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Citibank Complaints & Reviews

www.citibank.co.in

1.8

Updated: Jul 14, 2024

Complaints 1855

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670

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Address: Faridabad, Haryana

Dear Sir,

Please note that I had a Credit Card with your Bank with Number : [protected]

This card was settled for the final amount of Rs. 12000=00 against reference letter no : ST100416T[protected].

This was assured by your executive that my name will be removed from CIBIL.

But the records are not updated on CIBIL records. Due to which, I am facing problem in getting loan from banks.

You are requested to look into the matter and help me for getting a clean record.

Regards,

Hari Malhotra
Mob. [protected]
email : hari.[protected]@gmail.com

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M

Marutikale77

from Mumbai, Maharashtra

Citibank Credit Card — Even after settlement my name is appear in Cibil Report

Can u pls help since my name is appear in cebil report even after settlement of cedit card bill in Dec 2006. Secondly now i do not know my Credit card No also for any clarification from Ctti Bank.

Regards

MK

V

veritas55

from Mumbai, Maharashtra

Sep 7, 2012

CIBIL report help and advice call[protected]
veritas.[protected]@gmail.com

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Address: Kanchipuram, Tamil Nadu

you have sent me a letter(DATED ON 22.8.2012) stating that if i dont call your bank before sep 4 , my credit will be invalid.I called your city help line ,and entered the new and old credit number and it stated that bith the numbers are invalid.
OLD CARD NUMBER:[protected]
NEWCARD NUMBER :[protected]
PHONE NUMBER :[protected]

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Address: Bangalore, Karnataka

Hi,

A wire transfer has been initiated and completed by E*TRADE and the details are as follows-
Date: Aug 2 2012
Amount: USD 1411.65
Currency: USD
To account: CITIBANK, N.A. xxxxxx4815
Reference number xxxxxxxxxxxxxxxxxx0493

citibank had rejected the wire and USD 30 had been deducted.

I wanted to know -
1) Why the wire had been rejected?
2) Why the USD 30 had been deducted?

I have been calling the citibank customer care ([protected]) since Aug 14, 2012 but no customer representative have given me any response. All they are doing is postponing the date. They have given me a reference number for my query and every time I call they will put me on hold for a few minutes and after that they will ask me to call after 2 days. This is very awful. I have spent a lot of mobile phone bill just by calling citibank customer care. But I have not received the reasons / answers of my questions. Even today I called citibank customer care and I have asked to raise a complaint for this. The representative was not ready to raise a complaint. Then I asked her to let me talk to some higher authority. She put me on hold for 2 minutes saying that she is trying to connect me to her manager. When I asked her how much time it may take to connect she told that her manager is busy so it may take some more time. I told that I can't wait indefinitely as my mobile bill is going on. Then she told me that she will arrange a call back. But 2 hours have gone since then I have not received any call back. All I got is a text message in my mobile phone is a reference number. What is it? Till now I have got 2 reference numbers for one query since Aug 14 but I have not received any response for my query. I don't understand what motives citibank to take so much time to look into their own transaction history. I mean, they do not has to reach out to any second or third party to look into it. It's their own database/ transaction history. And citibank has not given any toll free customer care number. On top of it, they keep asking customers to be on hold/ be online for multiple minutes for multiple days. Since last 6 days I have been calling multiple times, I have stayed on hold for multiple minutes, but no response yet.

Thanks
Priya

Aug 13, 2020

Complaint marked as Resolved

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P

priyamudoi

from Bengaluru, Karnataka

Aug 30, 2012

Its 30Aug today and still no result. After getting no response from the executives and spending a lot of mobile phone bill I requested for a call back from a senior authority. A request has been made for the same. I was expecting a call the very next day, but I got it after 3 days. The sr. person asked me to get CA number from etrade though I had already given citibankall the reference numbers, case numbers and all necessary information related to the wire. I called etrade again and they clearly told me that there is nothing called CA number related to the wire. The sr. person from citibank called me next day and asked me to get something called form mt103 from etrade and promised me that she will be calling me back on the next day. I again called etrade and they clearly told that there is nothing called form mt 103. 5 days has passed but have not received any call from citibank officer. Shame on citibank.

