Chevrolet India Complaints & Reviews

my chevrolet tavera KL 22 C 9931 started having the problem of coolant leakage after running 50000km, i have taken it to my dealer deedi motors several times they ask me to pay the fees for the repair i does so still the problem exists.. this has repeated several times.. each tym the dealer makes me pay still no result

Sir,
I received an email in my email id([protected]@gmail.com) on 24.11.2012 from the RBI,Electronic Transfer Dept, 6,Sansad Marg, Janpath, New Delhi, H.O.110001 under email id ([protected]@reservebn.de.vu) extract of which is as follows.

THE RESERVE BANK OF INDIA
ELECTRONIC TRANSFER DEPT.,
6, SANSAD MARG,
JANPATH, NEW DELHI,
H.O. 110001,
NEW DELHI.
*********************************
Attention!!.
We the Reserve Bank of India is contacting you in regards to the {DD }of One Crore Forty Five Lakh INR with your name and document was deposited with us by Mr. Eric Johnson from Chevrolet Car Promotion Award London.
We have been instructed to transfer this amount to your local bank account immediately you are hereby to provide us with the necessary details for transfer to commence.
Please click on this link { http://www.reservebn.de.vu/india/}and click on register fill up the form and send to submit.
you are also to send to us scan copy of two passport photograph & a pan cad or driver licenses is also required for confirmation,verification and documentation,make sure you send immediately.
We await your urgent response in this regard.
(Branch Manager/Director of Foreign Operations)E. T. Dept.
Customers satisfaction is our guarantee.


Click here to Reply or Forward

i received a massage on this no.[protected] of mine has won 2.35 crore rupees in India/London Chevrolet car awards..Is it fake or true????

Dear Sirs,

I am sorry to inform you that i am totally dissatisfied with your sales representative Mr. Zubin Mehta (M) :- +91 [protected], working at CARGO CHEVROLET, Gandhidham, District Kutch, State :- Gujarat

I was interested in buying Chevrolet Cruze New 2012 Model, I visited your local showroom on Friday the 8th November 2012, but to my surprise the demo car was not at your showroom, it had gone to another city for test drive, i checked the old model, but as i am buying a car which costs me 15 lacs i will definitely buy a newer model. I wanted the test drive for the new model. they promised me that they will give me a test drive on the next day, but somehow they didn't called me up on the next day, rather they called me up on Sunday The 10th November 2012, I asked them to give me test drive on Monday as i was out of town for personnel reasons.

I contacted your stores person at Cargo Chevrolet on Monday the 12th November 2012, as he is the person whom i know Mr. Biru (M) :- +91 [protected], he was also surprised to know that I haven't got the test drive of the NEW Chevrolet Cruze. He then contacted the sales representative, and then they promised they will give me test drive by evening, which again to my surprise they didn't even cared to call back.

The next time i met your stores person Mr. Biru was when he came to my Shop was on Friday the 16th November 2012, i asked him that is Cruze so much in demand that a person is not getting test drive of the car. so he called Mr. Zubin Mehta ( the busiest Sales Representative in whole of India) and asked him that you take Cruze for test drive everyday, then why haven't they given test drive to me, and where do they take the car for test drive, do they take it out of city everyday, that a person in the city is not able to get a test drive. By this time i had lost all hopes of getting the test drive of the NEW Chevrolet Cruze.

Somehow on this Monday i went to CARGO FORD, which is almost in the same building as of CARGO Chevrolet in Gandhidham Kutch Gujarat. I again tried my luck by calling the stores person i know Mr. Biru , but he was in Delhi, he told that he is leaving on the same day, and will come the next day and give a test drive of the car, but somehow again my dream of test driving the New Chevrolet Cruze, has ran out of luck, and till today the 21st of November 2012, i have not got the test drive of the NEW CHEVROLET CRUZE.

Now i have thought of not buying your car, as the company who doesn't even have time to give a test drive, how will it be able to give me service on time.


I guess you have got many bookings, that's why your sales representative and your staff is not interested in giving test drive, to somebody who aspires to drive a Chevrolet.

I had a very good perception about Brand "CHEVROLET" which has been tarnished by my recent experience with Chevrolet and now I may not think of Chevrolet as an option to go for.

