City Union Bank Complaints & Reviews

Dear sir;
I my self karthi keyan r my a/c no :[protected] at branch of kinathu kadavu. My self inttemated for mobile banking on the branch on 21/1/2017. I have submitted my all documents at branch. Till now i don't received any information from the branch. So i am disappointed the service of city union bank (Kinathukadavu branch at coimbatore). So please concern the subject and follow the related and provied me mobile banking facility.

I have given my. Ike for service to samukh motors medavakkam who owns account in CUB OPPOSITE to the showroom. On the bill amount of 3900, I have been asked to pay 2.5 % as surcharge. Since I know that is not right as per law, I have refused and came out without taking delivery of my vehicle. Pls note I am also a CUB customer and this incident makes deep impact in me about CUB for the bank not taking proper responsibility in these issues. Kindly help to take necessary action from your end on the dealer.

We have a number of saving and current account in your bank,
we request you to kindly contact us and close all our accounts, if a.T.M is not working as we require cash nearly daily as many of them are salary accounts.
The only bank and atm in indore. Kindly contact us and solve your atm issue immediately

kindly change or get the atm repaired as it has many issues, nearly 5 days out of 7 days, the machine is not in working condition.
Mail id: [protected]@rediffmail.Com

Please find attached cheque deposit acknowledgment copy dated on:[protected] for kattankulathur campus, cheque not clearing to my account. Please kindly status.
Deposit account number: [protected] branch: tambaram.
Cheque number: 405143, dated:[protected], bank : indian bank : branch maraimalai nagar. Rs. 26057/- already branch mail not response...

My debit card was expired last year, so i applied for the new debit card but still i haven't received my debit card yet. Very poor service provided by the avadi branch.
Im not able to do any online transactions. I have made several visits to the bank. Kindly take some actions as soon as possible else i have to close the account permanently and switch over to some other bank.

Date : 21.04.2017
Place : chennai
Dear sir,
Subject : the complaint against rangarajapuram branch manager regarding roughly speaking and behaviour like this.
Today i went for cash withdraw though your bank cheque valasaaravakkam branch given by my client third party chq at payable all branches chq to your bank branch at rangarajapuram branch, kodamabakkam, chennai -24 at today 21.04.2017, time around 1.45 pm.
1st entered in your bank at branch at rangarajapuram then i asked in front sited officer “could i with draw the amount in this chq rs 2250/- third party chq non ac payee” then he bring the chq and see the amount then he asking me” what is your name “then i said my parthiba selvan. P, then officer said it’s ok name also correct
And officer said anyway “write in chq back side your name and any one id proof number ‘ then give the cash counter.
Then i done as per said officer and i gave the cash counter.
The cashier issue the token no 50 in metal format
Then cashier said wait for some time then he told me sign lightly mismatch in chq
Then the cashier discussed with some senior manager and senior manager said me “the cheque scan and we will send to the particular branch (Valasaravakkam) and verified the sign and then send back again in this branch” then i agreed and i will wait
Then senior officer scanned the cheque and sent email to the valasaravekkam branch and he also informed though phone also.
I wait long time, then the senior manager again called to the valalsaravakkam branch and he replied me “valasaravakkam branch officer have some auditing work”
Again i waiting long time
Then senior officer tried many times to inform to the valasaravakkam branch then same reply came.
Then he gave the chq return back to me and on that time around 3pm
Now i asked to the cashier why hold this much of time around 1 houre 15 minuts and your are all waste of my time in my business.
Now branch manager came
You go to valasaravkkam branch
Then i asked why long time waiting for me and already i asked to your branch officer then i came withdraw cash and i have payable at all branches?
He told me very rough no.. No.. I not payable and also this branch allowed upto rs 25000/
Then i asked to him my withdraw amount is only rs.2250?
Why not allowed for me long time waiting and why i wait long time for that?
Then i asked to him why do write token number in front side of my party issued cheque and how can i will deposite in my bank about some token no 50 mentioned in my party issued me chq?
Now he get angryed and behaviour like this rough and non professional way acted me
Then he signed back in my chq back side.
My main compliant
Why he get angry?
Why do like this very rough? Like street boy
Why not he is not keep professional way?
My client issued me chq also attached here
And i request to you kindly action against the the branch manger
Actually i went for your branch i will do some fixed deposit around 10 lacks
And my existing fixed deposit nearly 6 lacks in state bank of india.
Now your branch manager behavour like this.
How can i come to your bank like branch manger like this?
Parthibaselvan. P
Tax cosultant (Iso auditor)
Cell no :[protected]
Rangarajapuram,
Kodambakam chennai 24

