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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 60

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A
ashishistripathy
from Pune, Maharashtra
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Cheating by CitiBank

Address:Mumbai City, Maharashtra

Dear Sir,

CitiBank is a Cheater Bank. Be careful. They don't give information to customers and go on charging to customers to pay salaries of their stupid employees.

See my case below, how CitiBank is extracting money from me illigally. I have sent this mail to Grievance Cell of CitiBank. Let's see, if they are really sensitive towards customers.
=========================================== br...
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S
sunny100
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank want to more money as already declared

Address:Gautam Buddha Nagar, Uttar Pradesh

I have taken the personal loan from City bank in July 2008.amount was 395000 but bank deduct the amount 2428 Rs as processing fee & I found the amount 392572 Rs.as the loan statement I pay the 59 installment the last payment to be 01 jun 2013 but bank had taken the installment July 2013 also.now when I contact to bank for my NOC bank want to pay more money to release the NOC.

kindly suggest me what I can ?

also...
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S
Santosh Kumar Komeravelli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closing of Citibank Account

Address:Hyderabad, Andhra Pradesh

I have opened Citibank account.
Now, my Salary account is converted in to Savings account. And for this june month citi bank is charging me 500/- per month due to low balance maintainance in the acocunt.

This is unfare that charging 500/- per month with low balance less than the limit. So i decided to close my Citibank accounts and choose for someother bank.

For the Citibank official: Can you please cancel...
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R
RajeswariVS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interest rate is calculated for paid amount also

Address:Tiruvallur, Tamil Nadu

I got a bill amount for Rs.28820/- and paid Rs.28000 much earlier than the payment date.
This month i got a bill with interest calculated for nearly Rs.1200 (service tax+interest) for the unpaid amount 820.
They have calculated more than 100% interest rate and convincing me that i have made a part payment (Rs.28000 is part payment!!!!!!!!) and hence the interest 1200...and telling this is the policy of their credit card company....
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O
ozeameya9
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence

Address:Chennai, Tamil Nadu

I have applied for CITIBANK credit card on[protected]. My application no. [protected]. On[protected], I have received a SMS saying my Citibank credit card has been approved and will be dispatched within 2 working days. This has been dispatched through BLUEDART AWB no. [protected] in 4 working days. On 8-6-2013 I have received SMS saying my card has been returned undelivered. and today,[protected], I haven't approached by any citibank...
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K
kodanhunt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nuisance Calls to my father after making payment

Address:Howrah, West Bengal

Hi,

I have missed my Personal Loan ECS this month and hence I paid my EMI through citibank portal on 5th June 2013. But still they called my father to get the EMI during his office hours. So I called citibank customer service and updated my new mbl number and also told them not to call my father. Again they called my father during his office hours to ask for the money which I already paid. I got the receipt confirmation from...
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P
prithi s bhandari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing me my subscription reader's digest and india today subscription number

Address:Thane, Maharashtra

Hi,

Please help me to get my redeem rewards point subscription Numbers for two subscribed magazine.
1)Reader Digest
2) India today.

I 'm following up citibank since one month they have provided me reference number but no call back from them .

The reference number is 414106.

Please help me to get me my subscription number....
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D
Deepankar Gupta
from Mumbai, Maharashtra
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Don't trust this card

I got this card for business travel for USA for 10 days. I used this card to pay the hotel room charges, which hotel took in advance as it was pre-paid card. They did two transactions to complete the payment USD 798 (approx) (620 +178) with separate approval codes. Citibank cleared transaction USD 798 in one transaction. So I had three transaction instead of two i.e. totaling 1596. When I called them up they said there are two transaction...
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N
nmrpsd10
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount blocked in Ready credit

Address:Bangalore, Karnataka

I have took ready credit facility on my Suvidha 3 years ago and have regularly used and paid the balance of the same.In the month of February I moved to a new company and had to change my salary a/c to HDFC from citi.As I had to close RC and had no ready cash I converted the same into 20 EMI's as per the company's rule.

Now till april 2 EMI's were deducted and all was well.Yesterday I got a multiple calls from...
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K
kathirraj
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Escalation

Address:Pondicherry, Puducherry

Dear Sir/Madam,
I am kathiravan had done a recharge of Rs 333 from my CITI Bank Credit Card on my Mobile Number ([protected]) and yet i haven't received any recharge amount and nor any message. My credit card is debited for Rs 333 and i still not get the recharge amount on my mobile number.

