Citibank Complaints & Reviews

Respected sir / madam,
I have a citibank indianoil credit card so i want to register it for use / check the status of my credit details.
Please provide my all type of help related to this or link to connect my citibank credit card online.

Regards,

Swaraj
[protected]

THIS IS IN REGARDS WITH THE CREDIT CARD THAT I HAVE WITH CITIBANK. THEY CANCELLED THE CARD WITHOUT MY AUTORISATION AND REPLACED THE CARD WITHOUT ASKING ME

I did not ask you for replacement card that you have sent, i already have the old card ending with 1001 which was active until you have sent the replacement one. I want to know what am i getting with going around with you guys since this one month and lose my time and resources trying to contact you regarding the issue. I want to get a waiver on the outstanding amount so that i can end the relationship with CITIBANK CREDIT CARDS!!!So I am going to pay off the MASTERCARD GOLD ACCOUNT with you people and stop using your CC services anymore. So i dont want to elongate this anymore trying to contact you through email and phone all the time. I work in night shifts and its really hard to manage with you and all my other work.Considering the fact that i had to manage with you people with the Standing instructions and all the other things it is really frustrating and causing so much of problems to me.
Do the needful

Thank You



India Service <[protected]@citicorp.com> wrote:

Dear Mr. Manjunath,

This is with reference to your email dated April 16, 2008.

Please permit us to clarify:

We like to clarify that your card ending 1001 was blocked temporally and a replacement card ending 1019 has been sent to your mailing address maintained in our records as you have destroyed the same at your end.

91/1 SUHAS TECH PARK
ELECTRONICS CITY PHASE 1
BANGALORE 560100

You will the same shortly.

The details of the consignment is as follows:

Courier Name : Bluedart

Airway Bill Number : [protected]

Your card ending 1019 is in "Active" status and open for transactions.

While issuing any Identification Number, we need to do procedural checks to ensure that we are providing the confidential number only to the authorized person. As a TPIN (Phone Banking Password) verification is not done in person and is only done telephonically, we do make an extra effort to ensure that we are interacting only with the authorized person to prevent any fraudulent activity.

Sir, we do understand your anxiety for the inconvenience caused to you in this regard. However, we are sure you will appreciate that this is being done for your own security.

Our records indicate that Standing Instruction has been maintained towards Minimum Amount Due in your card ending 1019.

Please be informed that if a Standing Instruction (SI) is maintained towards the payment of a credit card account, the Savings/Suvidha account will be automatically debited on the Payment Due Date irrespective of whether or
not the payment has already been made.Accordingly, the Standing Instruction has been executed on the Payment Due Date.

To date, the outstanding in your card ending 1019 is Rs. 15, 072.19.

We look forward to the privilege of serving you as our valued card member.

We assure you of our best attention at all times.

Sincerely,

Officer - Customer Care

"The information contained in this message is confidential and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information in this message is strictly prohibited. If you have received this message by error, please notify the sender immediately."


Secure Yourself !

Do not share confidential data regarding your accounts in mailers or web forms. Avoid logging into your online account from non- secure networks. Do not enter log-in details unless it is a secure website . A "lock sign", "verisign" or "https:" in the address fields are signs of a secure website .

The only information a merchant would require to process an order is, the name on the card, the credit card number, and the expiry date. Use your Internet PIN on secure sites only.

For more information, read: http://www.online.citibank.co.in/portal/newgen/creditwisely/new-to-credit-cards....⇄


And what steps are you going to take in regards to this? Because i am really frustrated about the service. You cancel the card without my consent and take the payment on time???And you dont let me do any transactions but take the money out of my Suvidha account right on time.
And what is the appropriate action that you are going to take for the error that is caused from your end? And i want to know how long will it take. Because as you know as per the T&C you are not supposed to cancel the card without the customers consent.Which you did eventually.
Thank You


India Service <[protected]@citicorp.com> wrote:
Dear Mr. Manjunath,

This is with reference to your email dated April 04, 2008.

We are concerned to note that card ending 1001 has been closed without your consent.

Despite the highest control standards, an occasional error occurs and we would like to sincerely apologize for the same. We can understand the confusion and anxiety it would have caused you. We assure you that we have taken sufficient steps to ensure that such instances do not recur.

We have reissued your card ending 1001 and a replacement card with a different number will be sent to your below mentioned mailing address.

91/1 SUHAS TECH PARK
ELECTRONICS CITY PHASE 1
BANGALORE 560100

Please use this replacement card for your future transactions.

We confirm that for all financial and accounting purposes, both the cards are treated the same.

We are concerned to note your feedback on your contact with our representative. We thank you for sharing your concern with us and wish to assure you that our representatives are trained to handle our customers with respect and empathy. We are sorry that your experience has been to the contrary and assure you that we will look into this matter and take appropriate action.

Your relationship is important to us and we look forward to your continued patronage.

If there is anything else that we could help you with at this juncture, please contact us via our Customer Access Points:

[protected]@citicorp.com or log into Citibank online or our executives at CitiPhone banking are always at your service.

We assure you of our best attention at all times.

Sincerely,

Officer - Customer Care
+



[protected]@citicorp.com
I had asked Citibank to give me the information on how to cancel the Gold card that I have with Citibank number 5546 **** **** 1001. Without my consent they had cancelled my card and it was not showing up in my online account anymore. And considering this fact then I would have not to pay the outstanding amount that I am supposed to pay. And just to remind you I am not liable to pay according to you. And I am not going to. I have all the records of contacting you and asking for the information. I had requested on how to cancel the card. I am going to take it in a legal way and have this issue taken care of.


My mobile number is [protected]
I had to go through Citibank for nearly 3weeks and still they are not in a position to answer my questions, instead giving me reasons and excuses

On 14th March 2008 i (Name AJITH KUMAR V, Card No [protected], MARUTI SUZUKI AUTO CARD)made a transaction in Indus Motors, Trivandrum for Rs 1350/-(TID:[protected] and that time i redeem 1000 points (TID:[protected]), but in the next month statement points are redeemed but the amount still same, today (21.04.08) morning (11 am)i made a call at Citi Bank Customer Care they told me that they will check out and call me back, but till now no response from any of the service officers. My mobile no is [protected], you can contact me on mobile or my mail id.
Kindly do the necessary actions as early as possible.

dear sir
i have to make credit card payment through check now a days i am in patna bihar please guide me where i will deposit check there is not
any citibank if you know please guide me and give address

maruthi suzuki auto card — late payment fee

Tottal amount due as per statement on March was 1039.61 last date of payment was 11.04.2008
i have made payment by cheque on 11.04.2008(Rs.1020.00)
In all the previous month i have remitted the amount on right time. never failed to remitte any amont wiyh in the last day payment mentioned in your satement.
but unfortunatly this time you have charged late payment fee to me.
kindly look in to the matter and take nessesary steps to reverse the late payment fee early as posible

by. gopan k.s card no [protected]

Dear Citi Bank/Maruti Suzuki,
This is to inform you that i have received a letter from citi bank. In this letter you said that my credit limit is not good that’s why you cant provide me the facilities of Maruti Auto card or Card.
Its to inform you that i am a preferred customer of HDFC Bank & i have a credit card limit of Rs 200000/-. I regret to inform you that I don’t require your card.
So, please stop mailing me.
Thanks
Navdeep Verma

To
The Manager
Citi Bank Card Center
766, Anna Salai
Chennai - 600 002.


Sir,

Sub : - Change of Address – reg
Ref :- Credit Card No.[protected], S.V.R. Visweswara Rao.

* * * *

I, S.V.R. Visweswara Rao, S/o. S.V. Subba Rao having Credit Card in your bank as referred above . As I have shifted to a new house, there is a change in my Address. I request you to kindly note the following new address in your records.


S.V.R. Visweswara Rao
“SRI” Plot No. 512 A1
Road No. 31
Jubilee Hills
Hyderabad – 500 033


I am herewith enclosing a copy of recent telephone bill for address proof.

Thanking You

To
The Manager
Citi Bank Card Center
766, Anna Salai
Chennai - 600 002.


Sir,

Sub : - Change of Address – reg
Ref :- Credit Card No. [protected] S.V.R. Visweswara Rao.

* * * *

I, S.V.R. Visweswara Rao, S/o. S.V. Subba Rao having Credit Card in your bank as referred above . As I have shifted to a new house, there is a change in my Address. I request you to kindly note the following new address in your records.


S.V.R. Visweswara Rao
“SRI” Plot No. 512 A1
Road No. 31
Jubilee Hills
Hyderabad – 500 033


I am herewith enclosing a copy of recent telephone bill for address proof.

Thanking You,

sir/madam,
with respect to inform that, my Visa credit card expired on first June 2008, still so far i have not yet received my renewal credit card, please send my renewal credit card as earlier as possible .
Hoping to be favored.
Name:P.Bagavathi Perumal
32/33, Brindavan Hsg society,
Thane (west)-400601
Card no: [protected],
Note:Twice i contacted mumbai office, they didn't proper reply.

Respected sir / madam,
I have make a filing on 03-May-2008 regarding my CITIBANK ACC. [protected] which the card is faulty.I went to bedok mrt to make report and to claim the balance of the amt but till no reply from the CITI bank.I have receive a letter regarding the replacement card surcharge of 10 which I don't agree .I have call your hot line but nobody pick the call.Can someone call my H.P. to reslove this issue.

Please let me inform the status of my credit card. I have applied it before one month. My citi bank ref number is [protected]

I Mr.Dinesh M Kulkarni High Court Advocate in K arnataka would like to know how to inform the citibank about my change of adress kindly do help me as soon as possible...

Citibank — took out money without my concent

HIS IS IN REFRENCE TO THE CONVERSATION WITH A MANAGER IN CITIBANK CALLED KEVIN, AND A COMPLAIN WAS MADE REGARDING TAKING OFF WHOLE OF THE DUE FROM MY SALARY ACCOUNT WITHOUT MY INTIMATION.A NEW CREDIT CARD WAS GENERATED AS THE OLD ONE WAS LOST, AND THE LADY WHO PROCESSED NEVER TOLD ME THAT WHOLE OF THE MONEY WOULD BE DEBITED FROM MY ACCOUNT IN ONE GO.
AFTER SPEAKING TO KEVIN ON THURSDAY 14/AUG/08, I WAS ASSURED THAT THE MONEY WOULD BE DEBITED BACK TO MY SUVIDHA ACCOUNT.AND THAT I WOULD GET A CONFIRMATORY CALL FROM HIM, WHICH HAS NEVER HAPPNED TILL DATE.
ALL THIS IS IN REGARD TO MY CREDIT CARD.HE UPDATED MY NEW CONTACT NUMBERS AND ASKED HIM TO CH ANGE THE MAILING ADDRESS TO MY HOME ADDRESS.
NOW, I HAVE TO FLY TOMOROW EARLY MORNING AND I CNT EVEN USE MY DEBIT CARD.AFTER CALLING THE CUSTOMER SERVICE THE GUY SAID THAT AS MY MAILS WERE GETTING REJECTED FROM MY WORK PLACE, THEY HAVE BLOCKED MY DEBIT CARD AS WELL.I HAD ALREADY MADE A REQUEST LONG TIME BACK OVER THE PHONE THAT DURING THE DAY PEOPLE ARE NOT AVAIALBE AS WE WORK IN THE N IGHT SHIFTS AND MY CARD SHOULDNT BE BLOCKED FOR THIS PURPOSE, AND I GAVE MY HOME ADDRESS AS AN ALTERNATE ADDRESS FOR THE SAME REASON THEN, SO THAT THEY COULD SEND ME MAILS TO MY HOME IF THATS IMPORTANT.
NOW, THEY HAVE BLOCKED MY DEBIT CARD AS WELL AND THEY WANT ME TO UPDATE MY HOME ADDRESS THERE AS NO ONE WAS AVAILABLE AT MY OFFICE.
I FIND THIS REDICULUS, AND WISH TO MOVE TO THE COURT OF LAW.
I HAD A VERY IMPORTANT MEETING TOMMOROW WHICH I HAVE TO ATTEND AND I COULDNOT ATTENT WITHOUT MONEY.
I CATEGORICALLY TOLD KEVIN, THE MANAGER TO UPDATE MY NEW NUMBER ON BOTH THE CARDS SO THAT I DONT FACE ANY MORE HASSLES, WHICH I M SURE HE DIDNT DO, AS THE GUY WAS TELLING ME THAT THE DEBIT CARD DEPT WAS CALLING ME AND COULDNT REACH ME.
ITS A FAULT ENTIRELY ON THE PART OF THE BANK .
THE CC OF THE EMAIL IS BEING SENT TO THE COMPLAINT CELL OF R.B.I,
FOR UNFAIR PRACTISES OF RECOVERY OF MONEY WITHOUT MY CONSENT.
I WOULD CLAIM DAMAGES FOR THE SAME AND A WRITTEN APOLOGY LETTER IN THE MEDIA PUBLISHED FOR THE SAME.

since last 2-3 months not getting statement on regular basis. so kindly do the needful immediatly.

September 10, 2008
To
The Manager
Citi Bank Card Center
766, Anna Salai
Chennai - 600 002.

