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Citibank Complaints & Reviews

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Last updated May 7, 2024
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Citibank reviews & complaints page 67

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R
Rupojit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Civil court threatening by citibank

Address:Central Delhi, Delhi

Hi,
I was a good citibank credit card customer till last year, but on feb 2010 I use citi bank credit card for around Rs.122000 for my marriage purpose, I also dropped a cheque of same amount to Citi bank in time (it was my father's cheque and he has an saving bank account in SBI), after few days that money got deducted from my fathers SBI account and also I can see that payment made in my citi bank next statment..things are alright...
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Tarundwivedi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect deduction of Charges

Address:Maharashtra

Hello,

I have corporate account with IBM India Pvt Ltd. and I have told that there are unlimited free transaction from other ATMs also.
But a amount of Rs 20 was deducted for using other ATM.

I have address this issue many times
1) Customer Care on phone on 31/03/2011 => No solution.
2) Citibank Agent (madan Prasad) on 31/03/2011 => No solution.
3) India Service...
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D
DJ Dhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overdue credit card payment

Address:South West Delhi, Delhi

Dear Citi Bank credit Card manager,

One Ram Kailash Paswan who using a Citi Bank Credit Card, and was my tanent for 1 and half years. I have no idea about hus credit card No. You check it form your Computer datas. The address was of his office was D - 1 / 17, Palam Extension. Sec - 7, Dwarka, New Delhi - 110045. He was working in company named M/s Kun Beads.

He some how has...
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E
ekangee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided Insurance policy

Address:Mumbai City, Maharashtra

I am Sathyanath.S working for Hutchison3 Global Service Ltd. I had a salary account with Citibank they had forced a few o[censored]s to take up a policy as tie up they have with bajaj allianz. And we were not informed about the deduction from our salary nor were made aware of the policy in case of early closing. We had taken up this matter to our company H.R and they had contacted the Bank. Citibank relation ship managers Leena Parab and mohammed...
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K
kushal1974
from Kolkata, West Bengal
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NOT PAYING THE BILL

Address:West Bengal

I am surprised to receive this bill against CARD NO.[protected] (Statement Date 11.08.10 for the period from 12.07.10 to 11.8.10). Please note that for last one year I am not residing at Kolkata which is informed to you and from that point of time no bill was coming to this address after settlement of your dues. I am not going to pay this bill amount which is already informed to you before one year. Please do not send my bill to this...
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Shiveta Samadder
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

Address:North 24 Parganas, West Bengal

The Customer Care Manager
Citi Bank Cards


Ref: Citi Bank Card No.[protected]

Cheque Nos. 357850 for Rs.4,000/- drawn on Axis Bank paid in m.o. January 2011
485336 for Rs.4,000/- drawn on Axis Bank paid in m.o. of February 2011

I am using Citi Bank Card for many years and have never failed in making payments.

The details of last...
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shankeri45
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of application for IO Titanium Card

Address:Karnataka

I buy petrol regularly
I hold a Citibank Jet Airways Platinum Credit card 5520 xxxx xxxx 2022 and hold an impeccable track record o[censored]tilization of the Citibank Jet Airways card as well as making full payments in good time.

I had made an application to Citibank for the Citibank Indian Oil Titanium Card, which was solicited by Citibank via email

My application has been rejected. I would like to know whether...
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shabnamidushaikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Information Provided

Some executive name Kavita from some agency ( nos[protected] had called me and I have applied for the (citibank Indian oil Titanium) credit card which I have received the credit card from Citi bank 10 days before.

According to her I will be getting a limit of Rs 3 lakh from which I can withdraw 50% in first 6 month and more then 50% after 6 month, but I was shocked when I called the customer care dept according to them...
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dskkishore81
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adding more penalty charges

Address:Chennai, Tamil Nadu

Hi,


This is Sita from Chennai and my Loan Account Number - LSBMRK3998135.I have been your good customer for the past 3 and more yrs.
i have got the Personal loan from citibank 3 years back and now I wanted to close the loan due to loss of job. I called the helpline no and asked for the preclosure .They took more than two weeks to issue the preclosure Quotation softcopy. i got shocked seeing that preclosure...
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doodi33
from Hyderabad, Telangana
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ATM card Issue - 550 rupees deducted

Address:Hyderabad, Andhra Pradesh

I (Yerramalli Aravind Kumar) working for Infinite Software Solutions have been using a Citibank Suvidha Account for more than five years. Debit Card Number [protected].

I felt proud to have a citibank account but now i am very unhappy with the kind of service provided by you people.

