Chevrolet India Complaints & Reviews

I am using a car registered at UP 14 BS 4536 MODEL : Cruz LTZ Automatic for last few years. I am a loyal customer of Chevrolet for last 10 years as i had owned various cars of Chevrolet like Optra, Beat, and Cruz Manual in [past.I have never face any problem in driving those cars. Their ride were very pleasant and smooth which helps to build a trust on your company. But for last 1 year i am facing huge problems in the Cruz Automatic i have owned.
Problems started when the Transmission start having trouble in April 2016. On 21 April 2016, I have sent my car for transmission problem to Shiva Motors Noida. They diagnose that they have to change the transmission . My car has run 64494 KMs till that time and was in warranty period. They have delivered the car on 16 August 2016 after 3 Months and 26 days with a bill of 47, 000/- paid by me as it was in warranty period rest was taken care by the company.

The car ran fine for 6 months but again car got a heating problem in February 2017. For which i have sent it to Shiva Motors and they changed the oil cooler and sent me the bill of 6481 and delivered me the car after 15 days. At that time my car has been driven to 70126 KMs.

Again in May 2017, Car start having Heating trouble and Shiva Motors again diagnose faulty Radiator. They have changed the Radiator and again raised the bill of Rs 7545/- and delivered my car after 10 days. At that time I have also complain to them that in Coolant Department, Oil is coming from somewhere which seems to be a problem. But they said that you drive the Car for few KMs and problem will automatically be resolved but problem persists.

Now, On 7 June 2017, My Car's Transmission stopped working . Car neither move forward nor backwards. In short it totally wrecked. Now i have sent to the Shiva Motors to be repaired. Within 1 year of Transmission change, it got faulty again which is a huge problem as the transmission didn't work for even 1 year.

respected sir,
i got a sms on 14/8/2012 at 06:32pm is like this "" your mobile no won you 3 crores 35 lakh in the chevrolet promo, for claim send ur name .address, mobile no, state and occupation to email: [protected]@live.com. "" so respected sir i would like to request you plz help me to know this sms true or false..if this is true then plz tell me how to get this prize money.? and if it is wrong or fake plz take an action.. plz plz..

thank u sir

Murali Krishna P.
Cell [protected]
Tadepalligudem, W.G.Dist.,

have below points to mention, please confirm on same !

1.) In your given job card no signatures of my wife has been obtained on bill and remarks given by you, where as signatures have been done on gatepass which is mearly a formality that cnforms we are taking our car out of your premises, nowhere it says that in what conditions are we taking it back. (So an unsigned documents hold no value)

2.) Comments written by Aryan Moters are in technical terms and can not be understood by a normal person who is non tech.

3.) No where on job card its written that car still has internal damages and if we take out in this condition it could lead to breakdown of car and all gurantee & Warrenties of chvrolet will stand void.

4.) Its only reflecting that car is in missing condition and missing can not be understood as so serious issue.

5.) If some one faces some issue on highway and your authorised workshop repaires the car and say that it requires some work and you may get the same done once you reach your place till that car is OK and you may face some missing issue, what a normal person is supposed to do ?


Now I request you to kindly confirm the same...

Dear gmi.[protected]@gm.com you have been marked CC in all mails and if you think you are unable to help and understand the issue kindly provide me details of your senior authorities I am asking this details 3rd time...

i am totally satisfied that according to chevrolet PROMISES ARE MENT TO BE BROKEN...even i have got a pathetic and negligent service from chevrolet...even i would request to kindly provide me details of senior authorities who can understand and solve our issue...

SUPER SALES AUTOMOBILES P LTD. BHUBANESWAR
I Pawan kumar Agarwalla had a Chevrolet Spark LT model and as i had gone to showroom on 28 May, 2012 for servicing. But at that time i show that there is an exchange offer on getting an assured gift for purchasing Chevrolet beat diesel and it was the last day of booking the car and the gift will be deliver to my home within 45 days of booking and i have to pay Rs.25000 to book the car.

