Club Factory Complaints & Reviews

It's been a month now i didn't got my order and i have paid 1300 online and it's been shown it's ready in the indian warehouse it is so terrible that you don't even consider the issue and there is no refund initiated even kindly deliver my order or refund the money for two night suit that i have brought....

I ordered a product from clubfactory and still didn't receive. And now it is unavailable and no response from them. I have done already the payment and product whether cash is not received. What shall do? Is there any options?...

Sir,
Recently i hav ordered a few items from clubfactory but i was unable to track details online due to sudden unavailability of product. I have no clue of my items ordered or amount that was deducted as a prepaid order. My mobile numbers are [protected], [protected]. Pls look into it as i was not aware that this was a chinese app, else i would hav never used it. Pls help me to recover the amount deducted. Jai hind sir....

Hey, i ordered casual running shoes fashion in red colour price of 1347 size 3.5 from the app club factory and that app is stop working but i have paid for it how can i get this shoe or else i want my money back [protected]@gmail.com please reply back as soon as possible...

Plzz help me. Sir...

I have placed 2 orders on the same day 28th June 2020 its been 9 days and still I have not got any information regarding the product movement. The product is in transit in some place for more than 7 days. Moreover I have paid for my product completely. The product has to be just delivered. The delivery date was 4th July and still I have not received it. Stop all the cheating and I need my product tomorrow. Take it seriously....

I hve made payment of rs 719.82 ref no,[protected] on 21.6.2020 fr 2 product but received 1 product I.e.kid' s dress . your order no as per sms is SO[protected]...

I have ordered stuffs and paid already and now in India it has been banned and now I have no access to the club factory site and I don't have any updates on my order. What I should I do?...

This is with reference to my refund number sor[protected] and order number so[protected] for a de fabulous reviver hair repair shampoo.
The order was placed on 2 may 2020 and cancelled by the seller on 26 may 2020 due to the product being out of stock. I still have not received my refund for this order and no one is replying from club factory through call or emails.
Please help....

I had returned miniso acrylic tray and the refund was to be issued in the following days but since the bann in india i cant receive my refund.. Other then dat some my orders have not been delivered.. The app is not opening and i cant see the status or their product number.. Is india tryna punish china or indian customers and indian sellers on club factory. How can you stop an e commerce company without settling the dues.. Who will recompense...

Hi.. My orders my order id is
' so[protected] please help me i'm fear.. About my product...

I had ordered a product before the app was banned. Now its banned, will i get the product or refund?...

I order saree through club factory but saree no quality i returned saree seller v fashion order id son[protected] but seller told wrong product i sent saree picture also pick receipt no456 19/03/2020...

[club factory] your package of order (So[protected]) has shipped by delhivery ([protected]). Click here to track it https://app.fromfactory.club/user_center/tracking/SO[protected]

I’m
Unable to open the app neither i can trace my order...

Dear sir/madam

I have ordered a saree on 29th june but govt of india blocked the club factory later. Now i have not received the ordered item. I was not able to track the status of the order also as the app was blocked.

Kindly refund the amount or deliver the product in the mentioned address.

Order no: so[protected]...

I have ordered 4 products from clubfactory and even paid the amount online.. Now i can't even track my orders or contact the customer service.. Please see that i get my amount back atleast i[censored] can't deliver my orders...

Hi...

Its to disappointment to receieve rong product from club factory... I ordered maxi dress of wortu 1000 rupess and received 150 rupees banyan... Its the worst thing...

I want to return the order and want my refund back... Its worst to play with customer n dupe the money...

Also received broken phone holder wt the hell is club factory doing and grabbing money... I need to return this asap..br...

I ordered my stuff from club factory on 18th june and estimated delivery is 12 days maximum. It’s been already 18 days. It arrived at india custom on 1st july and it’s been stuck there for 6 days. My order number is so[protected]. Please resolve this problem....

I ordered a product and it was defective then i applied for return, it got approved than again it says that the return is not servicable in my area due to covid 19 but it is in green zone.If they can dekiver than they should take the return also...

I order adidas slides on club factory before the ban of the app in india. Suddenly india banned the app, but clubfactory app worked for few days. Now the app is not opening or working. Will i recieve my order. If not please give me my refund...