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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 62

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Vishwajeet Patel
from Noida, Delhi
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Atm Transaction

Address:Central Delhi, Delhi

Dear Sir/Mam,


This is bring to your kind attention I am Vishwajeet Patel, A/C No. – [protected], has been withdrawal the money Rs. 6800/- on 7the September 2012 but money was not withdrawn and he got the updation regarding that particular deduction , then he raised a query regarding same and the query no. is – [protected], after i have received temporary balance but this time my account minus balance of Rs. 6800/-...
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K
kshitij singhvi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not reflecting in my account debited my account 13 days before no answer

Address:Jodhpur, Rajasthan

My self kshitij singhvi. I am holding citibank premier miles credit card. Wide no [protected], I am using the same card since its inception..but this time I am finding myself in dark.....nobdy is replying properly....I have called 50 times...either they keep my card on hold or simply revert back.I have paid 2 lac rupees , same was debited in my IDBI bank, my account is PAYABLE AT PAR, this is routine practise...earlier I didn't...
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M
Mintu Chakraborty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Awarded Lottery - is this true / fake

Please inform me that the lottery is true/fake, kindly, details in below :

Citi National House,
2 Triton Square, Regent's Place,
Surrey, KT138UA, United Kingdom.

Tel: [protected]

Dear Winner,

You are welcome to Citi Bank Plc an affiliate of the Uk National Lottery International. We are pleased to be at your service. Citi Bank Plc is Regulated and Stipulated...
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P
patra35
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Bureau not showing status Null as per settlement

Hello Team,

This is in reference to my credit card no. [protected] and Letter
ref no. ST110326TH17131756.

As per my discussion with Citibank and letter, my account status
should show as "Null" in the Credit Bureau so that I do not face any
issue in future loan or credit applications. Based on that I paid
double amount of my credit, i.e. my credit was for Rs9,000 whichbr...
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H
haniismayil
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Banking experience at Citibank.CS Executives think they are everything and dont respect the customers as the customers respect them.

Address:Bangalore, Karnataka

I am posting this complaint here for the people to really understand the nature of Citi Bank.This was the email that i mailed them after i had that bitter experience with them.

Respected whom so ever it may concern,


SUB:( My Respect for Citi Bank got trashed in a matter of few hours at your Bank MG Road Bangalore. Your customer service executives don’t have manners. We account holders at your bank are...
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N
nagudeo
from Chennai, Tamil Nadu
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personal loan not given

Address:Chennai, Tamil Nadu

Dear sir,

I have applied a personal loan for 3 laks in citibank, chennai branch on 2nd of november 2012.

and all the procedures completed and I signed the loan agreement also, but till date there is no response from bank,

and the money also not credited in my account.

please do the needful

S.Nagarajan
ph:[protected]...
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A
anand7189
from Karnal, Haryana
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Over Charging Of Interest

Address:Central Delhi, Delhi

I wonder if my complain will be addressed and resolved by the consumer forum ?
I am getting the statements by the CITI bank wherein the disputed interest amount which is unpaid has been increased despite the fact that the said card has been cancelled by me and the bank has been intimated but I don't understand when this case will be tackled and resolved ?

Anand Kumar...
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A
Anugrahsingh10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit taken but still late payment charge

Address:Mumbai City, Maharashtra

Dear sir,
I was dealing with Citibank bank for auto debit and Citibank bank had not given any intimation for same registration with sbi also and For any ecs (auto debit) facility beneficiary will be responsible for mandate registration which I have already submitted to Citibank chennai addressYes if there is signature mismatch or fund insufficient or details mismatch only in this case customer will be responsible ,I m using Citibank...
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D
Deez
from New Delhi, Delhi
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False communication from the sales and customer care

Address:Mumbai City, Maharashtra

I am using city bank credit card since last 1 year. And lately I came across an issue where I was charged late fees of Rs.600. I get my money on 7th of every month and with that money I planned to pay my credit card bill on 8th of every month. Now when I was applying for the card the executive told me that the due date would be 8th and I would not face any issue. But few months before when i was charged late fees I called up the customer...
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A
Amit Bhanot
from Ludhiana, Punjab
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scam

Address:Punjab

FROM THE DESK OF THE REMITTANCE DEPARTMENT

CITI BANK LONDON PLC,ENGLAD 332 OXFORD STREET LONDON WIC IJF, ENGLAND
E-mail:[protected]@admin.th.in
Your Ref: (TRANSFERCODE #090) /2009/RSA/0011107

Dear Sir,
BENEFICIARY :Amit Bhanot,

This is to inform you that we the CitiBank of London .We are here to inform you that your fund US$6.200,000.00 have been approved by...
+1 photos
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V
vinaykumarbalguri
from Mumbai, Maharashtra
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BAD service

Address:Hyderabad, Andhra Pradesh

HI,

Few weeks back i have sent an email to the CITI bank service id for knowing the procedure for creating online passwords and i have requested them to callback on the registered no.

