Citibank Complaints & Reviews

Hi Team,
I had tried to do a transaction on 30th March 2017 on a website with my Citi bank credit card and i was really very shocked that how can a transaction can be completed without entering the OTP or my I-PIN. Before placing a order, i wanted to edit my cart but Rs. 10005/- already deducted from my account. It was completely a fraud transaction. Instantly, i made a call to your customer care department and bring this complete...

I have credit card (ending with 9514) of citibank that I am using since more than past 6 Years. I have paid all the dues regularly.Citi bank service call centre reps are also accepting that I have paid all the dues regularly and some times I have paid more than due amount anticipating my next month expenditure in advance.

since last for days when my online transaction declined by Citibank, I called citi bank customer service...

I worked in a renowned software organization and had my salary account with Citibank for almost 8 years...

I quit the organization and its no more a salary account ...

Citibank has now changed my account to non-salary account and i need to maintain Net Relationship Value (NRV) of 1 Lakhs ...

In any case, asking a minimum balance or relationship value of 1 Lakhs is insanely high ...
br...

I worked in Sapient and had my salary account with Citibank ...

I quit Sapient and its no more a salary account ...

Citibank has now changed my account to non-salary account and i need to maintain Net Relationship Value (NRV) of 2 Lakhs ...

In any case, asking a minimum balance or relationship value of 2 Lakhs is insanely high ...

Is there any Suvidha (convenience) they are providing...

My account has been blocked without my notice and when I checked with Customer care they said it is blocked. I haven't paid my amount for 3 months and I have paid it with interest but when I tried to use the card after paying, it is showing error to contact customer care. When I checked, they said that my card is blocked because of not reaching me. They tried to call my number, hence I am in abroad they cant reach me but they haven't tried...

I have applied citi bank credit card online successfully .I got a mail from citi bank for documents collection for credit card on 22/03/17 But still I have not received any call or SMS for collecting the documents from citi bank.
I received mail from :- CitiAlert.[protected]@citicorp.com
[protected]@citicorp.com
My details are :
Name- Raj Kumar sharma
Mob no [protected]...

I'm sure my income is high and i am eligible to apply a credit card, i went to sunway and they had a roadshow and ask for my ic and everything to apply, after a week i got a sms stated its unsuccessful.As a customer, we need to know the reason, i called bank negara they said my account is okay n no blacklisted.when i called citibank, they said they dont know.the girl who answered just mentioned we rejected and cant let u know.U mean u rejected...

Hello sir/madam

I am alok Ranjan ranjan I using citibank credit card from last 2 month, but i regret to inform your that i have continuously fined by bank from last 3 month But i did not notice the the previously, I request to you please reverse my payment.

My detail
Alok Ranjan
BOd- 15/02/1985
Mobile no- [protected]
Last four digit of card- 2507

PFA and take look of...

Citibank is telling that Government has introduced New Rule that they should charge 15 % tax on the interest for old loan ST 14%, SBC 0.5%, KKC 0.5%. But they are referring an existing rule 65B(44) of the finance act for the period 1.07.012. Actually the rule exists at the time of loan sanction itself, but they are not said anything about this in the loan agreement. Now all of a sudden from November 2016, they put extra tax on the prompt...

Credit Card Fraud Scam-VERY BAD SERVICE & FOLLOW UPS

Dear team I had received a call from[protected] on 3:30pm (Dated 16.3.2017), where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back.. they had details of my card and CVV number which they wanted to get verified again with me. With in few minutes, I received...

Dear Sir/Madam,
5546 ***2 ***3 8657 card holder named (MADDULA V V S SRINIVAS) had charged by citi credit card department, of Rs.5139.93Ps.(Five thousand one hundred thirty nine rupees and ninety three paise. The amount please return as early as possible and do me needful.

Thanks and Regards
MADDULA V V S SRINIVAS
email: [protected]@yahoo.com...

Citibank is telling that Government has introduced New Rule that they should charge 15 % tax on the interest for old loan ST 14%, SBC 0.5%, KKC 0.5%. They putting extra tax on the prompt payers like me. They are not at all reducing intrest on the EMI at all. They are simply charging extra and extra interest. Now they are charging extra tax on the old loan EMI. This is against the Banking rule....

I was given loan based my Citibank credit card transactions which is over the credit card limit on DEC-2014.While taking loan they confirmed that this is kind of personal loan as it is not against the card limit.This loan taken over phone and without any paper documentation but voice recording as an agreement. At the time of taking loan I asked the executive minimum three times regarding service tax and she said there is no service tax at...

I raised dispute against a merchant that billed me twice. The customer care executive promised to provide updates on the investigation over phone and through email, that actually never happened. The decision was in favor of merchant, and ultimately I had to end up in paying twice the bill, even after providing proofs. Every time I had to call Citibank, the CCE will verify detail, ask the reason, show their inability to support and transfer...

One of Citibank employee has told me false information about the card and now i am getting message that my credit card has been dispatched. I asked that person about the card and he has told me that this is not the credit card and given wrong information.
When I am calling to citi bank customer care no body is receiving the call and the customer care service is worlds worst service. not even able to reach to the customer care person.br...

Yesterday ie on 08.03.17 in the evening I have remitted the cheque bearing No: 888796 to an a/c bearing No: [protected] on behalf of my son Sanjay Siddappa (K S Sanjay) in ATM machine Citibank m G road, bangalore.But after submitting the format the gone in side the ATM machine, but not received the transaction slip. Till now the cheque is not remitted to Citibank m G road, bangalore. It is requested to look in and oblige
With regardsbr...

Sir,
I Chandan Banerjee owner of Hero Honda Passion + vehicle no.WB40N 3360 request for the said loan clearance certificate against loan sanctioned from your branch office at Durgapur (W.B.) in year 2008.
After all installment of loan had been paid, so I request for sending of my NOC as soon as possible.
Kindly forward the said requirement to the following address:
Chandan Banerjeee
C/O-Prabhat Chattarajbr...

I applied a citi bank credit card . They wrongly updated my phone number on the address and i am unable to get the CITI bank credit card. when i called the courier services they said that bank updated Phone number wrongly . When i called them their response is very harsh, they said i entered wrongly while entering the application. If entered wrongly how can i get a verification call for the card.....

Sir,
I used my HDFC ATM card to withdraw Rs.2, 000/- at Citi bank, on 03/03/2017 at 17:19, But money was not dispensed. I received the slip with SER No.009266 stating "0614 Dispenser failure". But the money was debited on 03/03/201. I request you to kindly arrange to get back Rs.2, 000/- .
The details are as following

My HDFC bank account A/C No. is 4363xxxxxx012720
ATM location :Infospace, Unitech Hitech...

Dear Citibank,

I am not citibank account holder but i am frequently getting calls from your customer support team (credit card sales team i believe from mobile numbers). I have put my number on DND.

so firstly, even after putting my number in Do not disturb - DND, i am getting a call from Citibank for credit card and secondly after listening patiently to your sales team false promises, after taking my documents...