Citrus Payment Solutions — Amount deducted but zara did not receive order

I was order from zara but when it comes to way to pay money my money has been deducted from account but my order havent placed yet in my zara orders i request you to please refund my money as soon as posssibe
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Hi Amit,

Apologies for the inconvenience.

In order to resolve your concern, request you to share your registered number along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your concern.

Regards,
Team Citrus
I have attached a screenshot of my payment from google pay and please return my money as soon as possible My number is [protected]
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