I wish your whole team of Employees, all the very best of luck, and success in selling the NEW CHEVROLET CRUZE.

Thank you very much for giving me a true experience before I could buy your car.

Regards,

Rajeev A. Chawla
(M) :-+91 [protected]

I MAYUR Ashok Salunke, I have purchased A new Chevrolet Cruze2012 on the 22nd 10 2012 during the occation of
Dashera. I was travelling to goa on the 15th of this month . We had met with an major accident in a village called Ajzra near
Kolhapur.. and got crashed on a tree. We all were wearing the seat belts at tht time. We were 5 People in the car . I
mayur salunke was driving, My three brother n my sister.

When we got hit on the tree. The Safety collision system did not get activated. The AirBags opened late. The person
who was sitting besided me, Shekhar Salunke ( My Brother) he got badly injured as the air bad did not open on time.
The windshild also broked. The pieces of glass had hit Shekhar on his head and he has got 15 stiches on his Eyelashes,
Forehead & ear. When the accident happened immidietly there were heavy flame coming from the Aircondition flaps.
My right hand got heavily burnt as the flame came from right side AC flap. Sameer Salunke , My brother who was sitting
on the rear seat in the middle , His face got burnt as the flames came from the central flap and it went till the rear side.
My Sister ,Ashwini Salunke, Her hairs got burned.

This is Completely a Design & a manufacturing problem in the CRUZE. I was going to buy a honda city car, But when i
saw the safety features given by your car (Cruze) . I thought to lets spend more as you are doing it for the safety of the family.
What is the point of me now buying a car of nearly 17 lakhs on road When i m being not getting wht i was assured for.
My car is being declared as a total loss . All of them in the car including me have been hit badly being in a so called safety car.
I have left the Car in the Unique Automobiles, Kolhapur. I am going to complain about this is Consumer forum.
Please think about it" ITS NOT SAFE AS CACOON"

The following are the details of my car.
CHERVOLET CRUZE LTZ Mt
VIN - NA6JFDKDCCHOO2148
ENGINE NO - 220D1163915K
OWNER NAME - ASHOK SALUNKE
CHASSIS NO - 002148
REG NO - MH 11 BW 9879

Your action is necessary on this. As this is totally a Manufacturing default. There is nothing called safety in the car.
The windshild glass as well broke completely and the pieces have hit badly to all of the co travellers.

Please do reply Immidiatly.

ASHOK SALUNKE

sir,
i have a compaint with the chevrolet beat {diesel}, i complained so much time with the company customer care center on his email , and customer care all center. i booked complaint with his customer care with the compalint no 2062 dated 25/10/12 and than i booked one more time with the complint no 2524 dated 29/10/12. and yet they didnt do any necesary steps of my complaint and my complaint with the car is not solved. and i am remind them about my complaint regularly.
so, i am requisting you to take necessary steps and try to make my car normal .

MY CAR NO.UP93AD 5892(CHEVROLET BEAT-LT) PURCHASED FROM M/S VENKATESWAR AUTOMOBILES,JHANSI ON MAY-10TH -2012,DEVELOPED OPERATIONAL PROBLEM IN AIR CONDITION ,WHICH TILL DATE WAS CHECKED ON 4 OCCASIONS AT THE SAME SHOWROOM AND NOT YET RECTIFIED.EVEN THE RESPONSE FROM THEM IS NOT GOOD.I AM SORRY TO SAY I AM GETTING IMPATIENT AND MAY RESORT TO LEGAL ACTION IF MY CAR IS NOT REPAIRED IMMEDIATELY.

We received and have noted your delivery address sent to us. This is to bring to your notice that you will be receiving your parcel in India,this office will be sending a diplomat from UK to India for your delivery,Our delivery Diplomat by name, Diplomat Dr Joe Johnson will be leaving from England and will arrive your country Tomorrow morning 31/10/2012 in INDIA.

Your parcel will be sent to India via a diplomatic cargo and on arrival of the diplomat,the diplomat will need to clear your parcel from the customs and proceed to R.B.I to transfer the amount into your bank account.Note:Your will be require to pay the RBI registration fee of your winning draft which is 15,300INR to the RBI before our Diplomat will be allowed to proceed to the RBI to transfer your winning Prize.