I went near the service executive and he took me near the Sales executive and as i told him that i want to exchange my old car and want to buy a new Beat Diesel. The sales executive explained me all the details and gave a valuation for my old car and i deposited the rest amount and while the time of purchasing the car he committed me to give the registration and other accessiors within 7-15 days and also the assured gift from the company and i deposited the amount for the new car at 3 pm but i got the delivery at 8 pm which was committed to give till 6 pm.

While exchanging of car the executive has asked the transfer copy from me and he had taken all the documents of the old car from me and after taking all the documents me took the old car and gave the key and temporary registration and bill and after completing all the formalities i took the car from the dealer.

After 15 days i called up to the executive for the papers and accessiors and insurance then he told that its on process and i will get it in 2-3 days and as i called after 3 days he told that he is out of station and talk to someone else and at last after hearing all the false talkies from the executive i reached showroom on 27th June, 2012 forcefully because it was my last day for temporary registration and on that the executive was out of station and no one helped me out.I reached showroom at morning 10am and i got the commitment from the other executive that i will get all the papers till 4 pm and at last after all disputes i got my papers at 8.30 pm and i cannot return home at that day because it was 250 km away from Bhubaneswar.

At the month of july i called the executive that for the transfer certificate of the old car i required the original papers and he told that he has sent it but he has sent the xerox and after few days he called me again and said that he is not having the original documents and he has returned it to me but as i explained that it is with you then again he called me and said that he has the smart card and insurance paper but not the particulars and again after few days he told he had courier the documents and till date he had only courier its xerox and when i asked him for the original then he started shouting at me and misbehaving me.

Whenever i use to call him for the accessories committed me to send or give me he says yes i will send it to you and also the assured gift which has to come by the end of June, 2012 but neither i got the accessories till date and nor the gifts from the company.And when i reached the showroom today i.e 23rd Aug, 2012 for servicing then i asked for the originals or the status of the car which i have sold, then he misbehaved me and used slang against me and told that "you have purchased car of Chevrolet and not the employees of the company so better you shut your mouth and move9 away" and not even gave the accessories or the status of the assured gift.

So i am really disappointed by the management of CHEVROLET and its dealer SUPER SALES AUTOMOBILES P LTD.
I just want that the pending works which are remaining regarding my CHEVROLET BEAT i.e accessories and the assured gift to be competed as soon as possible and the dealers and his executive who misbehaved with me and used slang and abusive words against me have to ask for sorry.

And its an advise for the CHEVROLET management that kindly teach the employees how to behave with the customers or i am sorry to say but i would advise everyone never to buy any car of CHEVROLET.


PAWAN KUMAR AGARWALLA
[protected]
OR-02-BY-5888

I M.kishore Sagar using Chevrolet Spark car which is purchased on 16.3.2011 which is belongs to my sister D. Yamini Devi and car no is AP P1 BP 0880. On 20.8.2012 when I am driving the above car which was in 2nd gear and I tried to change to 3rd gear the gear lever totally free i.e. I can’t change the gear and I stopped the car and called to Customer Care the they diverted the call in to technical section and those people advise me to bring to the nearest Chevrolet Servicing Centre by loading in a truck. I agree their advice and on 22.8.2012, i loaded the car in a truck and took to the nearest Chevrolet Servicing Centre which is 238 km distance from the spot where the car was stopped. The name of Chevrolet Servicing Centre is Orange Auto, Visakhapataman, where I purchased the car. I had done all my servicing’s from time to time upto 19, 867 km at Orange Auto, Chevrolet Servicing Centre, Industrial Estate, Visakhapataman. On 22.8.12 I contacted the Orange Auto, Chevrolet Servicing Centre, Industrial Estate, Visakhapataman, manager and I requested him, that I may be late, hence please wait for me because I am coming from a distance of 238 km. Accordingly I reached above servicing centre at 7.45 pm, but there was nobody to receive and no response. And then I booked a crane and unloaded my car, myself without support of Servicing Centre people. On the next day the Servicing Centre’s Servicing Manager told me that there was little bit problem in Gear box which may be the estimated charges of spare part and servicing cost may be Rs 10, 000 /-. Then I contacted with my Insurance Company which is Reliance Auto Insurance. The insurance company manager told me that the Gear Box is in warranty so I need not pay anything for that spares and servicing. Then I again contacted to Orange Auto, Chevrolet Servicing Centre’s Servicing Manager and told him what the insurance company manager told me, then he replied me that he also send the photos of the gear box to the head office for warranty enquiry, and he is waiting for your orders. Today i.e. 25.8.2012 but there is no response from the Servicing Centre’s Servicing Manager, so please send your esteemed favourable orders to the concerned with a copy to the under singed with immediate effect, as I am help less and without car. Further I request please take up the issue on special care. For any further details about my car pl. contact Orange Auto, Chevrolet Servicing Centre, Industrial Estate, Visakhapataman. My car number is AP P1 BP 0880. Please send me the replay by phone or mail for which I have given the below address.
Waiting for your early replay.
M. KISHORE SAGAR.
Contact me on +91 [protected] or [protected]@yahoo.com