Sir,
I Have deposited some amount at 10 am on a particular date.But my account has not been credited till 03 pm on the same date.Due to this i suffered a lot, because my friend at the other end needed the money very urgently.This kind of poor service is not acceptable.When asking about the same at the bankers, they did not responded well.Please take necessary action to improve the service.

Sir
This is to request you to give the authorisation to operate the locker number 9 in your singanallur branch. COIMBATORE.
Which is in the name of R.Go palan 82.NGR Colony.Singanallur. His wife the legal hair after submitting her legal certificate from the court.Even after one year your branch manager is not responding properly.Kindly take immediate action on this regard.
Jennifer.w/O R.Gopalan.
Coimbatore.

Dear sir,

I am s. Balakumar,
A/c no : [protected],
City union bank,
Ashok nagar branch,
Chennai.

I am account holder in your bank in last ten years. Also applied in sms alart many times (Approximately five times) in last 4 years and last 5 th dec'16 applied in sms alert, net banking, mobile banking and check book, check book only issued in your bank at 21.12.16, but not activate sms alert and net banking, again applied in sms alert, net banking, mobile banking at 22.12.16. Many times call our bank but no one not respons. So what is the current status, please take immediate and necessary action.

Thanking you.

Best regads.
S. Balakumar
[protected]@gmail.com
[protected]

Fraud bank call,

Yesterday, afternoon i got a call from this no: [protected], said that i am from bank manager of city bank (Credit card department) and its regards for official background verification check, he asked me about my bank details like my card details others and i told him that i cannot provide these details as per the bank policy norm. Then he has provided him employee details as 012128rs and mobile number [protected]. After that i was providing the details then immediately the amount rs.7860 was debited from my account. Then i was realized that it was fraud call. Afterthought i was called customer care informed them to same, they told nobody was there like it was a fraud call. Then they file a compliant and gave compliant no 4510.

Sir,

I am gnanaprakasam r.

My sb a/c number: [protected]. I try to withdrawal amount of rs 4000 from your atm on 25/01/2017 in cubf1049, vannanthurai (Voc road), mannargudi, but due to atm failure i haven't received money but got a sms to my mobile, amount deducted from my bank account. Somebody said to me atm out of service past 20 minutes. Next day i given a complaint to my cub branch, gandhi road, mannargudi. But cub not yet refund the amount of rs.4000.

Kindly refund the amount soon possible. Otherwise i will go to consumer court.

With regards
Gnanaprakasam r
[protected]@gmail.com

If I give 10 rupee coins to the bank they didn't accept it they are telling we itself having more 10 rupee coins and are not accepting.I give 10 rupee coins in shop or any other place they too didn't accept it they also tells that in banks 10 rupee coins are not accepted so I can't accept it they are telling so please do any favour for this problem.

