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City Union Bank Complaints & Reviews

2.6
Updated: Feb 12, 2024
Complaints 451
Resolved
231
Unresolved
220
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City Union Bank reviews & complaints page 15

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K
kamalmech777
from Tiruchirappalli, Tamil Nadu
Dec 13, 2018
Resolved
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Resolved

I have transferred rs. 500 from my cub account to other cub account through tez app on 30.11.2018. Transaction is successful and in my statement also showing tha same but the receiver dnt receive the amount. We have checked his statement too there are no such credit in that hence pls return that amount to sender account.

Sender account no:[protected]
Receiver acc no : [protected]
Branch : perundurai, erode (Dt) tamilnadu (For both account)
Ifsc: ciub0000241
Jan 24, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2018
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
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    M
    Martin Trichy
    from Eluru, Andhra Pradesh
    Dec 12, 2018
    Resolved
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    Resolved

    Address: 621306

    I have try to withdraw 10000 & 8000 rupees from my cub atm through sbi atm centre, ngo's colony branch; hyderabad. The process was completed, when cash counting by atm machine, but i could not collect my cash. But i have received message from cub stating that debited from my account also. Hence i kindly request your help to refund my money into my account.

    Transaction detail
    Name: martin sahayaraj
    Acc. No: [protected]
    Mail id: [protected]@gmail.com
    Amount:10000 ₹ & 8000
    Transation date: 10.12.18
    Time : 15. 05 pm
    Jan 23, 2019
    Complaint marked as Resolved 
    City Union Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 13, 2018
    City Union Bank Customer Care's response
    Dear Customer,
    Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

    Regards.
    CUB
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      M
      Madhu1984
      from Kilvelur, Tamil Nadu
      Dec 11, 2018
      Resolved
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      Resolved

      Address: Vellore, Tamil Nadu, 632001

      Dear sir/madam,
      I am banking with cityunionbank past 7 years best customer of them yesterday (10.12.2018) i transfer the amount of rs.10000 to my uncle account (Same as cityunionbank nilakkottai branch) not yet credited as now itself... It’s activities are very poor with me not at all giving the respect to me i called on among staff of mr. Venkatesan mobile no.[protected]... Please take necessary action against them and reversal the amount of my cub account [protected] or deposit my uncle cub no.[protected]... Please give the training to how to respect the customer as soon and confirm

      Regards,
      R. Madhukumar
      [protected]
      Jan 15, 2019
      Complaint marked as Resolved 
      City Union Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 12, 2018
      City Union Bank Customer Care's response
      Dear Customer,
      Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

      Regards.
      CUB
      Cash will be deducted from my account but my partner does not received
      I do not hold an account in your bank, but i get Account statement in my Mail id Valarmathi.[protected]@gmail.com. Please stop sending the email with account statement and details of other transactions
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        S
        srinivas0314
        from Hyderabad, Telangana
        Dec 8, 2018
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500080pe

        I (P. Srinivas) holding current account in ranigunj branch has made atm withdrawal of 20000 at mehdipatnam atm centre it has shown me transaction has declined but a message has got me by transaction sucrssful to my mail id which is linked to account but have not got any money so please take necessary steps to it and revert my cash to my account
        Thanks and regards
        P. Srinivas
        (Srinivas electrical works)
        Jan 12, 2019
        Complaint marked as Resolved 
        City Union Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 11, 2018
        City Union Bank Customer Care's response
        Dear Customer,
        Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

        Regards.
        CUB
        My complaint has resolved
        My problem has resolved thank you
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          K
          kishorkumar B
          from Avinashi, Tamil Nadu
          Dec 7, 2018
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 601301

          I opened salary account from your bank for via my company
          But your person doesnot take any action
          I recieved money from bank but i only recieved hand recipt.
          Your bank didnot give any instructions, message and details about my kits (Like atm card).
          So i ask your bank person. He didnot reply and donot speak proviently with me
          That why i send a message to your bank.
          That person said if you not interested. You change your bank
          This is away you can handle your customer.
          Jan 13, 2019
          Complaint marked as Resolved 
          City Union Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 11, 2018
          City Union Bank Customer Care's response
          Dear Customer,
          Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

          Regards.
          CUB
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            B
            Barathsuriya
            from Chennai, Tamil Nadu
            Dec 6, 2018
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600049

            Dear representative,
            I have made a payment of amout 2268 to slicepayrazorpay via google pay (Upi trns id[protected].
            The amout has been debited from my account but bill was not processed. I enquired the customer care and they informed me that they did not receive any payment as the payment was failed. And also i dint any message from cub when amout was debited. While checking the statement i came across the transaction details (I have attached the statement). So i kindly request you to process my refund as soon as possible.

