Citibank Complaints & Reviews

Citi Bank is very unfair & charging high interest to customer, I am using citi bank credit card from last one year, In Last month I have purchased total 55, 972, out of that I have made a payment of 45, 510 with in due date, but due to some emmergency i have not be able to make the payment of 10, 462, for that i was charged INR 3315, as an interest Amount . When i called the customer care guy, " he told me its our norn, if you are making...

We have done Payment of our citi bank credit card from HDFC Net Banking on 1st April.Credit Card Number: [protected]. But it get reversed on 2nd April 2015 and as per the communication in below mail with HDFC Support the transaction was returned by the beneficiary bank.. Due to this an amount of 1500/-Rs has been charged in credit card bill. Which is not acceptable. Revert from HDFC Bank Support: the transaction was returned by...

Dear Sir/Madam - I have been facing issue for the past 45 days to login to citibank(Credit card) . I am facing this issue from 16-Mar( I believe) and raised a concern by end of Mar month/start of Apr month to the customer care. After few calls I was unhappy with the way they responded and so requested to connect the call to any of their managers and a person named Imitaz who introduced himself as Manager heard my query and asked to mail the...

During the month of Oct 2014 I tried to use my Citibank credit card to make an online bill payment to Airtel for my land line bill. The transaction failed 1st time with error - 'Page cannot be displayed', I re-tried again and it was successful. To my shock I received a statement in the month of Nov 2014 with 2 transactions of the same amount on the same day with same transaction numbers. Immediately I raised a complaint with Citibank customer...

Hi, My Citibank Credit Card number - [protected] Please note, I have a Citibank Credit Card which is valid from 8/11 to 8/14. Till now I have not yet received a new card with the new valid date. It's very amazing that the bank has still not realised it Request you to check and send a new card Thanks Bindu...

This is to inform you that a fraud ATM transaction has been placed on my debit card ending with xx2224 of amount 240 Canadian dollars which is equivalent to 13662 INR on 6th Oct although i was in India at that point of time. But its very unfortunate that for a prestigious bank like CITIBANK's security is getting compromised and added to this high inconvenience further no credits has been provided to the customer that too a PREMIUM CORPORATE...

To, Manager-Customer Service Citibank N.A. Date 15.04.2015 Referance : Citibank Call from Phone Number +[protected] dated 15.04.2015 Dear Sir, Citi bank well known the details of fraudulent man as follows: The E-mail address form which the transaction was booked :[protected]@gmail.com IP address :112.79.36.76 Shipping Location: Azhar Ali -C/O Ramesh Nadar, Satyendra Bhawan, Near Anamika Hotel, Paswan Chowk, Hajipur...

Referance : Citibank Call from Phone Number +[protected] dated 15.04.2015 Dear Sir, Citi bank well known the details of fraudulent man as follows: The E-mail address form which the transaction was booked :[protected]@gmail.com IP address :112.79.36.76 Shipping Location: Azhar Ali -C/O Ramesh Nadar, Satyendra Bhawan, Near Anamika Hotel, Paswan Chowk, Hajipur Vaishali - 844101, Bihar, India Phone: [protected] Till date...

My new Credit Card got dispatched today. As i ma not in India, wanted them to hold the dispatch. I called up CitiPhone - An got to know that my gender is updated as MALE instead of FEMALE - so they can't update anything on my card. I need to post physical proof to their Chennai Address to update anything!!! I have been using this card for past 3 years - And ID Proof that i gave was Passport but they can't correct their own mistake and...

i lost job 3 years back and some how i was managing my home loan and last year i could not repay emi's of loan, there is person call Hari he is Karnataka mortgage incharge who started interacting with me. i explain my financial situation, he started convincing me and committed with me over phone that all penal charges he has got approval to wave off. i asked him to send mail on this so that i can some how borrow from others and try to regularize...

DEAR SIR / MADAM, I have been charged by fraud person called from number [protected] on 2nd April 2015 10:09 am, who claimed that he is from CITI bank main branch and my credit card need to be upgraded due to new Rules made by RBI else the present card will be blocked due to new CITI bank policy, he also said my card first 8 digits and Name that made me believe he is a true caller from CITI Bank. So please take necessary action on this cheater....

Respected Sir/Madam, Need to launch a complaint against Citibank, where I was a customer for many years. Reason for complaint is my Default status in the CIBIL report is mentioned as WRITTEN OFF where the sanction amount reflects as NIL for Citibank Overdraft account number [protected] which was linked with Citibank savings suvidha account number [protected]. Where as I had closed Suvidha savings account [protected] & Overdraft...

Ref: Card Ending with 8079 Sir/Ma'm, It is quite disappointing to inform that despite 21 telephonic requests and 17 online communications the concerned authority is not sending the loan details in a proper city bank letter head or with signature of concerned officer indicating the authenticity of the letter. Repeatedly they are sending the loan details in an ordinary word document format that too without indication of the source of communication...

I have applied for personal twice with proper docs and cibil score (775) with no defaults. Still it has got rejected. I hold a citi bank salary account and I work for A list company. I was misguided to deactivate the ready credit facility, now that is also gone for me. I wonder a salary account holder and with neat documents if I cant get loan then who else can ??? application ref n is : L1GBa20827487 please consider this as a serious...

I have paid the the credit card bill on 4th April 2015 for the Amount Rs.5189.00 . And the Due date was on 4th April 2015. but the Citi Bank has deducted Rs.259.45 for Violating the DueDate which I have not done.Please Repay the deducted Amount . Hope the issue will be solved as soon as possible The Details of Citi Bank Credit Card Name : D.M.Harsha Card Number : [protected] Bank Name : CITI BANK, Bangalore...

Dear Sir, We are using our credit card No. #8526 in the name of Mr.Atul Goswami. We are regularly paying our dues to all our credit cards and also did it for Citibank card since the inception of the card. We had made payment to citi bank to credit in our above said card but due to mistake done by citibank executive the payment is credited in my brother's card. With great difficulty we could sort out this problem with citibank but Citibank...

I have remitted the amount of Rs.6000/- through online transaction from SBI, Perambur Branch on 24/3/2015. But so far the amount of Rs.6000/- not debited to my credit card of Citi Bank. Regarding this I enquired your official on 31/3/2015 at 9.30 p.m. after getting reminder message from my Mobile phone No.[protected] and they said the amount of Rs.6000/- not debited to my credit card and they asked transaction particulars. In this regard I...

I am holding a current A/c Gautam Promoters Pvt Ltd # [protected], with your bank from last 15y years, besides my father who is a ex banker with Commercial Bank of Kuwait, has been your costumer from almost 25years and at present is your Gold Club Customer .A major complaint against citi bank services. I went to the bank today for my new cheque book, I gave them the requisition slip which they did not accept instead gave me a form to fill...

Hi AllI have applied for credit card through online in the first week of March and in the same week a representative from your bank has got all my documents required for application.He noticed there is no seal in bank statement and he told me to give it back by next day. After that I called him about 5 times and he told that he will come by evening or morning etc., . Last two weeks, I called him about 50 times but he didnt pick...

I get close to 3 calls a day from Citibank, offering me Personal Loans. I have enrolled in DoNotDisturb service, yet I get them in vernacular languages. It is most annoying as I travel abroad and I carry my India SIM for my convenience. This would mean, I get calls from India at odd hours (1 AM upwards and goes on to 4:00 AM my local time). I have mentioned to the callers that I am NOT INTERESTED, yet they call incessantly....