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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 4

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L
Lakshmikant420
from Bengaluru, Karnataka
Jun 20, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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NOC for my car Loan KA51M5660

Address:412A 1st Cross BHEL LAYOUT SOUTH, NEAR PATTANAGERE HANUMAN TEMPLE, RAJARAJESWARI NAGAR BANGALORE 560098

I took Loan for my car Maruti Alto KA51M5660 from citicorp Maruti finance company long time back in 2007. After citicorp merged with Citibank, they are not responding at all. I repaid complete loan amount but they are not sending NOC and my original RC documents, saying they are unable to trace them after merging.

Now I am not able to renew my FC because of this problem. Kindly help.

Regards
Lakshmikant...
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M
maheshwari jyoti
from Ghaziabad, Uttar Pradesh
Jun 16, 2022
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Credit card online amount to fraud

Address:ghaziabad

I have already provided the information to Citi bank my amount and card are blocked because of online fraud to transition and as per the bank after 4 days bock facility is not available in his bank and as per the bank on the spot not provided the fir after 4 days saying one FRI to the police station and I am already complaining to cyber cell so pleses help me regarding the same amount 85757 rs.
And compliant number cyber cell - 2477br...
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C
Cmk1963
from Bengaluru, Karnataka
Jun 10, 2022
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CITI card 5292 1707 0214 9913 purchase on 8th June'22

Address:2nd Floor, No4, National Convent road, ISRO Layout, Vittal Nagar, Bangalore-560078

My son used my CITI credit card number : [protected] - Master card, for purchasing international tickets from London to Bangalore and back, on 8th june, 2022, through BravoFly booking ID:[protected].
Initially ticket price shows during checkout as : Rs.2, 08, 423.39 (In Indian Rupees only) and we have booked tickets for that price.
Surprisingly, we got the Invoice copy that shows the value of Rs.2, 27, 913.16 (in INR)...
+3 photos
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A
AnmolBindal
Jun 5, 2022
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Delivery Address Change Credit Card

From Past 1.5 months I've been trying to change the delivery address but i'm constantly getting technical error on citibank india website.I've tried contacting bank's customer support also but from there also i didn't got any help....
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W
Wilkin
May 24, 2022
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Lottery Claim

Address:London Uk

Have received an email state i have won a lottery and needs to claim my price, and now apperantly cause i'm residing outside London i need an affidavit T21 from the High Court Of London and for that i needs to pay 11, 756, 26, is this something to fall for or not, cause i then if that the case why cant they the just deduct the amount frythe price that i have won an transfer the other amount for me then......
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S
Shraddha Bapat
May 17, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Fictitious billing, imposition of unfair charges and unjust withdrawal of card operational facility

Dear Sir,

I would like to bring to your kind attention the unfair trade practices utilised by Citibank Credit Cards Divison which include but are not limited to fictitious billing, imposition o[censored]njust interest and charges, issuance o[censored]nsolicited card irregular sending o[censored]pdates, falsely trumped penalties, withdrawal of card operational facility without notice and also application of humiliating measures including intimidation/harassment...
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Address:Mumbai branch
Website:citibank.co.in

I have had extremely bitter experience with Citibank India.
a. On two occasions, the bank deactivated my account (this is my salary account as well) citing that one of the documents they sent to my mailing address had returned back to them. I was not even informed about it ???
When I called them up, they told me to confirm the mailing address on the website which I immediately did and then they said it would take 2 to 3 days...
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L
logi cruxx
May 7, 2022
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Change in delivery address

Hi I am Logesh My shipment id is [[protected]]. I need to change the delivery address. Because i relocated from that delivery address and working from home right now and no one is available in that office address. I need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delivery. Please take it as high priority and reschedule this to below address....
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R
reachtkm
from Pune, Maharashtra
May 2, 2022
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Credit Card Non payment issue

My credit card with CITI got renewed and could not be received at my address as I was out of station due to COVID. The card got returned and CITI too accepted that card was received by them by JAN-2021. I got some payment information by end of 2021 against my new card but I failed to make that payment due to lack of any details related to the card.
There was no Credit card division of CITI in Pune and after many attempts I made many...
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T
Tanu145
Apr 30, 2022
Apr 30, 2022
This thread was updated on Apr 30, 2022
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No response after multiple follow ups

I had a credit card with Citi which I got 5 years ago. I never did any transaction on the card and do not have it as well. The bank levied a fees over the years which has hit my CIBIL score substantially. I tried reaching out to the customer care team over calls and emails. I have been following up for the last 2 months but not received any response / resolution....
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V
vijay ku nayak
Apr 29, 2022
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Salary account

“We are pleased to inform you that your existing Citibank Suvidha account will be converted into the new Citibanking account...With this change, the Citibank Suvidha savings account will not be available from March 1, 2013. Your account will be converted into the Citibanking account from this date, ” the bank said in an email.

