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www.fromfactory.club
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Last updated Sep 17, 2023
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R
Rini Khanna
from Gurgaon, Haryana
Jun 17, 2017
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Money deducted from account but order not placed

Address: Gurgaon, Haryana, 122002

Hi,

I order 3 items worth rs. 1300 from club factory.
Money was deducted from my account twice. I have the account details as well but order was not placed.
Considering that there is application error i placed the order again therefore 2600 has been debited from my account.

The order numbers are so1519605 and so1519625 which are showing unpaid in my account.
Kindly help me refund my money...
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Radhika Chakare
from Mumbai, Maharashtra
Jun 1, 2017
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Product

Address: Pune, Maharashtra, 411057

Hello,

I have ordered the products. My money also got transacted. The amount is 2470. I have the transacted statement. But during the transaction, the app got hung and i didnot receive the order confirmation. Will i get the order confirmed or will i get my money back. Please help.!! The order is not placed because the app got hung but the money got deducted....
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M
mayuri agrawal
from Delhi, Delhi
May 31, 2017
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8 products ordered but none of them showing into the app

Address: New Delhi, Delhi
Website: Club factory

Dear team,
Kindly raise a complaint against my order as I have ordered total 8 products worth rs. 5000 from club factory app but it is showing only 1 item and remaining are not available. As I already made a payment for all those item but no updates also no update about delivery.
Order no: SO1285244
For remaining products i m not sure about the order no / product no....
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A
Ashwini Jagan
from Sadalgi, Karnataka
May 11, 2017
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Delay in delivery

Address: Bangalore, Karnataka, 560096
Website: Consumer complaints

I ordered my product on 29th april, still yet received a response from the company i called customer care no it's seem always line is busy so respond to us as soon as possible... Waiting for the product delivery or refund our money... I red to mails but they don't reply to this mail... Plz give us a full details abu ur email and contact no... There is no response from any o[censored]... My order no so1017222......
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S
satarupas
from Delhi, Delhi
May 4, 2017
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Regarding jeggings order no : so977779 request for refund of money

Address: Pune, Maharashtra, 411057
Website: clubfactoryapp.com

I have ordered and paid the full payment on 24th of april. I am not able to track my shipment details and still it is not delivered to me.
I want to raise a complaint against club factory. I want my money to be refunded back to me bank account as soon as possible.
Date of order: 24/04/2017
Order no : so977779
Tracking no :[protected]

Please raise a complaint request on my behalf.

Thanks....
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N
Nidhi Jaiswal Gupta
from Bhubaneshwar, Odisha
Nov 17, 2016
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Received incomplete order and no response from the customer care for return of product

Address: 834001
Website: Club factory

Iv received an incomplete order from the company
I also had to return the product received due to size problem
Sent an email on the address provided by the company twice but got no response
Thrz no contact no given plus there are two addresses given of China n US but I'm little hesitant to parcel the product due to no show behaviour of the company
Plz help...
+1 photos
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