City Union Bank Complaints & Reviews

My sb a/c number: [protected] I try to withdrawal amount of rs 500from SBI ATM ramalinganagar trichy on[protected] due to atm failure i haven't received money but got a sms to my mobile, amount deducted from my bank account. Then I try to withdraw RS200 but same I got message only not received money total Rs700. I wait more then 24 hrs but not returned to my ACC. I waited some time ATM shows time out.

Kindly refund the amount soon possible.

. I waiting that ATM Room 5 minutes. Amount not received. .

Regards
G.perumal

Dear sir,

I am a vip customer of your cub arakkonam branch, i am holding sb account, i went your bank to know my account balances by means of entering my passbook thru your banking staff.

However, your banking staff has denied the same and i was asking the reason for 'denial of services'. He said that passbook has entering through only a passbook printer machine, which has located outside most of bank. I am not wish to use the service due to improper printing that would be faced by the fellow customers. Hence i was not getting a proper service thru your banking staff.

1. Can you please advice, is there only a option to print/update through by passbook print machine?

2. If not, why your banking staff has denied to updation of my passbook?

I request you to take the necessary action on this and let me know the reason for 'denial of service' done by your banking staff at cub arakkonam branch...

I hope that getting a good response from your side and sort out the issues as soon as possible, unless i have no other option to closure of my savings account and i doesn't need anymore of your service furthermore...

Kind regards,
Gnanamoorthi b

During cash withdrawal yesterday in indicash atm (Atm no:tyys0095) there was power cut and i received the message saying the amount (₹6500) has been debited before i could collect the cash. I was told to wait for 24 hours so that the money could be credited again but i haven't received it yet. Kindly help me with this issue to the nearest time. Thanks in advance.

I deposited a cheque (009466) dated 17.07.18 amt 100000/- on 23/07/18 the amount was not credited to my savings account till now. Today (10.05.18) i went there to check the status of my cheque and the amount is credited or not what is the status? Finally they said the amount was not credited. I am waited for one hour to get the status this is the way they are treating the customer???. I am very much disappointed how they are treating the people. The amount was not credited for the past two months. Why? Who made the mistake who will responsible for this?. If i am not check the amount i will be the looser. They made a mistake but they didn't realize and even ask any excuse. So bad now i am thinking i am going to close my account and black mark to cub madipakkam. I am waiting when will be the amount will be credited and i am shocked how they are treating customer money so bad...

I am a vip customer of your dharapuram cub branch and i am having a many deposits in your bank. To day on 29.9.2018 i am sending my son in law on my behalf to deposit sum money in my o. D. Account. The cashier told him to deposit the amount only through atm machine. My messenger is a 62 old man and his eye sight is very poor. I contacted through phone at your branch in dharapuram they told only meagre deposits will be deposited through atm machine.in the above condition what can we do.
The position is to push to me to close all my accounts with your branch.

Hello,

My name is sriram. I had opened a current account in name of sahanas - live the dream a month back. It took 21 days for them to deliver a cheque book and one more week to deliver net banking details. That too because of repeated calling and coordinating.

Now i have been calling them for debit card. They told i'll receive it in 1 week. Its been almost 2 months. On questioning the staff, he told the card got returned since i was not present at the address. I was very much there. On questioning the mode of post of card and reference number, the staff could not answer and simply told they'll initiate again.

I'm yet to receive my debit card. I consider opening the current account at this branch as one of my worst banking decisions and will soon migrate to another bank based on their response to this issue.

Thank you,

Bank details
City union bank, mylapore
Ifsc - ciub0000279

Good evening sir/madam,
I am a student of sastra university. I have swiped my debit card on 16/09/2018 for payment.in the first time, the transaction was unsuccessful but money got debited from my account. So i had to re-swipe the card and make the payment. This time, the transaction was successful. Its been 10 days, i haven't been refunded for the first unsuccessful transaction. So i kindly request the concerned manager to make the refund as early as possible. I have hereby attached the picture of transaction history made on that day for proof.
Thank you.

I booked a railway ticket through online on 21.09.2018. After finishing payment in irctc website my account was debited with rs215. But irctc website says no payment from bank end and my transaction was cancelled. Once again i tried to pay the ticket fare and book my ticket. But unluckly my booking was rejected due to payment not made by bank. So rs 430 was debited from my bank account. So i request u to refund the amount to my bank account.

I'm having an OD ACCOUNT in Ayapakkam branch.. ACC NO:[protected] IN THE NAME AV TRADERS. the service is not good.. I have complained about this many times but no steps had been take regarding my complaint. So I'm passing this again.since No one is not responding and guiding me I'm in a thought of withdrawing my account. If this service repeats your bank name will get spoiled so look on to that

Sir /madam
I have money transfer online in mobile banking on kvb bank 29.08.2018 amount 36500 wrong transfer benificiry account number [protected]
Correct account number [protected]. I would send to request letter though kvb bank but still now not reply to thuvakudi branch city union bank. This amount on kerala flood money. Please retrieve the money
Thanks

I am having a sb account with cub perumbakkam branch since last few years. I had taken jewel loan few occasions. But last time i had kept in two accounts. I was not explained anything about agri or non agri category. Also they said the renewal will be after 11 months. They never informed me anything about paying monthly interest but while closing i found too much interest and i found in the statement that compound interest is added. If i was informed i could have paid monthly interest. Because of their lack of communication i had to pay almost 10000rs extra. This is real exploitation of our hard earned money

On 27/08/2018. Attempted for a cardless withdrawal of rs1000. Atm had stopped functioning but the amount was debited. When I tried few hours later it displayed otp incorrect. Please refund back the amount asap.
Account details:-
Account name:- MUHAMMED ABRAR
Account number :-[protected]
Account branch:- Semmanjerri
Atm withdrawal branch :- periyakulam

