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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 47

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J
Jayprakas Rakshit
from Chakia, Bihar
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Interest charged

Address:Kolkata, West Bengal, 700010

I'm very much regular paymaster.Even though in last 2 bills you charged interest. I tried to contact your Kolkata complaint phone but nobody was picked up phone. Payment of last month is being paid deducting interest. Current month interest is carried forward with higher amount. I'm not going to pay interest amount. I request you if you wave interest I will continue with your card otherwise I will surrender card. No fault of mine why should...
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A
aadilma
from Gurgaon, Haryana
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Account activation

Address:122016
Website:www.online.citibank.co.in

I joined a new company and opened an account in CITI bank. It has been 15-20 days now account has not been activated. Agent is not picking any calls of mine. I am stuck with this worst bank as this was my first experience and it is feeling like hell. Mentally harassed. Please take action...
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V
vivek1929
from Bengaluru, Karnataka
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Referral program for citi credit card is a fraud

Address:Hyderabad, Andhra Pradesh, 500075
Website:www.citibank.co.in

CITI bank has a program to provided 2000 cashback for customer that referred a credit card to others.

As part of it I referred two of my friends whom got credit cards and using them for a while, but didn't get cashback for any one at least.

They are saying that the one of my fried applied through other online channels apart of one that I referred (email). So I am not able to get the cashback. I realized there...
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Address:Mumbai City, Maharashtra, 400079

Dear Sir/Madam, I had been issued a Premier Miles Card on the condition that this is the life time free card. Both Citi bank Sales Team as well as Varification team had communicated during telephonic discussion that we are issuing respective card with life time free card request. But when I receive the message for first statement, I come to know that Citi bank had levied the charges of Rs. 3435. When I had talked with CITI bank officer...
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A
ankit1387
from Kolkata, West Bengal
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Wrong Charge in Credit card

Address:New Delhi, Delhi, 110049

I am a Citi Bank Rewardz credit card holder. In my credit card statement for December (statement period is from 26th Nov to 25th Dec) Citi bank has included a transaction of Rs 1382.85 dated 16th Nov 2015 which was already accounted for in the last month's statement. The response I received was that the Merchant claimed the amount on 9th Dec 2016 for a transaction done on 16th Nov 2015 I did not conduct any transaction on 16th Nov....
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N
nathsah123
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Credit card phishing scam

Address:122002
Website:www.citibank.com/india

Citi Bank has changed my mobile number in my credit card without of notifying me to do fishing scam. Talked to the Citi bank customer care#[protected], [protected] and their customer relationship manager name: Shanti even she doesn't give any response for this matter. I have not requested to change my mobile number. Citi bank and their associated staffs are tried to make deception with me for unexpected loss of INR60, 000 from my credit...
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N
nsbciti
from Mumbai, Maharashtra
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FW: refund status for the cancelled item (EC-412820)

Address:560062

Dear mr bandi,

Thank you for contacting us.

We are sorry to hear that you have still not received the refund for your order[protected]. The refund has been processed for your order[protected] on[protected] from our end and ideally should be credited in 7 – 10 business days under the name trendsutra platform services pvt. Ltd.

Request you to send us the bank statement of your account from where...
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S
sunilcmv
from Delhi, Delhi
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Un authorized online Transaction

Address:Bangalore, Karnataka, 560040
Website:DUMMY ME BT ONLINE

I Sunil Kumar, Having citi bank credit card .On 30th DEC 2015 My credit card swiped for Rs.1000 at DUMMY ME BT ONLINE. Following message i Got is "Rs.1000 was spent on your card on 30th DEC 2015 at DUMMY ME BT ONLINE.This transaction has been processed without the additional factor authentication prescribed by RBI". But i have not done any transcation on this day. I given complaint for this and blocked the card. But Citibank people are telling...
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M
manjunath ambiger
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding stopping the ECS for my savings account.