Hey hi, I got beat diesel and before the end of one year, the engine has seazed. This was shocking. The reason given to me is hydro-locking which happens when water goes into the engine. I have no idea how water can go in the new engine. Has anyone faced this problem, please let me know. This is can be taken up jointly at at bigger level with GM if we can get together. Else, it will become an individual struggle and cost of replacing an engine is as much as 1.5 Lakhs.

Sir/Madam,
This is to communicate that i have purchase car manufactured by your esteemed company having the following details.
Model- Chevrolet Beat, TC DI LT, Chechis No.-MA6BFBKBNBBTO77056, e.nO.- IOABSZ[protected], MFGCD:GENMIL COLOUR SWT SILVER, Reg. Dt.- 13/01/2012 Mfg.Date.-10/2011, It is networthy to state that due to the reputation of the company I have purchased this car just after the launching with great hopes.But very soon my all hopes have been shattered due to the technical problems aroused I would like to mention that taking utmost care doing servicings as per the schedule provided by company at star motors, Amravati. Though the car was in warranty period I had to spent nearly 40, 000/- only time to time to repaire and solve technical problems. Rs. 38.000/- one time expenses were made on the problem of turbo, pan and other part damage. secondly there was a serious battery down problems many times. As a result on many important juncture my programmes were affected. I had to put the car nearly 10 days to the garage.
Last time in the second week of June 2013 again the severe technical problem aroused and since then till the car is pendind at star motors, Nagpur. It is pertinent to the note that this serious technical problems occured just after two days of servicing. I wondered and every one may surprise what type of servicing it would have been. On the inspection by your expert technicians only 100 ml oil was remaining in the engine.I will like to put the question why the concern authority at servicing centre have not noticed this. Because of such casual and irresponsible treatement by the servicing centre serious problem of turbo emerged for the second time. In my opinion the concerns are mainly responsible for this plight.
This is to bring to your kind notice that the technicians at star motors, Amravati are untrained and rustics. Due to their casual approach and technical ignorance I have to face problems and compailed to becomes carless.
I will like to mention for your kind information that the owner of the car is a professor doing up and down daily from Washim to Chandur Bazar covering 175 km. He is also a renouned poet in vidarbha have a wide spread contact with educated and well to do people. And when he has compailed to describe about the problems of car.
It is also pertinent to mention here that for the last one month the car is pending with star motor garage which has badly affected the daily schedule of the owner. Whenever the owner try to contact the concerns he does not get response.
Taking into consideration the above facts I have cultivated the firm belief that the might have a damaged piece so yuo are earnestly requested to provide me a fresh model without any technical defects. I will like to make you cousious that if my complaint is not heeded to that extent to which my aurguments are reasonable I will be compailed to move to the consumer court for justice and approach to the media to bring reality to the society which can badly affect the reputation of your esteemed company.
With warm regards...
Dr.Ajay K. Khadse
[protected]
C/O-Dr.Lata Jawale, Rawale Nagar,
Kata Road, Washim
Disst- Washim(MS) 444505