Chevrolet India Complaints & Reviews

sir i purchased a chevrolet beat on[protected] from geeyem motors kottayam. there was an assured gift of one gram gold coin on that day. but i didnt receive any gift.but when i saw the matter in advertisement i asked the dealer about it. but they didnt give a good feed back.please do the needful

Complaint against chevrolet car dealer showroom Gm Rajesh goel siggma motors pvt. Ltd, delhi road, Moradabad For fooling and replacing the new car engine into old engine and not giving the car invoice and car Rc. I had purchase new beat car to give as a marriage gift to my relatives from Chevrolet car dealer siggma motors pvt. Ltd, delhi road, moradabad they didn’t given me Rc and invoice of the car and said me that give me after some time. They sold me defective car with no papers after one month the car engine faces the problem and stops with no reason it takes too much time to start again. I showed car in service center so they said to me leave the car In workshop, when I go to sigma motors service centre they said to me that they have to change some engine parts and asked me to come later when again I go to service centre they said to me that they have replaces the overhead camshaft from the engine. Now again after the one month the car ignition not starting and make horrible sound like some parts hitting each other in the car engine and stops for no reason. When I checked my car in a private car repair shop the mechanic told me that it’s an old engine in the new car body, they have changed the whole new engine from my car and fit the another old engine in the car. When I go to chevrolet car dealer sigma motor, showroom owner Gm Rajesh goel said to me that they have sold me car with new engine we don’t know how your new car engine got change into old engine. When I said give me another same model new car with invoice and Rc of the car the owner of the showroom Gm Rajesh goel, the sales manager anand prakash misbehaved with me badly abused/beaten me with rods and threatened me to kill and said me that they are not going to replace my car and old engine and throw me out from their showroom with the help of their sales employees pankaj Sharma, kuldeep Sharma, accountant Rajeev gupta and guard. One year has been spend now they didn’t given me Rc/invoice of my car and not even replaces my old car engine. Now I want my 6, 81000 lakh rupees refund or a another new car with new engine. When I talked with their others customers they all said to me that siggma motor owner Gm Rajesh goel and sales manager anand prakash are fraud/defaulters and they have changed so many others customer car’s parts in their sigma motors workshop moradabad. When all the customers lefted their cars for the warranty period services and charged them so much money saying that they have replace the bad parts in the car. So you all peoples/customer don’t buy and get repair your Chevrolet cars from chevrolet car dealer sigma motors moradabad. siggma motor owner Rajesh goel and sales manager anand prakash are fraud and cheater and replacing the new car parts from the old defective car parts and then selling it to the customer. I could not give the car gift in marriage and the marriage broke because of that I really upset with the chevrolet car dealer siggma motors pvt ltd owner Rajesh goel and sales manager anand prakash for fooling and cheating with me after selling me new car with old defective engine and didn’t even given me RC/invoice of the car after spending one year. Please take serious action against chevrolet car dealer siggma motors pvt ltd, delhi road, moradabad owner Gm Rajesh goel, sales manager anand prakash and other sales/maintenance/accounts staff for fraud and fooling peoples and customer. Mohammad miyan

Sir i have purchased a New sail sedan before 4 month ago from aryaman motors panipat haryanabut there is a very irritating sound from dashboard from very first day i have complaint many times but no solution pleasae suggest a solution as i m cheated by this company. Dr. Satbir sharma panipat [protected] dr.[protected]@gmail.com

I bought Chevrolet beat-D on 28 Dec, 2012 from Pioneer Chevrolet- Omni wheels Pvt ltd. Ludhiana (Punjab). It was my first ever car. On 21/01/[protected] Kms) my car was taken away by company person for first gen. check up and in the evening when I received my car, it was with missing key chain (approx. rs.500/-). I asked but they felt sorry for that and I ignored.

I received the call from customer care call about the satisfaction- I rated them 6/10 with reasons, but they said, sir don't do this, pls give rating 9 or 10 and I gave 9 or 10 and again ignored. Same way it happened after first service after (on 11/5/2013, 6217 Kms) with wheel balancing and alignment (records can be checked). During this visit I asked anything I have to take care, they told me nothing special. Actually thy are bringing their rating by requesting the people for high rating. Also no proper guidance was provided in order to complete the number of car services.

Again I visited on 27th July (11116 Kms) nd asked them to guide me as it is my first car and having no experience, so if anything I am missing pls tell but they did only did general check up. Even the general check was very fast as they told me we are not having much time to complete full check up. If a person is going there in the morning while taking leave for specially this task then why complete check up was not done.