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Address: West Delhi, Delhi

To
The Manager
CITIBANK

Sir,
My CITIBANK card number is - [protected]. we have shifted our house so i request you to please change my mailing address which is as follows:-
103, WHITE APARTMENTS, GH-6,
MEERA BAGH, PASCHIM VIHAR,
NEW DELHI-87

Kindly consider my request as soon as possible

Regards
Brij Mohan Mehta
([protected])

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Address: Hyderabad, Andhra Pradesh

i have applied for city bank "indian oil citi bank platinum" credit card.
my reference number is [protected].

they have not not stipulated any eligibility criteria for applying the card.

i was lured by citi bank for applying the card by viewing attractive advertisements and thereby taken my vital information in the way of applying the card. they have been sending their promotional mails to the e-mail id i have given in the application form.
having taken all the information they are sending rejection letters with out providing any reason for the rejection.

i request "indian consumer complaints forum" to check this kind of information theft by citi bank and take necessary action on citi bank.

ch. s. kiranmai

Aug 13, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

CUSTOMER ID:[protected]
REF:LOAN NUMBER LTB-MRK-3113624
BOOKING DATE:[protected]
TENOR:48
EMI :2226.00
LOAN AMOUNT:78550.00

RESPECTED SIR,

I NEED THE PAYMENT STATEMENT FOR THE ABOVE LOAN AND CLOSING LETTER TOO

THANK YOU,

Dr.M.ELANGOVAN

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S

shambhu1968

from Pune, Maharashtra

Mar 11, 2013

RESPECTED SIR,

I NEED THE PAYMENT STATEMENT FOR THE LOAN AND N O C LETTER FOR LOAN ACCOUNT "L55ZAL4056518"

THANK YOU,

SHAMBHU DAYAL SHIVPURE
18, SHIKSHAK NAGAR
NEAR KALABHARTI KENDRA
CIVIL LINES, DEWAS (M.P.) - 455 001
MBL [protected]

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Address: Mumbai City, Maharashtra

Hi
I had taken a personal loan of amount Rs 75K from citibank on 1st july 2006. My Loan account is 03LNVSPN6497456. I had a citibank Suvidha account and the loan amount was getting directly deducted through ECS payment. I had paid around 39nos of installments. As far as I remember the total loan period was of 3years. But suddenly the bank closed my Citibank Suvidha account. I too was in the set of mind that must be my loan is over and since I was not keeping enough money in the bank it must have got closed.
Suddenly I received a cal from the citi finacial services that there is around 9 installment pending. . As a genuine citizen I paid the complete amount immediately without any delay. But CITI BANK has put my name in defaluters list because of whcih my name is appearing in the CIBIL and I'm unable to take any further loan from any bank. please help

My mobile number is [protected] and email ID [protected]@yahoo.com.

thanks and regards

Please guide me with your sincere advice and also

Aug 13, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

Dear Sir/Madam,
I have applied for citibank credit card through citibank executive two months ago,at the time of documentation, i have handed over all my confidential documents to citibank executive two times & i was informed that my document verification has done successfully & will proceed for physical verification. but i recieved this rejection mail from citibank, at same time i called citibank customer care & asked...

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Address: North East Delhi, Delhi

I Rakesh Pokhariyal presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095, bearing Citibank Credit Card No. 5546 XXXX XXXX 4003, had suffered great headache of fraudulent transactions, which occurred on 07.07.2012 & 08.07.2012. Sir, I have received a phone call from the no. [protected] on 07.07.2012 at 03.18PM. The caller told me that he is from Citibank & credit card no. 5546XXXXXXXX4003 was blocked by me. if you want to activate your card please verify some details i.e.Address, Date of birth etc. During this time (03.24PM) I received a message from LM-Citibk, the caller asked me have you got a message, He requested me that what is the message.

After talking up to 11.30 minute he told me that after 24 hours your card will be activate. On 8.07.2012 after 24 hours I have checked my credit card at Reliance fresh for purchasing of Rs. 162.32. My card was working.
0n 10.07.2012 at 12.20 PM I received a call from Citibank Chennai [protected] that some purchasing have been done by my card. After that I contacted Citibank Customer care No.[protected] and ask the representative that what is the reality? One call I have received on 07.07.2012 and other call 0n 10.07.2012 both are calling from Citibank. They have confirm me that the call which come on 07.07.2012 that is fraud call. This month I have done only 2 transaction i.e Rs. 559.42 for Bharti Airtel & Rs.162.32 for Reliane fresh only.
I found that someone (I don’t know who) used my Credit card to make online purchase for Rs. 130958.00 during the period from 07.07.2012 to 08.07.2012. After 10/07.2012 Citibank is handling everything & some amount of Rs. 73633.00 credit is reflecting in my account. Why Citibank not done action about rest of amount Rs. 57325.00. This amount of Rs. 57325.00 is disputed and urged and retrievals. Having no cocern of any type with these Cinepolis & SHOPONL / BIGSHOEBAZAR/YEBHI.CO. I am totally in full stress how to deal with it. I hereby request you to help me to come out of this.
In this case, I had made application and complained in Police Station Seemapuri, North-East Distt. Delhi on dated 14.07.2012 DD No. 20(B).

