Citibank Complaints & Reviews

Citibank — Over charging by citi

For a 7 yr relation with citi cards as a customer, they are still charging late payment and service charges of close to approx Rs. 2000/-. I had to travel outside city and made delayed however full payment. Still they charge and refuse any withdrawal of charges.

I wonder if my complain will be addressed and resolved by the consumer forum ?
I am getting the statements by the CITI bank wherein the disputed interest amount which is unpaid has been increased despite the fact that the said card has been cancelled by me and the bank has been intimated but I don't understand when this case will be tackled and resolved ?

Anand Kumar

Citibank — Non Co operation

Hi,

I have been a victim of Credit Card fraud when someone cheated me off Rs 2700.

A fraud transaction was carried out on my card but the Citi Phone officer could not help much.

07/11/2008 TATA INDICOM PAYMENT Rs 2700.50

The above mentioned transaction has not been done my me and I wanted the transaction details as to what account number or Phone number the payment was made but the citiphone banker asked me to contact Tata Indicom. I went to the Tata indicom head office but they told that it's not possible for them to trace a payment in their database of over a milliion customers accross the country, which I think is quite logical. They told me that only Citibank can give all details as one cannot make any payments online without entering the basic details like the phone number or the account number, which absolutly correct as I myself make online payments too.

Citibank is forcing me to make the payment as they say that this is a secured transaction and are constantly pestering me with collection calls daily. Everytime I have to narrate the whole incident to the collection agent yet I get about 10 calls daily.

The Rs 2700 has gone upto Rs 6053 with interest yet no one is ready to understand my plight.

Please do something as I don't feel comfortable with a debt on my head.

Citibank Credit Card — Even after settlement my name is appear in Cibil Report

Can u pls help since my name is appear in cebil report even after settlement of cedit card bill in Dec 2006. Secondly now i do not know my Credit card No also for any clarification from Ctti Bank.

Regards

MK

CIBIL report help and advice call[protected]
veritas.[protected]@gmail.com

Its 30Aug today and still no result. After getting no response from the executives and spending a lot of mobile phone bill I requested for a call back from a senior authority. A request has been made for the same. I was expecting a call the very next day, but I got it after 3 days. The sr. person asked me to get CA number from etrade though I had already given citibankall the reference numbers, case numbers and all necessary information related to the wire. I called etrade again and they clearly told me that there is nothing called CA number related to the wire. The sr. person from citibank called me next day and asked me to get something called form mt103 from etrade and promised me that she will be calling me back on the next day. I again called etrade and they clearly told that there is nothing called form mt 103. 5 days has passed but have not received any call from citibank officer. Shame on citibank.

RESPECTED SIR,

I NEED THE PAYMENT STATEMENT FOR THE LOAN AND N O C LETTER FOR LOAN ACCOUNT "L55ZAL4056518"

THANK YOU,

SHAMBHU DAYAL SHIVPURE
18, SHIKSHAK NAGAR
NEAR KALABHARTI KENDRA
CIVIL LINES, DEWAS (M.P.) - 455 001
MBL [protected]

Citibank — MIS USE OF CARD

SIR,
I K CHANDRA SEKHAR WHOSE A/C NO; IS [protected] WHO IS AN ACCOUNT HOLDER O[censored]R BANK .I HAVE ALREADY MADE A COMPLAINT ABOUT MIS USE OF MY
CREDIT CARD .BUT TILL NOW I HAVE NOT GOT ANY CDF FORM NOR ANY REPLY FROM
YOUR SIDE SO, PLEASE CONSIDER MY CASE AND FORWARD MY QUIERY.
MY PAN CARD NO: BVHPS7629Q AND MY PHONE NO;[protected]
MY ADDRESS IS
K CHANDRA SEKHAR
GARUDA BLOCK 1/1 A
AF STN, ARJANGARH,
NEW DELHI 110047

Subject : Fraudulent Transactions on Citibank Credit Card No. 5546 XXXX XXXX 4003
Referance : My complain dated 03.08.2012
Dear Sir,
I had registered my case dated 03.08.2012 through online complain Form. In this regard, I am enclosing herewith the detail correspondence received from Citibank for your kind information and necessary action I received following detail from Citibank:-
E-mail address from which the transaction was booked : [protected]@gmail.com
IP Address : 112.79.36.76
Shipping Location : Azhar Ali – C/O Ramesh Nagar, Satyendra Bhawan, Near Anamika Hotel, Paswan Chowk, Hazipur Vaishali Bihar, India PIN – 844101
Mobile No. [protected]
.
Sir, I wanted to inform you that Citibank is sending me disputed bill every month with interest.
I am totally in full stress how to deal with it. I hereby request you to help me to come out of this and trace the fraudulent man. You are requested to kindly take up the matter at your level with Citibank Officials for not harassing me as I am not in a position to pay for the misdeeds/frauds of others.

