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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 62

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S
Sivasankar1707
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but amount debited while doing online admission

I tried to apply for online application with transcation of 800rupess. Two time i tried to transact the amount but total amount of 1600 rupees debited from my hdfc account. Next day, i found that online application got success. But the amount of remaining 800 rupess not credited back to my account.

Please find the ref no :

1st 800rs - ref : [protected]
2nd 800rs - ref: [protected]
br...
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I have done payment of 5000 in my kotak bank account from yes bank debit card but the money is not reflected in my account but the status of payment is successful and my transaction id is INVad7aE76f17B5...
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G
goal inprints
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment transferred through net banking but not reflecting in payee account

Yesterday evening i transfered rs. 684, 710.00 from my hdfc account. Transfer reference no. Is[protected] and its narration is - [protected]-citruseazypay

The payment was transfered as deposit money as part of application of industrial plot of yeida.

I am worried a lot. Kindly look into it and update the payment at the earliest.

Thanks
Suresh mawandia
[protected]...
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B
bhoomi1996
from Delhi, Delhi
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payment processed on citrus but failed in original location

I made a payment of inr 4, 280 on august 4th, 2020. The payment was successful on google pay using citrus payments solutions (Screenshot attached), but the payment was reflecting as pending on the original payment location (Zara - screenshot attached).

Waiting to hear anything from citrus....
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K
kbpgowda
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Payment did not credited

Dear sir/madam, i have made a payment through you to ca institute for adv itt course of rs 5510 on 02/08/2020, but this amount did not credited to institute till date, pls solve the issues bez i have to complete the course with in the due date....
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C
chanduchandub
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re: please refund my amount - your payment amount of rs. 10111/- against ptin (1141000558) has been failed.

Address:Hyderabad

Hello,
Could you please refund the money in to google pay.
Please find the attached image that payment done.
But my transaction is failed when i paying the property tax amount through ghmc app. Please solve this problem as soon as possible.

I gave the complaint on july 13th for this mail id [protected]@payu.in but no feedback or status.

Thanks and regards
Chandraprakash
[protected]...
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Address:VADAKKUMTHALA PO, KARUNAGAPPALLY

When i was charging my air tel tv, i transfered rs 1881/- two times from my account
So kindly arrange to return my excess payment.

My mob [protected]...
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Address:Coimbatore

I have remitted rs 664 on 23/7/20 to the debit of my account with unionbank of india towards coimbatore municipal corporation but not received by them or the money not returned back to me. I have lodged a complaint to you but yet to receive any solution. Now 12 days crossed....
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A
aghosh19
from Silapathar, Assam
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failed transaction mission hospital durgapur

Address:ONLINE

Failed transactions, money deducted but service was not rendered. Amount deducted has not been reversed. 2 amounts of rs 720 each for booking telemedicine at mission hospital durgapur

Date narration cheque/ref. No. Value date withdrawal deposit closing balance

02 aug 2020 [protected]-citruseazypay [protected] 02 aug 2020 720.00
02 aug 2020 [protected]-citruseazypay [protected] 02 aug 2020 720.00...
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Fraud transaction from my kotak bank debit card to citrus pay wallet. Transaction details as below taken from my savings account statement.
This transactino was done on 30th july, 2020. Please refund the money back to kotak bank account. One transactino of inr 39, 000 done.

Pcd/1298/citrusp*kotak/mumbai300720/11:[protected]...
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Address:BAIJALPUR fatehabad HARYANA

Haryana board fee not updetrs2010 rupees plz refund...
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F
Fiona Fernandes
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Payment failed but amount debited

I had done payment of 597 ruppes for the hp gas booking. The amount was the debited but it's showing transaction failed...
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Address:Nashik

Hi, i have made a payment of rs.2335/- to nashik property tax. Amount got debited but payment not credited to concerned account. I had contacted with bank. As per them, payment is already done. Transaction id - [protected]...
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Address:Nellipudi (Vi & Po) , Vakadu (Md)

Hi team,

I made a transaction for recharge of my airtel no through airtel mobile application. Recharge failed but payment deducted from account till now refund has not initiated.

Transaction date: 21/07/2020
Txn - id:[protected]

Could you please check and take action.

Thanks,
Suresh...
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C
Chetanbh24
from Bengaluru, Karnataka
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Dispute in transaction

Please refer the below number
Pos416021xxxxx8642*citrusp*kotak.

Amount was sent through hdfc to kotak. But same is not credited to neither bank. 5000 inr

Please look in to this....
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Address:[email protected]

Respected sir/madam
I have paid my college fee on 26/7/2020 rs one lakh forty eight thousand one hundred and fifteen rupees to my college portel (Srm ap amaravati) my college was directed to my college was using easy pay which redirected me to citrus gateway.
I made my payment through andhra bank, money was debited from my account gateway shown me transaction was also sucessful and i did not get any message from my college...
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Address:VILL-PIRGANJ, P.O-TEHTA, P.S-MAKHDUMPUR

Hi, today i made a transaction of Rs, 6200/- image attached, amount from my SBI Bank desucted succesfully, but despite my CSC WALLET has not been refilled this time for the first time, while it was smooth before this time.

May i seek supports from your end at the earliest please.

#[protected]...
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P
pradipnsingh
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Payment failed but amount deducted

Address:MCKV, Liluah, Howrah ,West Bengal

On 20/07/2020 i paid rs. 3, 018 to mckv but payment failed whereas it got debited from my account. Raised ticket number 05723656 but no refund till date. Please find attached screenshot for reference and refund asap....
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P
pradipnsingh
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Amount deducted but payment failed

Address:MCKV Liluah, Howrah, West Bengal

Payment failed for mckv school fees but it got debited from my account on 20/07/2020. Raised a ticket number 05723656 but no refund till date. Please find attached screenshot for reference and refund asap....
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A
Abhilash Gummalla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment proof which u have remitted to the merchant

Hello Sir,
This is Abhilash Gummalla and i have tried pay property tax on greater hyderabad municipal corporation App through citrus pay payment gateway on 30th june 2020 around 7:25 pm and the money which is Rs.18748/- got debited through my Upi adrress to citrus payment solutions and u r saying that the money got successfully remitted to the merchant and I'm kindly requesting you to provide me the payment proof of my money Rs.18748/-...
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