            Name : barathsuriya rd
            Acc/no: [protected]
            Ifsc : ciub0000517
            Upi trns id:[protected]
            Payment method : googlepay
            Mob : [protected]
            +2 photos
            Jan 18, 2019
            Complaint marked as Resolved 
            City Union Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 11, 2018
            City Union Bank Customer Care's response
            Dear Customer,
            Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

            Regards.
            CUB
            I have done irctc transaction through cub net banking payment confirmation is awaiting from your end kindly confirm payment. Kindly solve the issue as soon as possible. In cub online banking lots of time transaction failure issue coming. Transaction ID [protected]

            failed payment - Comment #3294616 - Image #0
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              M
              Muguzin
              from Chennai, Tamil Nadu
              Dec 4, 2018
              Resolved
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              Resolved

              my account is locked

              Address: Thanjavur, Tamil Nadu, 612701

              I'm the one of the customer of city union bank. My branch is patteswaram and my branch code is ciub0000409 and my account number is [protected] and my account name is mohamed muguzin. Currently i have used my account but my account is locked and my atm is not working, i don't know why this is happening. Now i'm in chennai.. Please tell any suggestions to reactivate my account

              Thanks and regards,
              M. Mohamed muguzin...
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              K
              KESTREL MACHINING PRODUCTS
              from Bengaluru, Karnataka
              Dec 3, 2018
              Resolved
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              Resolved

              Sir,

              We have given to understand that some changes are made by the bank for operating online transactions. We are told register our mobile number for otp authentication. Can lets u s have the process flow. Moreover the website does not provide the requiste format for submission
              Thanks
              Balaji. Rajagopalan
              Kestrel machining products accnumber[protected]
              Jan 10, 2019
              Complaint marked as Resolved 
              City Union Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 04, 2018
              City Union Bank Customer Care's response
              Dear Customer,
              Kindly contact your home branch for registering your mobile number as registered mobile number.
              Regards,
              CUB
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                B
                Balajee81
                from Avinashi, Tamil Nadu
                Nov 30, 2018
                Resolved
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                Resolved

                Dear sir,

                I have try to withdraw 1000 rupees from my cub account through icici atm centre, thiruninravur (Jaya college bus stop) on 27th november 2018. I waited till and shows that "transactions could not completed". But, amount was debited from my account and i didnt received any amount from that machine. (I dont know what is the reason in that atm centre) i was shocked!!!.

                I need of some money. So, immediately i urged to cub atm which is far away from my place (Near to vela cinemas) i tried there and withdrawn the same amount (1000/-). Then i rushed to bank by taking mini statement and discussed with manager the problem which i have faced. He asked me to keep the mini statement safely and wait for one day it will reverse back automatically. Still, i didnt get my money back. Since, i am from middle class family this money is very huge for me.

                Hence, i kindly request your help to refund my money into my account. Please help me in this regard

                Name: padmavathy b
                Account number: [protected]
                Branch: thiruninravur, tamil nadu
                Jan 7, 2019
                Complaint marked as Resolved 
                City Union Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 01, 2018
                City Union Bank Customer Care's response
                Dear Customer,
                Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                Regards.
                CUB
                Sir/madam,
                I've transacted some amount through PhonePe but the transaction was failed and amount was debited. I was contacted to PhonePe care they notified me that the credited amount to my account it was bank problem ask to them.Please resolve it as soon as possible. My number [protected]
                Please contact me for further information.
                Thanking you
                S Spanesh
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                  A
                  Anil1234567@
                  from Nashik, Maharashtra
                  Nov 30, 2018
                  Resolved
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                  Resolved

                  On 11th of november i booked a bus ticket from redbus, i did net banking money has been
                  Taken from my account, but ticket is not given, the redbus team told that they have initiated money from that side, but money did not credited to my account
                  Account number:[protected]
                  Account holder name:kurapati anilkumar
                  Amount has to be refunded:480
                  Refund reference number:[protected]
                  Trip i'd:[protected]
                  Jan 2, 2019
                  Complaint marked as Resolved 
                  City Union Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 01, 2018
                  City Union Bank Customer Care's response
                  Dear Customer,
                  Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                  Regards.
                  CUB
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                    M
                    mk1995
                    from Madurai, Tamil Nadu
                    Nov 17, 2018
                    Resolved
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                    Resolved