Recently car tyres damaged (started wearing and under warranty period) and I visited company on 1st October, 13 and asked them to find out the reason. they told me our wheel alignment machine is not working so pls do it outside. They also offer me lets see some "Jugad" for the same. I denied for this "Jugad". They took photographs of the tyres. On the service slip they wrote customer denied for the service also alignment machine is not ok. (Why should i go for a jugad?) On the evening customer care again called me and asked for rating, request was same, this time I denied and I hope there will be no rating of mine. (I gave 2/10). I made continuous calls for the solution but always got the response its in process. Never received any call from their side. ( call can be checked)

On 5th October I again visited for getting the solution, they told me case is in process, your service is due so do that we will get solution of tyres in the evening. After service I asked them for the same and they again said its under process. I made many calls for follow up and asked them for solution, but I never received a call from their side. Again customer care called me and requested for high rating. I still can not believe that they did only wheel alignment and did not wheel balancing even after my request to them. They told me sir"Koi baat nai" Aisa kush nai hai gaadi me. This is totally ridiculous.

I plan to buy Chevrolet beat diesel car, so I have requested the executive to bring car for test drive from KLN Motors Agencies Pvt Ltd located at kilpauk, Chennai. But the executive name called Dinesh & Karthik ( [protected] )talks harshly and use unwanted words to me. I like the Chevrolet car and my aim is to buy any of Chevrolet model car. But their words hurt me and make very disappointed with Chevrolet brands. Chevrolet dealers please don't appoint these kind of employees, it will affect the brand name.

It is submitted that I had Purchased a new Chevrolet car Spark on cash Through Manager Mr. Neeraj Padam Pvt. Ltd . Nangal Chowk Ropar Punjab on dated[protected]. It is Further Submitted that I had Deposited Rs.20000/-Extra for Preparing R.C. Book But Till Date I did not Receive R.C Book, Service Book, Seat Covers and a rebate of Rs.3000/- which is being given to a govt. Employee more over’s . I have been tried so many time connect him on Mobile no. [protected] But he did not give me a positive Response and always extended the date on this issue on the one protest or the others

Dear Sir, This is to request you that kindly clarify & provide all the detail about the amount that I’d paid during purchasing the car Chevrolet Beat (LS) passing no.GJ-21AH 2384. I’ve measured that there is a big variation in the bill amount of RTO Fees. According to provided receipt of the RTO the payable amount is Rs.26139/- only paid by you on 04th April 2013. But I’d paid the amount Rs.30261/- for the same on 20th March 2013. So here for the difference of Rs.4122/- I want a clear information. If this difference in amount is paid for other needful purpose then I’ve no objection but still I want detail of it with receipt which mentions the liability of the fees. I’ve already consult orally with customer care officer Miss.Jyoti also with General Sales Manager Mr.Ramchander Katar & other Seles Executives Mr. Yatin Gandhi regarding concern problems but they didn’t have tried to resolve it and also not given an appropriate answer regarding it. So I’ve decided to do procedure very seriously for this small matter and I generalized it for other customer if needed. So, I clearly and politely request you to rectify the problem which I’ve mentioned here and provide all the receipt regarding paid money for Chevrolet with detail within 15 days. If still you don’t give the clarification about the paid amount I will take the help of consumer care officer. So please do as soon as possible. Awaiting your early reply in this regard. Thanking You,

I had given 30000/- rs to dealer S H C L, located at BRAHAMPUR, ODISHA. for repairing of my TAVERA, NO : GJ 5 CS 7715. on 24th MARCH 2013. So far he has not returned money which he took for repairing work ( contac person MR. CHAUDHRY [protected]) and he didnt repair car, which I got it repaired from surat, Gujarat. My name is BISHNU MAHARANA [protected]

tyre of my car bursted after 5 days of purchase.

i was escaped from serious accident. it was due to cheap and defected tyres GM motors has provided me.

Dealer asked me to repair the tyre on my own expenses.

but workshop of the dealer said if it was not repaired then it cud be replace,

really harrased by GM motors. visited many a times but no solution after 20 days of the happening.

Myself, Anshul Singh S/O Sh.Kuldeep Singh . purchased Chevrolet beat diesel car on 17 oct 2012 from Bhagat ram motors/ motoways Una Himachal Pradesh. my permanent residence is new delhi. so i decided to get my car serviced from delhi only. now on my second service viz. on 15000 km of drive and completion of 1 year, i was going for my second service. as it is under warranty and this is a free second service, they(metro motors, VASANT KUNJ, near FOETIS HOSPITAL) told me that i have to pay only for the engine oil. but now they are charging 5000 rs. and saying it includes wheel balancing and other stuff. when i contacted the original centre from which i purchased my car in this regard they told me the total expense of 2310 rs. please take action in concern direction. as soon as possible. As i'm already facing technical probems from my car and which are not yet been resolved by the company. even registering same problem to the advicer twice (mr.anil) in conclusion, i dont want to get in deep more now. please fix this.