Sub: Change of Address
Ref: Credit Card No. [protected]
Dear Sir,
This is to inform you that the office of Mr. Gaurav Dani (Managing Partner) of INDUS G&D Law has shifted at Noida. The new address of office effective immediately is as under:-
INDUS G&D Law
A-4, Sector -26
Noida – 201 301
NCR of Delhi
India

Tel: +[protected]
Dir: +[protected]
Fax: +[protected] / 109
M: +[protected]
E mail ID: [protected]@indusgd.com

Kindly note this change in your records.

Thanking you,

Sincerely yours,


(Neelam Gupta)
Secretary to Mr. Gaurav Dani

To
The citi Bank Manager,
citi group global services ltd,

Respected Sir:
Ihave taken a zero account auto card on 6/12/2006 i, e [protected] And i haven't used it
till know but your bank is showing that you have been used it and you have to pay back the money and also i do not have any policies in your bank
so i need to cancel the auto card regarding the above mentioned account number

Thank you,
yours faithfuly,
k.Ganganna

Sir,
I got a life time free citi bank credit card.In sep 2006. The executive from citi bank assured me that there is no charges till the life. But Now I m repeatedly getting some due amount bills and messages. I havn't used the card even a single time. I dont know why should I pay these amount. So I want to canel my card .

My card no is : [protected]

Thank you
yours faithfully
Manjit Raja R

To
The Manager
Citi Bank Card Center
766, Anna Salai
Chennai - 600 002.

Sub : - Didn't receive NOC
Ref:- Credit Card #-[protected]
Dear sir,
This is to inform you that I did a settlement last month with Citi bank.They guys have told me that I'll get a NOC letter within 30days and my name will be removed from CIBIL site, But both the things have not been yet because of that I am able to apply for anything.

I request you to please look into this and do the needful.

Thanks
Yours Faithfully
Ankit Singhal

Respected sir / madam,
citibank indianoil gold credit card
Please let me inform the status of my credit card. I have applied it be four month. My citi bank ref number is [protected]
Add :- vishal vilas kale
bahind of maruthi Temple,
Nr shiv shakti chowk,
(kale wada )akurdi gaon,
pune :- 411035.
mob no :- [protected]

Dear Sir,

Please give us your contact number of follwing branch

Citi Bank Card Center
766, Anna Salai
Chennai - 600 002.

otherwise please call us on +[protected] / 6722 ( Swapnil )

Regds
Tejas A. Shah

Dear Sir,
I have received your letter No.[protected]/CRD/ORD/VP, dt.16.12.2008 stating that i have an outstanding dues for Card No.[protected] for an amount of Rs.7, 424.91 and for Card No.[protected] for an amount of Rs.7, 095.45 after clearing the above my cards will be considered for closure.
I bring to your kind notice that as i am not using the Card No.[protected] where is the question of dues and i am using regularly the Card No.[protected] for which i am ready to clear the dues and i have not requested you to close the Card No.[protected] and i am using it regularly hence i request you not to close the Card No.[protected] and close the Card No.[protected].
Thanking you,

regards.
Anil Kumar Kondapally.

Dear Sir,
I have received your letter No.[protected]/CRD/ORD/VP, dt.16.12.2008 stating that i have an outstanding dues for Card No.[protected] for an amount of Rs.7, 424.91 and for Card No.[protected] for an amount of Rs.7, 095.45 after clearing the above my cards will be considered for closure.
I bring to your kind notice that as i am not using the Card No.[protected] where is the question of dues and i am using regularly the Card No.[protected] for which i am ready to clear the dues and i have not requested you to close the Card No.[protected] and i am using it regularly hence i request you not to close the Card No.[protected] and close the Card No.[protected].
Recently i have received a message stating that the card no.[protected] there is an outstanding amount of Rs.7, 687.97 and the due date is 12.01.2009. I bring to your kind notice that when i am not using the above card then where is the question of dues arises and for what i am paying all these amounts since long time and once again i request you to cancel the card and refund my amount.
Thanking you,

regards.
Anil Kumar Kondapally.

Citibank Credit Card (Autocard) — Billed for purchase not done by me

I have been billed for a purchase that has not been made by in the month of April 2009. On noting the protest was lodged thru email and relevant Customer Declaration Form was submitted on 3rd April 2009 before the Card statement was generated. The Provisional credit was done till the amount was settled by the bank.

Even after 25 days i am still receiving SMS and emails, asking me to make the payment and repeated emails to Citi Bank failed to generate a result.

What to do ??

citibank auto card — extra charges not cleard yet

my credit card umber is.[[protected]].the statement from bank was late in january.and when i called at custmer care, they said it will be deducted next month.. but it is not deducted when i call they dont give proper response they just keep forwarding the call ..and every next month my dues are getting more and more..
2nd i wanted to stop my polices which i dont want the same responce is here also..

plese give responce..as soon as possible.

I am a victim of such a similar situation when a fraud of Rs 2700 was done on my Citibank CC and Citibank refuses to co operate, forcing me to make the payment.

Dear Sir,

As per our discussion dt.11.05.2009 i have an outstanding dues for Card No.[protected] for an amount of Rs.7, 000. I have been paid 5000, & i will pay shortly balance amout.

where is the question of dues and i am using regularly the Card No.[protected] for which i am ready to clear the dues and i have not requested you to close the Card No.[protected] and i am using it regularly hence i request you not to close the Card No.[protected] .

Thanking you,

regards.
Jitender Kumar
Mob : No. [protected]
[protected]

Statements are not received and the amount to be remitted not knowing . Not to charge extra for late payment because the statement have not been received so far.

allot IPIN

allot ipin

Respected Sir/ Mam,

I have received the letter dated 7th May, 2009 from your side stated about policy renewal and my policy reference number is 712500/00648/MGMAY09. and now i would liketo terminate the policy thanks for your support and finally i want to discontinue the same policy.

Please send your confirmation for the same matter.

Thanking you

Chandubhai Patel

latest repayment status of auto loan no CEJ[protected] with custmor id : [protected] maybe intimated

I received your letter dt 1.06.09 with ref no INCLS[protected].
MY CREDIT CARD STAND CANCELED WITH EFFECT FROM 3.06.09.
THIS CARD CAN BE USED OTHER THEN PAYMENTS FOR CAR REPAIR AND FUEL, IF SO,
THEN SEND ME AN OTHER CARD WHICH CAN BE USED FOR PAYMENT ON LINE.

S k GUPTA
730 CA APARTMENT
PASCHIM VIHAR NEW DELHI
[protected]

KINDLY CORRECT MY EMAIL ID ON YOUR RECORDS. THE 'a' FROM SEQUEIRA IS MISSING IN MY MONTHLY STATEMENT.

Hi,

This is Harshit Shah frm Ahmedabad city...my credit card had been stolen by some1 n it was misused also...i have already applied for CDF(Customer Declaration Form) form twice but still i have not been received the same...kindly send me the CDF form on below mentioned address so i can submit the form and an investigation will be initiated...

Add:- 58/1, Girdharnagar Society,
Nr.Bank of Baroda, Shahibaug,
Ahmedabad - 380 004

regards,
Harshit Shah

I have been transfered to Kolkata and need to change my address henceforth as 3/13 Jubilee Lines, Kolkata 700022 in place of 5 Vikas, c/o 99 APO, 934805.
I am not been able to communicate via your 24 hour phone as it is faulty.hope for a prompt reply.
My credit card no is [protected]

auto card — Statement is not on time

hello sir,


Statement is not on time, Bank is charging extra money as late payment

Citibank — Using customer funds and late release

Citi bank is resorting to 3 grade practices where even if the funds are cleared by customer bank and credited to citi bank they are not credited for several days, these catche of huge funds are in mean while routed off shore in international markets

rajbir
[protected]

Monthly statement not received on time. Payment made vide Draft NO. 250339 dt. 11.8.2009 for Rs. 7000/- for the month of August. Again made payment of Rs.10, 000/- vide Draft No. 251598 dt. 5.9.2009 for the month of September. My due date is 14th July of the month. Late for both months are charged. The customer should not be made liable to charge the late fee for things beyon the custome's control. Late postal delivery could be coz of Airlines strike or other such reasons. Kindly look into the matter, pl.

Hi All,

My name is Gopalakrishna.Chitiyala, I have settled my credit card # - [protected]. Can I get a No dues letter.

Thanks & Regards,
Gopalakrishna.C.
[protected].
[protected]@hotmail.com

Dear Sir,

I am surbir singh negi Citi Bank account Holder Dlf square Gurgaon . I have started my account May 2009 and till dated I have not recieve any bank statement from your side. I request you please please send me my bank statement every month on my Email ID or my Quaterly Statement on my Residence address my address is given below:

Name : SURBIR SINGH NEGI

Email ID : [protected]@yahoo.co.in [protected]@yahoo.co.in

A/c No. : XXXXXX4228

Location : Citi Bank, DLF Square, Gurgaon

Address : K-49C, GALI NO. 6B, MAHIPALPUR EXTN,
MAHIPALPUR, NEW DELHI - 110037

Contact : [protected]


Thankx with Regards

Surbir Singh Negi
Mobile: [protected]

Dear CIBIL Team,

I am Gautam Sharma having a Credit Card from Citi Bank bearing Card No.
[protected].I would Like to inform you that I have not received my
statement as up now. Today 19-12-09 i got a call from your D.S.A regarding
the payment and they are saying that i need to pay 3000/- to continue my
card b-cos the card is blocked. I am really shocked to know that my card
is blocked without any information . I made a purchase of 1200/-rs on
which i have to pay now 1800/-rs as an intrest b-cos of you people that i
have not received my statement & without informing me you people have
declared me defaulter and my card is blocked.I am ready to pay the
purchasing amount of rs 1200/- but i will not be paying intrest on that.
This situation is really harrasing me to pay extra money as late amount,
and copeing with Banks system's mistake.

Regarding your Verification my personal detail is as follows?

Customer Name :- GAUTAM SHARMA
Card No :- [protected]
Bank Name :- CITI BANK
Address :- 3142 b, Mahindra Park, Rani Bagh, Delhi
Date of Birth :[protected]
Mother?s Name :- Smt. Satya Sharma

I will be waiting for your early responce.

Thanking You.
Kindly Revert.

Your Sincerely
Gautam Sharma
[protected]

MY CARD NUMBER IS [protected] .OUT OF TOTAL HARESMENT I HAVE TO LODGE A COMPLAIN AGAINST THE CONSTANT HARESMENT BEING CAUSED BY CITI BANK CREDIT CARD COLLECTION CENTER AGENTS. I HAVE STARTED GETTING CALLS FOR THE PAYMENT OF MY DUES FIFTEEN DAYS BEFORE MY DUE DATE AND IT IS NOT JUST ONCE OR TWICE BUT EVERYDAY AND TWICE IN A DAY I USED TO ANSWER THE SAME QUESTIONS LIKE WHEN WILL YOU DO THE PAYMENT ? WHAT WILL BE THE MODE OF PAYMENT? AND LIKE THIS STUPID AND FUNNY QUESTIONS .AND MY NAME STANDS ON THEIR GOOD LIST OF CUSTOMERS .I HAD EVEN TOLD THEM THAT THE PAYMENT WILL BE DONE BY MY OFFICE AND NOT ME SO I CAN`T REALLY TELL YOU WHAT WILL BE THE MODE OF PAYMENT BUT STILL I WAS ASKED THE SAME QUESTIONS. THIS IS REALLY REDICULLIOUS AND THIS IS NOT THE END OF HARESSMENT IF BY ANY CHANCE I COULDN`T ATTEND THEIR CALL AS THEY USED TO CALL ON ODD TIMES ALSO THEN THEY WOULD IMMEDIATELY CALL ON MY LAND LINE NUMBER. AS I AM STAYING IN A JOINT FAMILY IT IS REALLY TOUGH TO EXPLIAN ELDERS WHAT THE MATTER IS AND WHEN THE CALL COMES EVERYDAY.
YOU PEOPLE BEG US TO USE YOUR BANK CARD AND WHEN WE USE YOU HARESS US AS IF WE ARE THEIVES AND WOULD RUN AWAY WITHOUT PAYING YOU.IF THIS IS THE WAY YOU LOOK AT YOUR CUSTOMERS THEN BETTER STOP THE CREDIT CARD SYSTEM FROM YOUR BANK. WHEN I TELL YOUR PEOPLE THE NUMBER OF CALLS YOU HAVE DONE SO THEY JUST HAVE A SIMPLE "SORRY" AND "THIS WON`T BE DONE AGAIN" .BUT IT DOSN`T MEAN ANYTHING TO THEM AS I STILL RECIVE THE CALL BEFORE DUE DATE AND FROM A DIFFERENT NUMBER.I PERSONALLY REQUEST YOU PLEASE CANCEL MY CARD AS I DON`T WANT SUCH A HARESSMENT FROM YOU ANYMORE AND I HAVE ALREADY THROWN MY CARD IN THE DUSTBIN AND WOULD NEVER EVER TAKE A CITI BANK CREDIT CARD IN FUTURE .THANKYOU FOR MAKING SUCH A BAD RELATIONSHIP WITH YOUR CUSTOMERS

citibank financials — tele-harrasment - mistaken identity

I have been getting fone calls for some Jagdish from these numbers since last year .
+91-[protected]/ 4781400/ 4781300/ [protected]
Despite clarifying everytime repeatedly that I am not Jagdish,They still keep calling me and asking for Jagdish . They fone at any time of the day be it at 10 am or 3pm or 8pm.
I feel very much mentally disturbed.

maruthi medicals — charging extra money

dear sir, this maruthi medical store, in maruthi nagar, near yelahanka is selling drugs for extra money even without prescription, that is they charge more money than the max retail price. and also they dont give the bil, if we ask for the bil, they'll bill book is over, come tomorrow. as there is a hospital next to it, many patients buy the drugs there and i'm sure he'l not b giving bill to even a single one..

