Citibank Complaints & Reviews

Sir, I have obtained consumer loan from Citi Financial, Nagpur, and paid all the dues to this financial institution long back. I have with me necessary N.O.C. received from this Institution. Similarly I have taken personal loan from HDFC Bank and cleared all the payments. There is no settlement was done. All the payments were made by me. Necessary NOCs of these institutions are also with me. Still bad reports are reflected in cibil in my...

My Citi Bank credit card billing cycle is 22nd to 21st of each month and the ill gets generated on 22nd of each month and payment due date is 7th of next month. For the expenses incurred during the month of Feb and March, the bill was generated on 22.03.2016 and I received a message at 9.32 AM that your bill has been generated. However, at 3.20 PM on 22.03.2016 I received that the payment for card is overdue and my card was blocked with immediate...

Citibank NA, Fort, Mumbai has closed my Personal Account and delinked my Credit Card without providing sufficient reason.
My credit card had 40k+ points valued approx. Rs.40k.
I have another bank account in same branch which the bank has left open and untouched.
Upon my request to link credit card and points to the open Acc. CITIBANK is refusing....

Today i have found an offer for citi bank card holders on agoda.com in hotel bookings. I wanted to see how much discount is offered using citi bank card, so entered some 4 days and pressed pay. To my surprise Rs.26590 has been paid without any further authentication. Where as in your web site it is clearly stated that either OTP or IPIN is required. As not generating OTP as mentioned caused this damage, it is your duty to correct it. So immediately...

I am J.Jayachandran and I am holding Citi Bank Credit card with No. xxxxxx0601 .Today I made purchase with Chennai Silks, Coimbatore using the above card for Rs.795.I made only one purchase.But I received two messages confirming utilisation of credit card.
Please check up your records and confirm utilisation of only one amount avoiding double payement.
Regards...

This is regarding citybank personal loan LZXUNT7357995, which is opened 03-Mar-2016. Due to some unexpected issues, I can't continue with this loan, as there will be financial crisis and I will not be able to repay the loan. So I requested citybank to cancel this loan and I am ready to pay back the amount credited in my account, also ready to pay the cancellation charges. As per citybank executives they don't have option of neither cancellation...

Background

Citibank NRE/NRO account had been opened back in 2005 / 2006 and was open due to 'Zero account balance maintenance for life'. This account was used periodically on as and when required basis.

In Nov 2015, I received an email to update KYC documents and was sent straight away to Indian address. I receive confirmation on 4th Dec 2015 that KYC details have been updated.

Even after that,...

Amount of Rs 20000 was withdrawal from ATM without my ATM card .As i have not lost neither shared any my card or account details .My ATM card is with me and just received the message of Cash withdrawal on 4th March 2016 10:46 am.
I called up the bank informing about the same .They have asked me to log a police complain and will check it .No assurance is provided by bank for the cash refund .Its not that i lost my card and someone has...

CitiBank deactivated my current Debit card(validity11/2017) without giving me a single information my current card had validity till 2017 and when I tried to withdraw cash in emergency at 2AM in night it gave me error that current card is deactivated.
Please help me as CitiBank is not at all listening me at this emergency moment.
Their behaviour and way of talking is also very rude to me.
I am in need of money and cant...

Hello Sir,

Iam the customer of Citibank since 8 years and i used as a salary account.Since last 2 month Citibank deducts 600 +87 rupees as the NRV as the account was not maintaining 1 Lakh in the account.This was not informed me and now i have to cancel this account.As iam staying in US and i was not in regular touch with bank and bank says they have sent me an email and the concern letter to my address.But i have not received...

I am old customer of Citibank using various products of Citibank including Credit Card. This month on 3rd of February, I made credit card payment via cheque. The cheque got rejected by Citibank saying Amount in figures and words do not match. I thought, I might have done some mistake while writing figure in words, so I issued another cheque on 5th which was also rejected by Citibank. I called up Citibank to enquire the proper reason and I...

I have a credit card from citibank from 2013 this year it has to be renewed but instead of renewing my credit card they closed credit card and didnt inform me about it i got to know about this when i tried to use it and its stopped working after that i contacted citibank they said if you have to send an email for reinstatement of card with id proof even i have paid all my bills on time and paid in full...

I had applied for a Credit card in Citibank, had got the verification call and also the reference number in message stating "card processing will take upto 7days" but its being more than that I haven't got any intimation from their end....

In august 2015, I have made transaction from my Citibank credit card for my Aapc membership whose cost was around 8k but that transaction was not successful.So I did it with my friend's credit card.But they still charging me for that unsuccessful transaction.I already sent them all the proofs that shows the transaction were cancelled, but they still charging me...

As on date, I have no credit card.
Once upon a time CITIbank representative came to my Factory for their own interest for giving credit card in which I have applied but I am not getting any card.
Then how it is showing or coming in my CIBIL report.
I think this type of bank should not go to door to door for advertising as it is creates problem to the normal life style of general people like us....

From: shivprt
To: principal.nodal.officer
Cc: head.customercare
Sent: Mon, Feb 8, 2016 12:36 pm
Subject: Complaint Regarding Citibank (Should be Dealt With Urgency)

Hi,

This is Shivender Pratap Singh (CITI AC No : [protected]) would like to register a complaint against citibank.
I have an Insurance Account linked to my salary account. When i opened this account on 29th Oct...

I have given cheque to citibank for the credit card payment. The details of the cheque are as below:

Bank Name: Janata Sahakari Bank
Cheque Number: 485241
Amount: 49611/-
Amount in Words: Four Nine Six One One Only

Citibank has returned the cheque saying the Amount in Words and Figures do not match.

Is this words format not acceptable by RBI rules?
I have been issuing...

I must say Citi Bank does not have any security for credit card transactions nor has it got adequate educated staffs to deal with any credit card frauds made.
Yesterday during late evening I started receiving SMS about uses of Citi Bank CC stating "Rs. 25000 was spent on your Credit Card **** on 10-FEB-16 at RAJ ENTERPRISES" . Thereafter I checked my wallet to see whether my CC was there or not. I found my CC in my wallet...

I purchase a mobile phone from flipkart on date 22-Dec-2015 amount 8160 Rs. And there is a offer of 10% cashback on the same on citibank credit card. But till date i.e.10th of Feb, i didn't get any cash back. When i follow up the same issue with flipkart, they saying you have to contact your bank for the same . Please see the below mail from the flipkart :

Order id: OD[protected]
Incident Id: IN[protected]br...

Hi Team,

I Pavan Kumar P, had a savings account (A/c No. [protected]) which has been dormant and account has been closed. The account was a suvidha account (salary account)

I have given a account closure request at Citi bank (Camp branch) and have requested a soft copy of the letter to my registered mail id, as i was relocated to Hyderabad.

Request you to kindly provide me a soft copy of my Account...