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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 41

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S
sthakurin
from Mumbai, Maharashtra
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Refund of Penalty/Interest towards Card no.5546370225259255

I had requested to your phone banking officer for waiver of the penalty and interest charges towards late payment, which was agreed . But in the current bill there is no indication of these reversal, which is quite surprising.

Would once again request to honour your committment towards reversal of the penalty and interest charges.

Sankar Thakur....
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D
dhalapathykk
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Regarding credit card bill payment

Address:500015
Website:www.citibank.co.in

Myself, Maniam Kumaraswamy Karthik, holding Citi Bank Rewards Credit card number [protected]..
I recently cleared my outstanding credit card bill with a payment of 57800Rs
I received a e-statement again that I have still 1200Rs due left.

I want the citi bank management to know that I am in Canada right now and I did'nt even use the credit card here..Then why fooling the customers with new bill?
I...
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J
jasma1101
from Mumbai, Maharashtra
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Personal loan fraud

Address:New Delhi, Delhi, 400615

I was approached for personal loan by citibank ms. Radhika and vijay agarwal and i applied for rs. 15 lakhs loan. Now its more than 2 months and loan is still not disbursed.

Vijay agarwal mob no.: [protected]
Radkhika sharma's mobile: [protected] / [protected]
Ritu's mobile no.: [protected]
Priya mobile no.: [protected] / [protected]
Rajeshwar/rakes: mob: [protected]
File code provided sr[protected]in...
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Address:Hyderabad, Andhra Pradesh, 500003
Website:www.citibank.co.in

Hi,

Iam an nri and holding fixed deposits in citibank nri account.
However today morning 11/11/2016 after logging in i can't find the deposits which i placed.
I requested the customer care however they said it takes 2 days to provide resolution.
Holding deposits and not able to see is really frustating.
I really advise to take necessary action on citibank and request all the customers to avoid using...
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J
Jayadev Chanakath
from Bengaluru, Karnataka
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Not allowed to pre-close loan against my credit card

Address:560068
Website:citibank.co.in

I had a loan availed against my Citibank Credit Card. The EMI gets charged against my credit statements. My EMI gets paid through payments to my credit card account. I have been having this loan for about 2 years now. I had some excess funds and wanted to pre close my citibank credit card loan. I made payments for the remaining amount including pre closure charges to my credit card account and requested citibank to close the loan.
br...
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S
Sanjay Vm
from Bengaluru, Karnataka
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Loan

Address:Bangalore, Karnataka, 560087
Website:na

I got a call from CITI Bank on July 2015 regarding loan, and they told me to pay 25k to insurance based on insurance we wil offer 5Lakh, after that 25k + 15k for CITI Bank account opening again 40k for account opening again 26500 for dealer code remove again 31k + 30k remove, after this you have done two time so told me to pay one time 61k, again 15k to remove the dealer code and finally 15k to release the amount, so totally I have paid 283499...
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M
Marghoob Ahmad
from Bengaluru, Karnataka
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Dispute transaction: My credit card has got debited for an unknown transaction

Address:Bangalore, Karnataka, 560095
Website:www.citibank.co.in

Fraud transaction happened on 11-oct-16 citibank card, rs 6, 500.00 was spent on your credit card 4386xxxxxxxx2801 on 11-oct-16 at ebay india paisa pa.
I never done this transaction however i asked to citibank people they told me to contact ebay to get more information about your transaction like, what was the product and what shipping address given for that, and if possible to cancel the transaction. Citibank gave me the transaction...
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S
suman2004
from Anantapur, Andhra Pradesh
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Lodge complaint about my credit card bill

Address:Kolkata, West Bengal

I Sri Suman Roy, a credit card holder ([protected]) of your bank. This is a letter to lodge complain about my credit card bill which has not reached to me till date.

The bill date is 4th November 2016 and to clear the bill I need to receive the hard copy of the bill to get the information on the amount of money to be paid. Though I have got that information through SMS from bank. But then also I need to receive the...
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J
Jaison Jacob Piravom
from Bengaluru, Karnataka
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Denied credit card application

Address:Bangalore, Karnataka, 560100
Website:www.online.citibank.co.in/citi-nri.htm

I have requested for a Citi Bank credit card. But they denied my application after collecting all the details from me. They called and get all my personal informations over phone and now they are telling, they cannot proceed with applications. I tried calling citibank customer care service and wanted to talk to an agent. They kept me on hold for almost 20 minutes. After that they themselves dicsonnected my call.