We also advise that you keep your winning information very confidential as our security policy demands to avoid double claims/impersonation and unwarranted abuse of this program by some individual swinning amount.


Your winning prize has been verified and approved for payment by this Department.Your Profile (Form) has also been received and filed along with other winning documents for Record Purpose. Delivery will be made to you by a high level diplomatic agent his Name is DR Joe Johnson and Your consignment code is (CH/147/LD) you are to keep your Consignment Code Number very confidential From General Public and Keep me fully informed as soon as you contact Him.


The Diplomatic Officer, DR Joe Johnson will be Arriving in India in the morning,you are to provide him a copy of your ID proof (ID CARD/PASSPORT/ VOTERS CARD OR COPY OF ANY VALID ID PROOF) to enable him identify you before he will deliver your winning prize to you,Below is his flight information:



Departure Date 30/10/2012
Time: 08:15:00 p.m (UK TIME)
Arrival Date 31/10/2012
Time: 9:00 a.m (INDIA TIME).

Here is a picture of your winning CAR. http://www. autoexpress.c o.uk/front_w ebsite/galle ry.php?id=218 818


Your winning parcel contains all of the following items:

1.) DEMAND DRAFT OF YOUR 700.000.00 GBP
2.) OFFICIAL WINNING CERTIFICATE
3) YOUR CHEVROLET CAPTIVA CAR KEY'S AND DOCUMENT,
4.) AFFIDAVIT OF CLAIMS ELIGIBILITY ).
5.) OTHER COVERING DOCUMENTS.
6.) 5.)FUND RELEASE ORDER FROM FINANCIAL SERVICE AUTHORITY(F.S.A)( UK)

Please be aware that your CHEVROLET CAPTIVA CAR have been shipped and will arrive Indian one week after you have confirm your fund in your bank account . The diplomat will be guiding you in respect of your winnings and you are to follow instruction of the diplomat as soon as he arrive India.and feel free to always get back to me regards to any clarification.

YOU ARE ADVISED TO KEEP THIS TRANSACTION CONFIDENTIAL TO AVOID DIVERSION OF FUNDS AND ALSO, YOU HAVE TO FOLLOW ALL INSTRUCTIONS GIVEN TO YOU BY OUR DIPLOMAT (DR Joe Johnson) WHEN HE ARRIVES YOUR COUNTRY TO ENABLE A SMOOTH TRANSACTION.

ONCE AGAIN CONGRATULATION .
Best Regards,
Prof Mark Fish

Dear Sir,
I am a owner of Chevrolet Aveo 1.4 CNG. I am having a Chevrolet cashless promise starting from purchasing the car. During the routine service at 25,000 Km, I feel some inconvenience with one of your dealer. Kindly suggest that what should I do.

During the routine service and the checking of alignment of the tyres, camber of tyres was almost out. Service manager said we have to change
one of the part named "Chimta". I said you may change, he replied that you have to pay for it. I said no, if it is to be changed it must come under running repair. But he was not agreed.

Kindly suggest that one of the part named "Chimta" does not come under the Chevrolet Cashless Promise.

Regard's
Praveen

i took chevrolet spark top model with LPG 1 yr back. i paid cash 4lac 15 thousand. while taking car they claim that it will give 18km/lt avg for petrol and 2-3km less for LPG. after taking it the avg for LPG was 10. when i complained, they said it will increase after 2500km running. but after that the avg did not improved. agin when i complained they did something but problem remains same. then they checked avg which was 11km/lt on highway. now they r saying that it will give this much avg only. the person who sold me the car was agreed that he claimed 15km avg but even after that no body was responded positively.avg for petrol is also 13.5km/lt. there also a very poor service. for a simple dash it will take 7-8 days to complete. most of the time there will not be water to clean the car.
i hv many friends who r having other company cars but with them this problem doesnt happen. i m big problem. i cant sold the car because there is no resell value for it and cant use becoz of poor avg & servicing. i m in big mess now. the first expirience with chevrolet was very bad. dont know what to do

Shri R.K.Sharan. (ASSISTANT GENERAL MANAGER )
APPROVAL TRANSFER FORM OF £500,000.00 POUNDS CURRENCY CONVERTING

BENEFICIARY’S NAME: KAPIL KUMAR VERMA.

