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Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
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Citibank reviews & complaints page 93

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L
Loan Applicant
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citi Financial - Incompetence and unprofessional

Do not approach citi financial of the citi group for any kind of loan. They are run by a bunch of incompetent imbeciles and have no sense of professionalism. Specially their kochi office in kerala, which is just very shady. They have two people in their office including their "manager" srikanth who pretends to be the most important and busiest person in the financial industry as is typical of a person who knows very little of what...
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P
Pooja Khanna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I requesed citibank to send me a proof of payment which was promptly sent however the name in whose favour the cheque was written is incorrect

This is in regards to the an ongoing issue (since NOv 03,2007).

It pains me to write to you about this but since the day I’ve applied for an India Bulls account and chose CITIBANK as my bank, I have faced nothing but inconvinience .

For opening an account with INdia Bulls, I had provided a citibank cheque .907738 for Rs. 50,900.

The amount was debited from my Citibank account ending...
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H
Hitesh manocha
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered add on card

On 8th Dec 07I requested for an addon card from Citi Bank in the name of my wife Shailaja Manocha.
The request was not entertained as they pleaded that an addon card is already issued in her name. I told them this card has not been used or misplaced. Kindly cancel the same and issue a new one. Nothing happened.
On 22nd Dec 07 when nothing happened, I again rang up to foolw up. They promised that card will be sent shortly. I...
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Z
Zahir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam Calls/ Fake Customer Data Creation

This is how Cititbank responds to a Customer complaint. They make you go round and round till you give up completely frutrated.

[protected][protected][protected][protected][protected]-
Date: Wed, 21 Nov 2007 05:03:32 +0530
From: Head Customer Care <head.[protected]@citi.com>
Subject: RE:'Citibank=[protected]' RE: Re: CitiAlert - Credit Card Payment...
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K
Kushala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised charges and customer harrasment

We have received a lawyer notice today for the payment for RS 487133.16 aganist the credit card dues which was closed in the year 2000.we maintain a copy of settlemet letter with us. There is absolutely no correspondence from the bank either by call or by statements it is a shock and an harresement to elderly people like us as it is not fair .Request you to kindly address this injustice on us.Please contact us on[protected]/[protected]...
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Q
Quintina Noronha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised debits from savings account

i am an account holder with citibank for almost 7yrs now. i had a suvidha account which means it was a salaried account. I was offered a ready credit facility over the phone where 5% of the principle amt along with theinterest would be deducted every month from my account. then i changed jobs and hence my salary account changed. The cooloections dept of CITIBANK the agent informed me that since no salary hasbeen credited to the account hence...
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R
R. Chandra Mohan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even after paying up the amount still getting statement to pay

Hi,
I had taken a loan amounting to Rs 40,000/- and Rs 15000/- 2 yrs back and i had allready sent out the cheq amounting to the same 2 yrs back and stating clearly that the cheq is against the loan number so and so. Insted of closing the loan they have put this amount to excess payment and have been deducting the emi from this amount. now i get a statment stating that i need to pay the 2000 rs which is the emi for the loan which...
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V
V N Jha
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassement for Payment without any details (NO Statements)

Dear Sir/Madam,
This has reference to my very old Credit Card No. [protected] and the further communication with you on the same, whereby after a long gap of almost 2.5 years I got a call that there is outstanding amount of approx Rs.40000 against the said card.
Let me narrate the entire issue related to the said card:-
1)I got the Citi Card when I was at Jamshedpur and everything was going fine and use to make...
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H
Harsh Nahata
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threat call for loans

I am receiving call from telephone number[protected] enquiring for someone called Pradeep Kumar from New Delhi Uttam Nagar. Desptie my repeated request that i dont know any such person , i am getting the calls and threat that some legal action shall be taken and i can be in trouble.

Please help i u can i this regard...
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P
PARVESH SEHGAL
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CREDITCARD

Respected Sir,

This is to inform you that I, Parvesh Sehgal ( D.O.B.-
3/10/1955, Address- G-33, Single Storey, Vijay Nagar,
Delhi-110009) had a credit card of your bank from June, 1995 to
August,1996,

The Card Number was [protected].