“As a special gesture, for your long standing relationship, a lower minimum net relationship...
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R
rikajan
from Pune, Maharashtra
Apr 28, 2022
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Reward credit card

Citibank did not send new credit card to me. Old credit was expired in 2020.
They never call me for undelivered new card. Now they are charging membership fee on new credit card which never delivered to me....
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S
shekarnee1
from Nizamabad, Telangana
Apr 27, 2022
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Fraudulent transaction but Citi Bank does not want to resolve

Website:www.online.citibank.co.in

Without even receiving any OTP there was one transaction on my Citi Bank cr. card and the amount of Rs. 380 was debited. Even though I raised a complaint with Citi Bank against the merchant who doesn't have any email id, contact details nor I know as to what kind of products/ services they are into, Citi Bank management has not bothered to properly investigate and said that I did transact and had to pay the amount.
How will I be able...
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Refund of INR 6230 initiated by Chandrani Pearls via payubiz.
refund Transaction shows successful as screenshot given by payubiz.
Same screenshot provided to citibank but no proper response from citibank after more than 15 days....
+1 photos
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S
sushmitha_chaitanya
Apr 6, 2022
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Unauthorized credit card fraudulent transaction

Date of incident: 04/06/22
Description: Today morning at around 11:00 AM there were 3 fraudulent transactions of amount 20K, 40K and 40K respectively..
Desirable resolution of complaint: Request a refund
Credit card number: [protected]
I have immediately called the citibank customer care and reported the transactions within minutes..
The transactions have not yet reflected in my card and the transactions...
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C
cj777
Mar 31, 2022
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Ready Credit Account

Hi,
My old salary account from 2007 was converted to a dormant account and now Citibank wants to may INR 24000.

I do not have my saving account number and customer care is unable to help me or provide any resolution. This is also deeply messing my CIBL.

Need help to waive INR 24000 dormant account and close this account asap....
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Pooja Ghosh Dastidar
from Allahabad, Uttar Pradesh
Mar 31, 2022
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Refund not given for UPI

This is regarding account: [protected].

I am supposed to get an amount of Rs 5373 from vendor OYO owing to cancellation of booking. However due to UPI issues of banks I have not received the amount.

The amount has been credited yesterday (30th March 2022) around 5.48 pm by OYO

However till now the amount has not been credited to my account.

Please help me with the same....
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R
Ramdutt Brahmachari
Mar 24, 2022
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Not receiving call from citibank to Renewal of Good health policy

Ramdutt Brahmachari
24.03.2022
Email : nia.[protected]@newindia.co.in
Dear sirs,
Sub :Anguish and helpness of a senior citizen to renew a health policy
Ref : Good health policy no.[protected]

This is regarding my begging experience with Citi Bank to renew my above referred Good health Policy. On 2nd March, 2022, some one from The New India Assurance Co. Ltd; called me on my mobile no....
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I
iamharisharora
Mar 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery address change

Address:Old cinema road, Nehru Nagar, Ward No: 11, street no: 5, Sardulgarh, district: Mansa, Punjab 151507

The citi bank send the courier of [protected] to me the official address.
Due to the covid pendemic offices are closed due to that send the courier to the home address below what I mentioned below.

I want it to be redirected it to my home address.

Harish Kumar s/o Daulat Ram
Old cinema road, Nehru Nagar,
Ward No: 11, street no: 5,
Sardulgarh, district: Mansa, Punjab 151507...
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P
Preethi Karthik
Mar 8, 2022
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Credit Card Fraud Billing

I used their credit card for quite some time and I felt their ethics was not good and hence closed the card completely last August. I paid for everything! But to my shock, I keep getting messages from them saying I need to pay 1.63Rs! I just wanted to know how can someone pay something for the account which is closed?

To add up, worst ever is my CIBIL score is down 85 points because of not paying 1.67Rs? What nonsense and I'm...
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