BENEFICIARY SHOULD PAY CURRENCY CONVERTING CHARGES FROM POUNDS INTO INR10500 INR & COST OF TRANSFER (COT) FEE CUT MY CURRENCY CONVERTING POUNDS.

YOUR VOTER ID NO - CZF0652412
BANK NAME - PUNJAB NATIONAL BANK
YOUR FULL NAME - KAPIL KUMAR VERMA.
ACCOUNT NO - [protected]
BRANCH CODE NO - 403800
PAN CARD NUMBER - ADQPV7788M
YOUR LAND LINE NO- [protected] / [protected]

CHEVROLET MOTORS WORLDWIDE LTD.
CHEVROLET Programs & Events Department
CHEVROLET Motors
P.O. Box 850
MANCHESTER MR2 8GD


ATTENTION :KAPIL KUMAR VERMA.

We received and have noted your delivery address sent to us. This is to bring to your notice that you will be receiving your parcel in India,this office will be sending a diplomat from UK to India for your delivery,Our delivery Diplomat by name, Diplomat Robert Scott will be leaving from England and will arrive your country on Monday morning 8/10/2012 in NEW DELHI (INDIA)

Your parcel will be sent to India via a diplomatic cargo and on arrival of the diplomat,the diplomat will need to clear your parcel from the customs in NEW DELHI proceed to R.B.I to transfer the amount into your bank account.


We also advise that you keep your winning information very confidential as our security policy demands to avoid double claims/impersonation and unwarranted abuse of this program by some individual swinning amount.

Your winning prize has been verified and approved for payment by this Department. Your Profile (Form) has also been received and filed along with other winning documents for Record Purpose. Delivery will be made to you by a high level diplomatic agent his Name is MR. ROBERT SCOTT and Your consignment code is (CH/147/LD) you are to keep your Consignment

I have aveo 2009 model and its getting rust on whole body of the car when i complained they took almost 1 month to rply after that they said your car is under warranty and we will solve ur problem and it will take 4 to 5 days to repair it and they have taken 13 days and when i saw my car rust was still there and they have also damaged my car interior and now they are saying that your car is not under warranty and we cannot do anything. And the behaviour of whole staff was very rude. I am very dissappointed with chevrolet services and there staff behaviour because at the time of purchase they promised me warranty for 3 years.

Dear sir


My name is IMRAN ANSARI and my chevrolet beat(diesel) gives very poor mileage,after full tank 450 kilometers runs only total kilometers is 7500.my service centre is Regent auto(Faridabad).
con no-[protected]
[protected]
[protected]
[protected]
[protected]
please do the needful

CHEVROLET BEAT - PATHETIC CAR AND SERVICE

REVIEW OF CHEVROLET BEAT – PRODUCT AND SERVICE, EQUALLY MISERABLE

Hi,

I am buyer of a Chevrolet Beat 2011 November model where I now regret it all. I have had my worst of experiences and I am also providing all details of mine in this to prove that I am not agent of any competitor (as I once used to think when people post odd comments)

DURING SALES

At the point of sales, you see all efforts and smiles of the sales agent to get a car delivered which is usual. Initially I thought of purchasing the Beat LT which was at an on-road price of Rs.4, 75, 000

On the date of delivery, they come to say that the Beat LT optional pack which comes at an On-road price of Rs.5, 30,000 can be sold to me for Rs.5, 00,000!! On asking why they are selling me this vehicle at this price, all they said is that this car was already sent a purchase order at GM and the customer changed his mind.

Then I was infact delighted and agreed but requested that I have a complete check that the vehicle is not used when they say I can choose from 3 cars of the same colour!!! How come?



AFTER SALES ABOUT THE CAR

After driving an Indica Xeta, initially on test drives I found the car so light and manageable but on purchase I started seeing this car to be feather light that even another car that passes you will make you feel being shaken!

