas subsidies in my account. My consumer no.802497 with mohan gas agency. My mobile no.[protected] and email : [protected]@hotmail.com

Thanks,

Tara chand sharma

I have a d mate an account no [protected] with central bank of india jabalpur city branch, jabalpur madhya pradesh. But they are provinding to me id & password. I have already submited my complaint to [protected]@centralbank.co.in & [protected]@centralbank.co.in mumbai, it is very surprised to note that i have not received any reply from both complaint center. Please solved my problem. Thanking you

Sir, i am aman kumar from patna. My bihar students credits card (B. Tech) not accepted by cbi bank on the basis of mark obtaining in 12th basis. Sir, i obtained 70% mark total. And 65% in pcm subject. He said that more % is required for approval of students credits card. Please help me what i do. Please solve my problem as soon as possible.
Bank:- central bank of india
Branch:- illahibagh

I have transferred rs. 9296 on 13th october 2017 to an andhra bank account. The transaction was failed and money was deducted from my account. Till now the money is not credited back to the account. Please do the necessary and return back the money as soon as possible as i am in need of money. My account no. Is given below for reference.
A/c no. [protected]
A/c holder : thomas d maniangattu

Maine 515 rupiye[protected] ko irctc se online ticket book kiya tha jo waiting list me tha ticket confirm nhi hone ke wajah se ticket[protected] cancel ho gya tha. Ticket cancel hone par irctc ne balance refund kr diya lekin central bank se abhi tk mere accoount me balance refund nhi kiya hai account no.-[protected] (Pls sir balance jldi refund kijiye mera b-tech ka form bharne ka last date kal hai)

On 13th of october 2017 at around 1 am i used my debit card to pay for my bus ticket. They swipe my card and their machine declined the transaction but after 5 minutes i got the message stating 1500 ₹ has been debited from my account. When i called customer care of central bank of india they said that the transaction was not failed. But i was sure that it was failed transaction as i saw it clearly on my own during payment. I was literally astonished when customer care said that it is successful transaction. Today, is the 4th day i have not got my failed transaction or debited money back. I hope after raising this complain here i will get some sort of positive response from the central bank of india.

Date 16 oct2017
My name is shirsath haripandit sopan application no is : 11110110 i have make payment for set examination this exam taken by savitribai phule university pune, complaint is that the payment staus is not ricived to exam department while my balance is deducted form my accout
My debit card no is [protected]
Please refund me my payment

Sir, when i was tried to make transaction for 3000 rupees from my saving account of central bank of india through atm of central bank of india chakan terminal there's no cash received. Only "your transaction has timed out" this massage comes on atm display screen this is exactly happened on one minute before 12am of date 12/10/2017. After one minute means exactly on 12:1 am i was tried again for same transaction of 3000 rupees second time for 3000 withdrawal successful. I was received 3000 only but 6000 rupees debited from my account.

Im raghvendra singh from noida, i have booked a flat in upavp lucknow. The payment deposited to central bank of india hazratganj lucknow branch through all india branches.
I have submitted the check date 30/09/2015 at noida naya gaon branch. I have filled a slip for referance for me but the clerk said we have vending machine drop it & get a copy. I submitted but the date & time was wrong i told them but they said dont worry i[censored] have any problem so contact.
Now the upavp framing penalty of late payment so i want check inward detail from that branch but they rejected.
Plz help or i need to file rti for this.

Mere debit card se online transaction karne ke liye otp nahi aata hai. Maine ee branch me kaha too unhone kaha ki form apply karo mene wo bhi kiya. Uss baat too aaj 1month ho gaya. Koi kaam nahi ho raha hai. Maine abhi jaake branch me puccha. Par kisi ko kaam nahi karna hai. Ishi liye compliant kar raha hu. Kaam ho to thik varna account close karva dunga. Aur call center me call karte hai to wo bhi nahi lagta hai. That's bank is india most # bank.

— forwarded message —
From: gajubhau dhansande
To: [protected]@centralbankco.in
Cc:
Bcc:
Date: wed, 4 oct 2017 19:38:31 +0530
Subject: complent for returning money
My cbi account no.[protected]
My mob. No.[protected]
Dr. Off transection 10 august 2017
Amounts rs.802.
Thus amount debited my account
But transection fails.
Gajanan rambhau dhansande
Complent no. Cbi#2126832
Dt.23 aughst 2017.
Thanks again