There was a due payment and legal action was taken from your
side and i had settled the payment in court.

br...
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M
MACWAN PRAVESH VICTOR
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

withdraw Payment of Rs 11000/- on returned check

Title : Citi Bank

Complaint Details : Citi bank has disonered my Payment of Rs 11000 without
any matter charged me Interest on my out standing amount and i paid one
more check of Rs 11000 they accepted the check then they also represented
the older check (which they have disonered ) to my hdfc bank and withdraw
Rs 11000 from my bank account and taken more payment then my out standing
amount....
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M
M.Bhasker Reddy
from Chennai, Tamil Nadu
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Refund of excess amount paid

Dear sir

I M.Bhasker Reddy have taken a loan of Rs44000/- as personal loan and preclosed the loan in october month after 21st date.So the loan amount was deducting from andfra bank through ECS every month.So after preclosure of loan in Octber the ECS was deducted in Nov month also.Please refund the amount of Rs 2100/- which was deducted excess from my account.

Thanking you
M.Bhasker Reddy
[protected]...
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J
Jasvinder Mann
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of Mediclaim policies without any instruction

Dear Sir / Madad

This is to inform you that i have 2 mediclaim policies in the name of my mother Mrs. Surjeet Kaur for health insurane and accidental insurance.Good Health Policy (Card No. CHE-NI-GH[protected]A)

I got the call from citifinancial that they cancelled the policies due to some technical mistake and now they want the complete data again and they will reissue the policy since december.
br...
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J
Jai raj sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra billing and unnessery harrasment

i had purchased the mediclaim policy for my family via the credit card of citibank and policy was of 7128/-ut they charged me of total amount 10584- giving me some accidental policy plus service tax on each members name which was a group policy
later on i cancelled the policy after this thing but these people are sending me regular notice for payment and i have so many times sent the request to them fia fax and mail and the policy...
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T
Tarak Soni
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged those charges which were committed not charged

I have a Citibank Credit Card 3 years ago. Still I have it. I have get promissed by bank representative that you can not charged any charges on your cards, this is Lift time free card. Even no late payment charges, interest should charged to you because you are employees of Iqara Telecoms (BG Group).I told that time to that representative that give me in writting that this charges are not charged, but he has not do it,even he told me that...
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N
Niraj Sharma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer treatment!

I want to talk to customer care
i dont get my bill plz send me soon as possible on my home address...
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P
Pankaj Gugale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Harassment and bad experience for using Citibank credit cards

Around four years back, I was holding a Citibank international silver credit card (Master Card). When the credit card was issued (03/03) the Citibank representative assured me that the card is absolutely free for lifetime and no annual fees will be charged for the same. For the first year I was using the credit card without any issues. Suddenly after one year I was charged a renewal fees of Rs 750/- for the primary card (which was on my name)...
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V
vimal jain
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CREDIT CARD MISUSE AND FRAUD @ BANK

Hi, I have been using Citibank credit card since the past 2 years, recently i had received ING VYSYA bank credit card, and bank has offered me Citibusiness instead of my JetCiti Gold card, both cards have a limit of Rs.1,50,000 & 75,000 each. i want to bring to your notice that on 6/10/2007 at 16.22 hrs I received a call from Citibank (ph number [protected]) a person named Satish claiming he is from Citibank said there is an offer on...
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S
S.Muthu kumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Dear sir/madam,

I am working as a System administrator in a private concern, chennai, tamil nadu,india. I have got personal loan Rs.30000 on[protected] from the citifinancial (Anna Nagar branch ), chennai, Tamil nadu, India. My monthly installment is Rs.1675. I paid three months installments. When i get this loan the following details they have given to me.

Details.

Prcessing fee : Rs. 1000.00+...
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K
kailash chandra sharma
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false statement recorded in my credit cards statements

it is to inform you that my citibank credit card no [protected] i have got ministatement for the period of 27/08/07 to 27/09/07 i have surprised some amount rs 7094/ was shown by citibank by health scheme , it was surprised me that i never applied health scheme or never aceept any documents for the citi bank .


kindlely help me and infrom me about fake amount on my statement.

...
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