Citrus Payment Solutions Complaints & Reviews

Hi,

I have paid for hp gas cylinder online via
http://ezpay.hpcl.co.in/ezpay/h/
On 7 may 2020 15:36
Using my google pay upi account.
But the dealer ganga gas service, sector 23 gurgaon said he didn't receive any money. Due to which i had to pay him again via paytm at the time of delivery. So it costed me double the amount. The dealer at that time said that your google pay money will be returned to your account, but i didn't receive any money till now (It's 31 may as of now).
Request you to please look into the issue.
Here are some details for you to investigate:

Upi txn id:[protected]
Ganga gas service txn id: [protected]

I request you to please help me in getting my money back. Let me know, if you need any additional details to solve this issue.

I was placing an order on zara india online on 31st may 2020 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfc and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly check my concern and give me refund of my money at the earliest.

I paid 1490 from upi, money was credited to citrus payment solutions and yet my payment is failed on zara. Help me and refund my money. I hope you will do the needful.
Below i have attached the transaction id.

Hi my name is kishor kumar. I have applied comedk application for my brother son. While payment is successful. But it is not reflected in application.
Could you please refund money asap.

User id/ app no : hcu071088

My bank details.
Icic:[protected]
Ifsc code:icici000439

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Dear customer,

Greetings from icici bank.

Your icici bank credit card xx5016 has been used for a transaction of inr 1, 618.38 on may 30, 2020; 14:02:27. Info: citrus pay edu.
The available credit limit on your card is inr 1, 525.81 and total credit limit is inr 20, 000.00.

In case you have not done this transaction, to report it please call on 18002662 or sms block space 5016 to [protected] from your registered mobile number and if you are outside india, call on [protected].

For any other query or assistance, you may call our customer care or write to us at customer. [protected]@icicibank.com

Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

Looking forward to more opportunities to be of service to you.

Sincerely,

Icici bank limited


This is a system generated mail. Please do not reply to this e-mail.

Discover a new way of paying your credit card bills from your bank account anytime anywhere by using icici bank imobile. Gprs users, sms imobile to 56767661. For details, please click here.
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The information provided herein regarding products, services/offers, benefits etc. Of icici bank are governed by their detailed terms and conditions, internal policy guidelines as specified by icici bank from time to time and are subject to applicable laws and regulations. The products, services and offers referred to herein are subject to the terms and conditions governing them as specified by icici bank / third party from time to time and are offered at the sole discretion of icici bank / third party. Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/ services of icici bank / third party. Icici bank makes no representation about the quality, delivery, usefulness or otherwise of the goods / services offered by the third party.
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Hi sir, i had made a payment of 1600 for comedk uget 2020 entrance exam through your payment gateway, money was debited from my bank account but it shows transaction was not successful.

Sir please help soon because today is last date of form filling.

My user id - hcu019744
My mobile no - [protected]
Email id - [protected]@gmail.com

Rs 875 not credited to house tax account of lucknow municipal corporation. Debited on 8 april from my hdfc account through net banking. Pl look into the matter.

Annamalai university dde exam registration payment was failed i used sbi online banking and it gone via citrus pay bank has deducted the money but payment was failure at Audde page I don't know what to do please look into this
reference number #IGAIRMYWF1

I made payment before generation of invoice aundh gas
Transaction no [protected]
Amount 592.30
26/05/2020 at 9.51 am

Ramesh madge
[protected]

I opted to pay through upi payment mode, for which i use phone pe. Zara uses citrus payment gateway to which i paid the sum and money was deducted but as soon as i was redirected to the app, it showed payment error.

I reached out zara and they confirmed they never received the amount on same order twice

It's very much inconvenient to run after your hard owned money like this from one email to another. Kindly...

Ghmc property tax due paid through citrus amount debited but not sent to ghmc. My property tax identification no
[protected] amount debited ₹1605/-
Please clarify and return amount.

I have orederd through zara app and payement was done through upi but the order didn’t got placed. Below are the payment and order screenshot. Plz rply asap

I was placing an order on zara india online on 24th may 2020 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t...

Rs 608.08 deducted from my account but gas not booked.
Inb txn of rs.608.08 frm a/c x9675 to citrus pay... Ref#igaiqtqnu1 on 23may20.
My hp customer id: 613224.
Please refund my money.

I tried to order on zara india and used upi as the payment option. I use google pay. My payment got deducted but order wasn't placed. Please resolve.

I placed order of books from schoolkart worth 4, 550 INR and transaction was made by citrus payments.i got my money debited though schoolkart gateway didnot received and further order was not confirmed.
UPI transaction no:[protected]
On May 5, 2020 .12: 17
Neither order was placed nor refund of money was carried out.

Property tax of ghmc hyderabad amount 2461
For putin [protected] done
Through ghmc app
16/05/2020 at 10:32am
Through google pay upi
Using citrus pay but receipes
Have not generated and
Property tax is 2461 shown as due in ghmc app kindly refund the amount has not been created into ghmc account due to citrus pay u problem bank ref no[protected]... Narration no..[protected]

Property tax of ghmc hyderabad amount 2461
For putin [protected] done
Through ghmc app
16/05/2020 at 10:32am
Through upi
Using citrus pay but receipes
Have not generated and
Property tax is 2461 shown as due in ghmc app kindly refund the amount has not been created into ghmc account due to citrus pay u problem bank ref no[protected]... Narration no..[protected]

I have made payment for hp gas on 18th may 2020, but payment not received by distributor sri ganesh hp gas agency, kadugodi, bangalore.
Payment was done using my phone pay icici upi option via ezpay link received while booking.

Details:
Consumer no. :641123
Booking no: 566639
Payment made on: http://ezpay.hpcl.co.in//ezpay//h/[protected]
Date: 5/18/2020, time : 1:06 pm
Amount: rs 585
Icici upi transaction id :[protected]
Credited to [protected]@axisbank

I have already verified with phonepay, icici bank all transaction was successful.
But gas agency confirmed amount not credited & not reflecting in portal. They are asking to pay again via cash. Else i can't get delivery. Kindly resolve and transfer amount back to account.

Attaching screenshot for reference.

I have paid hp lpg bill online via citrus pay. It's been 6 days now. My dealer is telling that we dint receive any payment. He is telling pay cash and take cylinder. What should I do. Money is deducted from my account. Please help this soon

I have made 2 different payments for HP LPG Gas
and received payment successful message
of which photo I am attaching here.
Dealer is denying that he haven't received the payment yet.