Dear Sir/Madum,

I am having citibank credit card, i want to change my mailing address
please give me information regarding this

Thanks & Regards
GIRIPRASAD REDDY.M

FROM,
Mr. SANJAY SHENOY
No.304 Prestige Richmond
Lalbagh Road
Bangalore-560027
To,
The manager,
CITI Bank,
Bangalore.

Dear Sir,
Subject: Request for outstanding statement for credit card no. [protected]
With reference to the above cited subject, l SANJAY SHENOY who was holding a SBI bank credit card vide no. [protected] has closed the A/c 2years back. I kindly request you to give me an outstanding statement as on today.
Kindly do the needful at the earlier. And send to the above E-mail lD
[protected]@gmail.com or contact no.[protected]
Thanking you

statement of loan No CEK[protected], principal payment+interterest deduction monthwise, till last payment not recived by me. matter urgent as my Income Tax Retrun held up in absense of Interest payment. pl treat the matter as urgent & arrange to send me a complete statement at address given below:
ANIL KUMAR JAIN
A-12A, FF, MAHINDRU ENCLAVE
DELHI-110033
MOB NO - [protected]

During withdrawl of rs 10000 from state bank atm satara(Yadavgopal peth) on 2nd jan-10, while transaction mechine was hanged, the amount is deducted from my citi bank account but i have not received money.

Date : January 15, 2011

Sir /Madam,

RE: Request of Change of mailing address of the following card numbers;

1 .Card # : Citibank Mastercard :[protected] which will expire January 2011

2. Card # : Citibank Visa[protected].

Mailing Address:

c/o Lucila G. Lorono
Rural Bank of El Salvador
Poblacion, El Salvador, Misamis Oriental 9017

Thank you.

I NAZEEMAH Z MERCHANT HOLDER OF CREDIT CARD NO [protected] HAD MADE THE P ITAYMENT OF RS6701/= FROM CITIZEN BANK BANDRA WEST BRANCH DATED 6-1-2011 . I DROP THE CHEQUE AT BANDRA RAILWAY STATION DROPBOX ON 6-1-2011.AND IT WAS CLEARED BY CITIZEN BANK ON[protected] AS PER MY CITIZEN BANK SAVING ACCOUNT PASSBOOK. HOWCOME YOU ARE SENDING MESSAGE ON MY MOBILE OF IMMEDIATE PAYMENT OF RS7774.74 AND GIVING US MENTAL TORTURE. KINDLY RECTIFY YOUR MISTAKE AND SEND ME THE NEXT MONTH BILL ON TIME.
THANKING YOU.
YOURS SINCERELY
NAZEEMAH ZULFIKAR MERCHANT
TO CALL YOUR 24BY7 HELPLINE IS LIKE TO CLIMB A HIMALAY MOUTAIN.

Hi
this is manikandan k . i have been working in tcs i have salary account . my online banking password has been forger since i could not login . can you help me


i am willing to use credit card whereas i do not have any information .let me know where i have to go
contect number:[protected]

medical offers — not interested

dear sir,
yesterday one female from your organisation contacted me in the morning while i was working in my office and told me that i have been selected by iho for some free special package of medical offers,money card & gift vouchers which was absolutely free. i asked her time and again that i will not be interested in the offer if there is any payment or charges.but she told me that i was been specially selected for this offer and that it was new promotional offer, which is absolutely FREE.
then in the evening i was contacted by one mr.abhishek for some credit card verification which i was using. so i gave him my citibank credit card details through the ivr validiation procedure.
then i enquired with mr.abhishek that please explain to me what this offer really is, as i could not have a clear understanding of the conversation i had with the female in the morning. Then mr.abhishek told me about the various discounts available,money card and gift vouchers and that my citibank credit card is debited for an amount of Rs.4400/- for one year's membership.I WAS TERRIBLY SHOCKED. i told mr.abhishek that the female who contacted me told that the offer is absolutely FREE and now you are telling that my credit card has been debited by an amount of Rs.4400/- IN WHICH I AM NOT INTERESTED AT ALL AND I WANT MY MONEY REFUNDED AND MY MEMBERSHIP CANCELLED AND NOT TO SEND ANY WELCOME KIT FROM YOUR ORAGANISATION. FOR WHICH MR.ABHISHEK TOLD ME THAT HE WILL CONTACTING ME TODAY AFTER 9.00 AM. AND TILL NOW THERE IS NO RESPONSE FROM HIM. I HAVE BEEN TRYING TO CONTACT MR.ABHISHEK FOR PAST ONE HOUR THROUGH TEL.PH.NOS: [protected] &[protected] BUT BOTH THE LINES CONSTANTLY ENGAGED.

I JUST WANT TO COMPLAIN THAT I AM NOT INTERESTED IN THE IHO MEMBERSHIP AND THAT I WOULD LIKE YOU TO RECREDIT MY CITIBANK CREDIT CARD WITH RS.4400/- AND NOT TO SEND MY WELCOME KIT FROM IHO. DO THE NEEDFUL IMMEDIATELY.

THANKS,

T.S.K.SHRIEKUMAAR
FLAT NO.B/11, PLOT NO.34(O),77(N),
AMRUTHA ENCLAVE,
GANDHI NAGAR 3RD MAIN ROAD,
ADYAR,CHENNAI - 600 020.

RES.PH:[protected] MOBILE :[protected]

City bank card Chennai — Non response for credit card

I received a credit card replacing existing visa ,valid from 9/11card8607.When i called on phone 28522484 chennai customer care , the recorded message says it could not read the card.I have not received IPIN and when i tried to register on line ,it also did fail.Hence i have written to city Bank,ANNASALAI.Chennai asking them to look into this.
Kindly look in to correctness,genuine s of card issued and see that IPIN is allotted.I have not transacted on the new credit card mentioned above.
VSAMBASIVAN
[protected]

I have not received the statement for the month of February, 2012. I have done few marketing in the month of March, 2012. But unfortunately I am not getting any information from anywhere about my liabilities . I do not know how much amount I am to pay to the bank for my credit card account.MOZUMDER

daer sir
my ref no.12323728

I am R.K.Gupta , my addressis A-42 Sen Colony Power House Road, Near Rly. Station, Jaipur. My Credit Card No. is
[protected]
my date of birth is 10 November 1937.
I got a bill on 12th March 08 in which
interest charges Rs 277.96
late payment fee Rs 108.52
overdue amount Rs 213.89
have ben charged, which is requested to be corrected, as firstly I
received the bill quite late, secondly on getting information of
depositing the amount required, I immediately deposited the
desired amount but it was with all these above referred charges
which are charged from me for your mistake of not sending the bill in time, and even when on demand on phone I immediately
responded and deposited the full amount desiredby you.
Now kindly wave off all these unwanted charges levied on me and inform me else I will surrender this card.
R.K.Gupta

15 mayuresh bulding, 509 madacolony, near pmc bank, poonam nagar, andheri east 400096


dear sir i am narendra i am apply for the citibank credit card card is dispatch from citibank by address is chenged the card is return to chennai office i already updated my address pls resend me my credit card visa gold card pls do me need full my account is salary account in citi bank
i received so many calls from chennai citi office all people are asking address but they are not send me the card
pls pls pls psls psl i request u send me card i am citi bank customer

pls
sir pls sir pls pls sir

CITIfinancial — DELAYING OF LOAN

RESPECTED SIR,

I have applied personal loan 20days back from citi financial
( delhi preet vihar branch )

citi financial representative has collected all necessary papers from me 20 days back ( COPY OF resident proofe. ID PROOFE, FORM 16, SALERY SLIP THREE MONTH,BANK STATMENT, DRIVING LICENSE ETC.)

TILL DATE NO SATISFACTORY REPLY I HAVE RECD. FROM ANY OF CITI FINANCIAL PERSON

FOLLOWING ARE THE PHONE NO. OF CITI FINANCIAL REPRESENTATIVES

1) MR. PUNEET UPPAL ( [protected])

2) PUNEET SHARMA ( [protected])

3) PHONE NO. OF DELHI BRANCH :[protected],[protected],[protected]

Mr. PUNEET SHARMA & PUNEET UPPAL HAS ASSURED ME TO PROVIDE LOAN AT 13% REDUCING BASIS WITHIN 5 DAYS

PLEASE DO THE NEEDFULL,


REGARDS

VIKAS SHARMA

i have taken a personal loan (6889076 loan no)from citi bank.i have paid full and final payment on 24 sep.executive will comment that all the document will be send at u r address on one month.ihave not recive my document for today date .one more thing that citi finicial make me a defaulter on his list why ni have paid all the amount.my name is black list on satyanm online
so my request is u to take any step for my case. i am very thankful to u
saurabh gupta

6889076 loan no

You are right, Citifinance is the worst finance company. Please do not assosiate with it.

i have the similar problem with Citifinance.

worst worst worst, careless organization, working without any system.

his CEO, Mr.Pandit should be ashmed of its working in india.

No support to its customers at all.

i am also a loan customer of this company . when these people have assigned us loan they have taken 19 cheques for 19 installments as amount was 23 thousand.we have paid all the installments maximum by cheque and rest by cash, now only one is left .but the loan provider is saying only 15000 is about to be paid, which is equally wrong, as at the time of loan sanctioning we have agreed on norms of 19 installments of 1219 /month.they r not responding well and i am really surprised as we were thinking we r free with installments but again a new tension.please avoid Citi Financial. Institutions like these are a black spot in our Banking and finance industry. ombudsman.

I Shri ANJAN KUMAR DHAR is an existing customer of CITI FINANCE & CITI BANK vide ref. no 12972700 . on 05. 05. 08, I received a call from citi finance branch( RANI BAGH), confirmed me fr personal loan top up ( 2nd), RS. 87, 000 by ur relation manager MS. SHALU. after a long discussion she was outrightly rejected my documents & she said we do not give any approval on the basis of RCO RENTED, however, later on she accepted my documents with rudely, remember, i[censored]r attitude like a unprofessional towards the geneuine & honest customer, in future u have to high price, now the ball is in ur court to continue the better relationship, if it is not so, then i have to think about u for future relationship. pls. note that i am having same profile, which had earlier . my cell. no [protected] THANKS & REGARDS

CITI Finance is the worst bank .who not only exploit customes but also there employyess

CITIfinancial — Dealings are not at all satisfactory and transparent-mental harassment

It was my biggest mistake of life that i approached CitiFinancial for a two wheeler loan.
They do not have any systamatic and transparent dealings.
when i am also paying my each and every EMI regular and without any delay from last one year they do not have any concerns for thier customers.
No one is there to explain the things or process and even no one is there to listen.
almost 12 months completed from the date of loan sanctioned and till date i havent recieved a single piece of document/information from their side.
Their cheques used to get clear in my other account in PNB via ECS on every 5th of month and also my statement of PNB is showing that till date no cheque is bounce and all the cheques been cleared on the date suppose to be.
but what the hell are the services of citifinancial that they are calling me on regular basis and giving me mental harassment, not listening to me when i am explaining them that amount is already cleared from my bank and please do not disturb me again then also they are using abuse language and forcing me to pay it again.so i request to citifinancial that please update your software first then ask the customer and when i am giving you the dates along with cheque number also been cleared so why are you giving me threatning calls?

please forward this request letter
to
branch manager
neeyattinkara branch, trivandrum kerala

name johney john
nri ac no 42599
respected sir
i want the facilities given below and the charges for the same
1 pan card
2 atm debit card
3 tele banking
4 net banking
thank you
johney

This is one of the worst bank i have ever seen. just to change the acccount number for ecs they charge 2500 for unwanted reasons.I advice not to go for the citi group. plsssssssss. no promt responce from any one.

CITIfinancial — Telephonic Complaint no.1649051 dt.02.05.08.

Dear Sir,
My name is Kalpesh Manilal Tanna, and I have never ever applied for any type of loan with Citi Financial. However, I have been receiving calls from Citifinance asking for one Mr.R.G.Udaykumar. on my cell phone.

For your information, I have never known such person at any times. I am being harrassed from your telephonic staff several times in a day. This has been happening since more than 3 months. Earlier I have also registered a telephonic complaint, the complaint no. being "1649051" on 02.05.08.