As I got a call from cub customer care they told me go and collect you I'd from bank manager, I spoke with him he sent I will not give you back I'd card
Sir let me tell you with I'd card I can't go anywhere or Rome in college please I request you ask your senior most person to take charge of this
There is no right to you can give me punishment or do this type of miss behavior with your client sir is this is a police station or bank if you want to not me as your client give my money back close the account and return my I'd card
Due this I am facing problem in my college I m not even to come out from my room
Sir are you giving me punishment or ??
My educational life getting problem due to this issue is this type of manger you have they don't leasing your voice also if they are not listing you how can you think they will listing to poor people
If I get any trouble in my college who will be responsible

I want a reply as soon as possible and I request you take this issue to your director of CUB
Mukesh khanna
CUB SRM university branch
Contact no - [protected], [protected]

1.first issue:
account number [protected] account holder name A.Ganapathy nagarajan. Amount deposited 500 in Atm machine. Date of deposit 5.10.2016 at 8pm at tiruchengode.transaction failed but amount taken by Atm machine till now not refund the amount.
2.Another issue. Amount got debited from mobiKwik on june 23, 2016. Amount 160 rupees. Till now not got credited to account. Same account number

The above two issues already intimate to the bank but they are not taken to the necessary action

3.Today 20.01.2017 transaction via airtel app 200 rupees debited from the bank transaction failed not refund the amount.same account number
Please rectify the problem as soon as possible
Thanking you
Yours faithfully
A.Ganapathy Nagarajan
[protected]

Sir even though there are three types of transaction, the bank manager is compelling me to use ATM card for transactions and i have gone to the bank for withdrawing money through withdrawal slip and they are saying that i cannot take money through withdrawal slip and after long process of quarrel i got the money its totally frustrating for me even though i belong to same branch and it is irritating because this type of issue are faced even after demonetisation... So i kindly request you to issue an order so that these bank officials work correctly that the common people will have trust on banks
thank you

I would like to inform you that I made a purchase in debit card from your bank (Rs 276) on 20/12/16 to Jayaram sweets. The amount has been debited from my account but is not credited to Jayaram sweets account. Kindly refund the amount Rs 276 to my SB account (Account no: [protected]) as soon as possible.

With regards,
R.Chitra
[protected]@yahoo.com

Hi,
Today (I. E 23/12/2016) my father got a call from a fraud for a transaction with your bank.. And his account got debited with rs 5000. Cubbankw txn# 119582 on pos [protected]. I tried to call the customer care number but it was not connecting. As he was a simple man don't know abt the cyber security and crime he couldn't realize it as a fraud call as it was informed that they were asking the details to link it with adhar card., please send me the correct number so that i can contact u soon and make him to get his money back. Please call me at [protected]. Here i attach u the screencast. Please reply as soon as possible.

Card which was used : 622xx5700
Bank: sbi, branch deoband
A/c holder name: satyaveer singh

Dear sir/mam,
am a new CUB salaried ac holder, and my a/c: [protected]××××,
my new debit card does not work, that branch officers behave worst...
please improve that branch officers and process...
am apply for a salary a/c sep fist week, and get my debit card dec 13... till that card says "Temporarily Unable to Dispense Money"...
the money counter are free, but can't give my salary, and talking too much ...
and this incidence totally loss my Daily subsistence and food...!

Hi,
On friday(i.e 16/12/2016) my uncle got a call from a fraud for a transaction with your bank..and his account got debited with rs 20000.CUBBANKW txn#[protected].i tried to call the customer care number but it was not connecting.As he was and illiterate he couldn't realize it as a fraud call as it was informed that they were asking the details to link it with adhar card., please send me the correct number so that i can contact u soon and make him to get his money back.please call me at [protected].here i attach u the screencast . http://prntscr.com/dkt4j9 . please reply as soon as possible.

card which was used : [protected]
a/c no: [protected], sbi ramalingapuram branch, Nellore, Andhrapradesh.
acnt name : Varun Traders
a/c holder name: S Gopala Krishna

Sir: other Bank ATM card to cub wallet loadcash not coming 11 days not send amount 8000. My:a/c[protected] phone number: [protected]next number [protected] plzz cub coming from 3 times so cash sending for load cash and refund sir amount send sir uion bank ATM card use sir debit card using the other Bank cub wallet not load cash not coming for 11 day again