I have received an email with the standard procedure, with out undersatnding the query. Again i have sent an email requesting them to callback. Citi bank has not reverted and they have sent an email after three days with the standard...
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A
anand7189
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging of Interest

Address:Central Delhi, Delhi

Dear Sir,
This has the reference to my Credit Card No. [protected] for which the total amount due was Rs.25339.30 and the due date for payment was 6th September 2012 (as per August statement dated 14th August 2012 for a period of 14 July 2012 to 13 August 2012).

Out of the total dues of Rs.25339.30, I paid an amount of Rs 2000/- on 5th September 2012 vide Reference No. MT[protected] and Transaction No. E Pay MUTI[protected],...
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S
sahmed786
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non issue of Credit Card.

Address:Uttar Pradesh

Dear Sir,
I have applied for issuing Citi Bank Credit Card on persuation of Bank and application form and relevant documents were collected on[protected] by Mr.Umesh Kumar on behalf of Bank on their instructions.After a lapse of 20 days nothing could be known to me.It appears that no action has been taken by Bank.Kindly look in to the matter and do needful.
Thanks
Regards

Shakeel Ahmed
[protected]...
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S
SmitaSan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM Withdrawal Failed

Address:Bangalore, Karnataka

Hi,

I hold a suvidha account since 7 years. On 16th morning 1.35am i did a withdrawal for 1000Rs at Embassy Golf Link Citibank ATM, where the transaction failed. Immediately i went to nearby another Citibank ATM and withdraw 1000 Rs which was successful. But the transaction slip which i got after successfull transaction shows 2000Rs debited from my account, whereas the first transaction money did not come from the ATM.br...
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K
kapil.goswami82
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RESCHEDULING / NON COOPERATION FROM BANK

Address:Delhi

We have availed home loan of Rs 22lac and Lap of rs 36 lac. First of all we were cheated by bank for interest rate. We were told that our rate of interested is fixed but with time, they kept on increaseing rate of interest. We have taken loan @ 7.5% and now they are charging 13.5%. They have also increased the emi of 22thousand to 36000/- . Our bussiness is slashed and our combined Emi is of Rs 86000/- per month. We have request bank to decrease...
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Rajasekhar Rajamony
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mailing Address change

Address:Chennai, Tamil Nadu

Hi.
please kindly make changes on my mailing address as follows.
And my Indian oil citi credit card number is [protected]

R.Rajasekhar,
#2, Valli street,
Kabilan Nager,
Manavalanager
Tiruvallur Chennai -602002.
pls kindly do the needfull ASP.

Regards,
R.Rajasekhar Rajamony
[protected]....
+1 photos
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Nareshgolapalli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM Withdrawal

Address:Mumbai City, Maharashtra

Please find below detail explanation and reason of my complaint.
Respected Sir,
Request you to please get resolution on my dispute filed on 4th july 2012.Withdraw process was done from Development Credit Bank (DCB) mira road nr Deepak Hospital for Rs 10000,however only Rs 4400 was dispensed from ATM.I Have already spoken to Citibank customer care many times,also personally went to Citibank Branch,Spoke to Ravi Ramani Iyer(Branch...
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H
harimalhotra
from Kolkata, West Bengal
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NAME APPEARS IN CIBIL AFTER SETTLEMENT

Address:Faridabad, Haryana

Dear Sir,

Please note that I had a Credit Card with your Bank with Number : [protected]

This card was settled for the final amount of Rs. 12000=00 against reference letter no : ST100416T[protected].

This was assured by your executive that my name will be removed from CIBIL.

But the records are not updated on CIBIL records. Due to which, I am facing problem in getting loan from...
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I
Int El
from Chennai, Tamil Nadu
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regarding non delivery of new credit card

Address:Kanchipuram, Tamil Nadu

you have sent me a letter(DATED ON 22.8.2012) stating that if i dont call your bank before sep 4 , my credit will be invalid.I called your city help line ,and entered the new and old credit number and it stated that bith the numbers are invalid.
OLD CARD NUMBER:[protected]
NEWCARD NUMBER :[protected]
PHONE NUMBER :[protected]...
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priyamudoi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejected wire transfer and deducted USD$ 30

Address:Bangalore, Karnataka

Hi,

A wire transfer has been initiated and completed by E*TRADE and the details are as follows-
Date: Aug 2 2012
Amount: USD 1411.65
Currency: USD
To account: CITIBANK, N.A. xxxxxx4815
Reference number xxxxxxxxxxxxxxxxxx0493

citibank had rejected the wire and USD 30 had been deducted.

I wanted to know -
1) Why the wire had been rejected?
2) Why the...
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