No.:- AHNC/MT-001/13-14 Dated: - 24.09.13

To,
Honda 2 Wheeler India

E-mail :[protected]@honda2wheelersindia.com


Sub :- Servicing of Motor Bike
Ref.:- Vehicle No.: WB 74J5669
Job Card No.:- 33845

Dear Sir,
Vehicle no. under reference headed over to “ KAYSONS AUTOMOTIVE (P) LTD “ for servicing.
Above job accepted by the establishment and issued job card no: as stated above.
On completion of job the establishment handed over cash memo in support of my payment which seems to be fictitious.
We Anandaloke Group of companies maintaining 33 nos of Honda two wheelers for our marketing and business development purpose and frequently visit your authorized dealer for repairing and maintaining.
My doubt raised due to the reason Labour charge chart issued by the “Honda” displayed in Kaysons office and I personally attracted their attention and raised objection of such increased value. In reply they made me understand that the displayed chart is OLD one.
Now I am sending the bill (Photocopy) for your scrutiny and to ascertain whether KEYSON have charged the value items wise as per company policy or at their whims.
Your sincere action on my letter is awaited.
Thanking You.
Mr. Tolstoy Saha
M.T.O

Enclosure :- Photocopy of Invoice , dated 21.09.13 – 1 copy 2 pages.
Copy To :- Managing Director :- for, info. Please.

THIS IS IN REFERENCE TO BEAT DIESEL LT VARIANT, PURCHASED IN FEB 2011. THE COMPANY PROMISES 25.4 KMPL, AS PER ARAI STANDARD, CONSIDERING CITY CONDITIONS OF KOLKATA, IT SHOULD BE GIVING AT LEAST 16-18 KMPL, YET MY CAR, REGISTRATION NO: WB 06J 2577, IS NOT GIVING EVEN 11 KMPL. THE AVERAGE MILEAGE WE GET IS 10.5 KMPL. OTHER KNOWN PERSONS HAVE BEAT AND ARE GETTING THE DESIRED MILEAGE. VARIOUS SERVICES HAVE BEEN DONE, YET THE RESULT IS THE SAME. IS THERE ANY POSSIBILITY OF DEFECT? BECAUSE IN NO WAY I AM SATISFIED WITH THE CAR AND THE PROMISES MADE BY THE REPUTD COMPANY. KESHAV JAIN [protected] [protected]@gmail.com

Hello, I own a petrol variant of Chevrolet Sail U-VA car since May 2013. The company promises 18.2 km/l for the petrol engine. I prefer to buy this car for mainly for the claimed mileage. However,I am much disappointed to see that mileage is hardly 10-11 km/l. I feel that this is a huge letdown as Chevrolet is a trusted brand name. Can I take my car to the dealer so that they can do something?

My experience buying a Chevrolet has been pathetic because of the the dealer i bought my Beat from, Astavinayak Auto (Andheri west) .. The sales guy Ritesh has given me a tough time getting my rightful things. They made me chase for the Auto cop (which is a standard accessory for 2 months post which i complained at the coll-center ( complaint no 871438) and then finally my issue got solved but i had also requested the sales guy to put service stamps on my booklet which he apparently forgot. We are in September now and after chasing the same guy for 3 days (he has the audacity to just ignore or cut customer calls) i finally launched another complaint at the call center (complaint no 1256734) and the same guy then promised to stamp my booklet the very next day.. I have been chasing him again for 2 days now but he keeps giving reasons.. my car is long due for its first service and i cant do it without the stamps.. The question that comes to my mind why is the company not taking any action against such reckless sales people.. I feel the next step is consumer court as the company dose not take the costumer complaints seriously enough.

I have been staying in coimbatore for the last 1.5 years. In this meanwhile, the only chevrolet service dealer nearbu my home is the Presanna Chevrolet, so i'm compelled to give the car there for service. Every time i give my car for service, the service centre comes out with one or the other complaint, whic are unbelievable. I'm a very decent driver, my car gives me a mileage of perfect 24-26 in highway and 19 to 20 in the city. This Presanna Chevrolet dealer is NO.1 cheat. They don't deliver the car in the expected time. Even after service, there are one or the other complains coming up. My car was perfect before giving them for service. Now its not the real car that i had.

