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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 64

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Address:Hyderabad, Andhra Pradesh

Sir I Dr. Md Vikaruddin Ali Akbar would like to bring to your notice that I had a citibank credit card no.[protected] which got deactivated due to unavoidable circumstances and for which I have payed all my dues in time. All my card transactions I do online. Now they show some other card number which I have not received and I dont even know the full number and for the same I am regularly charged. Please kindly cancel the same at an earliest....
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H
H Gopal Rao
from Bengaluru, Karnataka
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Double payment made to Member Establishment Bankers

Address:Tamil Nadu

I am holding Citibank credit card bearing number [protected] and used the same for online payment of property tax on my residential plot to Bangalore Development Agency Bangalore on 13.04.2012. Amount remitted to Bangalore Development Authority through Corporation Bank Kumara Krupa Bangalore branch is Rs 2,475.00
But the Citibank has charged me two times the amount for the same date and under same Ref No. which is not in order....
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Pands
from Kovilpatti, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel my CPP

Address:Tamil Nadu

Dear sir

CPP Membership no IA0310437, G.Pandian, 69, Aspiran garden Kilpauk, Chennai 600010 cell no[protected]
Kindly cancel my CPP service and delete the amount Rs 1150.00 from my credit card account
Citi bank card no [protected]

Regards
G.Pandian...
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S
sharm29
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE ECS DEDUCTION CONFIRMATION FROM MY CITIBANK ACCOUNT

Address:New Delhi, Delhi

I received a message from Citibank this morning stating that I have reistered ECS on Apr21,2012, i.e., yesterday for payment towards INDIAIDEAS.COM PRIVATE LIMITED. I WOULD LIKE TO REPORT PISHING AS I HAVE NEVER REGISTERED FOR ANY SUCH PAYMENTS AND IR SHOULD NOT BE AUTHORISED. Since I am informing in advance I would request an immediate action and a call back from Citibank regarding this matter as soon as possible. Failing to do so I would...
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K
koilpitchai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Utilisation of Recovery Agents(Goons).

Address:Mumbai Suburban, Maharashtra

Several Years back I was harrassed by the goons(Recovery peson) for the amount of Rs. 20000/-(personal loan). The bank illegally vacated me from my residential place. Eventhough the amount was very low the bank persons insulted me in front of family members. It made me family broken condition. I was stayed in A-11/301, Nilgiril Lok Dhara Co-op. Hsg. Society Ltd. Kalyan (E). At that time either the society or my family members has not...
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L
linga2kin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

interest and closure

Address:Pune, Maharashtra

This is for your information that due to CITI Bank's inefficiency in handling my request with promptness for past one month, I was forced to close the CITI credit cards [protected] and [protected] and the reference numbers are 7337 and 9268 respectively as mentioned by them over phone on 24-March-2012, though I never requested for a re-issuance of any further cards but the same have been done by CITI bank at their own...
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A
Ashwin Kg
from Bengaluru, Karnataka
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ATM Error Axis Bank

Address:Bangalore, Karnataka

I had wiThdrawn Rs 10,000 twice as on 27Th March 2012 at 8.50 PM near malleswaram near MES college in Axis Bank ATM, however when i physically counted it was short by Rs 1,000. Please do let me know if The same can be recovered....
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M
Mohit28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Interest Charges levied

Address:Ghaziabad, Uttar Pradesh

Just highlighting the unethical way of charging interest to the customer by CITI Bank. Myself, Mohit Kumar, using citi bank Indian Oil card (XXXX XXXX XXXX 4246) for more than 1.5 years now. There was a delay in making the credit card payment through their Credit Card Bill Payment Utility as there was a technical failure at their website during the last weekend night at around 10:30PM. After trying continuously for about 30 minutes, I stopped...
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P
pramod tiwari1977
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheque lost

Address:Lucknow, Uttar Pradesh

MY CITI BANK CARD NO.[protected]
I am inform you my cheque No.645032, date-15.03.2012, Rs.5000/=, Bank Name-ICICI BANK,LKO is missing. I am drop the cheque citi bank drop box V.M.SERVICE STATION CANTT,LUCKNOW. Cheque not receive to citi bank. Responisibility for Cheque lost citi bank. why citi bank demand extra charges. citi bank ignore extra charges, so that issue new cheque.