Ok being light, does it have the right torque and acceleration? Slows down easily in the 5th gear even at the far sight of a slightly elevated road! If we shift the gear to second after a bump, it literally cries to gain momentum

If you park the car with one of the wheels on a slope edge, you can see the back tyres in the air floating that you feel the car is a sea sow and we can see the car swinging! So funny a chassis…

The car talks about ABS and Alloy wheels, which costs you nearly Rs.50,000 more than the previous version and we think why ABS when the car itself has no control at high speeds. There is a limit to what an ABS can perform upon skidding…pathetically bad on controllability

The quality of fitments- The car is fitted with a music system that has its USB Port, a thing like never seen in the world where you cannot plug your pen drive in but instead need to find a connector chord, which is again not available anywhere, including the dealers

Speakers and Audio system - The front 2 inbuilt speakers got spoilt in the two weeks after purchase. The surprise is the audio system which they so claim in to be Nippon has no power to even have a high watt power speakers attached. Finally they say I should not park my car in the sun… I din’t know that bought an ice cream instead of a car!

Then where can we play high beats? Upon taking it to a Car accessory shop and on it being removed, they find that the speakers don’t even have a company name. Such poor quality ones and cannot be replaced by high quality ones as the player won’t withstand it!! Also people don’t choose one of such kinds and had to search for a one that matched its low power output. Now the speakers bought from outside works perfectly even after 9 months.

COMING TO THE MISERIES IN SERVCE

ISSUE 1-THE MUSIC SYSTEM AND SPEAKERS

In the first month, I happened to chase and chase the dealer - Chevrolet Deedi Motors in Trivandrumfor a right USB chord which I got after a week and then connected a Pen drive and to my surprise, the new pen drive showed up as Error – No File.

On getting that checked, I took my car to the workshop and instead of possible error findings, they removed the system and gave it for repairs, which took a week’s time. Then finally it came back when they said there is no problem with the system, instead argued with me that it was the problem with my pen drive.

Then I agreed on that date when one of the service people tried their pen drive and it worked by luck! Know how?? I came to know it late.

A car manufactured by GM fitted a system which can read only those songs uploaded from a Windows 2003 operating system and not XP or especially the 2007! How funny that after say 10 years, I will have to search for a 2003 version to upload my songs!!!!

Upon lots of argument I asked the agent to play it in their new version Chevrolet Beats with the standard pen drives and it worked perfectly!! Then I said, I wanted it replaced as the car is within the one year replacement warranty on faulty parts and accessories. For this, they have a 100 procedures and I have to end up shelling my time and money.

Till date I have neither got it replaced, repaired or should say nothing done. You call these service people for escalations, their managers are never at the seat and in case you get to a Manager, they have no authority to act… so funny!!



ISSUE 2-THE GREAT KEY LESS CENTRAL LOCKING

Got the car initially fitted with the GM genuine key less entry and I can’t avoid laughing saying the way it works. A keyless remote should work like this: - Open the doors using key less, get inside and close all doors. The auto lock should ideally fall when you start the engine or when you apply first breaks or when the vehicle reached 20 kmph

Know how it works on mine?? I get into the car and close all doors- put the key in and the vehicle auto locks, then on starting the engine it unlocks and then never locks again. Also even if we manually lock it and there be a situation that we need to unlock in between, it will never auto lock again

What should I say about the knowledge of the guys who fitted this?? Now I am running behind this with the garage and for this also they have 100 explanations.

ISSUE 3-WOW WHAT A WHEEL ALLIGNMENT AND BALANCING

My car has till date not jumped a ditch or pit to cause a deviation in wheel alignment so early but I should give credits to the strength of the mighty suspensions and wheel rods that my car started showing a clear lefting upon drive. Again told the service people to rectify it and finally got the car back with nothing done. All back to over bumpy feelings on irregular roads and car goes left side, always wanting us to apply pressure on the steering.

The other day, I took it to a nearby alignment and balancing center, now the car is back to its normal initial drive. Whom should I blame and where should a person who has not time to run behind go and complain?

ISSUE 4 – THEIR CHARGES, AWESOME

Upon a small loss of paint on the rear back on the bumpers, which I would say can be seen if you look carefully. The scratch may be the size of one finger that on the bumper only which required painting on just one plate. The dealers straightway said Rs.1700.