Dear Sir I had purchased a car Chevrolet Sail LS diesel sedan in the month of march 2013 when it was launched and I am having following complaints:- 1. I booked the base model of the car and I was given 15 march as delivery date but did not got the delivery on the said date, then after repeated visit's and calls i was given 20 march as delivery date but again did not got the delivery, then I was forced to buy upper model of the car and end up paying 35000 extra that too after heated argument's as i had sold my old car according to the delivery date given to me and i was suffering without car. 2. Then got delivery on 28 march that too without proper documentation and got documents after 2 weeks which resulted me paying another 25000 extra as there was registration fee hike and this was already known as it was in news with effect from 1 April 2013. 3. The car delivered had many manufacturing defects for which I have visited workshop 11 times in last 5 month's of buying the car and still going on and of no use as they are not able to eliminate the defects as defects are repeating after repairs. 4. Because the car/vehicle/product launched was faulty the company Chevrolet stopped production and bookings of the vehicle after few days of its launch and still not re-launched till date, that I want company to replace me the car with a defect free one and if they can't then refund my money and also refund me the money that I spent extra because of delayed documents on part of dealership and what company has to offer me on part of all the harassment that I suffered and still going through after spending such a huge amount. Regards Mohinder Pal Kaur / Sukhjinder Singh +91-[protected]

I bought enjoy from autovikas,u where with their good salesmanship sold the superiors front mudguard saying all the accessories are from authrosize vendors of GM motors. Within one week I confronted problem and send the vehicle back to them the front murguard brackets where the screws are tightened to chases are touching speed breakers, the tod the problem is rectified but problem persist. During first service I highlighted the problem with triumph motors Jhangirpuri where they charged me rs 400 to rectify and assured me the problem will not be there. Day before yesterday on my way to greater noida my ac stop working and gradually stopped, we tow the vehicle to Noida " shiva motors" the told me the chassis was damage and house pipe was leaked because of murguard bending . This damage was because of touching of bracket of murguard touching at speed beakers. I donot believe gm motors will authorise/ recommend the accessories through there dealer network which are well designed for their cars/ products. " shiva motor" manager Mr. Sanjeev was kind enough to support and helped me tore,ove the murguard but sice the do nt hv house pipe of enjoy the fixed house pipe of" beat". But tok metro get rectified under accidental claim. Vehicle never met accident but of Murguard I hv to bear unneccary expenses and bad taste about gm motors. I strongly want u to investigate whether design of accessory recomended to us was approved by gm. If no, than dealer should bear the cost of repart and parts replaced. If approved br gm they should see into design issue and. Bear the expense of parts and repair to generate confidence in your product and promises made by you.

I got my car repaired at Metro Motors, Vasant Kunj on 1 Sep 2013, as there was a AC failure in the car. They changed AC Evaportor kit and some other items under warranty, with a total bill of around Rs 16500. However the AC problem is still there along with a strong AC gas smell in the car when the AC is turned on. And they also stole a BRASS Clock which was present on the dashboard. It appears that they just recharged the AC gas and not actually changed the parts as mentioned in the bill.And now they are just trying to evade my calls and messages.

Hello Sir, My name is Padmanabhan and I am the owner of an Chevrolet Cruze(KL-7-BR-1892). I had bought this from the Chevrolet Cochin dealership and the miles on the car is approximately 10,000Km. A couple of days back there was a mechanical problem and I was not able to shift gears on the car. I had to call a pickup and transport the car to your service station near maradu in cochin. Upon inspection I was informed that the car's clutch has worn out and needs to be replaced and would cost me around Rs 25,000. This is not only absurd but it picks on my intelligence too when the person tells me that the possible reason could be that the car may have be driven at half clutch. I have several other cars from Honda, Ford etc and none of them have given me this problem till date and all are around 90,000 -1,20,000 Km's. How can a clutch wear out at 10,000 Km's? What credibility does your company have if the customer has to replace the clutch every 10,000km by paying Rs 25,000? This is my first foray into buying an american car and I am totally disappointed. I had problems while purchasing the car too and had to follow up, send emails to get delivery of the car 1 month after the committed date - so you can imagine my frustration. I would like to register a formal complaint with Chevrolet and will definitely post and pursue this problem in all chevrolet public forums if the company does not address and resolve this problem. Please do update me on this ASAP. A very irate customer, Padmanabhan V Mobile - +91 [protected]

We have purchased a chevrolet tavera in the year 2012 and assured an average mileage of 15 KM per ltr. We actually received the average mileage of 10 KM per ltr only. When we complained the same to the dealer, we have been advised that the mileage will improve after a couple of servicing. Now the company has decided to rectify the defect by changing some kit.