It has been more than 2 months now, but there has been no change in your attitude. You are therefore requested to kindly stop giving me phone calls, or else, I shall be forced to take some serious steps.

yours truly,
Kalpesh Tanna
+91 0 [protected].

citifinancials — Frauds and Decievers

First They issued me a peronal Loan REF NO : 7196749 i had been a prompt payer via RBI ecs --each emi -of Rs 1575.
Meanwhile I was uneccessary requested rather presuurised to TOP UP MY LOAN and issued me a second loan ref: no 12726919 BUT VERY SURPRISING THE CHEQUE THEY ISSUED TO ME IS BOUNCED (stopped by Citi fin ancials) even then they started taking my emi @ 2060-00 permonth for 4-6 months then they again reverted back to EMI of 1575-00 permonth. THEY DONT WANT TO INCLUDE THE EMIS OF 2060=00 in my account . THe BOUNCED CHEQU IS STILL WITH ME .
THE SECURITIES CHEQUES (BLANK) 6 Nos taken from me are not yet returned .NOW THEY THREATEN ME THT THEY WILL LODGE A COMPLAIN WITH CREDIT BUREA INFO LTD>

THIS IS MY LAST WARNING TO THEM .IF THEY DO NOT CO_OPERATE THEN I AM SHOETLY GOING TO FILE A WRITTEN COMPLAINT WITH RBI --NAD IF I DONT GET JUSTICE THEN I WILL FILE A WRIT IN THE HON COURT HIGH COURT OF AP AGAINTS !> RBI @ >CITI FINANCIALS

Citifinancial is a complete mockery in teh name of so called "corporate ethics" and CSR. They hire thugs as collection agents who call at ten o'clock in the night and talk to their customers in obscene abusive language. What we should do is find a solution tyo this problem and expose this corrupt MNC once and for all.
Please help.

Please never, never, never approach citi finance for any kind of loan. In a simple way i just want to make you aware that 15 months ago i took a personal loan of Rs. 20, 000 (Twenty Thousand). for three yearsI just recieved Rs. 19304 reducing file charges ect... I had already paid 15 installment of Rs. 998, about Rs. 150000 (fifteen) till now.
Now when i wanted to clear all my dues and visited the finance office for Termination . They have given me details that i have to pay Rs. 15, 725 rupees more. It means what actual amount i used is just near about Rs.3000. IT MEANS FOR USING RS.3000 I HAD ALREADY PAID RS. 15, 000(fifteen thousand) It is rediculas.
Don't take any load i suggest. May the citi finace collaspe with all curse of the poor people. They are not trustworthy as they act or assure at the time of giving loan.
Rajesh Masih Konai

CITIfinancial — Threatening and abusive calls

Dear Sir,

I moved from Chandigarh to Gurgaun in January and I bought a new vodafone connection, number [protected] from Galleria Market on January 16, 2008. I started receiving SMS and Phone calls from CITI FINANCIAl, from February 05, 2008 on wards. They ask for Kamal Kumar. Where as my name is Amit and I have nothing to do with Citifinancial. They abused me several times and moreover they ask for me to pay the loan amount which Kamal kumar hadd taken. 100 times I gave complaint number is 1611941. I get a call after every 10 minutes and it is hard for me to digest. My boss pissed off on my frequent call and gave me warning. Please look into it. My line of business does not allow me to change the number. These days I am in Noida.

CITIfinancial — attitude of your team lead Mr Pradeep MG ROAD/Brigade road

Dear Sir,

Your person said as team lead uses such a bad words while collecting the documents from the customer and his name is pradeep mobile no [protected] works in MG Road branch as team lead. when same was complained to customer service call centre they refuse to give higher authority email ID and there nos, Really shame on citifinancial for having such an attidue personnels as the employees who does not know how to speak to the customer, if such an encouragement given to employee i am afraid where citi financial will land down the line.

CITIfinancial — Fraud 420 by voiding agreement with the customer

I had taken a personal loan from the above mentioned financial company of Rs. 40000/- approx 1 year back. When i was signed the copy of agreement (the photocopy i do have with me) it was clearly mention that my rate of interest will be 9% reducing balance and emi will be 1400+ but during the clearence of first EMI I come to know that it was 1519 and with further discussion with the branch i came to know that it was totaly changed and became 20% flat which was unacceptable at all but still the bank manager told me that you bare of six month after that we has a top up scheme in which you will be benifited. so i wait for 6 month then i called up the CUstomer care for top up they told me you have to wait for another 2 month when i tried to contact that branch manager of citifinacial (paikpara branch) i came to know the manger had left the organisation and the branch has already been closed. Then i mail the customer care regarding the whole story and told them that stop this immediately since i was out of town for some months.Then a manager of kankurgachi branch come in to picture and tried his best to resolve it but still it was pending and i stopped paying the EMIs.They are telling if you foreclose the loan then you have to pay 36000+ while i had already paid them 13000 (Approx) why shuld i pay 36000/- when the total fault is there. Please help and suggest.

Enquiry time they giveing the assurance for rate of interest is 19%, and payment time they charging the rate of interest is 35%, without notice, so please consider the defference amonut of the rate of interest give back to reembrocement,


Name : Thirugnanam
Citi finical Loacation: Bangalore
personal loan acount no:7180694
Amount : Rs. 40, 000/-
Paid amount : 18 month, perimium per month Rs.2152.00
Total amount : Rs.38736.00
But balane due the after 18 month still amount : 36, 000.00
Debit only: Rs. 4000.00


Next they called the top up of loan giving for low interest, and enquiry for all details, again payment time making the above said same problem, so please consider the problem




NAME: THIRUGNANAM
ACCOUNT NO: 7180694
Next Topup Loan is : Rs. 70000.00
Only given the amount Rs.34, 063.00

paid perimum amount : 3228.00 per 15 month
Total amount Rs. 48420.00

Adress:CITIFINANCIAL
No. 363/364, IA Main, 7th Block, Koramangala, Bangalore- 560095 Tel:[protected]
Emil:[protected]@afsindia.com



thanking you

Yours Sincerely
thirugnanam
Emil Id: [protected]@rediffmail.com

I have been getting calls on my residence no[protected] in chandigarh, daily for the past 3 months from citi financial asking for some Mr Radha Krishanan .These calls come between 3-4pm daily.Inspite of telling them that this is not his no.there has been no respite. I am just recovering from surgery and my rest time is disturbed by these persistent calls. I suggest you do something about them or I shall be forced to take stricter action.A company like yours should be more up to date about your client's where abouts.Kindly do the the needful at the earliest .

CITIfinancial — nuisance calls

I have been recieving calls at my res.no.[protected] from citi financial asking for Mr Radha krishnan. Inspite of telling them that this no. is of the army cantt they refuse to stop. The calls come between 3-4 pm and it has become a nusiance now. Please ensure they stop or I shall be forced to take stricter action.

Hi
I am parimala i have taken loan in citifinancial and my husband also i got 30 thousand only after processing fees they given 24 thousand only i and my husband paid 1 year 8 months now i think we paid more than 24 thousand so please give me sugession for this further wt can you better now i am job less i am unable to pay this money nw very difficulty i am paying for this money.

please help me

Please help me in this case

your indore office manager not responding, i have applied for personal loan but your mr.shrikant yadav & Vikrant are not procedding my application is there any resposible person to see the matter

Citi Financial people in all dept are ridiculus they do not know to attain the customer, u have any enquiry they just push u like ball & your work is never done.they dont give any correct information or contact details of the concerne dperson.they just give u he website & toll free nos.their official mails does not react to any amount of mails u sent them or call the number goes in vain...

Its a cvery sad stiry with this bank and the most worst to bank with with such kind of people who rare not worth to be doing any banking jobs

Whatever I read in this forum is totally genuine and correct. I am experience the same problems since 1 year. I have availed a home loan of Rs.10.00 Lakhs from Citifinancial in March 2008. I got only Rs.9.50 Lakhs after deducting their charges, insurance etc. etc.

KINDLY NOTE THE PRESENT RATE OF INTEREST : 16.5% (15% AT THE TIME OF AVAILING LOAN).

I have now paid 14 instalments of Rs.13, 996/- each, thus totalling approx. to Rs.2 Lakhs, but when I checked with citifinancial for the outstanding principal amount, they told me the balance as Rs.9, 88, 000/-. I don't know how they are calculating. Even after paying Rs.2 lakhs (14 instalments), my outstanding balance is Rs.9, 88, 000/- (out of loan amount of Rs.10.00 Lakhs). They are cheating like this many people.

Our hard earned money going to the hands of these cheats and cunning people. I my child asks for a new dress or something, I gave an answer NOT NOW, but all my money has been eaten up these fraud people.

Kindly suggest me to get rid of this and shall I approach consumer court.

PLEASE HELP ME SOMEONE.

Regards
V.S. KUMAR

सर
मै देवेन्‍द्र कुमार मि‍श्रा पुत्र्र श्री शि‍व राम मि‍श्रा नि‍वासी 429/8 डी डडि‍यापुरा झांसी ने आपकी शाखा से पर्सनल लोन 55000/- पचपन हजार रू लोन लि‍या था जि‍सका न[protected] है इसमे कि‍श्‍त द्वारा 42500 रू जमा कि‍या गया है इसके उपरान्‍त मेरी आर्थिक स्‍थि‍त खराब हो गयी है स्‍थि‍त खराब होने के कारण मैने 4 माह से कोई कि‍श्‍त जमा नही कर पाया हुं पर आपकी बा्न्‍च के मैनेजर के द्वारा काफी मानसि‍क हानि‍ का सामना करना पडा उनके बा्चं के कलेक्‍शन मैनेजर श्री पंकज शर्मा के द्वारा आश्‍वासन दि‍या गया कि‍ आप 15000/- रू जमा कर दे और उसके बाद आपका लोन खत्‍म कर दि‍या जाऐगा और मुझे एन0ओ0सी0 एवं सि‍लेन्‍डर लेटर दे दि‍या जाऐगा इसके बाद मैने अपनी सम्‍पत्‍ति‍ गि‍रवी रख कर 15000/- रू पंकज शर्मा को 31/01/2009 को नगद दि‍ये अब चार माह बीत जाने के बाद भी अभी तक कोई रशीद/ एन0ओ0सी0 /सि‍लेन्‍डर लेटर नही दि‍या गया है और अब पंकज शर्मा ना तो धर पर मि‍लते है और ना ही आंफि‍स मे मि‍लते है और ना ही मोबाईल रि‍शि‍व करते है ऐसे हालात मे आप मुझे अवगत कराऐ कि‍ मै क्‍या करू और मुझे कलेक्‍शन एक्‍ि‍जि‍युटि‍व काफी परेशान कर रहै है जि‍ससे मेरी काफी बदनामी हो रही है महोदय इस पत्र को गम्‍भि‍रता से लेते हुऐ पूर्ण जाच कराऐ अन्‍यथा मै कोई भी गलत कार्य कर सकता हुं। धन्‍यवाद

June 5, 2009

To,

M/s City Financial Services
Sector -35, Chandigarh



Sub:- Don’t Makes Wrong Call to us


Dear Sir,

We are regularly receiving wrong calls since last 4-5 month from your Delhi branch on daily basis for Mr. Ajay Kumar & Mr. Ravi Chauhan on Our Reliance No.[protected]. Kindly update your record to avoid wrong calls.


I hope you will never disturb to us.


Thanks & Regard


For Nectar Lifesciences Ltd.


Praveen Kumar
Generic Division
Plot No. 110, Industrial Area
Phase 1, Chandigarh.

CITIfinancial — Finance Charges on Finance Charges

Please advise.
I paid Citi Financial Balance due $2199.21 posted by Citi on April 9, 2009, a $16.56 Finance Charge was charge on 4/27/2009. Now on a current statement Citi is charging $15.00 late fee and $1.69 and $.31 on the $16.56 original finance charge.
I just returned home from a six week family emergency and I called Citi to question the 2 statements.
Before I left town the end of April I verified I had a ZERO balance, to make sure payment was received, a
Citi representative told me I did not call to get a payoff and I owe the $16.56 and the late fee and finance charges on finance charges. I have a fax number Citi rep. gave me to dispute these charges.
What are my rights?
Thank You in advance for your consideration in this matter!
Carol W. Allen
52 Lobstertail Road
Big Pine Key, Fl 33043
[protected]@att.net

I AM TAKE LONE FOR CITY FINANCIAL TO MY MOTOR CYCLE reg NO- TN59-AE-9100, [HP-CITY FINANIAL CONSUMERS FINANCE INDIA LTD, 107/2, FATIMA NAGAR BYE PAS MADURAI, TN] LONE DATE[protected], I PAY TO ECS EVERY MONTH Rs-1279/= STIL DATE, I CNOTACT YOUR OFFICE NO RESPANS, SO YOU SENT ME MADURAI FOFFICE ADD & PHONE No, PLE REPLY EMAIL& LETTER MY RESI ADD, O NO 1/72, N NO 1/73, MAIN ROAD THIRUMUHUR MADURAI -625107, OK THANKYOU.

I can't agree with you more. I was serviced by a Citi Personal Wealth Management FA named Shiwei Dong at the 176-50 Union Turnpike, Flushing, NY branch. She provided the worst service ever. Not only does she give a bad attitude toward her customers, she also reject to serve people with no clarity of reason stating she can't do anything else. What does that mean? I wonder why she is even a FA if she doesn't have an answer for a simple back-office operational task.

Clearly, she needs to understand her role as a FA in a retail banking business.

Citifinancial — unnecceasary calls.

actualy the thing is that, i own a wholesale pharmaceutical business, we were stockists for a pharma company named :'AG PHARMA' sm yrs back and there was a person employed in the company named 'Sanjay kumar Mishra.The company winded up its business from raipur, but still i get calls from citi financial kolkata branch askin abt MR Sanjay kumar mishra.And even after telling them that we don't know where dat person is they keep on calling us frequently.
I request you to plz help me in the matter coz its sometimes irritating...

