1. I am a savings bank a/c holder in city union bank of reddiarpalayam branch, pondicherry since opening of the above branch (Sb a/c no is [protected]). I had also taken two security lockers on rent in the said branch.
2. I am noticing that the locker rents are being revised upwards by rs 100
Every year arbitrarily, without any prior information to me (Customer) which is
Not in order.
3. The locker rents deducted automatically from my savings a/c for the last 03 years for each locker are as under :-
- on 25 april 2016, rs 2, 100/- + rs 305 (Gst)
- on 24 april 2017, rs.2, 200/- + rs.330 (Gst)
- on 06 april 2018, rs.2, 300/- + rs.414 (Gst)
4. I am aggrieved by the policy of the bank in raising the locker rent every year. As per my understanding, even a house owner cannot raise the rent for the tenant every year as per rent control act. If that be so, i fail to understand how the bank is charging incremental rent for the locker every year, that too with the risk lying with the customer?
5. I request that the incremental rent charged for the last 02 years be reverted to me and any increase of rent be done once in 03 years with prior information to the customer.
Colonel b v alphonse (Retd)
14, republic street,
Rediarpalayam,
Pondicherry - 605 010
(M) :[protected]
City Union Bank customer support has been notified about the posted complaint.
After given the complaint mail, within 2 days i got netbanking userid and password documents.Now it's working fine and registered successfully. Also changed mobile number correctly. Thank u for the proper response.
Thank you
J.janakiraman