Citibank Complaints & Reviews

I recently got a citi bank Rewards credit card created and agent got the application form filled by himself as per the contact details provided by me correctly. I received the confirmation call on correct contact details provided my me so I assumed they had my correct contact details i.e mobile and email-id.

I made my first purchase on this card in February and I was waiting for card statement / notification of Statement availbility...

In 2012, one of the citibank customer service executive offered me a credit card which was told to be free for life.When I recieved the card, I was informed that I there is an annual fees for card by the customer support team. I immediately declined to activate the card and asked them to close the card. Now, suddenly in the month of March 2013 after more than 1 year , I recieve an statement from citibank saying that I HAVE OUTSTANDING OF...

I have my saving Account [protected] withe Citibank. On 08the March 2013 Evening i have deposited a Cheque from Vijaya bank and check no is 276788 for thee amount of 3000 to my Citibank saving account. On 09the March 2013 it has been deposited to my account withe one day hold period thee Citibank reference no is [protected].On 11the of March 2013 i got a message from citibank that thee cheque is dishonoured. On 11the again thee deposited thee...

I have credit card No [protected]. My last bill was 25183.05 dated[protected]
the amount spent was as listed below.

19/01 - Rs950
22/01 - 1028
23/01 - 12378.03
25/01 - 1028
31/01 - 2662
03/02 - 1028.10
08/02 - 500.00

I have made paymentsas below
27/02/[protected]
09/03 - 16000
which covers my purchase upto 25/01/2013
i have...

Citibank offered a personal loan and with that they also offered a insurance, when they offered insurance they told me that i can cancel the insurance within 15 days from the time i receive the insurance copy and the full amount will be credited back to my account. Even after a month i did not receive the insurance copy, when i escalated the issue, they said that they will send me the duplicate insurance copy, however, the 15 days period...

Sir,
I heard that your company is closed.I took a loan from u and I use to make payments in your chamber branch, but now the branch has been closed so I was unable to do further payments now you have inserted me into defaulter's list due to which I am facing problems to apply loan from another bank.so I am looking for one time settlement but unable to locate you. Please contact me as soon as possible.
SHASHANK AADHANGALEbr...

Dear Sir,

I am holding Citibank Credit Card no. [protected]. Against my this card I received monthly statement for the period from 14th January 2013 to 12th February 2013 with payment due date 1st March,2013. As per statement the total payable / due amount shown in the summary is Rs. 39062.25 whereas as per the details of individual transactions the total payable / due amount works out Rs. 37062.25. Thus Rs.2000/- extra...

Citibank Team

I had made three cash payments for my Citibank Credit Card bill at Citibank ATM HSR Layout (Bangalore). These payments were made on on 2nd Feb 2013. One of these payments is less by Rs 500. I have called Citibank thrice and every time they ask for 48-72 hrs to revert back. During one of the calls I was told that I will get a call back immediately from the concerned department who work on these issues. I havent...

I am a credit card holder for Citibank. On 21st of Nov 2012 I received two messages in the morning around 07:15 AM and 07:19 AM about the two transactions that happened on my card amounting $700 and $900 which I did not do. I called Citibank immediately to inform regarding the same but they refused to take any action by saying that there is nothing that they could do till the transactions are claimed by merchant except blocking the card....

From: Head Customer Care
Sent: ‎29‎ ‎January‎ ‎2013 ‎15‎:‎33
To: sunita giridhar
Subject: RE:'Citibank=[protected]'

Dear Ms. Giridhar,

This is with reference to your mail dated January 17, 2013.

We understand the dissatisfaction you have expressed in the mail. We regret any inconvenience caused.

The statement for June 2012 sent to...

I had opened an account with City Bank, about 10 months ago. They changed my account type to "Suvidha account" after just 3 months and raised my minimum balance, abruptly without notice they deduct Rs. 250/- each month, if I don't maintain that that balance and they were deducting it, without even informing me. On calling them, they are saying that I've changed the company that I work for and that's the reason.br...

Hi,

This is to bring to your notice i am being harassed by citi bank credit cards.

Representatives from citi bank are calling my relatives, friends and defaming me that i am not paying the payments.

Telephone no :[protected]

I am under going lot of mental agony for such acts done by the bank and loosing my confidence.

Because of mental pressure if i commit suicide,...

I have been registered under the NDNC & NDND list for more than a year now (+91 - [protected]). However I still continue to recieve several unsolicited marketing calls.
This is very cumbersome and agonizing as these disturbances continue with no regard to the law that requires them to not call persons on the list.

I am constantly disturbed, when in meetings or in the midst of other critical activities.
br...

Hi all, here is the latest.

Citibank has increased the minimum balance requirement for Suvidha accounts (where you are no longer getting your salaries) to INR 1 Lac rupees... yes 1,00,000.00 !!!!!!

This is with effect from 1st March 2013. If this is not maintaained, you will be charged Rs 500 MONTHLY.

I am already having to maintain this super costly account with a minimum balance of 25k (ridiculous...

There was an online fraud of around Rs 19000 carried out on my Citi credit card. I have filed a police complaint for the same. After multiple emails to India citibank CEO and other concerned, this is what the final executive response is:

"As mentioned in our earlier dated October 19, 2012 we had raised a request with the merchant bank for the documents related to the transaction of “Entropay UK Internet” charged to...

I got two messages on 15th of January saying that my credit card charged 500 BRL and 50 BRL(Braizilian Real) around 15000 INR and after that i got a message as your card is temporarily blocked please call our customer center, I called to Citi bank at same time they blocked my card card and told me to send a CDF form so they can provide me a temporary credit till the investigation , they also told me that it was a physical swipe in Brazil...

Sub: Regarding the Minimum balance in case of savings account.

Citibank has recently changed the minimum balance requirement for savings bank account as 1,00,000. Is there any guideline for the banks in changing to such huge muminum balances (including the foreign banks)

Is this chainge, with the approval of from the RBI. (huge minimum balance of 1,00,000)

Can this be minumum balance justifiable...

Sir,

Sub: False claim in my Citi Bank credit card by INDIAIDEAS.COM-MSEB

I have never heard of this portal/company INDIAIDEAS.COM.

i have received a message alert from Citi Bank stating " Rs 1064.17 was spent on your credit card INDIAIDEAS.COM-MSEB @ 06-JAN-2013 17.30:58 PM".

i have not at all used online transaction yesterday i.e.06.01.2013. only after receiving this sms...

I have a savings bank account in Citibank N.A, MG Road, Bangalore. From last 3 months I am getting calls from citibank to buy their products like credit card, personal loan etc. I have told them multiple times not to call me but they do not stop. I am really tired of it and dont know how to stop it.
Sometimes, they even call me multiple times in a day, when I am in meetings disturbing me. Also, they call me when I am on roaming, which...