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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 2

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S
Shubhashree21
from Kolkata, West Bengal
Feb 22, 2023
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Unused Credit Card overdue amount

I have never received credit card ([protected]) from Citi Bank and never used it. But here my overdue amount is showing as 699rs from long back. which is hampering my credit score. After calling several time to CITI bank they are not removing my overdue amount and not giving NOC. Harassing me so much. I need a NOC for this from CITI bank immediately....
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P
pbu80
Jan 23, 2023
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Epf bank kyc verification under process

I added my CITI bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
I visited my nearest branch and had a talk with customer care executive but didnt get proper response...
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M
MouDey
Jan 18, 2023
Jan 19, 2024
This thread was updated on Jan 19, 2024
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ACH Payment link, Debit card all are blocked and doesn't work on my A/C

Website:www.online.citibank.co.in

I have opened a brand new NRI account with Citibank India on January 3, 2023. Initially, my account didn’t have any money. I started setting up the ACH payment for remittance.

Part 1 - ACH payment - I tried to setup the ACH payment last week on 1/9. On 1/11, my local USA bank processed by transacting $0.18 (debited and credited the same amount). I did not receive any notification or email to verify the initial transaction...
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V
vijayrajagopal
from Bengaluru, Karnataka
Jan 16, 2023
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Fraudulent activity from Citibank

This is in regards with the issue that I'm facing since from a very long time. I was trying to load the money to my Airtel wallet account. I used my Citibank account for this activity. However, the transaction couldn't be succesfull and when I spoke about the same to Citibank, they told me the amount has been successfully debited to the beneficiary account which is Airtel in this case and then I spoke to Airtel payments bank customer care...
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I
inrapillai
from Trivandrum, Kerala
Dec 24, 2022
Dec 16, 2023
This thread was updated on Dec 16, 2023
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December Citicard Statement shown the refunded EMI for payment Card ***********8883

Address:28, Ground Floor, Sivaram Homes, Chettiar Agaram Road, Vanagaram

During Deepavali Amazon offer, I placed order on New 5G Mobile Phone
with exchange offer using, NO COST OF EMI FROM CITIBANK ORDER NO[protected] Dated 19/10/2022 and subsequently cancelled the order. The merchant refunded money back to Citibank card on 24/10/2022.

December statement showing the EMI of Rs 8366.46 plus int and CGST and SGST

I called the Citi Credit card section, but there is answer...
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Hello Sir/Madam,
I had transferred CAD 2000 from my scotia Bank in canada account to my citi bank account in india) on 5th Nov 2019, but I never received money in my citi bank account in India. This transfer was not wire transfer. It was international transfer through my Canadian bank account. From very first citi bank just asking same thing just TT copy or MT103 format. In this case it was not possible because it was not wire transfer....
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S
shilpa HP
Dec 20, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
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Bank will promise for a call back and update but that never happen

Compared to all other bank they are CITI really best but only draw back is they never call back they never reply on calls for the concern.
i have been waited for whole day for their update and to give update bank doesnt have time.
i understand bank is having many other work to but which you promise to do you have to stick on it.
there is a difference between 24 hours and date 24th. in call its communicated as 24 hours...
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S
Sailaja PVS
Dec 8, 2022
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Credit Card amount

Address:Mist layout, Electronic City phse 1

Hi I'm highly aggrieved by Citibank regarding credit card amount no proper settlement and everyday torture from Citibank call center people. Because of this amount my Siebel score has been decreased now I'm in a big trouble and financial crisis earlier my siebel was very good because this credit card issue no banks are providing loans to me. Call center people Sometimes they say one amount next day another employee will increase whatever...
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M
MyMystery
Dec 2, 2022
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CRITICAL - Account blocked/frozen issue

I have been Citibank's customer from more than 10 years and this is HIGHLY DISAPPOINTING act that they have blocked/frozen my Salary account without even a single call/message communication.

I don't have words to define the tragedy that I am going through because of such an incautious act from the team/person. The respective team did not even follow the proper RBI guidelines to reach out the Account holder or at least get an...
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R
Ritesh1990
from Mumbai, Maharashtra
Nov 29, 2022
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Credit card closed but still getting due payment messages

Address:chennai - 600004

My credit card with Citibank no [protected] is closed 2 years back. I have the closure letter and the confirmation that it is closed. Still i keep getting statements at my address mentioning that I have to pay dues. Kindly get this sorted....
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N
Naveen.Singla
from New Delhi, Delhi
Oct 29, 2022
Oct 29, 2022
This thread was updated on Oct 29, 2022
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Credit Card Charges- Card Ending 9717

Address:Mumbai

I am using Credit Card and charged Rs. 3500/- for only 5 days delay in making the payment that too 1st time delay in 3 years. Delay was due to some family emergency .