The same thing I went to a local garage where they took time in explaining the quality of paints which started from Rs.600 to Rs.900 including labour!! Look at the difference

I AM FED UP WITH THESE PEOPLE AND I AM JUST POSTING ON NET COZ…

You can easily ask me a question – why din’t I see all this at the time of purchase. I can only say that I din’t do my homework properly but I do not want the future buyers to suffer the plight I had been though. So please make a diligent choice else suffer the craps in the way I did. This is a genuine mail and I am open to all conversation with genuine planners to buy this vehicle. I have attached the pics and details below.


For the attention of Deedi Motors: If I am troubled upon any grounds of this review, this shall be reported to the concerned authorities

NAME: Sachin Lal Varghese
CONTACT: [protected] / [protected]
VEHICLE NO: KL 27 B 37

I have a complaint regarding poor mileage of my car. The current mileage is 12.25 kms/ltr as against 16-18 kms/ltr. As per my experience the fuel tank capacity is 45 ltrs. as against standard/written norms of 35 ltrs. The tank got completely filled with 40 ltrs. of petrol with 5 ltrs. already was in it. When i started after filling petrol the odometer reading was 40.0 kms and yesterday the fuel meter started blinking, which is the sign of reserved fuel, at 530 kms. So 40 ltrs. of fuel got consumed in 490 kms. giving only 12.25 kms/ltr of mileage.

My Car no. is DL 4C AD 4490 Registered on 12.8.2008, i am very upset with car mileage, it has mileage of just 8-10 km on city traffic and 10-12 on highways. Kindly advise what i should do? At the time of sale company promise mileage of 20 plus this is totally cheating with customers. I heard and seen many reviews on internet with same problem. if there is some fault on cars Company should resolve these problems and should learn lesson from other car companies.

Regs
Yogesh Tyagi
[protected]

SIR,

I HAVE PURCHASED SPARK LS REG. NO RJ14CG9524 IN JUNE 2009. MY CAR HAD SOME PROBLEM REGARDING GLOWING YELLOW INDICATOR AND PICKUP PROBLEM ON 27/08/2012 & I CART MY CAR TO YOUR VKI JAIPUR WORKSHOP.YOUR WORKSOP MACHANIC CHECK WITH ELECTRO METER & TOLD ME YOUR CAR IS OK & I GOT MY CAR FROM WORKSHOP BUT PROBLEM REMAIN SAME.
AGAIN I CART MY CAR TO YOUR WORKSHOP ON 28/08/2012.AFTER INSPECTING THE VEHICLE YOUR MACHANIC TOLD ME THAT CENSER IS OUT OF ORDER & ADVISE ME TO REPLACE IT. I ASKED HIM TO REPLACE THE PART & I HAVE CHARGED RS 4482/- I PAY THE BILL & TAKE DELIVERY.WHEN I WENT FROM WORKSHOP AT 5.30PM AFTER DRIVING 500 METRES THE PROBLEM REMAIN SAME.
AGAIN I CART MY VEHICLE TO YOUR WORKSHOP ON 29/08/2012 & YOUR WORKSHOP MACHANIC CHECK & TOLD ME TO LEFT THE VEHICLE FOR WHOLE DAY FOR OBSERVATION.HENCE I LEFT MY VEHICLE & REACHED YOUR SHOWROOM AT 5.30PM TO TAKE DELIVERY OF VEHICLE.MR KAPIL BHARDAWAJ YOUR WORKSHOP ATTENDANT ASK ME THAT PROBLEM HAS BEEN RESOLVED.WHEN I SIT ON DRIVING SEAT & START THE VEHICLE THE PROBLEM REMAIN SAME & I ALSO SHOWN THIS PROBLEM TO MR KAPIL BHARDAWAJ YOUR WORKSHOP ATTENDANT.AT THIS TIME I TOLD TO MR KAPIL THAT YOU HAVE UNNECESSARLY CHANGE THE PART & PART WAS OK BUT YOUR MACHANIC HAS MAKE ONLY EXPERIMENT.BECAUSE PROBLEM REMAIN SAME TILL 29/08/2012 AFTER CHANGING OF CENSER AS ADVISED ME.
AGAIN I CART MY VEHICLE TO YOUR WORKSHOP ON 30/08/2012 & I TALK WITH KAPIL AS WELL AS MR CHOUDHARY (GM) WHY THEY HAD CHANGE THE PART UNNECESSARY.AFTER CHANGING THE PART PROBLEM REMAIN SAME AS ON 27/08/2012. BOTH TOLD ME TO LEFT THE VEHICLE FOR OBSERVATION & I LEFT AS I HAD NO ANY ALTERNATE.
I WENT ON 01/09/2012 TO YOUR WORKSHOP FOR TAKING OF DELIVERY OF VEHICLE. WHEN I ASKED MR KAPIL THAT WHY CENSER OF MY VEHICLE CHANGE UNNECESSARY & PROBLEM REMAIN SAME.HE ASK ME TO TAKE TEST DRIVE & I OBSERVE THAT PROBLEM HAD BEEN RESOLVED ON 01/09/2012. NOW AS I THOUGHT REGARDING YOUR SERVICES THAT ---
1.NO NEED OF REPLACEMENT OF CENSER.
2.SOME ANOTHER PROBLEM RELATED TO ENGINE BUT YOUR WORKSHOP ENGINEER COULD NOT DIGONISE THE PROBLEM IN BEGINNING & CHANGE THE CENSER IN CASUAL MANNER.
3.THERE IS NO SKILLED STAFF TO SUPERVISE THE MACHANICS HENCE CUSTOMER HAS SUFFER.
4.SUCH TYPE OF INSTANCES HAS DIMINISHING THE IMAGE OF WORLD CLASS COMPANY LIKE CHEVROLET AS WELL AS LOST CUSTOMER LOYALTY ALSO.
5.REALLY I FEEL MY SELF AS I AM CHEATED BY CHEVROLET AWORLD CLASS COMPANY.
6.AS YOU AWARE DISSATISFIED CUSTOMER HAS EXCHANGE HIS VIEWS TO ALMOST 10 PERSONS REGARDING INCONVINANCE.
UNDER THE CIRCUMSTANCES YOU ARE REQUESTED TO PLEASE LOOK INTO THE MATTER AND ARRANGE TO ADVISE ME YOUR FINDINGS AFTER INVESTIGATION.HOPE AN EARLY ACTION IN THE MATTER SHALL BE TAKEN IN THE MATTER.
REGARDS,
DINESH KUMAR HEDA
[protected],[protected]