                    Due some problem my order from foodpanda has not been confirmed, so i asked for refund and they have initiated the refund to phone pe (Wallet) where i used my debit card (Upi).
                    Phone pe have already send money to bank but i have not received it to my bank account.
                    I am giving the transaction id's below, so please check this.
                    Transaction id - p1811151810294967570586
                    P1811071427437347770586
                    Dec 18, 2018
                    Complaint marked as Resolved 
                    City Union Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 17, 2018
                    City Union Bank Customer Care's response
                    Dear Customer,
                    Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                    Regards.
                    CUB
                    Last three banking transactions mobile alerts not received
                    s.Jayalakshmi-
                    mob:[protected]
                    [protected]
                    cub, thillainagar
                    trichy
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                      M
                      mk1995
                      from Madurai, Tamil Nadu
                      Nov 14, 2018
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600089

                      I have transferred an amount of rs. 500 from mu cub bank account to my sbi bank account using imps mode but mymoney is not credited to my beneficiary account.
                      So, please help me for my money to be credited to my beneficiary bank account or reverse it to my cub account. I have also mentioned the transaction id for the same.
                      Transaction id - impscub[protected]
                      Nov 17, 2018
                      Complaint marked as Resolved 
                      Problem is resolved. Money credited to the beneficiary after 3 days.
                      City Union Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 14, 2018
                      City Union Bank Customer Care's response
                      Dear Customer,
                      Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                      Regards.
                      CUB
                      Account no.-[protected]
                      Mobile no.-[protected]
                      Date of transcation- 25 nov 2018
                      Account holder name- chandra hass paladugula
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                        Ahamed Ishaq
                        from Chennai, Tamil Nadu
                        Nov 7, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 044

                        I deposit the cash rs 4000 at city union bank atm ayyapakkam chennai atm on 05/11/2018 night but its not got deposited and its not got slip also then vist our branch also for compliant he said today u will get the your account and i call customer care also she said your compliant updated. Please in getting this credit on high priority so i need o[censored]rgency money
                        Dec 11, 2018
                        Complaint marked as Resolved 
                        City Union Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 08, 2018
                        City Union Bank Customer Care's response
                        Dear Customer,
                        Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                        Regards.
                        CUB
                        I went to my nearest city union bank atm in reddiarpalayam. When I deposited rs.2500 it came as transaction failed but I didn't get my money back. I waited there for half an hour but my money didn't come. Neither money came back nor my balance showed the money deposited.
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                          G
                          Govindaradjou Gangadharane
                          from Bengaluru, Karnataka
                          Nov 2, 2018
                          Resolved
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                          Resolved

                          Address: 605001

                          I have attempted to withdraw rs.2000/- from cub, nadesan nagar branch, puducherry on 01.11.2018 at about 7.15 pm. But the amount was not dispensed whereas the amount was debited from my sbi account no.[protected]. (Cub atm cubfi384 transaction no.[protected] dated 01.11.2018) the message of debit was received by 9.13pm. Only)

                          I have also lodged a online complaint with sbi vide ticket no.[protected]

                          Kindly arrange to re-credit the amount into my account.
                          Dec 14, 2018
                          Complaint marked as Resolved 
                          City Union Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 08, 2018
                          City Union Bank Customer Care's response
                          Dear Customer,
                          Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                          Regards.
                          CUB
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                            B
                            bsraju10
                            from Delhi, Delhi
                            Nov 1, 2018
                            Resolved
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                            Resolved

                            Address: 560064
                            Website: in general

                            Sir,
                            This is to inform you that as per guidelines and procedure of the central govt, we need to make payment through pfms (Public finance management scheme) by creating vendors with their bank details etc, the created bank details of beneficiaries of respective bank account holders are got verified by pfms. After account holders are verified, then we are going to transfer the amount to respective beneficiaries.
                            National institute of public cooperation & child development (Nipccd) is a central govt organisation where various programme are conducted by the institute attended by participants. The attended participants will be reimbursed with their travel expenses. For which we create beneficiaries bank account details as provided by participants, which are being verified by respective banks of accounts holders. Usually all the created accounts holders get verified by respective banks within few minutes or few hours, however the account holders from your bank does not get verified even after few days, which is causing a lot of inconvenience to make payment to them in time. At present one account holder of your bank by name j. Priyanga, a/c no. [protected] is kept pending from 3 days. We request you to look into matter and sort out at the earliest and also instruct concerned officials to verify the accounts holders details and clear the status
                            Dec 11, 2018
                            Complaint marked as Resolved 
                            City Union Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 02, 2018
                            City Union Bank Customer Care's response
                            Dear Customer,
                            Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                            Regards.
                            CUB
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                              Muhilan Msa
                              from Chennai, Tamil Nadu
                              Oct 31, 2018
                              Resolved
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                              Resolved

                              I have booked a train ticket through irctc app yesterday[protected]. But the tickeck is not booked it is failed but the ticket cost of rs.495 id deducted from my account. I called irctc help line and they said no money id deducted by irctc. Then i called cub customer care they said wait for 24 hours it will be refunded but till now it is not. So kindly notice my complaint... Thank you
                              +1 photos
                              Dec 5, 2018
                              Complaint marked as Resolved 
                              City Union Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 01, 2018
                              City Union Bank Customer Care's response
                              Dear Customer,
                              Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                              Regards.
                              CUB
                              While paying for Sun direct via net banking. My amount is debited but bill not paid.

