Citibank Complaints & Reviews

My name is khalil . i submitted document to sales executive in CIti bank on 18 -sept-2015 but still i m not getting any call or sms from citi bank. My form no. is EF7074. PLz reply if it is rejected or what ?

After numerous persuasive and irritating calls at my office desk by Citibank credit card agents, I agreed to apply for the card. They collected the documents very next day. I got a single text message from Citibank in the next few days confirming my application. I was very busy with some work for the first couple of weeks, so wasn't that much bothered with no response from their side. At the end of two weeks, I called up the customer service and they informed that it was still in the Document Collection phase. After numerous calls and emails they collected the documents again. However, after a month now it's status is still showing the same in their online portal. Now they are telling me stories about how the Chennai flood has delayed their process among other things. This is serious injustice to me. I hope nobody applies for credit card from Citibank.

Hi my name is Brajesh kumar srivastava and I had taken a personal loan from CITIBANK India account number LXXT0X841X996.All the conversation done with Mis. Manshi Mobile No.-[protected] and she committed me that 10000 Rs cash back will be refunded to you within the month after disbursal loan amount. It's already completed 4 month and I have paid 3 EMI but still I am wait for the cash back.When I cal him they don't attend the cal neither cal back to me. I spoke to Mrs. Ashish also Contact no. [protected] but same response.He don't attend the call neither call back.

I have done transfer funds to another account of axis bank from my account of citibank on 28nov2015 of 25000/-.But the payment transfer was not credited to that account. But that amount was deducted in my account. Iam not received that amount back.How long time that amount that I will be credited back? I have received message back that it was refunded but amount was not credited back on my account.

Dear Sir, I have taken a Loan on my Credit Card in citibank. I had requested for Preclosure of the same on 28thNov 2015. They promised me that the outstanding amount will get reflect in my credit card balance in another 24 hrs and then i had to make the payment. The payment should be done within 3 working days of theirs. The problem now is the outstanding amount is not reflecting in my credit card balance even after 3 working days. With regard to this whenever am caling the customer care persons they are asking me to wait 1 more day. How long i have to wait? Till an interest is added from their side due to late payment? And i have to fight with them for reversal? This is completely unethical!!! I could see so many people are facing same issue with Citibank. Is there any regulatory who can solve these issues?

As per my documents i feed my birthdate on the account information in my citi bank details. but now i can't open this with my registered birthdate and any how i can't reach to the customer care executive about my birthdate or want to change also the email ID.

CitiBank held a Go Digital contest from 28th July 2015 to 28th October 2015, where top 20 online transaction makers will get iPhone6. It mentioned winners will be announced with in a month on contest on website but still no sign of it. Also when called to customer care they said no such computation. Even today when we search on google "Citibank iPhone6 contest" the contest page still comes up.

Illegal transaction from my account, when i complained, they told to file fir, i did so, after few days they are tell, we cannot help in this concern. Fraud happen with me on 23rd oct midnight, when i called to citi bank, their server was not working so they were not abale to block my accounts. Because of that i lost further RS 25000. Total amount i lost was 50000 both including debit as well as credit card.

I have close Citibank credit card by giving all the payment, almost 2 years ago but Citibank did not close the card and forcefully gave me some policy, , now I just got to know via email that my amount is outstanding, they have not given any confirmation or any notice about policy, , even after I am not interested. please help nandan [protected]

I have a salary a/c # [protected] with citibank and someone did ATM withdrawl transactions worth Rs 40, 000 on 5th Nov through 4 transactions of 10, 000 each through Fraudulent way. MY ATM pin was not shared with anyone, noone from my side has done these transactions. This is a complete security breach against my account and my salary. I have lodged a complaint with citibank and the local police station, however I have not got anything yet on the same. Neither the Bank provided the disputed transaction amount back yet and not done any proper investigation in the matter. Regards Pooja

I m Karunesh Mishra citi bank credit card holder .I complained about extra chrges six month back in citi bank nd still matter is pending no response yet. This time I hold credit card payment and asked to citi bank for my matter, they said complaint filde but no activity. Without any infomation citi bank credit card department deducted amount from my citi bank account @ the rate of high chrge. Which is not acceptable being a Customer I m facing big problem due to extra chrge which I m paying since last six month with interest. Citi bank all tym threats and harras by their executive calls.I need complete fund reverse otherwise I 'll file a case against citi bank.

Hi, I got a deduction of 4400 at my Citibank debit card on 30 October. The payment was made to indiaideas.com and I do not recognize this payment. Please help me track this. There are so many people who have faced similar deductions at indiaideas through Citibank accounts. The transaction ID [protected] Kanav.[protected]@Gmail.com [protected]

I referred my friend for citibank credit card and in spite of two months, i did not get any money as promised (rs. 2000). the same happened with my friend too who had further referred another friend for credit card. when I lodged complaint, it was disposed off without any outcome. when i called up to check my status after around a month, i was given a fresh complaint no. when i called up again after one month to check status, they lied to me that my friend had got thr credit card on his own reference. hahahahah.. what a lie.. this citibak is teh biggest fraud company. guys just dont trust this bank. this is full of cheaters. if a bank can cheat its customer for a mere amount of Rs, 2000, then you can imagine what it can do for biggest amounts kept with them. Just cancel all your relations with this cheater and fraud bank.

