Claimed

Citibank Complaints & Reviews

1.8
Last updated Mar 22, 2024
Complaints 1860
Resolved
670
Unresolved
1190
Quick Links
Statistics
Share
Contacts

File a complaint to Citibank

Having problems with Citibank?

File a complaint and get it resolved by Citibank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citibank
Customer Service Contacts

Citibank Phone Numbers

Phone
+91 240 663 4653
155
93
+91 79 2640 4653
49
33
+91 79 2642 2484
29
32

View more phone numbers

Citibank Website

Citibank Head Office Address

Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India
600002

Citibank reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
surekumar
from Hyderabad, Telangana
Report
Copy

Not able to transfer funds to and from citibank savings account

Address:411001
Website:www.online.citibank.co.in

Hi team,

I have raised a request for change of address in citi bank online banking for which later i have submitted address proof also. Received a reply from them stating that the as the address proof was not valid the account was put on hold to do transactions. As i don't have another address proof with me i have requested them to keep the old address details as it is and to unlock the account to do my regular transactions.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitp16
Report
Copy

Imps transfer fraud by citibank

Address:Bangalore, Karnataka, 560029
Website:www.citibank.co.in

This is sumit made an imps transfer with citibank for an amount of 15000-/ to sbi account on dated 2nd aug 2016, i am calling customer care everyday and getting no help.

citibank saying amount is settled by the benificiary bank and benificiary bank is saying we have not received any payment.

i will also file RTI against citibank and sbi for the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560037
Website:www.citibank.co.in/infojsp/launch.jsp

I called in regarding my credit card bills, for charging 500 on withdrawal of 200rs and so on. I wanted to know why there is no intimation of the 500rs when we withdraw amount from credit card. But there is a message intimation for every credit and debit. How horrible is the service cheating customers. Plus no complete statement of transactions available to see what is going on.. Transactions are generated once lot of interest and money is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neeraj_cc
from Mumbai, Maharashtra
Report
Copy

Over charging in my credit card bill

Address:Lucknow, Uttar Pradesh, 226001

In my recent bill rec'd today i have been charged with
Overlimit fee. rs 603.08
St etc. tax. rs 90.46

I àm 14 yrs old customer and do not agree with the above charges hence need reversal of the same

I have laid the entire amount under protest

Neeraj kumar gupta
Card no..[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
punnu1843
from Mumbai, Maharashtra
Report
Copy

Paid full oustanding amount not shown in my card

Address:410210

Hi i am amit shukla having city credit card no is last four digit is 9548.. I paid full outstanding amount in before due date mode payment is neft, with successful ref id iv03017119 through sbi bank amount is 5700 date of payment is 11 august at 11.29 hrs in morning, still not shown in my card, so i make a coplaint to custmer care also,... Complaint also through city costumer care, complaint req no is-3680... Pls do needful, req to avoid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mailpankaj2402
from Chennai, Tamil Nadu
Report
Copy

Online Internet banking bug

Address:Chennai, Tamil Nadu, 60-3103
Website:www.online.citibank.co.in

I have initiated the IMPS transaction. i have recieved the successfull transaction message but in the screen page has not been forwared to succes page. So i was unable to find the transaction reference no.
I am attaching the screenshots of the application defects....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manmohan9305361484
from Patna, Bihar
Report
Copy

Want to pay credit card dues reflecting on cibil (no account in present)

Address:Lucknow, Uttar Pradesh, 226010
Website:citi bank

Dear Sir,
We would like to pay our credit card dues towards the cr card no-[protected](Deepak kumar Saha) but in present we have no acccount with citi bank. So please provide a excutive to collect our payment.
Some time before we have complaint in customer care and received a request no-SREFS14039821 but they have told me that there is no solution with him.

Cr Card no---[protected]
Name[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411014

I got a bill near 40000, and i paid near about 39000 to citibank cc becoz i didnt paid some amount not even 3% they charge me interest on my full bill of 40k. I said them i will pay interest of the remaining amount but they are not agree with that. So cancelled my card because of that i my cibil score are down. This is not fare with consumer they have right to speak & govt have to give justice....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hackeruser
from Bengaluru, Karnataka
Report
Copy

Regarding my credit card

Address:Thane, Maharashtra, 401105
Website:www.itsourceindia.com

Hii this is sanjeeet mishra here from mumbai,
Well i had applied for credit card and sended my document to citibank credit card department,

Even all verification of card and documents was done, bank has approved me credit card also, but citi bank had puted wrong address, because of which i credit card is on hold,

Kindly make it correction and let me know my credit card confirmation when i will be getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Evkumar Kumar
from Madurai, Tamil Nadu
Report
Copy

Unauthorized credit card charges

Address:600058
Website:citi.com

Kind attn :
Iam vijayakumar from Chennai having the CITI bank credit card and i had taken loan against my credit card and I had paid 25 EMI and i want to pre close my Loan with my complete outstanding. I had taken a request for loan closure and I had paid Rs 86890.00 on 7th June 2016. after clearing my loan, again I got message i need to pay Rs 4890 which is due for the may month EMI. I was shocked and i asked about that to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dilip_Bachhar
from Mumbai, Maharashtra
Report
Copy

Conversion of Transaction amounting to rs. 22723.00 into 24 month Flexipay

Address:700127

Dear Sir,
I have an credit card no: [protected].