Thanks.

Rakesh Pokhariyal
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently I am residing at B-87/4/S-1, Dilshad Colony, Delhi-110095)
Mobile No. [protected]

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K

K CHANDRA SEKHAR

from Delhi, Delhi

Citibank — MIS USE OF CARD

SIR,
I K CHANDRA SEKHAR WHOSE A/C NO; IS [protected] WHO IS AN ACCOUNT HOLDER O[censored]R BANK .I HAVE ALREADY MADE A COMPLAINT ABOUT MIS USE OF MY
CREDIT CARD .BUT TILL NOW I HAVE NOT GOT ANY CDF FORM NOR ANY REPLY FROM
YOUR SIDE SO, PLEASE CONSIDER MY CASE AND FORWARD MY QUIERY.
MY PAN CARD NO: BVHPS7629Q AND MY PHONE NO;[protected]
MY ADDRESS IS
K CHANDRA SEKHAR
GARUDA BLOCK 1/1 A
AF STN, ARJANGARH,
NEW DELHI 110047

R

Rakesh Pokhariyal

from Delhi, Delhi

Oct 18, 2012

Subject : Fraudulent Transactions on Citibank Credit Card No. 5546 XXXX XXXX 4003
Referance : My complain dated 03.08.2012
Dear Sir,
I had registered my case dated 03.08.2012 through online complain Form. In this regard, I am enclosing herewith the detail correspondence received from Citibank for your kind information and necessary action I received following detail from Citibank:-
E-mail address from which the transaction was booked : [protected]@gmail.com
IP Address : 112.79.36.76
Shipping Location : Azhar Ali – C/O Ramesh Nagar, Satyendra Bhawan, Near Anamika Hotel, Paswan Chowk, Hazipur Vaishali Bihar, India PIN – 844101
Mobile No. [protected]
.
Sir, I wanted to inform you that Citibank is sending me disputed bill every month with interest.
I am totally in full stress how to deal with it. I hereby request you to help me to come out of this and trace the fraudulent man. You are requested to kindly take up the matter at your level with Citibank Officials for not harassing me as I am not in a position to pay for the misdeeds/frauds of others.

Thanking You,

(Rakesh Pokhariyal)
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095)

Mobile No. [protected]
E-mail : r.[protected]@epi.gov.in
[protected]@yahoo.com

Encl. :- As above

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Address: Aurangabad, Bihar

sir,

i wnat to netbanking facility

your faithfully
Ranjeet kumar

+1 photos

Aug 13, 2020

Complaint marked as Resolved

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R

RANJEET107

from Nashik, Maharashtra

Nov 11, 2011

RANJEET — SECURITY DEPOSIT MONEY NOT RECEIVED

SIR
I HAD A LANDLINE TELEPHONE CONNECTION NO[protected] AND RESIDED AT SMQ B/1/3 AIR FORCE ACADEMY HYDERABAD-43. DUE TO MY TRANSFER I HAD TO SURRENDERRED MY CONNECTION ON 24 JUN 11 DEPOSITING ALL DUES. BUT SO FOR I HAVE NOT RECEIVED MY SECURITY DEPOSIT MONEY. PLEASE EXPEDITE & COMMUNICATE ON MY [protected]@gmail.com AND MY MOBILE NO-[protected]

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Address: Mumbai Suburban, Maharashtra

My Citibank Visa card ending with number 7019 was misused on 06.07.12 at around 11:01 as per your sms received on my cell no. [protected].
I had brought it to notice your Citi phone officer Mr. Ramesh around 10.30 am that the card is being misused.
He did went on to confirm that Matrix is processing the transaction. Following which, around 11:00 am I had asked my outstanding amount and your system as well as your officer has confirmed that it is INR 888.00.
At the same moment I blocked my card. At the same time your officer has confirmed that my card is blocked and my outstanding remained as INR 888.00
You Citi phone officer as well as your system has confirmed that a my expiry date is not allowing any one to process my card. Inspite of this how card has been processed?

I'm quoting below the sms received by your system at 11:01 am.

:''Transaction at International SER P LT Allahabad IND on 6th July 2012 declined on card ending with 7019 due to invalid expiry date entry.''

If your system is declining the processing of my card even at 11:01 am then how at the same time your system is ahow system is authanticating processing of the card. My card has been blocked and I have sent a request to block it, how can Citibank authenticate any transaction after the request was made. After the request was made, your system and your representative have confirmed that my outstanding was INR 888.02. It is your system failure as the transaction has been processed without a valid expiry date. Attaching the message:
"Rs.87,150.03 was spent on your card 5546xxxxxx7019 on 06 July 2012 at International SER P. This transaction has been processed without the additional fary date."
As it is a fault on behalf of Citibank and Matrix, I as a customer who has been cheated by your system and your Citi phone Officer.
Please note I'm not liable to a single rupee over and above INR 888.00.

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I

indrani chaudhari

from Delhi, Delhi

Citibank — request to block the transactions

my credit card no. [protected] and [protected](add on card) have lost yesterday, please block all the transactions, as soon as possible.

H

himanshu88

from Hyderabad, Telangana

Jul 30, 2012

yes, dont pay

R

Rakesh Pokhariyal

from Delhi, Delhi

Nov 16, 2012

Date 16.11.2012

Subject : Fraudulent Transactions on Citibank Credit Card No. 5546 XXXX XXXX 4003

I Rakesh Pokhariyal presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095, bearing Citibank Credit Card No. 5546 XXXX XXXX 4003, had suffered great headache of fraudulent transactions, which occurred on 07.07.2012 & 08.07.2012. Sir, I have received a phone call from the no. [protected] on 07.07.2012 at 03.18PM. The caller told me that he is from Citibank & credit card no. 5546XXXXXXXX4003 was blocked by me, if you want to activate your card please verify some details i.e. Address, Date of birth etc. During this time (03.24PM) I received a message from LM-Citibk, the caller asked me have you got a message, He requested me that what is the message?
After talking up to 11.30 minute he told me that after 24 hours your card will be activate. On 8.07.2012 after 24 hours I have checked my credit card at Reliance fresh for purchasing of Rs. 162.32. My card was working.
on 10.07.2012 at 12.20 PM I received a call from Citibank Chennai [protected] that some purchasing have been done by my card. After that I contacted Citibank Customer care No.[protected] and ask the representative that what is the reality? One call I have received on 07.07.2012 and other call on 10.07.2012 both are calling from Citibank. They have confirm me that the call which come on 07.07.2012 that is fraud call. This month I have done only 2 transaction i.e Rs. 559.42 for Bharti Airtel & Rs.162.32 for Reliance fresh only and the same amount of Rs. 721.29 paid by me to Citibank on dated 24.07.2012 as per my record.
Citibank official / investigation team representative came to my office on 13th, July 2012, on his advice I handed over my original credit card after tearing up to four pieces and also filled “Card Member Declaration Form” (photocopy enclosed). As per detail given by Citibank representative, I found that someone (I don’t know who) used my Credit card to make online purchase for Rs. 130958.00 during the period from 07.07.2012 to 08.07.2012. After 10/07.2012 Citibank is handling everything & some amount of Rs. 73633.00 credit is reflecting in my account. Why Citibank not done action about rest of amount Rs. 57325.00. I hope that Citibank employee was also involve in this scam. This amount of Rs. 57325.00 is disputed and urged and retrievals. Having no concern of any type with these merchant i.e IRCTC, CINEPOLIS & SHOPONL / BIGSHOEBAZAR/YEBHI.CO. Sir, I wanted to inform you that I have filed a written complaint with the Police Authorities at Police Station Seemapuri, North-East Distt. Delhi on dated 14.07.2012 DD No. 20(B). I contact the IO to know the status of this case on 03.08.2012, he is helpless and advise me to register the complain at the office of The Joint CP, Delhi Police’s Economic Offence Wing, Mandir Marg Police Station Complex, New Delhi – 110001. I have filed the complaint No. D-6217 dated 06.08.2012 at Office of Joint CP, EOW, New Delhi. In this regard when I contacted their office on 22.09.2012 in person, I have been informed that the above said case file no. 4829 dated 28.08.2012 is transfer to the office of DCP (North-East). But till date I have not received any communication, In spite of request and availability of details with Citibank. ( E-mail address form which the transaction was booked :[protected]@gmail.com IP address : 112.79.36.76 Shipping Location: Azhar Ali -C/O Ramesh Nadar, Satyendra Bhawan, Near Anamika Hotel, Paswan Chowk, Hajipur Vaishali - 844101, Bihar, India Phone: [protected]).
I wanted to inform that Citibank is sending me disputed bill every month with interest.
I am totally in full stress how to deal with it. I requested to Citibank senior official help me to come out of this and trace the fraudulent man and not harassing me as I am not in a position to pay for the misdeeds/frauds of others.