Recently, I lost my wallet and my credit cards with it. Among the 4 cards in my wallet, only the citibank card could be misused. It was used at an ATM to withdraw cash. Without the PIN, cash was withdrawn from the ATM three times! As soon as I got the sms alert, I realised my card was missing, lodged a complaint and cancelled the card. The funny thing is, a few days before this incident, I had asked for a new PIN to be generated. This new PIN is still sitting in my house in a sealed condition. I myself do not know it, and yet the ATM transaction happened. Citibak is refusing to take responsibility in this matter.

Citibank india is defrauding customers by its referral program.i asked the executive whether the program is valid for family.he said yes.my dad applied for credit card via a request from referer.as per the program, my dad was supposed to get 250 turbo points on joining.& referer should get 2000 ₹ credited in their account but to my surprise both the credits failed.please do something so that reputation of Citibank is maintained.i am not the only victim of this program. Here's the proof - ( www.mouthshut.com/review/Citibank-review-tsnqsrntus ) my dad's phone no.- [protected], email id - sumit.[protected]@yahoo.co.in

I have purchased one product from Flipkart through citibank credit card. I have converted into 9 emi. 1st emi was deducted perfectly but from 2nd emi deducted full remaining amount. The same check with Flipkart and infromed me that emi cancelled by citi bank. Also called to citibank Many times but not ready to give resolution. Please give me resolution otherwise have to complain to consumer.

Fraud transaction by one97 communications l noida

One97 communications l noida has done an fraud transaction. No such transaction has been done by me. Please check and refund this amount back to my credit card account

Below is transaction details..

28/09 [protected] one97 communications l noida 39.00
29/09 [protected] one97 communications l noida 600.00
29/09 [protected] one97 communications l noida 15.00
05/10 [protected] one97 communications l noida 342.00
07/10 [protected] one97 communications l noida 62.00
08/10 [protected] one97 communications l noida 61.00

I hope you (Citibank) take an early action on this and revert the amount back

Thanks
Suhas
[protected]

Iam suresh rathod. Sir I got call from [protected] a lady payal sharma and she told she was calling from citi bank delhi branch.she told she was from loan section and told that citi bank provide loan at low interest rate 9.5%. And she told citibank provide loan on the name of standard solution, co-partenership with hdfc bank.then she asked me how much loan should I requerred.then replied I needed five lakh.then she asked me to sent some documents for loan approval..then I sent documents like id proof, pan card, bank statement and two photos through email id citi.[protected]@gmail.com..after a day call came from [protected] she was also a lady naming mrs verma and she was saying she calling from citibank loan section.and she told my loan was approved and she was saying there should paid 4emi and processing fees in advance totally 23880 rupees.then she gave me a account no [protected] .then I paid 23880 rupees to this a/c no on 5/9/2015 favour of standard solution which it was payable at lajpat nagar branch[protected] I paid it through neft from sbi bijapur.after that two days payal sharma called me and she was saying my loan process requerred NOC certificate.then I replied I haven't that certificate.then she said citibank would provide noc for this there should pay 25500 rupees as a security and she told this amount would refund after loan sanction.then I paid this amount in same a/c no which mention above. It also paid by neft in sbi bijapur on 15/9/2015..then after payal sharma lady called me and told my loan process would completed in four days.but after four days I tried to call them, their all no's switched off.this is really fraud me sir.please help me and try to recover my amount. I lost totally 49380 rupees sir..please sir. From Suresh rathod Bijapur( karnataka) [protected]

I have occurred a fraud of Credit card and on the same day I have complaint citibank three times and at that times the fund was not transferred from my account to beneficiary account but the bank has not heard my request of stop payment and now they are charging late payment charging and saying that now as per RBI rules we will do legal procedure. I have also make police complaint for the same. but they have not tried for the same. The amount which I have not spend then why I should make payment?

I am using Citibank Card from last 10 years. In Aug 2014 i made purchase of Rs. 44177, by mistaken payment done was 24177 on due date. In Sept 2014 statement Rs 1100 charges levied on my for the due payment of Rs 20000. I immediately clear the dues on 23rd Sept. (statement received on 22nd Sept, with due date 5th Oct 2014) Requested bank to reverse the interest charges of 980 from card, since than bank accumulating the charges and in Sept 2014 it becomes Rs 11226. I am regularly using my credit card and paying the purchase dues before due date / Statement generation. As requested earlier, i have enough funds in my accounts, I am using credit card for convenience not to get credit from bank. Please check the my account history for last one year and reverse the charges. My Card ending with 7625 ... Registered mobile number : [protected]