DO NOT APPROACH Citi Financial of the Citi Group for any kind of Loan. They are run by a bunch of incompetent imbeciles and have no sense of professionalism.

They are the No.1 cheaters in the world, they commit something and do something.

Their agents keep on torturing inspite of several compalint logged to Citifinance regarding the problems.

Hey ppl i really agree with all those who r facing problmes...
This ppl are REAL ... plz dont belive them at all.. Their ppl are not at all properly dressed like other company's agents... they look like LOCAL GOONDAS... plz save ur self n don't take any loan or help from this FINANCAIL INSTITUTE...
u better take loan from any othr company at little high rates rather than loosing out your money completely...
plzzzzzzzz do take note of this n hope Mr. PANDIT gets aware of this system at the earliest...
or i may say HE IS LEAST BOTHERED OR MAY BE NOT ALL...

one of your manager at your texas location on fm529 houston. texas call your houseand talk bad to about your payment .then when you talk bad toher she ask you not tocallthat office eny more . that is not the first time she have did that. it is my husband account but i pay th bill and she can not talk to me eny kind of way just because i ouw them she said is the mangerof that location.i was trying to tell her that i not behine and i will get her a bank report and fax it to her but she said have my husband to call her or she will such out his work number. .and told me to never call that location again. because i talk to her the way she talk tome.name and all. thankyou

I Am Avtar SIngh, Personal Loan holder from ur bank, in ludhiana. The folloeing are the details...
Account No.[protected] Personal Loan).
Date of Birth:- 09 October, 1967
Bank's Name:- Dena Bank, Bharat Nagar Chownk, Ludhiana.
Loan Tenure: 42 EMI


I need my copy of account of this loan to finalize my Financial Statements.
I Send mail for the same to [protected]@afsindia.com.
But fail to receive the same

OMG Citibank has screwed me over. I make 60 dollars more a month on my minimum payment which is suppose to go straight to the balance..why is my balance not going down??? I made an agreement as I am late making Novembers payment but told the collector that called I would pay it by the end of the month. Apparently this cooperation with the co collector as apparently they r called is not accepted by the branch. I informed Citifinancial I have been off work due to surgery and have loan insurance...apparently my loan insurance does not apply as I have apparently not been off work long enough. You go 5 weeks with no money!!! They are very uncaring and I am sorry I ever let them screw me over.

Don't ever get a loan from them it is worse than loan sharking

Sir, i purchased one personal loan A/c no.15625145

5th due date once due cleare u will not present next cheque but you will present next cheque sorry dont present next cheque

yes you are right they hire only gundas, lootekars, and name any thing which is bad it is in citi bank only.

CITIfinancial — harrassing Recovery Calls

There is some gentleman calling my wife(again and again) from the no [protected] for some recovery claiming to be from Citi-Financial. He says he wants to speak to Namrata which my wife has denied again and again. he says that he will keep calling till he is put through to Namrata. Can someone tell me a forum where I can complain about this and if by any chance Citi reads this, you are requested to take suitable action to stop harrassing others who are not at all concerned with Citi.

Yes you are very true but inspite of this thing is happening infront of the every one no one is coming forward to teach them a lesson.

Name : S.Mohamed Azhar
A/c No : 13602422
Loan Amount : Rs.28000/-

With Reference to the above A/c No, I would to Like to settle my Loan.In your Pollachi Branch Two Executives Namely Muruganandham & Sathish Both of them Called me .I had requested them to give full details to settle the Loan Amount on 04th Jan 10. Till now I haven't receive any phone calls / Mail from them.So, Confirm the Settlement Amount to Send a DD / Cheque.

Reply me with the details ASAP.

Regards

S.Mohd.Azhar
[protected].

CITIfinancial — Harashment by CITI Finacial Executive

i am receiving continue wrong & harashment call from CITI Finacial Executive (Mob no. [protected]) for loan payment from last six months.

Recently i recived call from this no. on dated 14/04/2010 time 04:20PM.

But i have never taken any type loan from CITI Finacial.

Many times i requested to them & but they are unable to understand & doing continue harash me.

Please do the needful.

citifinancials — Abusive Phone calls

Offlate we have been getting calls from[protected] from someone called Babu claiming to be a collection representative of Citifinancials. The truth is we have had no financial dealings with Citifinancials whatsoever. This has becomes extremely distressing and annoying. We do not know who we should be contacting. We have already notified Citifinancials. They ask us to report to BSNL, BSNL ask us to report to Citifinancials. Then they ask us to report to the cell phone operator. And now after being bounced off like a tennis ball from place to place we have no option.

CITIfinancial — Foreclosed Personal Loan A/c No.6447564

personal Loan foreclosed on 07/07/2006 vide receipt No.243629 for Rs.22624/-.
Closure letter issued on 29/11/2010.
Referred to CIBIL and my car loan has been refused by SBI-Nagpur due to this.
Please clarify and my name should be struck off from CIBIL.

CITIfinancial — Complaint regards continuously calling & disturbing for My LOAN Payment

Respected sir/Madam,

NAME: RAMAKRISHNAN.B
LOAN NO: 16295658

My name is Ramakrishnan.B from Chennai. As I took a loan from citifinancial, as I repayed my EMI promptly upto 7th Dec'2010.As due to lose of job, i cant able to repay the EMI continously. As im financially got affected very badly. So I request the bank to give a breathing time for at least 6months to make myself financially strong. I understand the situation of the bank, but without money customer can’t make the payment. And im repeatly got disturbed from the bank calls, where im already in pressure of my search of job, in between the bank calls affects me physically & mentally. Even while im in a driving,i get calls continously,where if my concentration gets divert,this will lead to serious injury or cause of death.If something happens to me bank as to take resposible for that. So please understand the situation & bare with my financial debts for few months.

Thanking You,
Faithfully,
Ramakrishnan.B

CITIfinancial — Charging high interest rate / Deal is not fair/ Charging more money for early repayment

Dear/Madam Sir
I Jagjeet Singh H.No# 243 KAMLA NEHRU COLONY BATHINDA PUNJAB. I have availed a Housing Lone from Citi finacial ,my lone Account no 11352799. There arecharging
1 High interest Rate
2. Not transparent
3. Charging mora money for early payment
Thanking You
Jagjeet Singh
Mobile no[protected]

I have applied for 2 PF Accounts money created in citibank but i got some ammount, is it posiable to know what pf number amount creadited in citibank .

Hi this is k hari prasad
i have applied for jan-26th 2016 citi bank add-on card for my wife
but still not received the card
i want to status

Hi ,

I really very angry on citybanck credit card collection agencies they are not deposit my check in citybank i face late payment fees everytime and everyday telecallers call me for payment and that i had already given to collection agency of city bank.

And that agency name is SANCO TELESYSTEMS AND SOLUTIONS LTD. Udyog Vihar
Dont belive on these agenct otherwise you will loose your money


Rakesh

Citibank — upset of unwanted calls

the numbers mentioned below are Citibank nos. they call me everyday after repetetion of half an hour. these nos. are [protected], [protected], [protected]. i am tired of these nos. please do the needful

I have already made a complain that I have not yet received the Mona lisa pearl set from AVA Merchandising order was placed on 6th Feburary and the amount Rs. 490 has been debited as seen from monthly statement of Feburary 2008.
Please expedite delivery.

This is to inform u that I am regular customer with your bank but i sorry to say the service i have recived from u had is really disopinting i have paid my dues but till my card is blocked my card no is ([protected]) so kindly my card is activate as soon as possible

Hi,

My i-pin is showing incorrect.also requested for new i-pin
after filling all my details it is showing (DA021) error.
please let me know way for new i-pin.

Hello Sir, I am Miss Rakhshanda Peer Khan and my A/C No. is[protected], and my A/C is in Pune, My complaint is that I was working for Mphasis and had a salary A/c, I have'nt received my statement for the month of April and I had withdrawn Rs. 40, 000/- from my A/C the entry of which is not shown anywhere in my statement. Left the job in April and have'nt got April' statement, this is causing a lot of problem to my CA. Sir it is my request to you to please have my total account sent to me by post so I can forward it to my CA. I had gone to the camp branch of CITI bank but they refused to help me saying they could not help me as I had closed my account. It is my request to you to please help me.
Thanking you,

Rakhshanda Peer Khan

Hello,

I'm having using the Citibank Suvidha account. For the second time they have dishonoured my Cheque due to Signature mismatch, I would request you to clear the Cheque as it is for PAN application and I've not received the PAN card till date.

Please tell me what is the exact problem for dishonouring my Cheque No. 790373 for Rs.67/- on my A/c No.

Please take this issue to your manager and please let me know the feedback as ASAP.

Regards,
Venkatesh

Dear CITIBANK,

I keep getting calls to my cellphone for somebody called GIRISH. I have been repeatedly telling you over the phone (whenever I get such a call) as that my phone (ending with 554) is mine (Card # ending with 6006) and not Girish.So you are expected to remove that number against GIRISH name. Despite all my requests you have not bothered to do so and continued to harass me for the last 3 Months. I have recorded today's telephonic conversation by two of your employees calling from Mumbai. I also have copies reference number complained to customer care on the same, The reference number is 54092, and i was called from mumbai number : [protected]. Please action on this before i action legally.

Regards
Ranjith

Citibank — Credit Card statement not sent on tim

Hi
My Name is divya Shukla and i have a citi bank credit card ...
i used that card twice the total purchase was 26000
A few purchases were made in april 2007
One purchase was made in November amounting to 17000
This purchase was made by the credit card because the citibank debit card was not working even when i had adequate balance in my account.
I was forced to use the credit card.

The citibank people have NEVER sent a statement to me.

They simply deducted the minimum payment from the bank saving account. without informing me about the outstading amount and the breakup or the interest.
...for which i received the
statement only for a couple of months ...and citi bank use used to deduct the minimum amount from my bank account...

Every time i called the citibank personnel they informed me that the minimum amount which they were deducting regularly would lead to a reduction in the outstanding 26000 and hence no fine will be applicable.
However despite of paying around 7000 through such deductions the amount has magically gone up to 32000
While i was making the regular minimum payment the citibank debit card stopped working and the Citibank people refused to give the new debit card stating that the date of birth is wrong and they also refused to issue a new check book without getting it rectified.
Now i fail to understand that if my date of birth is wrong in the records then how are they authorizing all the previous transactions.

The citibank personnel INTENTIONALY did not send the credit card statement so that I donot get to pay the money on time and they get to charge interest as well as late fees.
Now without a STATEMENT or A CHECKBOOK or A DEBIT CARD how am I supposed to pay the bill??????

This trap is created intentionaly to bully the customers into paying more money than what they owe.
I have just spent 26000 and they have already taken more than 7000 from me in the form deductions and payments and the balance is still 32000

No explainations No statements No breakup provided.

The executives are rude and do not explain the breakup and expect rhe customer to pay what ever exorbitant amount they are asking

This is truely shameful of a big bank like citibank. They are misusing there power and will not be successful in cheating the customers of their hard earned money.

Please help me in getting some answers to my many questions.

Citibank — Call from Citibank customer care

The no. I am possessing right now was allocated to some Vijay Kumar and i used to get call for the same person daily 4-5 times. Initially i tought i should inform and i did the same about the change in allocated person.
But the keep on calling till now, I am planning to sue them but do not know how. I am soon going to consult the lawyer, if i'll get the call now.

Citibank — Wrong billing

I am using citibank card no. [protected] since last 20 years. One of my cheque was returned due to technical fault. I immediately deposited the another cheque and requested for waive of the late payment charges. The bank did not take any action in the matter and continue to charge interest and late payment charges.

I wrote to bank so many times. But nothing happened. I am usign this card since last 20 years and every time full due payment is paid within stipulated time.

Kindly do the needful.

Rekha

responce is very bad. I have droped a cheque of icici bank cheque no.489134 at your main branch pune on the 9/06/08 it has not yet debited to my account. Housing Loan cheque A/c no. 905998.
I have for Citibank platinum card ( jet ways jp mileage panter ) there is no responce from overall your services is poor & very bad if it continious I shall withdraw all my accounts with citibank.

A Citibank credit card in your wallet is like digging your own grave.

Pathetic customer service, Goonda Raj for Recovery, Racial discrimination are the highlights.

Customers have no say in Citibank because these guys are well connected.

Even a addressing your complaints to the Banking Ombudsman is of no use.

Citibank is threat to Indian Democracy.

Citibank is HELL ON EARTH

Dear sir,

This is latha from coimbatore My Credit car number is [protected]-Yesterday[protected] i received your statement and also message. Including my purchace amount the interest charges, serveice charges late payment fee and over due etc., it comes around 11590.91. Kindly revise the abouve said charges and i paid whatever i purchaced. Last three months i didnt received statment properly.And also i din't received any message or phone call from your side. Every month minimum interest charges and other charges comes around 1000 rupess. So kindly revise the statement and i settled remaining the amount within a week. If you are revise the amonunt i continue your card or otherwise please cancel the credit card after my payment settlement.

dear i am paulbhasker.i have taken car loan my loan acc no CEJ-[protected].recently i have shifted my house.iam giving new address here please change my old address and also i need track record of my account . paul bhasker flat no 305 .svh reidency .kukat pally housing board.hyderabad.5000072

dear sir, i am paul bhasker my car loan acc no CEJ[protected]. I WANT TRACK RECORD OF MY CAR LOAN ACCOUNT .MOST URGENT

hi sir

city bank close my credit card without any information,

Dear Sir,
I have received a new account card with all documents under account no. [protected] along with cheque book etc.
Also I have received a letter along with this, indicating that citibank is unable to approve my application for Citibank Ready Credit Facility.