Address:560040
Website:citi.co.in

Hi, I had an BSLI health insurance policy and the amount was debiting from citi bank account monthly in May 2012. It was for only one year and not agreed for renewal of the policy. This citi bank is not stopped the ECS from the account after one year. Regarding this I have sent the written request to stop the same many time from 2013 onwards (5 to 6 times till now.). Asked them to stop ECS and they are telling there is no ECS on your...
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P
Priya entertainment
from Chennai, Tamil Nadu
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Citi bank account activation more than 2 months

Address:Ranga Reddy, Andhra Pradesh, 500084

Hi, I have joined recently in new MNC company so they asked me to create new bank account for salary, which i did on nov19 2015 its more than 45 months still the account is not activated, I havent seen any bank taking this much of time to activate the single salary account and I have not get the salary becoz of these guys . Every time i call these guys they are telling account activation is still under process and will take some more...
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V
varuna152
from Delhi, Delhi
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Cancellation of credit card

Address:New Delhi, Delhi, 110009

The credit Card [protected] cancelled without assigning reason held since 2007. Other card [protected] had been assigned with undue charges despite of timely payments....
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Address:411031

Hi, Query #1:- Bank debited the amount saying 100195.56 & 8219.44 on 14/12/15 & 16/12/15 rasp without any information or intimation from bank so bank should inform to the customer if debit the amount from customer account. Query #2:- I am taking multiple follow up for the same from last more than 10 days but still the amount has not been reverted back to my saving account. Query #3:- I have loan due amount around 68000 on my ready credit...
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Address:Chennai, Tamil Nadu

Hi, I had a auto loan on my name from Citibank in 2006. I had paid that and wants to get the “Form 35 + Cover Letter + No Objection Certificate”. I had sent three letters to there chennai office. but they didn't send the documents later i had raised this with there Chennai and Delhi Nodal Officers over the emails but still no response. I had sent them reminders and no luck so far. Its more then two months now. I had closed my...
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R
raj.rauthan
from Gurgaon, Haryana
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Credit Card

Dear Team, I'm a citi bank debit and credit card user since almost 5 years. I carry out very frequent foreign business trips thereby making use of my citi bank corporate credit card. During my last trip to Ghana I was able to notice one of the disputed transaction done via ATM from my citi bank corporate credit card .With following details 30-Jul[protected].30 INR (800.00 GHS). I was only able to notice this disputed transaction...
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Address:110009
Website:Www.consumer complaints. ir

My cheque from indian oil petrol pump model town was lost in transit. I have already dropped new cheque. You had promised 500 turbo pts to credited to my credit card ending with 1873 you have already received my new cheque. But turbo pts have not been credited yet....
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A
Amarnath m r
from Bangalore, Karnataka
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Citi bank is trapping and robbing me

Address:560085
Website:www.online.citibank.co.in

Sub: - Citi bank is trapping and robbing me and other people by frightening them of taking legal action, humiliating and torturing by making calls by using the credit card and loan against credit card as a tool. Dear Sir, This is in reference with my earlier communication subject Credit Card Company tempted me and given big loan against credit card but my monthly income was not eligible for it. Sir I would like to bring in your notice...
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Address:110009
Website:WWW.consumercomplaints. ir

Loss of my cheque no 000093 bank of baroda from model town drop box of indian oil petrol pump.Despite repeated phone calls no action has been taken my complaint no is 97370 dated 09/12/2015 The amt of cheque was rs 16181=69p l was promised 500 turbo pts to be credited in my credit card no [protected] for stop payment of my above cheque.kindly do it at the earliest so that I can issue you a new cheque. Kindly see to it that my late fee...
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K
khali123
from Pune, Maharashtra
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Documents submitted for credit card in citibank but no response

Address:Pune, Maharashtra, 411028
Website:www.citibank.com

My name is khalil . i submitted document to sales executive in CIti bank on 18 -sept-2015 but still i m not getting any call or sms from citi bank. My form no. is EF7074. PLz reply if it is rejected or what ?...
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P
Preetam Banerjee
from Mumbai, Maharashtra
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Yet to provide credit card after one month of document collection

Address:Mumbai City, Maharashtra, 400076
Website:www.online.citibank.co.in/credit-card/credit-card.htm

After numerous persuasive and irritating calls at my office desk by Citibank credit card agents, I agreed to apply for the card. They collected the documents very next day. I got a single text message from Citibank in the next few days confirming my application. I was very busy with some work for the first couple of weeks, so wasn't that much bothered with no response from their side. At the end of two weeks, I called up the customer service...
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B
brajesh20
from Mumbai, Maharashtra
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Cash back against personal loan

Address:Gurgaon, Haryana, 122001

Hi my name is Brajesh kumar srivastava and I had taken a personal loan from CITIBANK India account number LXXT0X841X996.All the conversation done with Mis. Manshi Mobile No.-[protected] and she committed me that 10000 Rs cash back will be refunded to you within the month after disbursal loan amount. It's already completed 4 month and I have paid 3 EMI but still I am wait for the cash back.When I cal him they don't attend the cal neither cal...
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