Message as received :-
Your OTP for Cardless Withdrawal Through NetBanking is 618013. Valid for 48 hours. Do not share this OTP with anyone. 27/08/18 15:51

Reference number :[protected]
Please take action immediately

Very poor customer service,
He all handled very hard to the customers, all time very angry speech and not satisfied to her response,
Very slow actions,
Especially assistant manager
He was completely not to fit in the customer handling
Those all staffs also poor responsibility
It's happened not one or two times I visit all the times he so hard ...those speech's are completely judicious ...
Branch THIRUMAZHISAI

Sir/madam, i have an sb account in south main street, thanjavur.
On 27.8.2018 at 4 p. M, i have operated the branch atm machine for withdrawal of 10, 000/=.
No amount has come from the atm machine, but the amount was debited from my sb account. Received sms in my registered mobile.
I have waited for one day as per bank staff statement, awaiting for reversal.
But not yet credited still.
Then next day 28.8.18 4 pm, i have given my complaint to bank authorities in proper format.
Everyday i am verifying my balace in my account but not yet credited.
Upto this incident, i have felt my cub easily one and raasiyana bank one.
Will you please proove it again in my complaint remedy?
With hopes, r. Sasi

I'm gokiladevi, advocate. I'm in tiruppur south. Yesterday evg 7.35 in near avinashipalayam petrol bunk in avinashipalayam, city union bank atm i apply 1500 for withdrawal process. I got a message in bank.. Rs.1500 debit in your account.. But the money is not came in the atm... Then i cancel the process and reenter the details and withdraw 1500 rs. I want my money... I need my money refund rs.1500. I want my money

I'm arul kumar. I'm in krishnagiri. Today evg 3.47 in near bus stand in krishnagiri city union bank atm i apply 500 for withdrawal process. I got a message in bank.. Rs.500 debit in your account.. But the money is not came in the atm... I complete the security.. He don't know anything... He's say i don't know... I want my money... I need my money refund rs.500. I want my money

Dear all

Im trying to withdraw amount of 2000 in sbi atm on 23.08.18 in the machine count the amount but not release from that have error shows ncr something one more time i'm trying to withdraw 500 it's also did the same.

I had enclosed images when i taken at that time of withdraw.

Till not added to my account pls rectify the issues.

Thanks

L. Prabhakaran.,

[protected].

My sb ac no is [protected]. I am using ewallet for transfer amount to tneb, bsnl bill payment. My cell no is [protected].
The apps was downloaded by ganthinager branch.
But past one month when we open, we recd message ur pin no is wrong. After few attempt it was blocked.
Then we met branch office they insist me to give return request. Then we meet the staff today, they insist me to register again. When we start to type cellno automatically it was taken and we get otp. Drectly it was taken, but after few mints we get sms the session was expired.
We tried plenty of time. What can we do.
Thanks

I have an account with your srirangam branch. This morning i have used my debit card to book a darshan at tirumala. My dr. Ending with 0251, expires on 02/20. Ref my transactions no: 76013421 through my debit card
This t/w ttd darshan, was unsuccessful, but a/c debited. Please expedite the transaction please reverse the entry and give back my amount to my a/c

Please read both the emails sent 1st was sent today to rdm_mumbai and previous had mail fwd details.

Dear sir,

This is with reference to subject and in continuation to my trailing mail sent on 17th june to the manager of cub mira road branch, i would like to bring to your notice that i am yet to get resolution with regards to my complaint from the bank or managers end.

I will further like to state that i will stop payment of emi and close all accounts with your bank until i get resolution. I assume the bank doesn't care about my years of relation and active business with you. My emi have always been on time and i get this behavior in return. Further as i opted for variable interest and the bank has been kind enough to charge me higher when the interest went high but was not so kind enough to charge lower when the interest rate went down, so please also work this out. I seek pre closure and would like to get an answer asap so that i can pay and get rid of your services. I have made endless efforts and by now i am tired of following up for the same. My patience has been put to test by non functional and irresponsible executives of your bank with various personal and officials stories to kill my time.

I shall take up this issue with governance cell, banking ombudsman and rbi if i do not get final clarifications and ultimate resolution. I shall further state to claim compensation for all the mental agony and harassment i had to go through because of your employees.

In anticipation of your reply.

Regards,

Md. Shahid siddiqui ([protected])

Hide original message
— forwarded message —
From: mohammed shahid siddiqui
To: cub mira road
Sent: sunday, 17 june, 2018, 9:24:38 am gmt-4
Subject: dispute on final repayment amount of loan account no. [protected]

To,
The manager,
City union bank limited,
Mira road (E).

Dear sir,

I jointly with my wife shabana siddiqui have home loan account no. [protected] with your bank starting from 23rd december 2009 for a duration of 10 years. We have been regular with repayment of our loan with no defaults. The monthly instalment is scheduled on 23rd of each month through auto debit from both of our accounts [protected] and [protected].

In a recent request to understand the preclosure amount it has been brought to our notice of some accounting errors from your side, differing the actual payable amount.

Since last 4 month i have been regular following with you verbaly to rectify the error but in vain. Request you to co-operate with me and help me save time and efforts and rectify the error on immediate basis.

Since our loan is based on floating interest rate, kindly revise the interest rate for the last financial year and the current year as applicable.

I have been an active customer with you bank from the last 20+ years. Please value my business and relation with your bank.

Request you to take immediate action on the same, else will be forced to take necessary action with higher authorities of your bank and rbi

Pl confirm receipt of this mail.

Kindly do the needful,

Thanking you,

Your faithful,

Mohammed shahid siddiqui
Contact no. [protected]