                              regarding refund - Comment #3259892 - Image #0
                              regarding refund - Comment #3259892 - Image #1
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                                A
                                Ajay Bitoliya
                                from Pune, Maharashtra
                                Oct 24, 2018
                                Resolved
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                                Resolved

                                Address: Indore, Madhya Pradesh, 452001

                                I wanted to update my mobile no.in city union bank branch sanyogitaganj.
                                When i reached them they told me to write an application (Well that's mandatory).
                                When i returned after less than 5 minutes with application they replied that it's their lunch time so told me to meet them after the lunch.
                                Due to this i missed my coaching. They lack of humbelness in their behaviour. They are terse and curt.
                                Nov 25, 2018
                                Complaint marked as Resolved 
                                City Union Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 25, 2018
                                City Union Bank Customer Care's response
                                Dear Customer,
                                Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                                Regards.
                                CUB
                                Dear Sir / madam
                                On the date of 27/10/2018 I went the ATM to withdraw the money of 4000. The server were to slow but the message came debits the money 4000 since 8 days, my amount not yet credited.. Please credit my money immediate..
                                Account number: [protected]
                                ISFC: CIUB0000093
                                PLEASE CREDIT THE MONEY ATLEAST TOMORROW.
                                Harshacherry555's reply, Nov 4, 2018
                                Compliant about ATM amount not yet credited.
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                                  R
                                  rajansiva13@
                                  from Vallam, Tamil Nadu
                                  Oct 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: Ariyalur, Tamil Nadu, 91

                                  Sir today i'm going to my savings account deposit in5500 but cashier not responsible my amount. Only 50000 above deposit in cash counter asked. Irresponsible asking. I'm 20minutes in standing quie.? Very insulting me what is reason above, 50000 only cashcounter deposit. Atm deposit machine very crowded. No instructions bord above 50000rs only deposited. How to solve our problems?
                                  Nov 24, 2018
                                  Complaint marked as Resolved 
                                  City Union Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2018
                                  City Union Bank Customer Care's response
                                  Dear Customer,
                                  Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                                  Regards.
                                  CUB
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                                    S
                                    Sree@5658
                                    from Bengaluru, Karnataka
                                    Oct 20, 2018
                                    Resolved
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                                    Resolved

                                    Dear team
                                    I deposited the cash rs 34000 at city union bank atm k r puram bangalore atm on 20/10/2018 but its not got deposited and i got slip saying that contract branch manager so please in getting this creidit on high priority so i need o[censored]rgency money

                                    Please help on this issue and do the needful please

                                    Thanks
                                    Gopal reddy
                                    Sb account no [protected]
                                    Nov 22, 2018
                                    Complaint marked as Resolved 
                                    City Union Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 22, 2018
                                    City Union Bank Customer Care's response
                                    Dear Customer,
                                    Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                                    Regards.
                                    CUB
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                                      V
                                      VALTERsara
                                      from Tiruchirappalli, Tamil Nadu
                                      Oct 20, 2018
                                      Resolved
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                                      Resolved

                                      When iam taking money in india1 atm suddenly power is cut off atm shutdown. We doesn't taken any money (When the atm is calculating money power is cut
                                      Off) but the sms is came to my mobile [protected]
                                      I waited for hrs but the money doesn't get back kindly refund to me as soon as possible... There is no watchman and the customer care number also incorrect number.. Pls solve the problem s
                                      Nov 29, 2018
                                      Complaint marked as Resolved 
                                      City Union Bank customer support has been notified about the posted complaint.
                                      Oct 20, 2018
                                      Updated by VALTERsara
                                      please submit the correct customer care number and make appoint watchman ..
                                      Verified Support
                                      Oct 22, 2018
                                      City Union Bank Customer Care's response
                                      Dear Customer,
                                      Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

                                      Regards.
                                      CUB
                                      Dear sir
                                      I'm using cub sb acccount. Internet banking my acc.no [protected]
                                      Last few months debit my balance.for debit card charge, smscharge, maintance charge. Why do like this. I'm not use my debit card. Please check & revert

                                      machine calculating money but don't taken money - Comment #3250681 - Image #0
                                      I have made a transition through phonepe.my amount was debited but not credited

                                      machine calculating money but don't taken money - Comment #3257712 - Image #0
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