I would like to know what is this mean that Ready Credit Facilty and under what reason this was not approved.

Kindly let me know the detail about this and the advantages out of this Ready Credit Facility.

Thanking you very much.

With Best regards.

Devendran.M
Chief Engineer/ TEcprosystems Ltd.

Citibank — amount debited from account no. 5169339227‏

My account number is [protected] with name Mohd. Aslam. On 1st Sep, Rs 23800 was transferred from my account without my prior information.
I called so many times, but no proper response received from any person except giving me futher phone numbers to call.

I am fed up of calling again and again, now I am writing mail to investigate this, and give me proper explanation how bank can transfer any amount from my bank account without my knowledge?

Details below:

Account No. [protected]
01/09/2008 FUNDS TRANSFER IPU CHQ SUSPENSE~TO CARD 5546XXX1XXXX[protected].00

Citibank — harassment by citibank claiming unpaid dues on credit card which expired 10 years ago

for the past 10 days, i have been receiving calls from people claiming to be from Citibank. They insist that one of my cards (which probably expired about 10 yearsback!) has some unpaid dues which run into a few lakhs now !!! they suggest settlement in this case . As far as we recollect, no such dues are pending, but unfortunately we do not have documents to prove this.

How do these these people gain access to classified info as in our current resi address & tel number, office address (they even tried calling up my current office to get my mobile number, claiming to be my best friend !!)
can harassment be any different from this ???
Please help !!

Citibank — not receicevd card

i have not recieved the credit card from the citibank but they are sending me the bills and recovery agents are harrasing me to make the payments.they are abusing me badly.as per there information they have sent me card no [protected] but i have not recieved it .i told them to show the documents in which i have recieved the card.plz take the necessary action

Lets all get together and ask banks to have PIN number typeid in while making a transaction in either credit or debit card. This would save thousands people from fraud transaction and thier hard earned money. Banks made the agreement in a such a way that all theprofits generated from use of the cards are their and all the liabilities for fraud iswith customer

Citibank — No Response for Pre Closure Request of my personal loan

My personal No with City Bank is LTW-MRK-3979031.

I have requested them to send me pre closer lettre but I am not getting the same for last one months., i had requested and my request nos..[protected] and[protected].

Again today 11.02.2009., I called them and asked the status but they hold my call almost 30 minutes then they disconnected the same.

Thanks,
Govindasamy E

Citibank — Demand Draft Dishonoured

CITI bank issued m a demand draft and it came back unrealised. The details are as follows:Name : Saurabh TyagiDraft No : 896690Amount 612.69Issed by Citi bank Cannaught circus branch.Now when I complained to them, they are not picking up the phone

Citibank — not receiving statements in time

Hello

I am kasturi rangan B.R.and i am not received any statements from citi bank auto card since january 2009 My autocard no is [protected] kindly send the statement to my Email address and my Mobile no is [protected] and land line no is [protected]. it is to inform that i have forget my pass word due to my ill health kindly clear my password and oblige
your B.R.Kasturi rangan Bangalore

Citibank — Personal Loan-Citibank

I had applied for a personal loan to Citibank around 20 days back. They have collected all the documents (ID proof, salary slip, photograph and cheques) from me. They used to come up with one new document everyday which I had to submit. However, they have still not passed my loan. The reason was that i got less salary (because of pay cuts in my office) for just one month. My salary account is with Citibank. Some person called Simi, who is a senior person there assured me that i will get it soon. But he isn't picking my call neither are other executives. I really want to sue Citibank.

I have been using credit card no...3000 under the name of alok kumar for the last about 3 yrs. I always remained punctual in making my payments. however, due to technical fault this time one cheque of Rs.4611/- was dishonoured and thereafter on recieving the message I made payment immediately through cheque. But thereafter instead of taking lenient view or instead of waving miscellaneous charges, demand of Rs.4611/- besides demands of other due have been made. I really fail to understand the manner and mode of preparation of statement. I have no grudge to make the payment, but why to make payment of Rs.4611/- again. Ironically in the same statement acknowledgement of recieving of the cheque of Rs.4611/- has been given vide reference number 282771. I tried to contact one of the executives of customer care but failed to get in touch any one of them. Kindly look intothe matter and send the correctly calculated statement.

wrong billing / statement


please refer to your statement for credit card ... 3000 in the name of alok kumar bearing details of demand vide reference no.[protected], 615, [protected], 282771, 282771, wherein demand of Rs.4611/- has wrongly been made and due to this a demand of Rs.230.55/- has also been raised under the pretext of over due demand. kindly look into the same and send me correct calculated statement.

dear sir,

i need bank statement for the month of oct-2008 to till date. kindly send the statement through mail at the earliest.

A/C NO:- [protected]

Regards


S.DEVARAJAN
[protected]

Citibank N.A./Home Loan — Refund of EMI's

I have taken a home loan fof Rs.9 Lacs for 9 years from citi bank in Jan'06 @ 11.50 % but bank had automatically increased the rate of interest from 11.50 % to 15.75 % and closed my home laon account by paying a closure amount of Rs.7060613.32 on 16/04/09 but bank had withdraw 2 EMI's from my bank and till date I could not get any refund when I talk to their customer care no's they said we have alredy courier you the refund of Rs.4549 and Rs.13414 but till date I could not get refund of any amount please help me out i have all the details with me

Citibank — Citi Bank --- SMS On Mobile & Statement On Mail

Good morning sir,
I am Srinivas Varla holding an account in citi bank, I need to know my credit card details for the month of febuary and march 2009. It would be greatfull if you send my credit card details either to my mobile or to my home adress.My phone number is -[protected] and
my adress is H:NO- 6-5-153/1,
Babul reddy nagar, kattedan
Rajendra nagar, Hyderabad- 500077,
Andhra pradesh, India.
Thanking You,
Yours sincerely,
Srinivas Varla.

Citibank — harrasment

I hold a Master card of Citibank.

For the last few days, I'm being harrassed by Citibank Collection calls. I deposited the cheque for the due amount much before the date. Yet, I get atleast 3 calls a day to know which bank is the cheque of, what is the amount and the cheque No. All this while I'm at work, in meetings. They continuosly give calls.

My agony doesn't end here, from the same number - +[protected] and +[protected], for the last two days I'm getting blank calls minimum 4 to 5 calls in a day.

can someone here advise me on what course of action should I take to curb this .

Sir,
I am a user of your citibank credit card no.-0015 for last 2 yrs. But in the statement of 6/09 you have shown a International transactions for Rs.-2206.09 on dated 10/06/2009. while I have not purchased any item in this month. so please waived off the above said amount and inform me to my contact No.-[protected].
thanks.
Vijay Singh

Citibank — Threat

Hi my name is Bharat Singh, my credit card number is [protected] its a citi bank card.
I have not paid the outstanding amount as i am not working anywhere these days. Even it is quite tough for me to arrange a food for myself. And one recovery agent his number is [protected] keep on harassing me today he called me and abused me a lot, he abused my mother my father my entire family over the phone i am sure all the calls are recorded. He threatened my life as well and he said he calling from citi bank which is located at Sarita vihar new Delhi. And he said that he would come at my place in the evening and will take anything whatever he can.

I would request you to please take an action against this person and something happens to me he would be responsible for that.

Bharat Singh
[protected]

Citibank — harrasment , threatning over ph

I had a credit card from citi bank(xxxxx3015), i never applied for that card nor i ve sent any documents or paper work to citi for applying that card, , they forcefully send me the card, , what ever i used that card and every month make payment till da time i was employed. since dec08 i am unemployed, i called up citi bank several times to settle da card but they ve not taken any action .and let the interest go high . since jan09 i ve spoken to citi cr card guys several time and offered a settlement amount as per my affordability, they always said, they ll send Representative with settlement document, andi was agreed to pay the settled amount in 4 emi s (in 4chqs)...but they never send anyone with final papers ... i spoke to SABARWAL collection agency (who work for citi), they also promised but didnt do anything in action ... today monday/13/2007 early in morning (around 10 am) I recieved a call from a guy NAMED ROHIT SINDHUJA (cell# [protected]), who claimed himself from the citi collection dept, called me and harassed me .. he threaten me that he ll come to residence and ll insult me in front my neighbours if i dont pay the lump sum amount at one go, , , , I ASK HIM MORE THAN 10 TIMES FOR HIS SUPERVISOR(PH/EMAIL)BUT HE REFUSED TO GIVE ME THE DETAILS, , , he also used sarcastic sentences, like " DONT U UNDERSTAND ENGLISH??" AND " HEY HEY, DONT SHOW ME UR ACCENT " and "I WILL COME ALONG WITH MY SUPERVIOSR, AND SEE HOW CAN I HARRASE U "...he was very rude over the call, and he threaten me that he ll spoil my social prestige, , i told him "as per law if i cant afford, u cant force me to sell myself to met ur debts, what ever i can afford i can pay only that much" but he didnt listen to me he scream and shout on me and insult me like anything ... he even refused to disclose his employee code ...

Citibank — Auto Debit of rs 9000 without any authorisation

Hi,

This is to inform you about the unauthorised auto debit of rs 9000 from my CITIBANK suvidha -salary account. The following is the description of the amount that is debited without any authorisation from me.

31/07/2009 FUNDS TRANSFER IPU CHQ SUSPENSE~TRANSFD TO CARD 9000.00

Inspite of repeated complaint to the customer care/call centre toll free CITIBANK, none of them have responded to me.


I request you to take the necessary action and get the problem resolved at the earliest.

Regards,
Shiva Kumar Nanduri.

We made a purchase of 595/- from Bazar Kolkatta bhubanswar on 17/08/09 and paid the said amount through Citi bank ATM card but the person at the counter who swapped the card said that the amount was not transferred into their account, due to which we had to make a cash payment for the same.But when we inquired at the .Citi bank they said that the money has been already transferred. Please look into this matter m giving my account number for yor convenience A/C[protected] n my atm card number is [protected].

Citibank — addded credit to first citizen card even after paying the amount in cash

my dad went to the shoppers stop & bought a diamond earing for my mom on november 2005.thereby he paid the amount of 13, 700/- cash for the purchased earing.after which he filled the form for first citizen.the people there told him that he will receive that card after 2 days from filling the form.mom didn't like those earings so after a few days she went for exchanging it and got it exchanged.
years after that we started getting letters from citi bank demanding the credit of 13, 700 which according to them we had used for buying those earings.
even after paying the amount in cash i am not able to understand how did they add the credit on that card.

i want to deposit Rs 1 lakh in my account. will there be any surcharge on it?
also we have taken sbi cheques in replace of icici but u applied icici cheque and our cheque was bounced.

i want to deposit Rs 1 lakh in my account. will there be any surcharge on it?
also we have taken sbi cheques in replace of icici but u applied icici cheque and our cheque was bounced.

Citibank — Home loan extra EMI charged than actual

Dear Sir/Madam

I had taken a loan of Rs 18,68,000/- on 30.04.2004 from Citibank.
My actual rate of interest is 11.50% . Thus EMI as per the outstanding should be Rs 18400. But the company showed me wrong calculations and have signed a ECS as Rs 25000/- EMI which has been getting cleared from my account from 01.08.2008.
Having talked to Citibank Customer Excecutive and bringing in notice about my more EMIs charged they accepted that i have been paying around Rs 7000/- more every month for last 12 months.

I told them to cahnge my ECS clearance as per the actual EMIs. To this they replied to me that i have some overdues that i have to be cleared first and have sent me statement of homeloan right from day one. Now i am unable to understand the penal interest nor able to spot out the payments of extra EMIs paid by myself.

I am really in big problem as the bank cheated me in calculations and took more EMIs than actual and now are not changing the same as per the actual EMIs.

Please help as it has become a BIG BIG burden on me . I am under tremendous tension because of this .

PLEASE HELP.

Regards
Sandeep Sethiya
Citi Bank Home loan A/c : 904480

please send my bill statement to muy e mail Id [protected]@gmail.com.

Citibank — A/C No.AOK 0375412447

Sir/Madam, I had a car loan from the CITI BANK, ERANAKULAM, and my a/c no. was AOK [protected] and was taken on 31st March 2004. During loan period I had some dues, but it occured due to some misunderstanding with my bank. But I had closed it on 24th April 2008 before the closing date. But still my profile remaining in the CIBIL DEFAULTERS LIST. Due to this I have not get any loan from the other banks. So I request your goodself, to consider the above and remove my name from the said list at the earliest. Thanking you, Your's faithfully, Thapasya Ashok

I am a customer of citi bank holding credit card #[protected] and loyal customer to them since many years.

loan offered by the banks customer care through a phone call stating that i got a preapproved loan top-up while i was regularly paying the installment, only last installment was due to city bank towrds my loan payment.during their approach the marketing people said the last installment from the previous loan which was due is waved off and the top up loan(RS-95000/-) is approved with the 12 emi only where as there is no obligation left in the previous loan, which can authentically be verified through their recording at the time of offer which they keep it as proof OF CONVERSATION .

