Citibank Complaints & Reviews

Hi,
Thats very true. even i faced same kinda situation.Citibank forced us with the policy without even informing us. This is not done. Citibank should start being more transparent or else soon they will lose its customers.

I was using a credit card being given by CITI Bank. my card no. was [protected] I used this card for a few months and paid all dues in time. During the period i received a bill with 12th as due date & on 11th i dropped my cheque in the bank but in the next bill i found late payment charges of Rs300. I called up their customer care to file a complaint but they could not help me out. then i thought of surrendering the card. I paid the entire due amount of last bill except that Rs 300/- late charges and stopped using the card. Now that Rs 300 amount has gone up to Rs 4500/- and i m regularling getting calls from citibank Ph. no. [protected].
Even they have started threatening my family by calling at landline no. also.
Although its a small amount but without any justification i cannot make this payment.
Pls. help me out in this

I am Using a citi bank credit card card([protected]). Unfortunately i was taken a 70000 Loan against my card, requested by citi bank and making a lots of call, i am giving regularly payment of purchase amount and EMI amount. when i have paid minmum amount (EMI+minmum amount of purchase) regularly. But citi bank charging 3 % on overall amount which i paid as the part of EMI, which Interest rate was decided at the time of booking of loan. then how can citi bank charge again 3% on Emi amount.
Please reply me as soon as possible
Mo. No. [protected]

i have taken a citibank card before 2yrs.now my card has been misuse by someone.i complaint to cbi on the spot and they accused the victim within 15days.i gave them no. of cbi officer but they are not contacting them and harrasing me for payment .they are charging me 47000 what should i do now.pl.help me.

Total harrasement. Pls. take care of it

Hello,

I used to have a shopper's stop branded Citi bank credit card. I had made a few purchases on it. and was always regular in paying my bills. But my father fell really sick and all the finances were drawn to his medication and hospitalization. I knew i will not be able to pay the credit card bills, and thus i called and wrote to citi bank about my problem, asking them for 4 months. They agreed on the time and said that i should start paying from october 2008.
My father passed away in between, leading to more financial stress on the family. I did not receive any statements or alerts from the bank in the mean while.
But after 4 months a statement arrived. The outstanding was at 93, 000 approx, while the actual balance was 35, 000 approx.
I called them and mailed them vigorously. I have those mails where i was promised an answer and solution about the mix up. But all those conversation lay incomplete from the bank's side.
One day a barrage of calls started happening. It was not unusual as the bank collection people usually woke up every six months and did this, only to not answer my query.
I told them everything (again), and send them the mails.
But this time, instead of mailing back, they started calling everyone else. I dont know how, but they called my land lord (who thought i have taken a card on his name, and asked us to leave the house), my wife, my sister and 4 of my colleagues. It was very embarrassing, so i had the card settled.
But i still get email alerts, mobile messages and statements every month. On calling, they say that they will look into it, but this just goes on and on.
I have no clue how to deal with this, and what to do. Besides this, my name has been posted to the CIBIL's defaulters list. So i can not get any loans if i want anymore.
Please help.

Subject: Information about Aditi Lad Expired.
Respected Sir/Madam,

This is formally inform you and requested you that I m Abini Lad. My sister might (aditi lad) have a citi bank credit card no. ([protected]) we don’t have any idea about that credit card but now she is expired on 27 feb-2009 my self provide her death certificate around 20-22time citi bank branch fort & lower pare as well as bank employee also meet at parel station & take form me (abini lad) that death certificate Xerox copy after that he promises me will never ever call u family & u about your sister(aditi lad) payment.
I am abini still studying in F.Y.S.C in SNDT College in churchget & staying also in college hostel m working part time job in one of Privet Company as a data entry job there I get only 2400/- in month so I can’t pay that amount at all my daddy also retired parson when aditi expired after that my mom dad both shifted in my native place because we three people depend on my sister only! & second thing wherever we was staying first in Kohinoor com. In Dadar there now staying Mr.bhoja he complaint agents your bank recovery boy because they told that recovery guy here not staying lad family after that also they visiting again & again that’s way he complain in bhoiwada police station that guy name I think subhash & his no.[protected]. your citi bank fort branch manager only told me once customer expired bank don’t have any authority to ask for payment & visit customer place but now she is no more we trying to forget her but your bank people not understanding are problem. My dad is hart patient.
So last my humble request is that please don’t visit again & again that dadar add because that Bhoja family very upset on my family whatever problem have to discus u can call on [protected] on Sunday 9.00am to 3.00pm because I m studding & in my classes cell not allow i[censored] want to contact me send me mail also on this same id.
Thanking you.