Thanks
Pramod Tiwaribr...
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PANKAJSHAH
from Kheralu, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OBTAINING noc FOR AN AUTO LOAN

Address:Ahmedabad, Gujarat

I HAVE TAKEN A LOAN IN DEC 2006, FROM CITIBANK AND ALSO AGREED FRO MONTHLY INSTALMENT PAYMENT BY ECS FROM BANK OF BARODA. 19 INSTALMENTS WERE PAID SUCCESSFULY AND FROM AUG 06, THEY CAN NOT DO THE ECS. REASON STILL UNKNOWN. THEN THEY STARTED ADDING PENAL INTEREST, PENALTY ETC CHARGES. MY REQUEST TO THEM WAS TO REVERSE THE CHARGES FROM AUG 06. MEANWHILE FROM AUG 06 I KEPT ON PAYING THEM INSTALMENTS AND EVERY TIME I REQUESTED REVERSAL OF CHARGES....
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T
T_Karmakar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty CIR from CIBIL because CitiBank didn't update CIBIL properly

Address:Pune, Maharashtra

I am using CitiBank Cash Back credit card since 2008. Later my old credit card was replaced to CitiBank Titanium cash Back credit card as CitiBank was offering to get it replaced from my old cash back credit card without any extra cost or hidden charge. And if I have had any outstanding balance then all will be updated to my new credit card. Here I would like to mention here that I cleared all my outstanding balance before using my new credit...
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N
niranjanKum
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding extra charges of credit cards

Address:Karnataka

Hi Team,

I am very much frustrated with tax applying to the citi credit card total amount.
as compared to the other banks credit card, citi is applying some non sense rule. For up to today i have paid almost half the amount of my total amount. But still records shows the total amount of 5 months old.

I am using other bank credit cards but i never face the such nonsense extra burden from the other bank.br...
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D
DULAL CHANDRA GHOSH
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS after closing the a/c for payment

Address:North 24 Parganas, West Bengal

Dear Sir,
A few months ago I had a request to close my credit card no.[protected] as I have been retired from service and had difficulties to maintain any such cards. Subsequently, I have already received an SMS on 11.10.2011 from citi bank that my above mentioned card has been closed with thanks. Afterwards, I have seen every month SMS are comming to my mobile a mini statement for depositing total amount due...
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S
shibinkta
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have not got my ATM pin.

Address:Bangalore, Karnataka

Hi
i lost my card on jan,blockedmy card applied for a new card by calling up citibank on number [protected].rep saidhave taken the request and was said that will be delivered in 4 working days. i applied on 2nd of feb 2012. its 8th today.i kept checkng at officeaddress every day. andkept calling citibank. spoke rep aswini(who hung up the call), then called 2time again callsget answerredand gets disconnected, after somuchtime i got...
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kalpesh505ahd
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service

Address:Hyderabad, Andhra Pradesh

Deall All,

I am writing this to complain about the services rendered by CITI bank which are unsatisfactory.

(1) Insurance Policy: I had opted insurance policy (BALIC) at the time of opening salary saving bank account. The bank representative informed that any query pertaining to policy would be handled by CITI bank. I didn’t get premium receipt and policy document and asked CITI bank to provide the same....
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R
rshankertiwari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STATEMENT & CIBIL STATUS

Address:East Delhi, Delhi

Dear Sir,

I have credit card no [protected] that is old & closed credit card but wrong address have updated by your officers, so we have not received statement from starting, so arrange to provide credit statement from June,2010 to December,2010 my correct address & Mail ID given bellow:

RAVI SHANKER TIWARI
BAJAJ BHAWAN
B-10,SECTOR -3 , br...
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dneshgupta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Activity done by Citibank in my saving account

Address:Delhi

Dated : 25th Jan 2012

Nodal Officer
Citi Bank - India


Sub : Fraud Activity done by Citi Bank in my Suvidha Premium Account No.:542xxxxxxx222

Dear Nodal Officer,

I am holding Premium Suvidha Account with you and mu account details are as follows

Name : Dinesh Gupta
Suvidha Premium Account No.:542xxxxxxx222

This mail is regarding...
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haisanjay123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non removal from cibit

Address:Coimbatore, Tamil Nadu

I had 4 citibank credit cards. Due to my business loss i was not able to pay the cards dues. After 4 to 6 months bank came for a settlement with a discount amount. In 2009 sep i paid that amount. They told me that they will remove my name from cibil regarding the citibank payment. But now i checked my cibil report, report shows that written off (settled). how can it will removed from my cibil.please clarify...
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anand90
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forced to take ULIP

Address:South Delhi, Delhi

Dear Sir,

I have taken a Personal loan from Citi Finance in Jan’09 for Rs 1.5 Lac for my marriage held on Feb’09. But Citi financial forced me to take ULIP(United linked insurance plan) from Bharti Axa Life for Rs 25k yearly, conditioning that they would only approve loan then when I signed the insurance policy. I that time signed all the docs because I was needy that time. I have been regularly paying PL EMI +Bharti axa...
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ronaksbaf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged and forced to pay money on credit card number 4386280007761772

Address:Mumbai City, Maharashtra

Dear Sir,
MY CREDIT CARD NUMBER IS [protected]
For the month of 13/08/11 to 12/09/11 I received a bill from Citibank (credit card) for which I was charged CPP ASSISTENCE & TRANSACTION FEES of Rs(1145+99).
I was been told that I wont be charged for the CPP assistance but still I was charged.
So I told Citi Bank that I was been told that it was for free & so I won’t pay the bill.
As a result...
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