Citibank is...
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P
prac1982
from Gurgaon, Haryana
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Ready credit account opened without any intimation

Address:560076

Hi,

This is Pracher Pancholi. I was having savings and credit account in CITIBANK from[protected]. One more account ready credit account was opened by citibank without any prior intimation and now in CIBIL CITIBANK has updated that for that ready credit account there is an amount of 6k due. That amount earlier never being told about and not about account also.
This issue has to be resolved ....
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V
vattikutibobby
from Noida, Uttar Pradesh
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Wrong commitment and not responding

Address:Pune, Maharashtra, 411014
Website:www.online.citibank.co.in

1. I have take personal loan of 10, 00000 on Nov 30 2015 and they deducted first EMI on 1 st Dec 2015, with in one day they deducted EMI.
When i approached them they told me with in 48 hrs amount will be credicted.
But i called 6 times in 10 days but haven't seen any response from them, but when i got final personal approval call they told me my first EMI Date will be Jan 1 2016 but they deducted on Dec 1st only.
I called...
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V
Vijeet Pethe
from Pune, Maharashtra
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Account locked

Address:Thane, Maharashtra, 421301

Hi, one of citi employee has referred my name for post financial planning and analysis - bau - 1605583. i have also received an auto generated mail regarding creating a login and submit the cv. however, account get locked even before the first login and setting a security question.
I will be greatful if my account get unlocked

I will be available on
Email: [protected]@gmail.com
Mobile no: [protected]...
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Address:Chennai, Tamil Nadu
Website:citibank.co.in

Hi Guys,

When i went to open the salary account in citibank in my office, the rep advised me to enroll the insurance which will give fixed 8.5% of interest, and this policy is specially for corporate employees only enrolled while opening the new salary account. and it has 3 years surrender period. I enrolled this bajaj life insurance account (EMI of rupees 1500) along with my CITI bank salary account in IBM, I'm paying last...
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M
mayurbina
from Mumbai, Maharashtra
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Credit card - Transaction dispute

Address:400066

Sir,

In March 2016 credit card statement I have been charged for transaction which i have not swiped.

Details:
13/02 [protected] ALFREDOS THANE 2968.00

I have never visited such place till date.

I have been seeking details of charge slip with my signature since March 2016 from Citibank which it has failed to provide.

I am concerned for interest and late fee...
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R
Rajesh Pathakoti
from Hyderabad, Telangana
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Reject credit card application

Address:Hyderabad, Andhra Pradesh, 500071
Website:Citi bank credit cards

Hello,

I have received a mail from citi bank regarding credit card application ref no :[protected]

But i have not applied for the citi bank credit card, some one has applied with my documents.

Please reject this application and confirm.

Could you please contact me on [protected] for more information and please provide me the address of on which address they applied this....
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R
Rajendra Pahilajani
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Home loan emi

Address:Vadodara, Gujarat, 390006
Website:CITIBANK

Sub. : settlement of citibank home loan a/c no. 2402170
Dear sir,
I undersigned rajendra s pahilajani is regular customer of your bank, under the home loan a/cno. 2402170.
I would like to inform you that i have paid all the installments in time and there is no due towards the payment of emi. As per the statement issued by you for the period 07 jul 2004 to 29 aug 2011, the dues shown in the statement are 24136.00.br...
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A
Arjun Trivedi
from Delhi, Delhi
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Card providing issue bade replay from citibank executive

Address:380001

I have submitted my documents before 2 week to apply for a new credit card of citibank.
Still i dint get any card from their side.
They give me wrong commitments that your card will start in one week, but i call to citibank executive for a know status about my card so they don't take my call and never give me response of my call / message.

I worry about the misuse of my personal documents.

They...
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L
Lakshmi doosani
from Gauribidanur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong amount dispatched from citibank atm

Address:560037
Website:Citibank

We provided the request to withdraw an amount of ₹ 5500 from citibank atm - brookfield mall ' banglore (Atm id 7001). But we have received only an amount of ₹ 4600 with 4 notes of 1000 denomination, one ₹100 note and one ₹ 500 note.

So we got 100 note instead of 1000 note.

We are the holders of icici bank account and withdrew amount from citibank atm

Please take the necessary action...
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A
Aslam_2016
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent charges of rs.43098

Website:www.online.citibank.co.in

I purchased an iphone 6 for rs.43, 098.00 on 12th of july 2016, the phone was delivered on 19th of july’2016; subsequently, a request to return the product was made with snapdeal customer care after 2 days.

As per snapdeal instructions, the phone was sent to snapdeal warehouse through manual courier & received at snapdeal qc center end of august’2016. A notification was received from snapdeal that the refund of rs.43,...
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R
RohitV85
from Bengaluru, Karnataka
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Faulty transactions on my credit card 4386 2800 1873 5047

Address:560067

Dear Sir,
The facts of the issue are - the merchant M/s Honey World Wine had swiped my CitiBank Credit Card number [protected] unsuccessfully 3 times on 12th January, 2016. The unsuccessful 3 swiping amounting to Rs.[protected]*3) did not appear in any of my statements till May, 2016. Subsequently, when I approached the dealer, he confirmed that he has received only 1 payment of Rs. 2416 and not the payment for the unsuccessful...
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