I agreed with payment schedule and i was regularly paying th installment of top-up loan in addition to this i was paying citibank for insurance of the loan.since the day i got the credit card..Out of the 12 EMI, i had paid the 10TH EMI only, 2 emi was to be paid by me, suddenly i was seroiusly fall ill due to paralysis the same was informed to them by phone to the bank to collect it with a weaks time as grace time on humanitarian basis then i came to know that i have to some thing else for which is not at reasonable too, my family member was in touch with them asking to scrutnize the fact of my illness and the genieuness in paying the installment even after the harrassment i am facing every day by the bank people.

I personnally requested the bank official to accept my payment which is due by me i.e 9081x2=18162/-+9000/ towards purchase by credit card only, but refused to accept this amount stating that iout standing is arround 50, 000/-inc of preveious paid loan also.

PLEASE ADVISE ME FOR THIS I AM SINCERELY READY TO PAY WHAT I AM LIABLE TO PAY

yes i agree you brother, i am not even a customer and still they are threathning me and my mother

sir,

I do not want to renew my "GOOD HEALTH POLICY" of New india assurance year from[protected]. so kindly take the nececessary action early as possible.



s/d

Citibank — (not so) "valued Citibank customer"

I must agree with other reports of the lack of response from executives at Citi. I received a mailing that given today's technologies, was unbelievable. First the letter was addressed to Sample A. Sample, 123 Any Street..... The salutation of Dear Sample A. Sample was crossed out and my name handwritten above. It was personalized at the top (again handwritten) with "this is an awesome offer that you qualify for..." Even that was in error inasmuch as the envelope was postmarked several days after the offer ended.

A month ago I emailed the SVP whose name appeared in the signature line of the letter with scanned copies of the document and envelope. Someone read it per the Outlook receipt, but still not one word from her or anyone else from Citi regarding this error.

Seriously considering closing my "valued" account.

Dear Sir

as i had complained in your citi bank branch at Baroda & complain no is [protected]
as my complain is i had not swap my card at your branch at Baroda still it saws 20000 rs was withdrawal & i had not received that money to inform u transaction was two time 10000 rs.

regards
vihang
[protected]

Citibank — harassment

Hi

I have been using my citibank credit card for the past 5 years now...
Initially i was paying total amount due but then as my credit limit was increased and because of financial requirements was able to pay only minimum amount due which i havent defaulted till date..its been close to two years now,i have been paying close to 20000 every month..Becuase of the huge commitment have i am forced to withdraw cash from my limit which the bank happily permits me to withdraw despite exceeding my limit..
I am being Harassed by collections call day in and day out and continuously being tortured even on sundays..The worst part is despite me telling them not to disturb in the mornings as i work in night shifts i am still getting calls..Haven't defaulted in the card yet.Till date my payments are made before the due date..
Same is the case with my ICICI credit card where i have an outstanding of around 65000 and same tortures
Now i am onto a situation where i cannot afford to pay such huge amount becuase of health reasons and other commitments
No peace of mind whatsover..Kindly help me at the earliest

I have made all payments of cti bank credit card and no transaction for more than four years. They sent legal notice. I also replied of that. But not reverted by them for getting no dues certicate. Now in the year 2010 citi bank has hired agency peopel from Delhi vide their contact no.[protected] and named as Mr.Siddharth and harassing me thrice in a day also demanding to deposit Rs.61000/- to pay. As there is no any outstanding I am not accepting the same. I am asking him to send email id that also they are not giving. I am doubtful that name calling Mr.Siddharth is also not correct. If conitnue to harrase I will lodge the polic complaint.

Citibank — harrasment TO neighbours

Dear Sir/madam,

I AM THE NEIGHBOUR OF THE PERSON WHO HAD TAKEN THE LOAN FROM CITIBANK AND WITHOUT KNOWING ME THEY HAV PUT MY NAME AS A GURANTERE AND NOW CITIBANK GUYS ARE HARRASING ME, PLEASE SUGGEST ME THE WAY TO SORT OUT THIS PROBLEM,SHOULD I GO TO POLICE AND FILE THE COMPLAINT

I had been using CITIbank Credit cards -- way back till 2005 after which i had gone in for a settlement of the cards for which they gave me a letter . As per that i had paid to the collection agencies and i made my last payment in 2006 FEB.

After that from May onwards i never received any statements or any intimations from the bank --- now all of a sudden from Octbober 2009 i receive calls from the DSA that my card was not settled and my outstanding has become a huge sum. Then the DSA told me a payment of 5000 rupees would take care of my settlement which i did not adhere to. So phone calls keep coming from several nos and names and also my family has been mentally harrased over phone calls to my residence no.

How could the bank wait for 4 yrs to realise that my account is unsettled. Also i have decided to go to court against Citibank in this regard. What do you suggest.

Thanks

Dear Sir,
i Nishit Kumar Chopra dont want to take your PERSONAL ACCIDENT PLAN[protected] so, please cancelled the plan and not renew next time.







thanks.
nishit-[protected]

The same thing happened to me as well.
They deducted 7, 368.71 from my account without my knowledge.

With the same statement
03/03/2010 FUNDS TRANSFER IPU CHQ SUSPENSE~TRANSFD TO CARD

Please do something about this. I am going to call Customer Care today.

Regards,
Nabin Karki

Citibank — Citi bank customer care executives are wantly disconnecting the customer calls while calling toe the customer care

To
The cosumer forum


citibank bank customer care exectives/Managers are disconnecting the custoemr calls while calling to the customer care & they are not helping & minimum courtesy clearly mentionig to the customers that we will not serve you& dont call to the customer care its really rediculous

If the amount was debited from savings account against the outstanding of credit card or any other loan which was outstanding - then nothing unusual - when you sign the loan agreement or credit card agreement you give the bank right to do whatever with the credit amount if anything is outstanding.

you can't do anything

Citibank — Amount Cr. to Citibank Credit Card account via 'Refund' but not accepted as payment!

Hi,
I am using a Citi Bank Gold Credit Card and had an outstanding balance of Rs.4085.53 for the statement generated on 23/07/2010, due to be paid by 09/08/2010. Now, I received a refund from Make My Trip for an amount of Rs.4285 on 26/07/2010, thus a credit was made to my account for an amount greater than the due amount and before the due date. Now, I reckoned that this would be considered as a payment by Citi Bank and thus I do not need to pay any further amount for that period. However, I was shocked to see than in the current month's statement, the amount due (Rs.4085.53) has been mentioned as unpaid and heavy charges and interest has been levied for non-payment of due charges. I called up CitiBank Call Center and they told me that the credit due to refund is not considered as payment and thus the interest and non-payment charges have been levied.

Now, the fact is that nowhere in the terms and conditions its mentioned that a refund (this refund was also for an amount which was spend in the previous month itself) would not be considered as payment. Also, the fact is that CitiBank has received the money in their account 'before' the due date, so why was it not considered as payment resulting in such heavy charges being levied.

Please help me to understand whether this amount levied is valid under the law specially since the terms and conditions of the card do not mention anything in this regard, and so taking the facts into account, a credit was made against my name by Make My Trip for an amount which was greater than the amount due and was made before the due date.

Regards,
Angad Nagpal

??????????????????????????????? the total amount due is always limit - available limit, that is the simple math - call up citi ask to reverse the charges. if they don't pay them this time and politely close the card. No use taking the matter to far.

it would be like fighting with a Pig in Mud - both will get dirty and at the end Pig will enjoy the fight- but don't forget to write a mail to banking ombudsmen.

Citibank — Spoiling of credit rating and non-issuance of statements

Ihave two credit cards from Citibank under usince September 2004. My credit limits were raised four times after RBI intervention from Rs 55000 to Rs 188000. Due to unavoidable reasons, I was unable to make minimum payments between July 2008- Octpber 2008. Their collection calls continued during this duration and stopped when I made a one-time payment of Rs 111000 on 30 Oct 2008. However, in Feb 2009, they reduced my credit limit and confirmed having reported the same to CIBIL. Now since last two months I have not received my statements like many times in the past.

Due to non-disclosure of their staff, I am unable to get any response /understanding as to why my rating was lowered due to four months' bad performance. I have now used up limits as indformed by them earlier today vide a phone call from their Gurgaon office's number[protected].

They are also sending me promotional emails inspite of having confirmed in 2006 against doing so. Additionally, they have also declined me a Jet Priviledge Credit Card due to "our policy of not issuing more than two credit card accounts to one person". (For this fact, I don't have any written communication - justsome telephonic calls made to their customer service number[protected].

Please advse what to do.

Yes, thats exactly what I am planning to do. The charges are not that high as the amount carried-forward was very less (thank god)! I am paying them and closing this card soon!

Citibank — CIBIL REPORT

I DEPOSIT THE TOTAL AMOUNT WITH INTEREST AND DELAY PAMENT CHARGES & PENELTIES WITH CITI BANK IN 2006 BUT IN CIBIL SHOWN AS A DEFAULTER . PLEASE SUGGEST ME
THANKS

NOT SHOWN NAME IN CIBIL REPORT BECAUSE PAID ALL AMOUNT WITH INTT. & PENALITY

Citibank — no interest given

Dear Team

i got my money which was held by Citi bank, mumbai branch for 20 days from 19/10/2010 to 9/11/2010.
The bank held the money despite there was discrepancy between the beneficiary name and account no.
During the period i did calls worth rs 250/- + interest loss of 20days and suffered mental turmoil.
So, i request you to please remit the money (250/- + interest as per banking norms)

Thank You.

Yours Sincerely,

Prateek Vasudev
([protected]@gmail.com)

(for SHASHI VASUDEV S/B A/C[protected]/DENA BANK
and DARSHAN KUMAR S/B A/C [protected]/SBI) at jhansi

Citibank — Mal treatment by Bank Staff while making payment in counter

Dear Sir,

Let me inform you that I am not a CITI CARD holder still I have just experienced an unacceptable treatment from one of the staff in CITI BANK KANAK Building branch while I was paying on behalf of your customer upon his request.

The complain Reference Number is[protected]

I wnt to knw hw can I make an official complain about this. Please let me know at your earliest

My mail ID [protected]@gmail.com
My Number- [protected]

Regards

how it possible

Citibank — Cheque posted lost by the bank and now they are sending a collection agent to the house

I had placed a cheque(Rs.5000) on the 9th of May 2011 in the drop box at Besant Nagar Citi Bank ATM. The Cheque NO. O35993 Union Bank Of India - Madras Veterinary College branch. They have lost the cheque and are insisting that I have not payed and have also sent a letter from the collection manager Dated 28/05/2011. I have already complained regarding this to Mr.Murali and the complaint number is 5416. In March of this year , that is just two months back the same thing had happened and I had given a stop payment and issued a new cheque and two days later the old cheque was sent to the bank. Nobody wants to take the resposibility of tracing the cheque ! but they are insisting on the payment even by means of sending people home to collect it. Please check the history of my payments - I have always payed on time. So when a complaint has been placed it is the responsibility of the organisation to do the needful and not to harass the client. I have checked at my bank, other than the cheque with this number all other cheques have been encashed ! SO WHAT HAS HAPPENED TO THIS CHEQUE?