Rakesh Pokhariyal
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095)

Mobile No. [protected]
E-mail : r.[protected]@epi.gov.in
[protected]@yahoo.com

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Address: Tamil Nadu

I am V.Ramesh Babu.my old credit number is [protected]and my old card is valid only till june.and you have sent me a statement that i will be getting my new credit card in a month..but still now i dint get my new credit card.
my new credit card number: [protected]..
ADDRESS:
V.RAMESH BABU,
OLD NO:44,NEW NO:22,
VIJAYARAGHAVA ROAD,
T.NAGAR, CHENNAI-17.
CONTACT NO:[protected]

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Address: Bangalore, Karnataka

Hi,

Citibank without my knowledge has given me a new card ( as per the words of the cal center executive Mandiri ).

I did not receive it and they cancelled my old card which had excess Balance.

When I demanded to talk to the Superviser the Executive did cut the call.

Please take necessary action on this fradulent service bunch for credit card.

-
Regards,
Asish

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A

Asish Bose

from Mysore, Karnataka

Jul 26, 2012

My number [protected]

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I have two Non Resident accounts with CITIBANK India. I have online access to both accounts for many years. In early 2012, I discovered that I have access to only one of my accounts and not both. So I called their Nehru Place, New Delhi branch from oversees[protected] and they promised me that this problem will be resolved very soon and actually happened because of some system changes. NOTHING HAPPENED FOR SEVERAL MONTHS. On my return to India, I followed up on this issue. I must have called at least 15 times just in last 30 days[protected] and each time I was promised that a senior NR officer will call me to resolve the problem. In addition, they asked me to send a signed letter to their NR office in Chennai ( Citibank NA Mail Room #2 Club House Road Chennai 600002) which I did and the letter was delivered by courier on 12/7/12. But still only promises over the phone when I called to follow up and no resolution! It seems like Citibank India has suddenly regressed into an African Bank! I will advise all Non Resident Indians against opening any new account with them. The local Indian Banks are providing much better services. Citibank India should be renamed Citibank Timbukto!!! They quite fit the Hindi idiom, "Uchi Dukan, Phike Pakwan" (The shop is hi-fi but the sweets they sell have no taste)!

Aug 13, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Recently we are facing kind of problem for finding a change for 500 Rs slip in market, Since CITI Bank ATM are deposited with 500 Rs slip only, so can you make sure get deposited more numbers of 100 rs slip in ATM.

Currently this has creating lot of problem in market, I wish this request will considered and taken care and will made sure 100 Rs Note will be deposited with high ratio
Note
If Banks are finding a problem with number of transaction Then they limit the transaction 500 Rs and above if the party wants lesser then 500rs then he should be approaching directly to Banks instead of ATM It’ss just an opinion

Aug 13, 2020

Complaint marked as Resolved

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Address: Mumbai City, Maharashtra

Gentleman,

I the undersigneed needs to aaprise you that on the 05July2012 I have received few telemarekting calls which stated as they need some of my documents for credit my credit card disptach which I never applied. Secondly, The lady calling me stated that she was calling from Citibank BKC, Bandra branch. So I though of verifing the same I called up citi HO @ BKC they stated that there were no calls coming from there end. I spoke to citibank @ [protected] and spoke to Ravi T. They on the last call for that day @ around 5.30pm approx no. [protected] the some women who called said she is calling from a DST or DSA. I need an explaination how did citibank get my details from.. I an on a DND service i should not receive these calls I wish to know how did they came to know my email, dob, workplace add @ work place. I have already have already asked for explaination from citibank and they have asked my te wait till 10th july. I am on a Do Not Disturb since Dec 2009 I really dont undersatnd why tata indicom is not taking a note of my complain. they just not bothered about it. I have made several calls to tatindicom to intimate the same. they have not yet accepted and complaint as of yet they have not given me any complaint number the reps @ tataindicom refuse to speck and disconnect the call arrogantly or transfer to Q. Last email interaction was with executive desk @ Citibank a Vice President confidently states they gonna assist me. I have already exp-lained that the calls which i received from citibank have created a havock in my life as non of my bankers call. the time citibank called me I was in hospital with my grand mother. and when she expired I was on a call. Thats what is annoying me. DND service is it just for name sake or what is it. I need any explaination.