I have made a transaction amounting to Rs 22723.00 as a SBI LiFE premium payment but want to convert into 24 months installment.

Pl convert.

Regards
Dilip Kumar Bachhar
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahmud kotebagil
from Hubli, Karnataka
Report
Copy

Imposing unauthorized transaction my account

Address:Mumbai City, Maharashtra, 400051
Website:www.online.citibank.co.in

Dear sir/madam,

Please provide me justice.

Since february month i have been tortured by citybanks representative about the some unauthorized amount that has done by someone else due to week citybank security. I came to know that somebody had done the transaction with my citybank card when i checked the citybank monthly account statement of feb 16 at that time only i informed that i have not done that transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohd zubairlakha
from Mumbai, Maharashtra
Report
Copy

Misuse of my card

Address:Mumbai City, Maharashtra, 400008

This is to infom yiu that without my concern citi bank has deducted my money from my account and gave to the mediclaim policy i have nt confirm the bank how can they deduct without my confirmation and i have clearly told the ins co that i am not interested in the policy so how can they take my money my card no is [protected] in the name zubair lakha...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nemish Kumar
from Pune, Maharashtra
Report
Copy

Credit card not getting activated

Address:Thane, Maharashtra, 401105

Respected sir / madam
I mr. Nemichand b kumavat recived a credit card from your side on 15.07.16 still not activated daily your executives say to do a transation when i make it fails and when i call again the say do transation in moring when again it fails they say do it in evening you card will be activated daily false statemnt is given from yr side still my card is not activated a query has also being raised but has no solution now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
denis55
from Mumbai, Maharashtra
Report
Copy

Fake calls from Citi Banks behalf and asking personal details

Address:Pune, Maharashtra, 411014

[protected] mobile number trying to call me on Citibanks behalf and asking personal details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
edwardbenzigar
from Khammam, Telangana
Report
Copy

Not allowing to open an nre account

Address:691304
Website:www.citibank.co.in

Dear sir,

With a
1. Valid indian passport
2. Valid uae residence visa
3. Bank statement
I am able to open an nre account in sbi & axis bank.

Why is this citi bank, india is not allowing to open an nre account. They want utility bill in my name, they want document like aadhar card from dubai and many many things.. Does citi bank does not come under reserve bank of india rules???...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jinny manoj
from Mumbai, Maharashtra
Report
Copy

CC A/c no 0607063702 Closer Letter

Address:411001

Dear Sir,

Closer Letter for CC A/c [protected] for M/s Priya Capacitors Pvt Ltd already submitted on our site as on 10.01.2015, but till time no any reply for me.
i have requsted to kindly closed the CC account.

Thanking You,

Best Regards

For Priya Capacitors Pvt Ltd

Jinny Manoj

Cell no : [protected], [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siva1901913
Report
Copy

Credit card misuse

Address:560008

Hi all,

I got call from the below number [protected] they told call from citibank and your citibank crdit card reward point has deposit as amount and get the daetails and generated one time password (otp).

I not at all shared one time password even though amount deducted rs14500.
They generated 7 time otp continuously i not shared otp but amount deducted. i dont know what is the use of one time password.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Julietnoel
Report
Copy

Forgotten ipin no

Address:4000092

I have forgotten my ipin no and shifted to canada. Changed my mobile no. So not able to get new ipin no. Submitted letter through courier stating all information and requesting to give new ipin no. But they reply back to submit the same information again. Couriered same information twice. Contacted by phone but no help. It is so disgusting on the part of citibank to handle their customers in such a bad manner. No good to have an account with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ram Rao Shri
Report
Copy

Credit card settlement issue

Address:122001
Website:citibank.co.in

I had a credit card with me from citibank with the following details:

Name on card: shri ram rao

Card number: [protected]

Email: [protected]@gmail.com

Phone number: [protected]

Address: 1258,
Sec 17 c,
Gurgaon.
122001

I settled this card however i did not receive any settlement certificate from citibank. please send the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy