Citibank Complaints & Reviews

I have been using the citibank credit card for 5 years, I use to pay minimum bill on or before due date and rest use to clear before next bill generated.

In feb 2016 statement I got charged for that and then I called and informed they reversal the same and informed to clear total payment before or on due date.

After a month I have received a notification that interest charges can be levied on your account or...

I taken the personal loan in july 15 & i paid emi regularly up to may 16. And also i paid all oustanding amount rs.5752229.00 with tax & interest & also prepamnent charges on dated 10th may 2016. Citibank bank commited to me bank will be send a closing llatter after clear cheque & draft. As per my bank statement both are cleared & credited. But till date ciitibank not provide me a latter or no due certificate. Pls give the tell me why it...

Hi,

This complaint is to address how hdfc bank and citi bank are harassing me.

Background:
I took personal loan of rs 55000 in 2014 from hdfc bank. The hdfc loan account number is rs 27867221. As agreed the emi rs 1266 was supposed to be deducted automatically under ecs from my salaried account which is citi bank. The ecs mendate was rejected due to signature mismatch. Due to my busy schedule i could...

Hi,
I am an Citi Bank a/c holder, while working in 3G - Malad Mumbai in Yr. 2010, I had started a Citi salary acct which aft leaving the org., was converted into savings acct, from last yr every month I am being charged Rs. 700/- for non maintaining a min balance of 1 Lakh p/m.
Today's Times of India - Business section carry's information saying that bank should not be charging such amounts. I already spoke to customer service...

I would like to inform that i used cti bank atm card to withdrawa amount inr 10, 000 from punjab national bank atm machine on 12 mar 2016. This atm is located in sector 51, hpcl petrol pump, noida (Gautam budh nagar). Due to some technical fault, machine could not withdraw money but at the same time amount got debited from my citi bank account. I called citi bank immediately and notified the event. They told me that amount will be credited...

This is the worst credit card i ever used. I tried to pay Minimum amount due on due date. Payment was rejected by CITI people and levied Rs.700 for unknow reason. When i contact for the same, i got irresponsible and irrelevant answer saying becoz of ICICI bank payment bounced. So i requested for reversal of charges as there is no mistake from my side. They denied for that. To avoid all this, i directly approach bank paid all the amount in...

I have raised request for new ATM Card/Pin on 20 April 2016 since my existing card got tempered.
I received the ATM card via Blue dart. However didn't receive my ATM pin.Since i did not get any updates i called the citibank helpdesk
and they gave me reference num ex[protected]in and told me that it was dispatched via speed post. I didn't any intimation from the post office.
On visting the same on 29 April(infotech hinjewadi...

Dear Officer,

I m only using credit card no. xxxx7186, which has already extra amount of Rs.2842.37 (statement date[protected] payed .

I m not using credit card xxxx1500 credit card but I m getting its bill of annual charges. Why I pay for this card . I don’t want to pay u any wrong bill of any wrong card. Please remove this wrong out standing from your record . and inform me ASAP.


Regards,...

My salary account has been locked the day before i was traveling to other state. I went to withdraw money from atm and got error: temporary failure. I checked my mail to understand the issue. And found a mail in last 17 hrs stating that my account has been locked as mail was undelivered to preferred mailing address. My address was still valid and not sure why it did not reach to me. I called customer care help desk. What a customer care service...

Application reference number 16-[protected]
Given name Raju
Service type fresh
Type of application normal
Fee (Rs.) 1500.00
Payment status (Internet banking) failed

My payment has been deducted from my account but this is showing failed.
Its been 3-4 days no service is being provided to contact to Citibank and we try to contact them they are not giving good response.
'Please...

I have changed my mobile number. It is got updated in bank records. I am not receiving the OTP on my new mobile number . This has been pending from last 6 months. It is very disappointing as this has been pending from last 6 months. I have tried all the possible options with no luck. Please help on the priority. I am getting all the messages on my mobile other OTP... kindly email me how to go forward with this...

Dear sir,


this is vamshi, my suvidha savings account number is [protected] and this is active since 6 years,

I recently travelled to Lagos Nigeria and update my mobile number +[protected] to the bank .


the issue is I got an sms on 13th April that Citibank has blocked my account on security reasons . I called the support and updated that iam travelling on 14th April back to banglore...

Today 28 unauthorized transactions have happened with my citi debit card number at gurgaon. I am only holding the debit card and not shared with anyone else, but all these below unauthorized transactions have happened at gurgaon near delhi, india.
Below are the lists of transactions. Amount of rs 71999/- got deducted from my debit card. I got my card deactivated by calling citi toll free number. This deactivation happened only after...

Sir,
Myself, m. Pamodh kumar, applied online through citibank payment gateway. Amount of rs.211.45 have been debited from my account, but transaction have failed. Date of incident is 08/04/2016. I request for the company to credit the amount as soon as possible....

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Subject: expectation of early resolution of clear case of fradulent use of secure citigold world debit card with dispute reference no -sreff15046784 against complaint no.-[protected]

To all senior case managers citibank greivance cell department i am a respected doctor from india and my name is dr sanjeev varma i hold a citigold account together with my wife dr sunita varma (Prime holder) and sanchit varma with account...

Hello

This is in reference to your letter (Letter no :-ngbl[protected] dated 11/9/14. My father mr.Inder mohan is still yet to receive a sum of rs. 2127 as promised in the letter. Please do the needful as soon as possible by sending a demand draft to the following address.

Pkt f 58 a, gtb enclave, dilshad garden, delhi -110093
Cell number:-[protected]

For any clarifications please feel...

My credit card payment due date is 4th April, but the minimum due amount was deducted from my account on 3rd April. And I paid 100% due payment on 3rd April . than why the extra charges apply on my credit card . please refund the amount deduced incorrectly .

Also after deduction of money and 100% payment, in account statement the payment date is mentioned as 4th April which should be 3 April as I did the payment on 3rd April....

Sir/ medium

As per phone called customer told I have updated to old card but now issued new card. so this card not required 5546 XXX2 XXXX 8663 please cancelled my documentation file and card....

I like citibank.I heard sumthing new ready credit i called to chk i was promised for a callback .I called to pay the bill and asked abt ready credit i was transfered.Honestly i just wanted to know wats it.And advisor started with my company name and stated ur company is not eligible without even telling me wat the product is all abt this is wat i m informed .Very very bad citibank...

Dear sir/madam,
Please note for the confirmation received from citi bank credit card dept regarding payment issued for insurance.
For your kind information nobody talk to me about payment/information/permission/reminder etc..
We already refuse to stop the royal sundaram medical insurance long back. Now deducted rs[protected] through my credit card. Please make sure reverse the amount rs 13814=00 to my credit card. br...