Claimed

Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
Complaints 1860
Resolved
670
Unresolved
1190
Quick Links
Statistics
Share
Contacts

File a complaint to Citibank

Having problems with Citibank?

File a complaint and get it resolved by Citibank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citibank
Customer Service Contacts

Citibank Phone Numbers

Phone
+91 240 663 4653
155
93
+91 79 2640 4653
49
33
+91 79 2642 2484
29
32

View more phone numbers

Citibank Website

Citibank Head Office Address

Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India
600002

Citibank reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
This is in regard that i was checking my credit score and details as per that i found that citibank is asking me for payment of credit card which i not use and never used ever with a outstanding amount of 78743/-.
This is impacting my credit score as the card which i held of citibank has been closed and due to unnecessary intrest and penalties i have done settlement for that card. The card no. ending with 1008 i don't even know when...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I was holding CITI bank credit card which is settled in 2014 due to lack of knowledge. But now I have realised and planned to close the account completely, for which I was in discussion with CITI Card collection team. After multiple followups, they have suggested me to pay 16819/- Rs. I have paid this amount through Bill desk using UPI. The money hasbeen debited from my CITI Savings account. Payment was made on 5th Feb 2020. After 1 week...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANITA BHATIA 200
from Hyderabad, Telangana
Report
Copy

Declined credit card payment

Paid amount 7064 in my citi bank credit card last four digits 7049 through paytm on dated 03.03.2021 with order id [protected] and upi reference no.[protected].This transaction declined by bank and liable panalty on me, why bank declined bill payment,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant191088
from Chennai, Tamil Nadu
Report
Copy

Pathetic Service - Citi Bank Credit Card application - 21011967307

Hi Team,
I have applied for a Citi Credit card on 13th Jan 2021 and completed all the formalities required however until now I have not received my card. I have contacted customer care multiple times but no resolution as of now. Every time the customer care executive gave me the same assurance that your card will be delivered soon with a new reference number. The height is when they gave me the wrong Blue dart tracking number for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I have paid the payments correctly on time but citibank reported my details incorrectly to Cibil department due to which my score became low....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayrame
from Powai, Maharashtra
Report
Copy

Citibank card 4386280528623105

Address:sac isrogovt of india ahmedabab

Respected sir from last four months i havenot resceived any statement Now my card is closed saing i have to pay 5003rs on teliphone When i have not received any statement how and howmuch i haveto pay from six month i have not used the cardPlease sattlethe issu and cancle the card permenantly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
wtprakash
from Nagpur, Maharashtra
Report
Copy

Harassment by citibank pending bills

Address:Nagpur

Citibank credit card No. [protected]
I was holding this credit card, the use of which i stopped approx 1 year back. Since last few months getting nagging sms to pay some bills. I requested " for which service or for which purchase". No answer. It was neither a big amount nor any issue for me to pay. But i was sure that i have not purchased anything since last 1 year, then what for this payment. The sms continued to pour and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sagarkalani
from Pune, Maharashtra
Report
Copy

Fraud Cheating and Harassment from Citibank Credit Card Team.

Dear Office, Consumer Complaint.

I Sagar Kalani had city bank credit card - [protected] which I had closed due to the annual fees. At the time of closure of card customer service agent named HEENA confirmed that there is no outstanding and card is closed. Again I am raising the issues in social media - Instagram messenger as well as Facebook messenger form last 3 months but they are not at all bothered and now my outstanding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M Imthiyaz
Report
Copy

Credit Card - NOC letter

Reg closed my credit card on July'2019 but still my NOC not received . Kindly do the needful.
[protected] - Credit card number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indhu Ravichandran
Report
Copy

Refund amount not credited in bank account

I had to receive a refund amount of rs 794 from Swiggy. I already got a confirmation from them that the refund amount is credited from their end. But i have still not received any refund amount.
Please help in providing the refund amount since, they say it has been done from their end.
Kindly take immediate action as soon as possible.
Refund id : [protected] -1-R1
Date of payment : 31/01/2021
Date of payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I contaced your online chat and after having my time wasted with a bot finally reached a human being called Dorita. I told her I needed a copy of check 3014 dated 1/7/21, and this was not available on line. This is because in your wisdom and greed, you no longer send copies of canceled checks to your customers, and the online data was only available as far back as 1/11/21.