SUPER SALES AUTOMOBILES P LTD. BHUBANESWAR
I Pawan kumar Agarwalla had a Chevrolet Spark LT model and as i had gone to showroom on 28 May,2012 for servicing. But at that time i show that there is an exchange offer on getting an assured gift for purchasing Chevrolet beat diesel and it was the last day of booking the car and the gift will be deliver to my home within 45 days of booking and i have to pay Rs.25000 to book the car.

I went near the service executive and he took me near the Sales executive and as i told him that i want to exchange my old car and want to buy a new Beat Diesel. The sales executive explained me all the details and gave a valuation for my old car and i deposited the rest amount and while the time of purchasing the car he committed me to give the registration and other accessiors within 7-15 days and also the assured gift from the company and i deposited the amount for the new car at 3 pm but i got the delivery at 8 pm which was committed to give till 6 pm.

While exchanging of car the executive has asked the transfer copy from me and he had taken all the documents of the old car from me and after taking all the documents me took the old car and gave the key and temporary registration and bill and after completing all the formalities i took the car from the dealer.

After 15 days i called up to the executive for the papers and accessiors and insurance then he told that its on process and i will get it in 2-3 days and as i called after 3 days he told that he is out of station and talk to someone else and at last after hearing all the false talkies from the executive i reached showroom on 27th June,2012 forcefully because it was my last day for temporary registration and on that the executive was out of station and no one helped me out.I reached showroom at morning 10am and i got the commitment from the other executive that i will get all the papers till 4 pm and at last after all disputes i got my papers at 8.30 pm and i cannot return home at that day because it was 250 km away from Bhubaneswar.

At the month of july i called the executive that for the transfer certificate of the old car i required the original papers and he told that he has sent it but he has sent the xerox and after few days he called me again and said that he is not having the original documents and he has returned it to me but as i explained that it is with you then again he called me and said that he has the smart card and insurance paper but not the particulars and again after few days he told he had courier the documents and till date he had only courier its xerox and when i asked him for the original then he started shouting at me and misbehaving me.

Whenever i use to call him for the accessories committed me to send or give me he says yes i will send it to you and also the assured gift which has to come by the end of June,2012 but neither i got the accessories till date and nor the gifts from the company.And when i reached the showroom today i.e 23rd Aug,2012 for servicing then i asked for the originals or the status of the car which i have sold,then he misbehaved me and used slang against me and told that "you have purchased car of Chevrolet and not the employees of the company so better you shut your mouth and move9 away" and not even gave the accessories or the status of the assured gift.

So i am really disappointed by the management of CHEVROLET and its dealer SUPER SALES AUTOMOBILES P LTD.
I just want that the pending works which are remaining regarding my CHEVROLET BEAT i.e accessories and the assured gift to be competed as soon as possible and the dealers and his executive who misbehaved with me and used slang and abusive words against me have to ask for sorry.

And its an advise for the CHEVROLET management that kindly teach the employees how to behave with the customers or i am sorry to say but i would advise everyone never to buy any car of CHEVROLET.


PAWAN KUMAR AGARWALLA
[protected]
OR-02-BY-5888

I am anoop kumar , have recently buyed your chevrolet Beat on March 2012 having registration number HR 36R 9592 , I would like to lodge complain regarding Poor service of my car at Vardman Auto rewari.

Only two months i have enjoyed my car and after that i was oversheded by millions of issues ( my honeymoon period with my sweet car will get ended in between) .

i am fedup with the treatment i got after buying car. there is lot of difference in the behaviour of chevrolet representative before and after buying car. There are lot of promises regarding services and performance of Beat . but after buying i met TONS of problem and there is nobody to take care of that.

my car is just parked in my home garage for the last two months due to lack of service from your side. There is long list of problem in my car but VARDMAN AUTO have raised their hands off as they ar unableto resolve the same.

I am done with two free service and one paid service ( while chevrolet claims that there is no charges for first 3 years , but i have to pay only after 4 months) .

There is long list of issue which i have faced but here i am mentioning few major ones ,which i came across while servicing my car at VARDMAN AUTO.

1) Engine Oil Missing : every time i have visited service centre , Vardman Auto is not having Engine oil in their stock . they took one complete day to arrange engine oil , hence we have to give them two complete day for servicing , one day for them to arrange engine oil , second day to do servicing. HOLY CRAP !!!

if any spares are required ...... then for sure they need time in MONTHS....

2) Vardman Auto is also missing basic amenities like genset ,CAR WASHING , During my all three visits, they are not able to wash my car .Every time they are having problem like water motor not functioning well, no electricity , no gensets etc. i have to pay extra from my pocket everytime to get my car washed from outside.

3) Mechanic present in VARDMAN auto not technically fit. there competence level are very low. ( extremely poor), On all services Technicians have themselves created many other problems which are not present before.

Practical examples which i have faced :

(i) During first service , when i turn ignition on, my power steering stop working , there are other visuals lamps also shown in meter, after my complain their GM Mr Vinay Malhotra has called several other technicians to look upon , they took one more day to fix it up and admits their faults.

(ii) During second service : technician have again created problem with engine oil lamp, which was fixed at later stage

(iii) During third service ( PAID ONE) they have done with servicing and not able to diagnose poblem with Engine Oil chamber. when i switch on ignition , i saw engine oil lamp and after my complain the technicians have examined the car and found problem in Engine OIL Chamber.

Now secong long phase of problem started due to non availability of spare part at VARDMAN Auto .Rewari. TWO MONTHS have been passed since my car is taking rest at my home garage as you guys are not able to provide me spare part. i use to visit VARDMAN AUTO daily during first week to enquire about spare parts , and then on ODD days .Later on phone calls. i am in continous touch with them , but there is no update .

still they are on same stage.


TILL DATE THEY ARE NOT ABLE TO ARRANGE SPARE PARTS.

Now tell me : what should i do of your car ,should i throw in garbage or should i ask KABADI WALA to take it OFF.


Let me know , if you are having any answer of my mail , i would like to elcalate this issue to higher authorities , so please mail me back their contact number and email ID's.

or otherwise i have to knock consumer court and media ( as i am also working in dainik jagran).

Hope you take care of all my issues and get my problem fixed up soon.

Thanks & Regards

Anoop Yadav
Mob:-- [protected]