Your truly
Abini Lad.

Dear Sir,

Citi bank sent a false bill dated 2010 February 21, to my address, claiming Rs. 64.50 towards “previous balance/ purchases/service taxes” etc. against a non existing and fictitious Citi Bank Credit Card No.[protected] which is neither applied for nor renewed by me and thus causing wastage of my valuable time as well as unnecessary harassment to me and compelling me to write this letter.

Ranjit S. Roy
Kolkata dated 2010 February 28



Dear Sir,

They have disregarded my letter dated 2010 February 28.

Moreover they have SENT AGAIN ANOTHER STATEMENT of card account dated March 21, 2010, to my address, showing “Zero amount due” against a CLOSED Citi Bank Credit Card No.[protected] which was not wanted by me and thereby coercing me to accept this card account.
This is unfair and against the law of land. I am compelled to bring it to your kind notice the following charges against them:
1. Falsification of fact.
2. Coercion and harassment to a gentleman.
3. Wasting my valuable time.

Ranjit S. Roy
Kolkata dated 2010 March 28

CITI FINANCE BANK — HARSHMENT BY BANK WITHOUT ANY REASON

This is complaint against citi finance bank.they giving loan to someone name Jasprit Singh & again & again call me on my no.& say me provide the mobile no of those unknown man. I don’t know about jasprit Singh & his no. From his Gorgon Branch some one man tell his name Amit shah & no. from is calling is:[protected].He is also using bad luggage for me.

Kindly if some one know for stop this calls pls provide me pone no or mail address.

Thanks & regards

Jitender Kumar
Ph no.-[protected]

SAVE YOUR MONEY!Settle your credit cards and personal loans in 20 to 50 percent of total outstanding call on [protected], [protected]. Debt Manage India

SAVE YOUR MONEY!Settle your credit cards and personal loans in 20 to 50 percent of total outstanding call on [protected], [protected]. Debt Manage India

TATA AIG — Robbing off money from credit card

Dear Sir/Madam,

It is with disappointment, I have to inform that TATA AIG has issued policy under my name and my wife without any kind of approval and have charged money against my credit card from ABN AMRO Bank. The surprising fact is that I have not revealed any banking or personal information to the TATA AIG and neither have I informed ABN AMRO bank to proceed with transaction for the above mentioned poilcy with TATA AIG.

I am sure the Bank and the TATA AIG have some tie-ups to dupe people by issuing them policies and charging customers THOUSANDS of rupees without any kind of permission.

People beware of such evil acts from the banks and insurance companies.

I would like to know how TATA AIG recieved my personal information and have also charged me for the policy for which I have not given any kind of consent.

I request you to provide me the proof of my approval for the above mentioned policy.

The rest of the action taken will be taken based on the response from your concern.

Regards
Mohammed Anwar

just blow the citibank office with dynamite have calm to ur heart so that no fruad in future

Hey did you click the link in the email to access the account? If yes you have been attacked, this is 100 percent fake, you may want to contact the bank. This type of attack is known as phishing. In either case make sure to tell the bank.

i got in touche by a mr andrew jones citi bank, shall i play along or inform the abuse?

what can i do?

caught in same scandle. never put up any cash. fraud!!!

dear mr mathew jones .i have recieved an email from bpo office that mean i was winning the promo winner from bank for british premier promotional company.and saying taht price amount found 750.000.00 has been deposited in citi bank plc.and ask me sent the ID .and said you get cridit card from citi bank plc london.that is fake or true.thank you .mr i wayan sukadana.kuta-bali.indonesia.

dear sir / madam i have recive email frm British Premier Oil Promo Company that i have won 750000 britsh pounds and transfer in to ur bank account and they give me ur bank details :

Bank Name: Citi Bank Plc
Contact Person: Mr. Mathew Jones
Direct Tel: +[protected]
Email: [protected]@hotmail.co.uk

these are bank details please thell me this is ture or fale i m waiting for ur reply..
my Email ID is : [protected]@gmail.com
akif zahid Frm Pakistan

Quiero saber, si realmente es un premio verdadero, o simplemente es una estafa la que están tramando, los que están escribiendo estos mensajes por e-mails, asegurando que tienes un premio ganado, que ya lo tienes en la cuenta, pero que tienes que depositar en la cuenta de un personaje, supuesta mente funcionario del banco, para poder continuar con los tramites del giro del valor del premio.
Si la cosa es realmente seria, descuenten el costo de la transacción al valor del premio y giren lo que sobra, sin tantos rodeos, mostrando que realmente lo que tratan de hacer es una estafa, haciendo creer que es un verdadero premio.