Naveen Singla
[protected]...
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K
Krishnam462
from Begusarai, Bihar
Oct 25, 2022
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Company is asking to pay extra 30000 to close the EMI

I ordered a Laptop through Amazon using EMI option with CITI Bank Credit card and paid 32506.4 rs but Amazon did not delivered the product and refunded the amount 32506.4 rs back to my CITI Bank account. And as per Amazon the EMI should be auto closed in this case but CITI bank is not closing the EMI and asking me to pay 30000 rs extra to force close the EMI. I am unable to understand why they are asking me to pay extra 30000 to close the...
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S
Simranjeey
Oct 9, 2022
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Change Shipping Address

Address:H-No: D14/550, Guru Arjan Dev Nagar, Putlighar, Amritsar, Punjab, 143001

Dear sir,

Citi Bank shipped a credit card for me bearing shipment id - [protected] mentioned address but I am not available there, please send me the below mentioned address for delivery purposes.

Address -
H-No: D14/550, Guru Arjan Dev Nagar, Putlighar, Amritsar, Punjab, 143001

Can you please change my delivery address then I will be grateful to you.

Feel free to reach out...
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P
Prashant Joshi08
from Pune, Maharashtra
Oct 8, 2022
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Credit card unnecessary charges from city bank

When card is offered it was mentioned it was free. But when I checked my cibil score it is showing pending amount for city credit card though i have not used this card....
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A
from New Delhi, Delhi
Oct 4, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
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Clearance of Overdue payment ||effecting Cibil Score

Address:Dlf Square, M-Block, Jacaranda Marg, Dlf City, Phase Ii, Ground Floor, Gurugram

Dear Sir/Ma’am,
This is in relation to overdue balance shown as payable by Citi Bank against the Citi Bank Credit Card no. “[protected]” on CIBIL Score Portal.
In this regard, I would like to mention that the above-mentioned Citibank credit card was issued in Nov 2017, wherein, I have not done any transaction on this credit card till date.
Also, I have applied for closer of this card in past. However, the...
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J
jrmjr
Sep 29, 2022
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Dispute

Address:florida

I made a purchase from Turkish Airlines online and cancelled within hours. I only got a partial refund from them. It seems my credit card company, Citi Bank, , is not very strong in this department and i will close my card at the end of the promotion of 0% without making any more charges. I have more seroius cards that have not let me down.

a very upset client
jm...
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A
AnirudhJohn
from Ghaziabad, Uttar Pradesh
Sep 21, 2022
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Loan Against Policy India First and bharti Axa by Bandra Kurla Mumbai Citi Bank

Address:Citi Bank Bandra Kurla Complex Mumbai

Hi Team CitiBank
My Self Anirudh Vashishta Resident of Ghaziabad UP India. I Received a Call from Citi Bank That They Can Provide me Loan of Amount 15 Lacs against some Insurance Policy, 1st Call Came from Mr. Mohan Pratap Mob- [protected], Then Ms Neha was also attached as Relation Ship Manager Mob- [protected], They Have Initially Asked me to Do a Policy of Rs 35, 000/- for Loan Then They Asked me That Due to NEFT Code and Tax Code...
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D
dr.arjun87
from Bengaluru, Karnataka
Sep 6, 2022
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Credit Card NOC 5521370102489172

Hi Team,

I had a citi credit card ([protected]) and it has been asked to close long back but they dint close. And it resulted generating a yearly fee of 1200rs and i was not aware of it. Now when i was checking CIBIL i got to know this and i paid and closed it last week. From past 7days i am contacting CITI customer care everyday for NOC but i am getting only rude responses. Can you please help me to get the NOC for this...
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M
maheshbabu321
from Hyderabad, Andhra Pradesh
Sep 5, 2022
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Wrong enquiries added in my cibil records

To
CITIBANK Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from CITIBANK in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
CITIBANK 09/08/2022...
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G
GuthulaLakshman
from Bengaluru, Karnataka
Sep 4, 2022
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CITIBANK credit bank enhanced paylite fraud

This is the CITI credit card fraud which I had seen recently! Beware of the fraud CITI bank if anyone wants to apply for credit card or any information. Recently I 'm facing a serious issue with the CITIbank credit team, especially the Bangalore team. I have been using CITI bank for more than a decade and called customer care for some information. Now the actual issue will arise, the CITI team has to route to the Loan team and explain the...
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