Citibank — REQUEST FOR CHANGE OF ADDRESS

REQUEST FOR CHANGE OF ADDRESS FOR THE CARD NO.:[protected]
IT IS REQUESTED TO CHANGE THE MAILING ADDRESS AS FOLLOWS:

K MALLIKARJUNA RAO
304/B, SECTOR=IX
'C' TYPE
UKKUNAGARAM
VISAKHAPATNAM=32

INSTEAD OF

K MALLIKARJUNA RAO
302/E, SECTOR-XI
OPP. CHAITHANYA SCHOOL
UKKUNAGARAM
VISAKHAPATNAM-32

Citibank — dishonour of my credit card

Sir
Utmost humilation that i faced today at around 3 p.m. at HP PETROL STATION at SECTOR -22,OPP.HOTEL AROMA'CHANDIGARH when i filled my car with fuel full tank ,i was informed by staff that my card has not been honoured and was hence returned to me in front of so many customers.I immidiately paid the cash of Rs.2200/-and left the place dejected,depressed and humilated.I am extremely pained to say that inspite of my credit limit and clearance of all bills my card was dishonoured.May i know the reason.
Further please note that i am not at all going to use your card.I severe all my old relations because i am deeply hurt.I am a respectable person holding managerial post in a nationalised bank.
I am extremely sorry for such type of treatment.
Kindly cancel my card immidiately and intimate me immediately as carrying along with your credit card is a useless exercise


Yours faithfully
KEWAL KISHEN KOUL
CARD NO:[protected]
MOB:-[protected]
H.NO.-3415/1
SECTOR-45/D
CHANDIGARH
PH:[protected]

ATM at E 13 EAST OF KAILASH. LALA LAJPAT RAI MARG, NEW DELHI current guard who takes care of the atm is an antisocial element, behaves like a thief, laughs at th customers, passes lewd remarks, is an eve teaser, is not in the atm most of th time, rarely wears his uniform, fights with customers, loiters around with his hooligan friends, was found many times fighting with customers prompting a lady to slap him in public...A REQUEST from the local RWA is to replace this antisocial element from the ATM with some Guard of good character.THIS ATM IS FREQUENTED BY ALL SORTS OF FAMILY PEOPLE WHO HAVE COMPLAINED ABOUT THIS VERY PROBLEM. THIS GUARD BELONGS TO A COMPANY NAMED : BOPARIAS MARTIAL SECURITY. KINDLY, DO THE NEEDFUL ...many thanks
.

totally agree 'th complaint, the guard at the ATM is really a troble maker psycopath maniac of sorts.Once we thought of callin th police but we refrained as it would have created a scene. Reqst to change him from the area residents
Martin, Stella, Albert, Beckie, [we all r american citizens in East of Kailash], sunil, ajay, pratham etc...


thnks

Citibank — harrasment,eve teasing etc

E13 EAST OF KAILASH ,LALA LAJPATRAI MARG,NEW DELHI65.. GUARD MANNING THE ATM IS AN EVETEASER,PASSES COMMENTS ON CUSTOMERS,FIGHTS WITH THEM,MOST OF THE TIME NOT SITTING IN THE ATM.,LOITTERS AROUND WITH ANTISOCIAL ELELMENTS,IS A PROBLEM TO THE RESIDENTS FREQUENTING THE ATM.
reqst by all in the colony of residents to replace this menace troublecreating eveteasing maniac psychopath

Citibank — Unauthorised request on my account

I have a savings account with Citibank.Few days before I had taken a Vodafone Postpaid Sim & as per their policy i had to pay the bills through ECS.So did that with my citibank account.Later in Jan.2009 I gave a request for cancellation for the ECS only for Vodafone but citibank cancelled all the ECSs on my account.Due to this one of the EMIs for my personal loan got bounced .I have never defaulted for any payment till date . This is affecting my credit record & also I would be penalised for the ecs bounce from the other bank(bank from which personal loan was taken ).Please help as there was an unauthorised change done on my account of deactivating the ECS for the personal loan.

Thanks.

Regards,
Shweta Katke
Pune

Citibank Credit Card — card blocked since june 07

sir


i am having citi bank credit card [protected] in the name of
harmeet mahendru.

i just want to clarify that why my card has been blocked since a year
i have already discussed the matter with customer care executive but
of no use.

and one thing more i was asked to pay the amount and i paid the same
on the same day when asked for but why my card is showing a Late fee
charges of Rs 700 in this statement and also in the previous
statements also. and also there is a over limit limit charge of Rs
1206, and same in the previous satement also.

please look into the matter and revert bank and also make my card
operative so that i cann operate the card.

thanking you.

Harmeet
[protected]

MY NAME IS SUMANTA CHAKRABORTY. MY CITI BANK CREDIT CARD NO IS [protected]. I HAVE GOT A MAIL FROM IRCTC WHICH SHOWS THAT I HAVE BOOKED RAILWAY TICKET FROM SEALDAH TO NEW DELHI BY CITI BANK CREDIT CARD. BUT I WOULD LIKE TO BRING TO YOUR KIND NOTICE THAT NO SUCH BOOKING HAS BEEN DONE BY ME. PLEASE LET ME KNOW WHETHER ANY SUCH BOOKING HAS TAKEN PLACE. MY MOBILE NO IS [protected]. WAITING FOR A POSITVE RESPONSE FROM YOUR END.

Looking forward for support & solution.

( SUMANTA CHAKRABORTY )

Dear All,

I am facing so many problems and in this regard i write a mail to your department and call your ccc regarding interest reveresal as my daughter is very ill from october07 to january-08 and i am at hospital now my daughter was passed away and during this sorrow period i am mentally and finanacially very poor and request to your department to reverese my charges because in between i am unable to make your payments.please look into the mattre and do the needful.

my card no:[protected]/[protected]

regards,

manish misra
[protected].

Hi all,
I am not a CITY Bank credit card holder. Still i am recieving SMS alert, like this much amount(30,000.00+) is due in my card, make the payment, etc. I have verified with the customer care, whether in my name any card has bee issued or not, and they have confirmed there is no card in my name. Because, i remember, log back i have applied for the card and it got rejected.
Please confirm on the same. My mobile no is +91 [protected].

Thanks in advance,
Sandeep.P
+91 [protected]

Dear Sir/madam,

This has reference to my very old Credit Card No. [protected] whereby after a long gap of almost 2 years, i have requested you many times to update my change in address and contact details but even though its not updated. However, as per as your head office (Gurgaon) advise I have sent a fax message (which is provable on my behalf) to inform you that in the last two years i have not recieved any monthly statements eventhough i had made payments on the due dates which was mentioned in my fax letter which was also acknowlegded by you. My card was expired on June 30 2007, which i have been informed in my fax letter for which i had faxed you but even though you havn't responded back to me. There is no other alternative except to approach to the consumer court to file a defimation case against you. Now you are piling me to make payments without any statements (for the last two years) which is highly objectionable.

Now i will file a case to the consumer court against your lapses, which you have to bear the entire expenditure.

Looking forward to hear from you with a solution.

Regards
Pallab chaudhury
[protected]

Res. Sir/ Madam

I have received an Vourcher from Jet Airways its a 30% discount voucher they provide me membership no. but till i havent received credit card for the same. So,i would like to confirm that whether in my name any card has bee issued or not. I havent received any Credit card so pls confirm me that have u sent any card to me or no. if yes then on which date you have send me and on which address you send me pls let me know its very urgent.
Please confirm on the same. My mobile no is +91 [protected].

Amardeep Burman
[protected]
[protected]@rediffmail.com

I take a personal loan of Rs. 26000 from your esteemed bank's Ratlam (M.P.) Branch.
Because of heavy loss I cant repay on time so I am very sorry for that.
On 24th March, 2008 Mr. Iyer (Recovery Agent) come to my house at Ratlam (212, Chatripool Road, Ratlam M.P.) and threatened me and shouting in front of my ailing and heart patient 75 years old Mother that please immediate make the payment of outstanding dues, when I request him to please give me two days he do not want to try to understand. He and four other person who was looking like a Criminal behaved very violent and say me that make the payment of Rs. 22, 700/-, then I arrange the money from my friend and give it to Mr. Iyer on March, 25th, 2008, , when I require the receipt they say that first he want to deposit the money to bank and then he give me the receipt. But 1 week is began he cannot give me any receipt and when I require at Citi I found they do not deposit the money in the bank.

So please do the needful in the matter unless I have to take the legal action against the same person.

Hemant Bhardwaj

HELLO,

I AM FROM CHENNAI A PERSONAL INFORMATION ABOUT FAKE PEOPLES .SOME PEOPLES ARE APPLYING PERSONAL LOANS ILLEGALLY .LIKE THEY R SHOWING SOME OTHERS HOUSE AND USING FAKE BANK SIX MONTH STATEMENT .SO PLS TAKE ACTION ON THEM .

I HEARD SOME NAMES LIKE, K GOPI FROM NESAPAKKAM, LAKSHM FROM THARAMANI AND KARTHIK FROM NESAPAKKAM THEY USING DUPLICATE OFFICE IN MADIPAKKAM KUTTU ROAD (OFFICE NAME BSS SYSTEMS )DUPLICATE BANK STATEMENT AND HOUSE FOR PERSONAL LOANS . SO PLS CHECK IT OUT .

THANKING YOU .



[protected][protected][protected][protected]

Can you please give any Citi Bank Credit Crad department adresss in chennai,
I wnt to go there and discuss my Complaints since how many times i am making call, it not getting solved.

With out my knowledge, From my city bank credit card department, city insurace people withdrawn an amount of around 12000(nearly).
I agreeed i ve talked with them in call about health insurance .
I did not agree with them that they will take insurance amount from credit card,
When i knew that, they ve deducted the amount from my city bank credit card, i called customer care, and told them to cancel this request, they are r telling its too late.
After cancelling Insurance, they ve put interest as 4831
Please help me out to cancell the whole amount from city credit card.
For more clarification, pls call me at [protected].

We like to see my account details through accounts online through net. How I have to open it. and do the transactions. Kindly inform it through mail.and as well as we require the statement of payment and due details. thankyou. R. Ilangovan.

Dear Sir/Madam,


Please give us the reply regarding my Credit Card bills, I can't pay Bills because I d'nt recieve my Previous month credit card Bill then I request u please check my Late Fees & Intrest charge and remove them, then i pay u bill amount.

I am suffering these problems from Previous Months If you can't solve this Problem, then you should have to think about to do
with Credit Cards.


Thanks


R K Jain

Dear Sir/Madam,


Please give us the reply regarding my Credit Card bills, I can't pay Bills because I d'nt recieve my Previous month credit card Bill then I request u please check my Late Fees & Intrest charge and remove this, then i pay u bill amount.

I am suffering these problems from Previous Months If you can't solve this Problem, then you should have to think about to do
with Credit Cards.


Thanks


Raj K Jain

to,
the concerned authority,
i am not your customer and never i took loan from your bank. last month i got call from No.[protected] regarding outstanding of my refreigerator loan. near about one month i was getting call from this no and i am regulary replying . one day i called up your executive and showed the proof that i am not rajesh nair and i donot have any loan with citifinancial. the guy who came my home is totally satisfied and he applogised for the same.

again today morning ownwards i am getting same complaint from same phone no and same questions. the people who are calling me is not evne ready to check the name and address in detail. what shall i do for the same to solve the problem. i am getting totally disturbed in this type of calls . for this type of harresment i am going to approach police court and media . otherwise i think the same will harm my security. if you have any valid reasons for this type of attitude please email immediately.

rajesh p.k

Hi

The same thing is also happend to me .Let me inform the citi financial that I am Indranil Ghoshal holding a ph no (0)[protected] is not your customar at any point of time so please don't call me and ask me for repayment of loan which is taken by some body Mr Tony .I am getting calls from[protected].

I asha has the same grievance and i am asked from some Mrs.Prasad who has taken loan and i need to pay that amount other wise i will arrested and using flithy languages. they will make my life miserable.. i am surprised citi finance can employ people to speak like this.

Citifinancial — Threat given on phone

I am holding a personal laon in name of Sudesh Gupta with Citi Finacial amounting approx. 125000/- from which maximum part is clear , but from last some time my 2 instalment got break , thus I recd. a call from Recovery Agent MR. Jighesh Sharma his mobile number is [protected] and told me lot of abusive words and threatened to submit the amount , his complete voice recording is on my phone. I have made a police complaint F.I.R against company and the particular recovery agent.
I just want to ask is this the way company deals to the person whom they rely and give loan. [protected]@yahoo.com

Dear Sudesh

These agents whom you are talking about are the outsourced agencies of Citifinancial. Reserve bank of India has prescribed the code of conduct for all recovery agents working for financial institutions, However several incidents of threats and harassment by bank officials and recovery agents have been reported in news several times, but so far stringent actions have not been taken against any such agents. You have done a brave act by registering a FIR against them, did you include the bank name as well in the complaint. If an FIR is lodged i am sure the police will investigate the matter thoroughly before closing the issue. However if you are looking at taking this legally and sorting you can contact us alternatively for the same. We are based out of Bangalore and our website id is www.debtdoctorindia.com and our contact number is[protected].

If you would like to read code of conduct of banks operating in India please follow the link below

http://www.bcsbi.org.in/Code_of_Banks.html

Regards
Subramaniam

citi bank is very porr bank

Respected Sir/Madam,

I am suresh gupta. I have applied for Gold credit card. I dont know about my card status. So please mail my card status.


Thanking you,

With Best Regards...
Suresh Gupta

Citibank — Request for refund

Hi this is Vishal im using your's citibank a/c since a year and it's my savings a/c number # [protected].Around 04.00am I had done an online transaction to recharge an airtel prepaid mobile for Rs 350.00 instead of Rs 350.00 the transaction was done for Rs 3555.00 and was debited from my a/c.After a minute I had requested to cancle my transaction and my Ref # [protected].I calledup citiphone customer care and asked for the resolution the representative was not ready to coporate with me and told to call the airtel customer help line.Called up airtel customer help line the response was the same to call back to bank.Called up again citiphone customer care they advised me to call back in morning after 09.00am as their is no supervisor available now to solve my problem.In morning around 12.00pm I Called up again citiphone customer care the representative told as their systems were down they are not able to provide any solution now said supervisour will call back after an hour's when system will be fine.I called up again citiphone customer care around 04.00pm from your's Andheri(w) branch i was not satisfied with your service's.I just asked to revert back the money and these people were running around the bush! ultimately no solution to the problem.I am asking that if there is an error happened while transacting then why the Hell the customers has to suffer I just want my money back and I know that every thing is possible if you people really want to serve to the customer satisfaction.My experience with online banking with citibank and with their call center representatives was horrible??? I am asking that you people can only become a"SERVICE PROVIDER AND NOT THE SOLUTION PROVIDER TO THE SERVICE"???.I WANT AN IMMEDIATE ACTION ON THIS AND REPLY FROM YOUR SIDE!!! Callback number:[protected] Email ID:[protected]@rediffmail.com