Hi,
This is the elder brother of Gurpreet Singh Gulati. He has been
receiving SMS'S and Calls from Citi financial regarding a personal loan A/C nO. 10027903 taken at Noida whereas I have never visited Noida.
They demand an EMI of Rs 2923 against the loan taken.
This is very silly from their part which needs to be rectified at the earliest.
The records of Citi financial should b e rectified as early as possible.

Gurdarsan

Dear Sir/Madam,

I would like to file a case against Citi Financial company for harassing the pending outstanding Ref no: 13354403. I received a call from citi financial that that they can give me loan on the interest rate of 12%, wherein caller is calling on the behalf of citi financial but he said he is calling for citi financial and provide me loan on the 12% interest rate. I was shocked that how can citi financial provide loan on interest rate of 12%. I tried to cross check it and they called me in nehru place where we come to know that they are calling on behalf of citi financial (Agency :SPARSH-D, DSA :DS249546). After that I denied to take the loan but caller insisted that he is not meeting the target and lot’s of word he use. I agree and move to pusp vihar office where loan officer denied to provide the loan on 12% rate of interest. When we told them that we have a recording of conversation for providing loan on the rate of interest 12% then they offered me 79,000.00 for 48 months. I have to pay Rs : 2500/- which is regularly deducting from my salary account, but after that my salary account was changed 3 times ICICI to HDFC again ICICI. I spoke with Citi Financial officer in pusp vihar and told them insist of again moving to ICICI I will paid it from PNB account. They provide me electronic slip which I have to signed up from PNB, I spoke with PNB Manager (Sarita Vihar), they said he will not signed the electronic slip, he told me ask Citi Financial to contact him directly. For this I have to take more than a week leave but no result came. I have logged a complaint in Citi Financial customer care for such scenario but they did not have any solution. With this I paid 3 times cash amount with late fee. I also told them to give me the date , I will submit my cash directly at citi financial office but they denied to go with this process. I stop my dues, why I need to pay fine wherein I did make any fault from my side? Till now I did not get any solutions from Citi Financial. I am continuously receiving a call from Citi Financial they harass me using abusive language “jantar matar mai ja ke chillo – loktantra loktantra” which I have a recording, even I have a lot’s of recording with citi financial executive.

I really upset with such kind of customer service is providing my citi financial. I want to how to get the solutions, I’m getting continuous call from citi financial for outstanding, instead of solving the query they are harassing my. I did not come for a loan, they beg me to take the loan. I come to know from lot’s of site & colleague might be my name is submitted in defaulter list (CIBIL). Whenever I ask them for defaulter they did not have any answer instead of saying to clear the outstanding and my name did not reflect in defaulter list. How can I trust on them????
I have experienced with IDEA connection, I have taken post paid connection [protected], when I ask them to tell me how to pay online but idea customer care did not reply, I receive a fake call from idea that they are sending executive for collection of amount after 3 months executive visited and he took the amount and said that no will be activate within 24 Hrs. when it’s not done I spoke with IDEA caller and he said again I have to submit the all details and withing 2-3 days I am receiving the sms for same number is free, If I would like to take??
How could I trust on company? I am continuously receiving a call with different executive, In the beginning I have spoke with different executive for 1-2 Hrs with whole scenario. If they are not updating the data is it consumer / customer fault to speak with each executive for 1-2 hrs every day. I am also working in company as employee no such company allow to speak 1-2 Hrs for personal matter / grant a leave. I already visited number of times in Citi Financial Office Push Vihar, now I want a lawyer/justice in such scenario. If as a customer I am suffering might be lot’s of customer is facing this issue. So I ask them to file a case and I will submit my dues, it will help me for removing my name from defaulter list if it’s submitted by them.

Thanks & Regards,
Chandra Mohan
[protected]

I am a regular customer of citibank credit card since last more than 20 years () since i did not receive the monthly statement for 15th october 2015 i had sent e-mail and subsequently reminders but till date i have not received any response () due to non-receipt of online statement i am unable to reconcile the transactions, resulting my refund claim with i.R.C.T.C. Is held up () please look into the matter and expedite the matter () my registered e-mail id is [protected]@iffco.In and mobile no. Is [protected] ()

ps kutty
dt: 17th dec. 2015