Thanking You,

(Rakesh Pokhariyal)
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095)

Mobile No. [protected]
E-mail : r.[protected]@epi.gov.in
[protected]@yahoo.com

Encl. :- As above

RANJEET — SECURITY DEPOSIT MONEY NOT RECEIVED

SIR
I HAD A LANDLINE TELEPHONE CONNECTION NO[protected] AND RESIDED AT SMQ B/1/3 AIR FORCE ACADEMY HYDERABAD-43. DUE TO MY TRANSFER I HAD TO SURRENDERRED MY CONNECTION ON 24 JUN 11 DEPOSITING ALL DUES. BUT SO FOR I HAVE NOT RECEIVED MY SECURITY DEPOSIT MONEY. PLEASE EXPEDITE & COMMUNICATE ON MY [protected]@gmail.com AND MY MOBILE NO-[protected]

Citibank — request to block the transactions

my credit card no. [protected] and [protected](add on card) have lost yesterday, please block all the transactions, as soon as possible.

yes, dont pay

Date 16.11.2012

Subject : Fraudulent Transactions on Citibank Credit Card No. 5546 XXXX XXXX 4003

I Rakesh Pokhariyal presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095, bearing Citibank Credit Card No. 5546 XXXX XXXX 4003, had suffered great headache of fraudulent transactions, which occurred on 07.07.2012 & 08.07.2012. Sir, I have received a phone call from the no. [protected] on 07.07.2012 at 03.18PM. The caller told me that he is from Citibank & credit card no. 5546XXXXXXXX4003 was blocked by me, if you want to activate your card please verify some details i.e. Address, Date of birth etc. During this time (03.24PM) I received a message from LM-Citibk, the caller asked me have you got a message, He requested me that what is the message?
After talking up to 11.30 minute he told me that after 24 hours your card will be activate. On 8.07.2012 after 24 hours I have checked my credit card at Reliance fresh for purchasing of Rs. 162.32. My card was working.
on 10.07.2012 at 12.20 PM I received a call from Citibank Chennai [protected] that some purchasing have been done by my card. After that I contacted Citibank Customer care No.[protected] and ask the representative that what is the reality? One call I have received on 07.07.2012 and other call on 10.07.2012 both are calling from Citibank. They have confirm me that the call which come on 07.07.2012 that is fraud call. This month I have done only 2 transaction i.e Rs. 559.42 for Bharti Airtel & Rs.162.32 for Reliance fresh only and the same amount of Rs. 721.29 paid by me to Citibank on dated 24.07.2012 as per my record.
Citibank official / investigation team representative came to my office on 13th, July 2012, on his advice I handed over my original credit card after tearing up to four pieces and also filled “Card Member Declaration Form” (photocopy enclosed). As per detail given by Citibank representative, I found that someone (I don’t know who) used my Credit card to make online purchase for Rs. 130958.00 during the period from 07.07.2012 to 08.07.2012. After 10/07.2012 Citibank is handling everything & some amount of Rs. 73633.00 credit is reflecting in my account. Why Citibank not done action about rest of amount Rs. 57325.00. I hope that Citibank employee was also involve in this scam. This amount of Rs. 57325.00 is disputed and urged and retrievals. Having no concern of any type with these merchant i.e IRCTC, CINEPOLIS & SHOPONL / BIGSHOEBAZAR/YEBHI.CO. Sir, I wanted to inform you that I have filed a written complaint with the Police Authorities at Police Station Seemapuri, North-East Distt. Delhi on dated 14.07.2012 DD No. 20(B). I contact the IO to know the status of this case on 03.08.2012, he is helpless and advise me to register the complain at the office of The Joint CP, Delhi Police’s Economic Offence Wing, Mandir Marg Police Station Complex, New Delhi – 110001. I have filed the complaint No. D-6217 dated 06.08.2012 at Office of Joint CP, EOW, New Delhi. In this regard when I contacted their office on 22.09.2012 in person, I have been informed that the above said case file no. 4829 dated 28.08.2012 is transfer to the office of DCP (North-East). But till date I have not received any communication, In spite of request and availability of details with Citibank. ( E-mail address form which the transaction was booked :[protected]@gmail.com IP address : 112.79.36.76 Shipping Location: Azhar Ali -C/O Ramesh Nadar, Satyendra Bhawan, Near Anamika Hotel, Paswan Chowk, Hajipur Vaishali - 844101, Bihar, India Phone: [protected]).
I wanted to inform that Citibank is sending me disputed bill every month with interest.
I am totally in full stress how to deal with it. I requested to Citibank senior official help me to come out of this and trace the fraudulent man and not harassing me as I am not in a position to pay for the misdeeds/frauds of others.

Rakesh Pokhariyal
P-4, A-4,
DILSHAD GARDEN, DELHI – 110095
(Presently residing at B-87 / 4 / S-1, Dilshad Colony, Delhi – 110095)

Mobile No. [protected]
E-mail : r.[protected]@epi.gov.in
[protected]@yahoo.com