Thanks & Regards,
Kathiravan...
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A
anuragsamanta29
from Noida, Uttar Pradesh
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Playing against Customer Relationships

Address:Howrah, West Bengal

It is almost more than one and half month but still my policy is not cancelled/surrendered and my amount is not refunded.

Details of my case:

5th March 2013:
I submitted one letter and all the required proof to one of the Citibank Official in Kolkata for holding my Standing Instruction.



19th March 2013:
I got confirmation from Bilas Bangal that my policy has been...
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Address:Gurgaon, Haryana

Hi All,

This is my greivence regarding mistake made by the officials of issuing Credit Cards. They made me Mr. in respect of MS.in their records.
Today I am online since last 40 minutes on Mobile with Ex. Shreshta to contact with their Supervisor,because she is saying that she is unable
to solve my problems because I am MR. in their records. Previously I had contacted & their was no problem of this catogry.After...
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K
kulbhardwaj
from Noida, Uttar Pradesh
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Bank Not Returning my Finance Charges

Address:Gurgaon, Haryana

HI Sir/Madam,

Myself Kulbhushan using CITI Bank card ,lin the month of September I travelled to outside India and used credit card there, I came back and made the payment after due date as it was my official trip and amount transferred to my account after the due date.I have called to Customer care and they told me u deposit the payment we will reverse the charges and now I m chasing them from 5 months and they are not replying.br...
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Address:Karnataka

Hi-
I had savings of Rs 165151.00 which took me 1 year and Six months i received an alert message from citibank asking if the transaction is invalid
please call back then when i called them they took all the details and blocked my account and assured the amount will be re-stored by April 20th
now again when i called they gave the new date of April 22nd and also asking to lodge the complaint and they can't help....
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M
Mohammed Iqbal Basha
from Mumbai, Maharashtra
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Gave wrong information

Address:Bangalore, Karnataka

Citi Bank personal Loan department reps are nothing but a WHITE COLLAR CHEATER. I have submitted the documents on 23/3/2012 for 5 Lakh Loan amount. While submitting the documents, Personal Loan representative PRIYA confirmed that it's going to take 3 working days to complete the process. Even I got the same confirmation from the guy who collected the documents. After a week, when I called the rep, they said that its still under processing...
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Ravi Shankar_scorpion
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE & WRONG COMMITMENTS- PERSONAL LOAN

Address:Ghaziabad, Uttar Pradesh

This is related to flase/ wrong commitment or message of CITI BANK. Since I got a message for Personal Loan " Personal Loan upto Rs. 15 Lac @ 14% pa. There is No pre- closure charges, No processing fee and there is No other hidden charges.

Then I made call to the given contact no. And after discussion on agreed above condition I had filled application as well as provide my all required documents (Copy of PAN, Address Proof,...
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M
manoj36
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never take this loan

Address:Karnataka

Citi Bank Home saver housing loan.

I Have availed this loan, They told me that it well help me clear the loan earlier, If you deposit some exra money over and above yout EMI in the current account, and you are eligible to earn an interest on that money, That interest will be adjusted towards the principal, so that you can re-pay the loan, instead of reducing the the principal , they will add the amount back to...
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B
banuchitra
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card not accessible

Address:Tamil Nadu

Citi bank ATM cards are not accessible at any POS for the past 2 days, Also amount could not be transferred online to other accounts.

Poorest customer care that they have provided land line numbers which are non-toll free, where automated voice responds which again kills our balance.
We almost cant find their customer care numbers online, rather it takes to numerous procedures to file a compliant.

Very...
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bhanu88
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

(OMG!!) Minimum of 1 Lakh NRV per month for Citibank Account

OMG OMG OMG!!!

“We are pleased to inform you that your existing Citibank Suvidha account will be converted into the new Citibanking account...With this change, the Citibank Suvidha savings account will not be available from March 1, 2013. Your account will be converted into the Citibanking account from this date, ” the bank said in an email.

“As a special gesture, for your long standing relationship, a...
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R
Ravi Rao
from Bengaluru, Karnataka
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Very Bad Service & Stupid charges on Account

Address:Bangalore, Karnataka

Hi My Name is Ravi,
I am citi bank consumer since 2 years.
I have a loan account as well with citi bank (my bad luck).

I dont understand why they charge, whenever they feel to charge they charge, no proper response on call, you will just waste your time to calling them, they will tell you nothing.

I want to see my account statement/mini statement, because they again charged some nonsense, but i...
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