Below are my queries:
For speaking to a phone Banking Officer it takes more than 7 minutes. I am least bothered to listen...
+1 photos
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A
abhishek.starsight
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of my Citibank Credit Card by TATA AIG

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir, I was having Indian Oil Citibank Credit Card **** **** **** 9757 . This was used fraudly by TATA AIG representative on 15th May 2010 amounting Rs 35950. I got a alert when my bank authorised this. I immediately called the Citibank and informed it to be fraud transaction. In turn I also informed about same to TATA AIG. TATA AIG did not acknowedge it for 1 week than finally did they responded that they would investigate and revert....
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Z
zam.gulshan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM Cash Deposit - NOT REFLECTED

Address:Bangalore, Karnataka

ATM Cash Deposit - NOT REFLECTED

HI,

account No:-[protected]

Deposited Rs. 35000 in ATM through 2 packets at indiranagar ATM machin on 5-Feb-2011, 4 pm. one envelop worth of 5000 got deposited,another 30000 is not reflected yet, Normally both transaction has to reflect at the same time.

Contacted citi customer care. The executive lodged a complaint and gave me the service request...
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Dear Sir!
I have recieved a n e-mail from the British Promo Company saying that a prize amounting 750000 pounds has been deposited in your bank. Now I am asked to pay the transfer charges so that the said amount will be be released to my personal account. I would like to kindly verify that how much that is true. Thank you,
Mir Baz Ali, Pakistan...
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I got a mail from Account Officer: Mr. Larry White.
Citi® Bank Online Group
Customer Relations Dept.
Telephone number: : (+[protected]
Telephone Number: (+[protected]
fax: Number : (+[protected]
Email: [protected]@live.com
ONLINE ACCOUNT APPROVAL PROCESS
regarding the winner of NOKIA LOTTERY ONLINE PROMO funds (a sum of £650,000 pounds) and for this I need...
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M
Manishtalwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Reporting in CIBIL

Address:Mumbai City, Maharashtra

I had taken a Loan of 50000 rs from Citibank and have paid my dues Completely. I had asked for Closure of my account and i was informed to pay 38000rs which i had paid to bank on 25th March 2008. I had also received a NO DUE CERTIFICATE from bank , But Citibank failed to Close my account on system, which has affected my credit History in CIBIL . CITIBANK has closed my account on system in March 2009 after several followups they have still...
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R
riteshkalra1982
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan Settlement

Address:Haryana

Hi,

I took a consumer loan way back in 2004 or something which was just about 14000 rupees, The complete amount was divided into 12 EMI's and I was supposed to pay 4 EMI advance + Processing fee.

EMI was approx 1300 rupees for 8 months, I did pay 4 EMI's and rest 4 cheques got bounced as I was not in the city and was travelling during that time.

I have had other consumer loans, Perosnal...
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R
rulerofsun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan

Address:Maharashtra

Hi, I am Debraj Bhattacharya. I had a personal loan with Citi Financial from 2007 it got closed in Spetember 2010. I have yet to recive a closure letter from the bank. I was verbally acknowledge the loan closing. My residential address changed and I reuested the change of address which was denied stating that the loan is closed and not required.

Now Citi DSA collection agents claim Rs.5000 pending and the loamn not being closed....
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A.BANERJI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-RECEIPT OF CREDIT CARD STATEMENTS

Address:South Delhi, Delhi

MY NAME IS SHRI A.BANERJI. I AM THE HOLDER OF CITIBANK CREDIT CARD NO. [protected]. EARLIER I USED TO GET THIS CARD STATEMENT EVERY MONTH DESPATCHED BY COURIER TO MY RESIDENTAL ADDRESS B-396(FIRST FLOOR)C.R.PARK,NEW DELHI-110019. FOR THE LAST THREE MONTHS I AM NOT GETTING ANY C4DIT CARD STATEMENT FOR THIS CARD. WILL MY COMPLAINT BE REGISTERED IMMEDIATELY AND THE MONTHLY STATEMENT FOR THIS PARTICULAR CREDIT CARD DESPATCHED EVERY MONTH...
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A
A.BANERJI
from Delhi, Delhi
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non-receipt of statements

Address:South Delhi, Delhi

I ,SHRI A.BANERJI IS THE HOLDER OF CITIBANK CREDIT CARD NO. [protected].MY RESIDENTAIL ADDRESS IS B-396(FIRST FLOOR)C.R.PARK,NEW DELHI-110019. EVER SINCE THIS CREDIT CARD WAS ISSUED TO ME ABOUT THREE MONTHS BACK,I AM NOT GETTING THE CRAD STATEMENTS MONTHLY DESPATCHED BY COURIER TO MY RESIDENTIAL ADDRESS. THIS IS SURPRISING. WILL THIS BE LOOKED INTO IMMEDIATELY AND THIS FEDIIT CARD STATEMENT DESPATCHED BY COURIER TO MY RESIDENTIAL...
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Y
ykyadav07
from Ghaziabad, Uttar Pradesh
Jun 18, 2021
This thread was updated on Jun 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC OF PERSONAL LOAN

Address:Uttar Pradesh

Dear Sir/madam,
I Yogendra Kumar Yadav had taken personal loan from Citibank having Personal Loan No. E[protected] and had cleared my all dues of loan on 13/09/10 with amount of Rs.32169.00 vide cheque no 145442'
The receipt no. for the same of Citibank is 7533 and the said amount has been paid to Citibank as per my bank records.
Please resolve the issue of NO OBJECTION...
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