Aug 13, 2020

Complaint marked as Resolved

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S

sameerg

from Gurgaon, Haryana

Citibank — Telemarketing Call

Today I got a telemarketing call from Citi Bank for offering a Credit Card on 21-Aug-10 at 06:09 pm IST from telephone number +91-[protected] (Pune). The lady on the call was very rude and not knowledgeble of DND list.

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Address: Rangareddy, Andhra Pradesh

I have both Home loan and Home Topup loan from Citi bank. They are demanding now 2% preclosure charges on the home TOP-UP. Home top up loan attracts any preclosure charges?

I have been told by my friend who works in other bank that, RBI given clear direction to all the banks (MNC and national and other institutions) that; they should not charge any pre closure penalty on home loan ( & its related products like top up loans). When I asked this to CITI bank people, still they are insisting that they can charge since I have signed the document.

Can you please clarify whether any bank can charge pre-closure (Switching to another bank) penalty on home TOP-UP loans?

Thanks Much.

Aug 13, 2020

Complaint marked as Resolved

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Address: North West Delhi, Delhi

The Manager,
Citibank,
Punjabi Bagh,
New Delhi.

Sir,

Sub: Report of fraudulent debit of Rs. 39000/- approx through Net from Citibank Card No. [protected] in the name of R.P. Jindal.

With due respects, I beg to say a few lines for your favorable and sympathetic action:

(i) That on 20th instant, I have been informed by Citibank over phone that a fraudulent transaction appears to have been made through net and an amount of Rs. 39000/ approx has been spent on above mentioned card;
(ii) That mobile number and email ID have also been changed fraudulently by someone;
(iii) That statement bill for the period May-June, 2012 has not been sent to me for payment;
(iv) A cheque for Rs. 2,800/- as EMI due as per my knowledge (Statement Bank of India, Rail Bhavan, New Delhi Branch Cheque no. 058432 dated 22.06.12) is enclosed so that the payment is not delayed.
(v) I request that investigations may be initiated to find out so as to know who has made this transaction and how this has been effected;
(vi) I also request that henceforth, the card which has since been blocked, may continue to be blocked until the culprit is not caught;
(vii) I also request that statements and SMS alerts of any transactions if any may continue to be sent on the following registered address and mobile no.:
Address: House No. 229-230, Pocket G-26, Sector 3,
Rohini, Delhi-110085.
Mobile No. [protected]
(viii) That my last transaction with the bank is only payment of Rs. 9800/- to Citibank in May, 2012 and after that I have not made transaction against this card;
(ix) If there is any other outstanding amount for the period before June 3, 2012, that may be sent to me so that payment may be arranged to the bank in time and I am not liable to interest or penalty on account of delayed payment.

It may also please be advised whether any FIR is to be lodged in this connection.

Thanking you in anticipation,

Yours faithfully,

(R.P. Jindal)
Citibank Card No. [protected]
Dated: 22.06.12

Aug 13, 2020

Complaint marked as Resolved

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Address: Karnataka

my citibank card was fraudulent billed(13..6.12) by some stranger for an amount of 399 usd. i have my card with me and have not visited and website for purchase etc. i have complained to the citibank stating that is a pure fraud as i have not been provided with any clue as to who is the billing party, item , location etc.

now on 20.6.12 i have again been billed a sum of 3,625.00 USD.

now how do i go about complaining and tracking the culprit?

copy of email notice received:

Dear Citibank Customer,

3,625.00 USD was spent on your Credit Card 4564XXXXXXXX8176 on 19-JUN-12 at KENT INTERNATIONAL M.Final FX rates and charges are applicable.

Hope this is in order. If not, please contact CitiPhone Banking at the earliest.

Assuring you of our best service at all times.

Warm Regards,
Manager - Customer Service

Aug 13, 2020

Complaint marked as Resolved

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Address: East Delhi, Delhi

Dear Sir,

My Salary account No-[protected].

5 June My account current balance 2000 i have issued Chq No.766951 amount rs1892 but my check bounce and wrong deduction charge check bouncing in my account so please refund my bouncing charge rs275 immediately.

Thanks and Regards
Vishwajeet Patel
[protected]

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