Dorita took FOREVER, first telling me the check was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muneer Jani
Report
Copy

Imps not at all working

I have been fed-up with this bank.
Whenever I tried to send money through imps it says not available for any of my payee then what is the use of bank account. Worst banking services.UPI Also won't work.

My account details:
Name: Muneer Jani Mohammed
Account number: [protected]
Branch: N.A Hyderabad,
IFSC: CITI0000006

I have no option left, only closing the account if imps is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu Mannn
from Delhi, Delhi
Report
Copy

Citibank credit card settlement - mental torture - threatening calls

Respected sir/madam,

I'm writing this mail regarding my credit card outstanding. My credit card ending 5663 is having total outstanding of rs.1, 95, 00. however the card limit is rs.167, 000/-.

This is to inform that me and my family has been fallen under a very hard financial situation in recent time due to some crisis. And in addition i lost my job as a result i'm unemployed since more than 11 months now....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Citibankcitibank credit card settlement - mental harassment - threatening calls
A
Akshayp92
Nov 20, 2018Nov 2, 2018
Respected sir/madam,

I'm writing this mail regarding my credit card outstanding. My credit card ending 5663 is having total outstanding of rs.1, 95, 00. however the card limit is rs.167, 000/-.

This is to inform that me and my family has been fallen under a very...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Snehal.deth
Report
Copy

Cancellation of ECS for cashe

Address:Pune

I have requested for ECS cancellation for cashe as this is my salary account and after deduction I won't get anything in hand, I will pay my EMI through other mode of payment in parts to cashe. As I am Pregnant I can't visit the bank personally....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milan2502
Report
Copy

Credit card noc

Hi,

I had credit card with number: [protected] with you and i have made the total payment. But i recently checked my cibil report its still showing active wherein it has to be closed.

Paisa baazar/bank baazar shows its closed but cibil shows active.

I request you to clear the same and send me noc letter, as i was calling the collection department the call is not getting through to them and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasad Punnani
from Chennai, Tamil Nadu
Report
Copy

Worst customer care for a long standing Loyal Customer for 14 years

Hi

Been through a very worst customer care on my credit card KYC submission and card was blocked for non compliance of KYC submission.

The customer care officers contacted each time did not have quick resolution and advised to submit each type of document each time but after submission and waiting for 24 hours assuming that there would be a resolution but to my surprise nothing happens. After again contacting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ideal Motors
from Powai, Maharashtra
Report
Copy

2 wheeler hypothecation noc

Address:MILIND VIKAS VASAHAT HANUMAN NAGAR, KANDIVALI(E) 400101

Dear Sir/Madam,
This is to inform you that i ashok panthari oimbe has purchase a bajaj discover motorcycle in 2005 my vehicle no. is
MH02 AN 0975 MY LOAN IS CLEAR BUT I DIDN'T GET NOC PLEASE FORWARD MY NOC. TO DHANU.[protected]@GMAIL.COM OR [protected]@IDEALMOTORS.IN PLEASE GET BACK TO ME AS EARLY ASPOSSIBLE THANKS...[protected]
OR [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Charanjit Singh Saini
from Mumbai, Maharashtra
Report
Copy

Citibank credit card

Dear sir/madam,
This is to infrom you tha I am having Citibank bank credit card from last 5 years. last year I have informed them to close my acountbut they told to use for one more transaction. There is due amount of 1200 which is membership fees. i have informed them to block my card and please clear my membership dues.
Secondly 4 years i had refer my friend for citi credit card and he started using also, when I asked them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkatesh Kamarthi
from Bengaluru, Karnataka
Report
Copy

Cr3dit card annual fees

Hi sir,
I was not using citibank credit card([protected]) for almost an year and blocked the card. But citibank unblocked the card and charged me annual fee of 1000+ gst rs(1180 rs). When they issued the card to me they said its life time free card and no annual fees. Now they are claiming its not free card. Please help me, i spoke to customer care and they are reckless in response. Just like that they are charging me 1180 rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy