Citibank Complaints & Reviews

I have a savings account in the MG Road branch of Citibank. I had issued a cheque dated 12 September, 2011. The cheque was presented by the third party on 8 September itself. The cheque was returned by Citibank citing the reason 'Insufficient funds' and I have been levied a charge of Rs. 275/- for cheque return charges. I do not understand, why I am required to maintain sufficient funds on 8th September for a cheque which is due for payment on 12 September? Add to the probem, I am supposed to pay cheque return charges for a cheque which was NEVER due for payment on the 8th of September?
I understand that at the drop of a hat, the Banks and Credit Card companies levy hefty penalty charges on the customer for any default. Hence, for the harrassment caused to me by the Bank, I propose that damages should be paid to me.

Hi,

I am getting calls from the number [protected], every day asking me to take Citibank credit cards, inspite of declining the offer. I have repeatedly told the people to take my number off their database. I have never given my number to these people and I have no idea from where they got my number. So kindly take some action against Citibank Credit Card division for troubling people in this manner.

Vijay.

Sir,

This is Ashok Kumar Behera, had a loan from citi bank on 2007 for 3 yrs of amount 3lakhs, I paid 29 regular installment and later on I am not able to pay the rest EMI(7 EMI), they followup with me for 2 month and later on after 6 month 1st I settled then I paid whole amount whatever citi bank claimed. after paying all dues and they assured me your cvv report we make positive after 60 days, which is on written citi bank letter pad, again I applied for a loan for 2 lakhs in HDFC but they says your cvv report is not good though they committed we make cvv report positive so that you can borrow loan from other bank.

Please let me suggest how do I go against them so that they make cvv report positive.

Loan A/c#-LGAC[protected]

I have no dues letter from citi bank, but I fail to make any personal loan from any other bank.

if you suggest I can send all proof to submit a complain.

Regards,
Ashok
ashok.[protected]@hotmail.com

I ordered a demand draft from Citibank on 12th August.
They have not yet delivered it.
When I called them up 2 days back, they stated that they had dispatched it through a "Kishen Courier" (has anybody ever heard of it?!?!) and it had been returned as our premises were locked. This is #$%%sh%% as there are 56 apartments in our building and it is never locked.
Moreover, they did not even feel like informing me about it

DEAR SIR/MADAM,
BELOW EMAIL CONFIRMATION..... IT IS TRUE.... OR ... FAKE......................

KINDLY CONFIRM.


CITI BANK PLC
Citi National House,
2 Triton Square, Regent's Place,
Surrey, KT138UA, United Kingdom.
Tel: +[protected]
Fax: +44 [protected]

Dear Customer,


ACKNOWLEDGMENT INFORMATION REQUIRED.

You are welcome to Citi Bank London. The payment Bank for Premier Oil Plc PROMO. We are pleased to be at your service. We are Regulated and Stipulated by the Financial Service Authority (FSA), the financial institutions that govern all financial activities in the United Kingdom .

We wish to congratulate you once again for being among the list of individuals and companies that their EMAIL ADDRESSES won in the NUMBER ballot promotion organized for the BRITISH Premier Oil Plc PROMO to support individuals from different part of the globe and we are pleased to inform you that a cash prize of £750,000.00 (Seven Hundred and Fifty Thousand Pounds Sterling Only) has been issue in regards to your related winning sum in your NUMBER and will be dispatched to you.

Be inform that a processing officer has been assign by the CITI BANK LONDON to come to your country along with your Certified Bank Draft/Cheque and it will be formerly cleared from the INDIA CUSTOM and AIRPORT AUTHORITY and be registered with the INDIA MINISTRY OF FINANCE by our processing officer Diplomat Frank Ban. Thereafter, your CERTIFIED BANK DRAFT/CHEQUE will be officially submitted to the RESERVE BANK OF INDIA for final process.

NOTE:- THIS IS AN IMPROVED METHOD TO PUT A FINAL STOP TO THE DIFFICULTIES SOME OF OUR PAST WINNERS ENCOUNTERED/UNDERGOING IN ENCASING OF THEIR WINNING DRAFT/CHEQUE, SUCH AS NONE AVAILABILITY OF A VALID INTERNATIONAL ACCOUNT etc.

Note that the assign officer (Diplomat Frank Ban Esq. ) will be leaving for India as schedule below:

Departure Date /Time: 22th August -23:30:00 p.m (UK TIME)
Arrival Date /Time: 23th August - 5:12:00 a.m (INDIA TIME)

He will arrive India for the purpose of remitting your funds to you in your country and he will be arriving your country early hours of the scheduled date.

Be informed that on arrival of the delegated officer assigned by the CITI BANK LONDON to your country (Diplomat Frank Ban Esq.), you are to bear the payment for the India Airport Duty Charges at the International Airport when he arrive your country because he will contact you on Phone as soon as he arrive and proceed with the clearing of your parcel immediately they hear from you because the board has made everything possible for you to get your claims as fast as they can, that is why the officer have been assigned and also take note that your parcel contains your Draft of £750,000.00 (Seven Hundred and Fifty Thousand Pounds Sterling Only) and the documents backing it.

Endeavor to always put your Mobile Phone on and follow all instruction from the officer to enable him proceeds with the operation and give you the best of our service.

Do acknowledge the receipt of this mail and Congratulations once more from the Board and directives of CITI BANK LONDON.

IT'S RECOMMENDED THAT YOU GET BACK TO US IMMEDIATELY TO CONFIRM YOUR:

1. RESIDENTIAL ADDRESS:
2. MOBILE CONTACT NUMBER:

DISPATCH SCHEDULE MAY BE CANCELED IF NO CONFIRMATION IS RECEIVED FROM YOU.


We look forward to serving you better

Best Regards,

Mr. Mathew Jones
Managing Director/Chief Accountant
For: Citi Bank
Copyright © 2011. All rights reserved.

Thanks For Contacting CitiBank Plc

I have taken a personal from citibank in 2009. After that i lost my job and not able to pay the Emi's. Now I am able to pay the Emi's but the bank wants the whole money in single shot. I tried to convince them but no use. After that they are playing some cheap tricks like taping my phone. How I cam to know is they are calling to each and every number as on the last call from ny phone. If I make a call from phone, immediately after few minutes they are calling to that number and asking about my ware abouts. I asked them regarding this and they are saying that we are having a right todo. I dont know how far this is legal. I want the clarification. You are not safe in INDIA.

DONT TAKE ANY LOANS FROM CITIBANK. THEY DONT EVEN HESITATE TO TAP YOUR PHONE.

Sir,

I was using a citibank credit card([protected]) 5 yrs bacK,due to some dispute on charges put by them ,i had stopped paying them since the charges put by them was beyond consideration..The scenario was conitinued for long time with several discussion.Later in JUne 2009 they had agreed to settle the case in Rs10,000 which was duly paid by them and accotdingly i had received a settlement letter from them...but till now my name and records are reflecting in CIBIL credit report,which means CITIBANK have not updated my payments and status to CIBIL scoring .Kindly look in to this since due to this i am not able to obtain any loan or financial support from bank.

Name-Sunil Dudeja
D0B-15/02/83
PAN-AIKPD8478K

Hi my name is DEVENDRA KUMAR JHA. I had taken a personal loan from CITIBANK India account number LNVSPN4502496. I was provided the loan by CITIBANK but no formal letter or LOAN sanction letter was sent to me. I had a CITI BANK SUBIDHA account. It was a ECS clearing. My all EMI was routed through it. Suddenly my CITIBANK SUBIDHA account was closed by CITIBANK. I tried my level best to get in touch with citibank for any payment due against my personal LOAN. But I never got any response. Suddenly a received a call from Citibank credit department that there was app16K due against my loan amount. I without any delay I paid the amount on 29/10/2009 through cheque. But inspite of several follow ups my name is still apperaing in the defaulter list of civil.
I request you vide this message to kindly help me on the subject and remove my name on priority.

Regards

Devendra Jha
Mob [protected]

Здравствуйте! Я получила вот такие странные письма- Mega Ball Office <[protected]@gmail.com> в адресную книгу•в чёрный список•в фильтры
Кому: pyankova.[protected]@mail.ru
Дата: Чт 28 Июл 2011 12:40:24
Тема: Контакты Оплата банком Немедленно.
Перевести
win koi mac utf
Дорогой победитель,

Это официально уведомить Вас, что после процесса проверки проводятся, я хочу сообщить вам, что Управление делами и поощрении департамента британского Мега Бол компании Рекламные штаб-квартиры только что утвердил ваш платеж в размере £ 1,000,000,00 фунтов стерлингов (Один миллион Британский фунтов) и указанную сумму в настоящее время на хранении в вашу пользу с CitiBank Лондоне Plc.

ПОБЕДА ЗАЯВКА.
ИМЕНА :.................... ВОЗРАСТ :.......................... ...
СЕКС :......................................... АДРЕС :..... ............
ТЕЛЕФОН :..................... ОККУПАЦИИ :.........................
ГРАЖДАНСТВО ...................................

Наименование банка: Ситибанк Лондоне Plc
Контактное лицо: г-н Кевин Kessinger
E-mail: [protected]@hotmail.co.uk
Прямой телефон: +[protected]

Спасибо и еще раз поздравляем!
Д-р Дэвид Симпсон
Сотрудник обслуживания абонентов. Вот еще одно- CitiBank London Plc <[protected]@hotmail.co.uk> в адресную книгу•в чёрный список•в фильтры
Кому: <pyankova.[protected]@mail.ru>
Дата: Чт 28 июл 2011 23:03:02
Тема: Уважаемые получателя. ** Выберите Передача вариант **
Перевести
win koi mac utf



ЛОНДОН 332 Оксфорд-стрит,
ЛОНДОН W1C 1JF.
Тел: +[protected]
+[protected]
+[protected]

Уважаемый клиент,
ПОДТВЕРЖДЕНИЕ необходимую информацию.

Добро пожаловать в Citi Bank London. Выплата банком BRITISH МЕГА BALL ONLINE PROMO. Мы рады быть к Вашим услугам. Мы регламент и, предусмотренным службы по финансовым Authority (FSA), финансовые институты, которые регулируют всю финансовую деятельность в Великобритании.

После получения подтверждения от MEGA ОФИС BALL, что вы являетесь одним из победителей лотереи, мы представляем вам следующие варианты, с которыми вы предпочли бы получать свой выигрыш средства èµ 1,000,000.00 фунтов стерлингов (Один миллион Великий британский фунт стерлингов Only) в нашей владение. Ð’Ñ‹ должны сделать нужный и доступный выбор из следующих вариантов для нас, чтобы переводить ваши средства к вам в вашей стране.

Ситибанк Лондоне Параметры.


ПЕРВЫЙ ВАРИАНТ
Рассылка CARD Банкомат: Вы будете получать банкомат карту, которая свой выигрыш приза уже были зачислены в. Как только эта карта дается вам, средства могут быть сняты в любом банке в вашей стране. Однако курьерской компании, которая также присоединяться к нам, будет поставлять банкомат CARD к вам в вашу дверь шаг.

Макс Доставка Продолжительность .................. 24HRS в
Почтовый / стоимость фрахта ..................... èµ 100 GBP
Взнос за обработку ........................... ... èµ 50 GBP
Страхование ..................... ............. èµ 50 GBP
V.A.T. .......................... ................ èµ 100 GBP
Всего :........................ ............... èµ 300 GBP

ВТОРОЙ ВАРИАНТ
Банку перевести БАНК: Это прямым банковским переводом, который позволит Вам получать свои деньги в любой учетной записи, вы обеспечите для этого банка для осуществления перевода выигрыша средств, как это всегда делается в электронном виде и это займет 3 рабочих дней отразить в учетной записи, вы должны предоставить.

Банк комиссия :........... èµ 60 GBP
V.A.T :........................ ... èµ 100 GBP
Страхование :....................èµ 140 GBP
Всего :........................ ... èµ 295 GBP


Пожалуйста, ответьте на это письмо, делая выбор из вариантов выше. Ситибанк Лондоне, стремится к оказанию качественных услуг для Вас, Вы также являются консультациями, чтобы отправить нам отсканированную копию водительских прав, загранпаспорта или любой документ, удостоверяющий личность.

Так что если вы готовы сделать оплату любым из вариантов выше, вы должны уведомить эту должность с конкретным вариантом, так что мы можем предоставить вам реквизиты платежа, как сделать оплату за выбранный вариант, как только это возможно.

Ваш срочный ответ будет как нельзя кстати.

Мы надеемся служить Вам лучше

С наилучшими пожеланиями,
Г-н Кевин Kessinger
Исполнительный директор.
Copyright 息 2011 года. Все права защищены.

Благодарим Вас за обращение Ситибанк Лондоне
[protected][protected][protected][protected][protected] ----
Конфиденциальность Примечание:
Информация, содержащаяся в этом сообщении, является конфиденциальной и / или привилегированных. Данное сообщение предназначено только для чтения по лицу, указанному выше. НесанкционированногÐ...⇄ использования, разглашения, копирования или изменения этого сообщения строго запрещено. Если вы не адресата (или отвечает за доставку сообщения адресату), пожалуйста, сообщите отправителю по ответное сообщение и уничтожить исходного сообщения. Я когда первое получила,думала это оплата за чтение реклам.Я несколько месяцев читала зарубежные рекламы.Но когда пришло еще письмо,в котором банк указывает,что нужно оплатить какие-то переводы,я засомневалась.Что делать? Как поступить?

I applied for a Citibank Card along with all my details and that too at the request of one of their customer service executive. But without even giving me proper details of the application form approval process, they rejected it saying
" We have reviewed your application and the annexures provided. We regret to inform you that we are currently unable to approve your application for a Citibank Card, as the particulars provided by you do not meet our internal policy guidelines."

The same has happened not once but twice. The recent application form no was [protected].

I gave my id proof (PAN Card), company id proof, registered rent agreement, even bank account statement.
Still it was rejected. This is not fair as I give my whole details to bank, and I am not even issued the card. My information can be misused and can be illegally reported.

Either all my documents should be returned or the card be issued.

I have applied for CITI bank salary account online. They said that they will get back to me in 2-3 working days. Still no update from their side.

Name. Gaurav Sotani
Email id. gaurav.[protected]@yahoo.com
mob no. [protected]
Company. Cognizant Technology Solutions
Designation. Programmer Analyst
Address: Bagmane Tech Park, 65/2, Adj. LRDE, Byrasandra CV Raman Nagar, Bangalore, Karnataka-560093, India

recently DCI has changed the way donors get paid by assigning donors with a prepaid VISA card from citibank. there is not a single citibank in town and now donors have to worry about being nickled and dimed whenver they want to purchase something or visit an ATM. donors should have the right to decide how they get paid not the plasma center. we choose to have our arms stuck once or twice a week sometimes by people with questionable training so they should take the risk of having cash on-hand at the center. the claim of citibank prepaid cards being easier is total bs. i know the issue of surcharges being applied to access your OWN money is nothing new, but to us long-time donors it is freakin' ridiculous. we have the right to decline being issued these crappy cards. give us cash.

Sir,
When i was studying graduation, Citibank offered me a credit card and they said it is life time free credit card. I didn't use the card at all. One day , they called me and said about royal sundaram health insurance. I was very reluctant about taking that policy. But the citi guy, convinced me saying that just try this and whenever you would like to cancel this , Just send a mail regarding cancellation. I paid amount for first year which is 1600/-. I found it was damn waste of money,So i sent a mail to cancel the medical insurance policy. Despite of my mail they didn't cancel and they deducted the money. Then , I sent a mail saying that i already applied for cancellation of credit card and I am not going to pay the bill this time.
I haven't done a single transaction for myself.
Then i lost the credit card. I informed them about this loss of credit card.
I didn't get any reply from citibank. I used to send a mail everyday. But after a couple of mails, they said it was alreay cancelled as i didn't pay any amount for second year of medical insurance.
Then because of health problems , I didn't get chance to look into this issue again and i forgot about this issue.
Two days back, I applied for a personal loan which was rejected saying that i am a credit card defaulter with citibank. When I see my CIBIL it was mentioned in that.

I called citi bank credit card curstomer , saying this issue, They asked my credit card number. As i didn't remember my credit card number, they asked my name, date of birth and mobile number. Then they confirmed that there is no outstanding amount with this credit card.
But i would like to know why my name is mentioned as a defaulter in CIBIL.
How can i get a proof from citi bank.
I found citibank customer care to be very bad.
Please guide me , how should i proceed further.
If i don't find any solution , I am planning to settle some amount to remove name from CIBIL.

How can citibank has done all these things with students. It has very bad customer care centre.


Regards,
Sriram.

To,
The Branch Manager,
Citibank, Hongkong

Through:- The Branch Manager,
Axis Bank Ltd.
Lok Nayak Jay Prakash Bhawan
Dak Bungalow Crossing
Patna, 800 001

Subject :- Delay in payment of my son’s NRI account bearing A/C no. [protected]

Sir,
My son is having a NRI account in your bank (Branch) bearing A/C no. [protected]. My son’s salary has been transferred in your bank and information must have been received by you also. Till date for the reason best known to you, the amount has not been transferred in his account. On verification on 14.06.11, the concerning officer of your bank has said that they have also received the massage regarding the transfer of amount and also email by account holder. I don’t know the reason why the amount has not been transferred till date.
Kindly verify immediately and transfer the amount alongwith interest in his account.
He has issued cheque to clear his outstanding dues to some persons. If the cheque is presented by such person and it becomes bounce for the reason “Insufficient amount” then who shall be held responsible for this.
If such person lodges a criminal case against my son whose cheque is bounce due to negligent attitude of the concerning officers under section 138 of N.I. Act, then you and all other person shall be held responsible for that.

Thanking you.

Note:- 1. It is your duty & responsibility to see the delay for all this mess. Since my son
is NRI account holder of your bank and branch.
2. Copy to Branch manager, Citibank,
3. Enclosures in two pages are attached for your information, perusal &
necessary action.


Yours truly,
Renu singh
M/O Amar Anand
R/O Madhuwan, G. Floor,
Nala Road, Patna - 800003


Return-path: <[protected]@mscsm.com>
Envelope-to: [protected]@mscsmship.com
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Subject: RE: MSC SABRINA - J/E : AMAR ANAND May Allotment (ACCOUNTS)
Date: Tue, 14 Jun 2011 10:43:55 +0800
Message-ID: <[protected]@hkgsmgtexc01.hkg.mscshipmgt.com>
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Thread-Topic: MSC SABRINA - J/E : AMAR ANAND May Allotment (ACCOUNTS)
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References: <[protected]@FBB>
From: "Tiffany Chow" <[protected]@mscsm.com>
To: "MSC SABRINA EMAIL" <[protected]@mscsmship.com>
Cc: "Derek Wong" <[protected]@mscsm.com>
Return-Path: <[protected]@mscsm.com>
X-OriginalArrivalTime: 14 Jun 2011 02:43:56.0755 (UTC) FILETIME=[E81D7230:01CC2A3C]
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Dear Capt Thomson X.J. PRATAB
=20
REF: ACC-TC/110614/01

Rymsg below, please kindly refer the below information and inform to
beneficiary to check the funding with his banker. Thanks.

Quote[protected][protected][protected]

{1:F01CITIHKHXAXXX[protected]}{2:I103CITIUS33AXXXN}{3:{108:45FTI}}{4:
:20:[protected]/0
:23B:CRED
:32A:110531USD1291,00
:33B:USD1300,00
:50K:/1147123xx7
MSC SHIP MGT (HK) LTD-PAYROLL
45/F,THE CENTER,99 QUEEN'S ROAD
CENTRAL HK A/CS DEPT-SENIOR
ACCOUNTING MANAGER
:52A:CITIHKHX
:56A:IRVTUS3N
:57A:AXISINBB
:59:/[protected]xx7
AMAR ANAND
:70:MSC SABRINA 0511 WAGES 5E-AMAR ANAN
:71A:BEN
:71F:USD0,00
:72:/ACC/LOK NAYAK JAY PRAKASH BHAWAN
//DAK BUNGALOW CROSSING
//PATNA, BIHAR - INDIA 800 001
-}

Unquote[protected][protected][protected]

Thanks / Best Regards=20
=20
Tiffany Chow=20
Senior Accounts Assistant=20

Msc Ship Management (Hong Kong) Limited=20
General Line :[protected]
Direct Line :[protected]
Fax :[protected]
Email : [protected]@mscsm.com
Address: 45/F, The Center 99, queens road,Central, Hong Kong




-----Original Message-----
From: MSC Sabrina [mailto:[protected]@mscsmship.com]=20
Sent: Tuesday, June 14, 2011 3:55 PM
To: Tiffany Chow
Cc: Derek Wong
Subject: MSC SABRINA - J/E : AMAR ANAND May Allotment


Dear Tiffany,

Good day.

Kindly check the monthly allotment for the month of May for J/E : AMAR
ANAND=20
has not yet been remitted.

B.Rgds

Capt. Thomson X.J. PRATAB
Master /MSC SABRINA
Inmarsat C No.+[protected]/120
FAX No:+[protected]
FBB Email :[protected]@mscsmship.com
FBB VOICE No:+[protected]
Inmarsat B VOICE No:+[protected]
Mobile No:+[protected]

SINGAPORE : +[protected]=20

I have some outstanding amount for citibank credit cards due to which they have updated my name in CIBIL with the status WRITTEN OFF.

After that I have done all the outstanding payment in dec 2010 and as per the agreement which I have recieved from citibank my status in the CIBIL should be updated with NULL and NILL and afterthat they release me No Duess letter .


But It has been more then 6 months my status has not been updated in CIBIL ,I am trying to contact Citibank customer care but no one is there to take care of this.

What to do ? why always customer will suffer ?

Dear Team,
I am holding a credit card of Citi Bank "[protected]". A refund of amount INR 14133.42 is due on citi bank since Marc 2011 against the insurance policy cacelation. After several discussion with the Citi customer center (Ref No. 081375, and 47790), still I have not received any DD of balance amount.

Can Citi bank confirm me that what rate of interest will be applicable on this amount due to delay because of negligence of the Citi bank? And when I can get my complete amount including interest? I hope the same rate of interest which citi bank charged from their credit card holder in case of delay of payment would be applicable and will be paid to me.

I request you please confirmed me the total amount with interest and date when citi bank will refund me this amount.

The citibank has allowed me to have cash withdrawal fecility for more than one lakh rupees.But at the ATM I can only draw 30 notes at a time. The notes could be either Rs 500 or Rs1000 denomination depending on the ATM. RecentlyI wanted to draw cash credit of Rs 100000/- for certain emergency.But to get this amount I needed to withdra more than 7 times if the ATM is loadedwithRs500 notes or more than 4 times if theATM is loaded with Rs 1000 notes. For each withdrawal citibank charges 2.75% or 350 whichever is higher. This is not fair and it is nothing but a restrictive trade practice to make more money by way withdrawal fee. They do not send a bank drafteither for d amount.By restricting withdrawal to 30 notes the citibank is fraudulently collecting money.If i am eligible for a cash withdrawal of more than one lakh rupees then I should be able to withdraw the amount in one go or repeated drawal to total the amount eligibleshould not be charged.I approached citibank but they refused to comply.

I am holding citibank card ([protected]) since 4 year and paying my due's on time to citibank suddenly on 4th April-2011 i have recd Transaction SMS by citibank and card is in my pocket, The amount is approx Rs. 35,000( covering Six transcation).

I called citibank customer care... they advice me to raise the dispute then they will investigate and they will give me provisional credit... after one month they send be transaction slip with somebody signature... i again raise the dispute Now they have again debit my accout.

Should i go to Police or What Pls help us to resolve this issue...

Dear sir,

Iam a citibank visa cerditcard holder, my card no [protected] My name is R. Lokesh.
On 13/04/2011 for CPP Assistance serve pv lgurgaon Rs 995 is charged ref no [protected].
I have not signed any hard copy or my secret code , some body called and explained about this product.
But without my permission how citibank can pay from my account?

I want to know about this and at the earliast the same amount to be cancelled from my account other wise i will go to consmer court for further action.

Hello sir,
My name is prakash patel amd my pan number is AGSPJ1760G
I have apply two time for Credit card , and I am getting salary more than 40 k per month ,but bank is showing that as per CIBIL recoreds I am not able to get credit card. I want to know that what is the resason, and why i am not able to get the credit card. Please reply ASAP on my may mail ID [protected]@gmail.com


thanks and regards
prakash patel