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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Sep 17, 2023
Complaints 5546
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1154
Unresolved
4392
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Club Factory reviews & complaints page 278

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R
Rini Khanna
from Gurgaon, Haryana
Jun 17, 2017
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Address: Gurgaon, Haryana, 122002

Hi,

I order 3 items worth rs. 1300 from club factory.
Money was deducted from my account twice. I have the account details as well but order was not placed.
Considering that there is application error i placed the order again therefore 2600 has been debited from my account.

The order numbers are so1519605 and so1519625 which are showing unpaid in my account.
Kindly help me refund my money at the earliest as this has left me bankrupt.
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I order a product of rs 382 and the product was come in 20 days and in poor condition with poor delivery the product is worst.
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    R
    Radhika Chakare
    from Mumbai, Maharashtra
    Jun 1, 2017
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    Address: Pune, Maharashtra, 411057

    Hello,

    I have ordered the products. My money also got transacted. The amount is 2470. I have the transacted statement. But during the transaction, the app got hung and i didnot receive the order confirmation. Will i get the order confirmed or will i get my money back. Please help.!! The order is not placed because the app got hung but the money got deducted.
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      M
      mayuri agrawal
      from Delhi, Delhi
      May 31, 2017
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      Address: New Delhi, Delhi
      Website: Club factory

      Dear team,
      Kindly raise a complaint against my order as I have ordered total 8 products worth rs. 5000 from club factory app but it is showing only 1 item and remaining are not available. As I already made a payment for all those item but no updates also no update about delivery.
      Order no: SO1285244
      For remaining products i m not sure about the order no / product no.
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        A
        Ashwini Jagan
        from Sadalgi, Karnataka
        May 11, 2017
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        Address: Bangalore, Karnataka, 560096
        Website: Consumer complaints

        I ordered my product on 29th april, still yet received a response from the company i called customer care no it's seem always line is busy so respond to us as soon as possible... Waiting for the product delivery or refund our money... I red to mails but they don't reply to this mail... Plz give us a full details abu ur email and contact no... There is no response from any o[censored]... My order no so1017222...
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        I have ordered the product Order no. SO1322544 for 5 items. My money got debited from my account of Rs. 1996.45 got SMS from bank. But during the transaction, the app got hung and I did not receive the order confirmation nor email. Will I get the order confirmed or will I get my money back?. Please help.!! Even in app its showing unpaid.
        Reply
        I have ordered watches first time got delivered to my address second time I ordered the same product still not it is not yet delivered still past 20 days over from booking the product so I will give my number [protected]. Please call immediately from your team and doing bad services
        Reply
        I order my product on 14 April and it's been almost 40 days now.the order hasn't even been confirmed and there is no option to cancel the order it days it'll be out soon and it's been more than a month but it hasnt even shipped international warehouse.. Please deliver my product now

        Delay in delivery - Comment #3685023 - Image #0
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          S
          satarupas
          from Delhi, Delhi
          May 4, 2017
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          Address: Pune, Maharashtra, 411057
          Website: clubfactoryapp.com

          I have ordered and paid the full payment on 24th of april. I am not able to track my shipment details and still it is not delivered to me.
          I want to raise a complaint against club factory. I want my money to be refunded back to me bank account as soon as possible.
          Date of order: 24/04/2017
          Order no : so977779
          Tracking no :[protected]

          Please raise a complaint request on my behalf.

          Thanks.
          May 18, 2017
          Lokesh lanjewar's response           Pls my order send...
          View replies
          22items not dilevary 3927.40 ruppy
          My Order no. S[protected]
          Date.04/05/2017
          Time. O4:27 am
          Reply
          Order Number SO1107486

          Will I get my order till Iam living or will it reach my house after my death .

          Regards
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            N
            Nidhi Jaiswal Gupta
            from Bhubaneshwar, Odisha
            Nov 17, 2016
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            Address: 834001
            Website: Club factory

            Iv received an incomplete order from the company
            I also had to return the product received due to size problem
            Sent an email on the address provided by the company twice but got no response
            Thrz no contact no given plus there are two addresses given of China n US but I'm little hesitant to parcel the product due to no show behaviour of the company
            Plz help
            +1 photos
            Nov 17, 2016
            Updated by Nidhi Jaiswal Gupta             Incomplete order received
            No response from the customer care after emailing the company thrice

            Dec 15, 2016
            saniyaislam's response             There were supposed to be 13 products .. but iv received only 12.. now dese pepl r not responding also
            View replies
            Club factory is not delivering my order nor r dey returning money. Nobody picks call wen v cl on nos provided wid dem. Iv sent mails on their email but dey r not responding .
            The order was supposed to b delivered till 8 dec 2016 but still it is not delivered and dere is nonintimation from deir end

            Received incomplete order and no response from the customer care for return of product - Comment #2617330 - Image #0
            Reply
            guronder's reply, Aug 17, 2017
            Respected All
            please track your packages on http://www.gaticn.com/site/en/tracking.html, i am also suffering like you..But as i have search these items comes from china..So this is china gati tracking URL...

            thanks to all

            Mr.Singh
            I was order on date[protected] from club factory india app...i was order a blue jacket worth 1700 rupees and a pair of shoes worth of 1700...total i was shoping amount of 3400 ..from club factory ...and payment mode is online ..now i have not delivered my order ...i request to you ...please refund my amount...
            Reply
            Sir, i ordered a product from club factory order book in[protected] and their deleviery date are[protected] and i pay online all payment. My order no.-#SO553583 please deliver my order soon we are very harresmet for this my mb no.-[protected]

            Received incomplete order and no response from the customer care for return of product - Comment #2646893 - Image #0
            Reply
            Please take action on this kind off online marketing applications I am feeling very bad for foolishness that lost money in this when I checked reviews got to know so many people have faced this issue but how no body has taken action on this please help us to get back our money taking action on this imeediately
            Reply
            guronder's reply, Aug 17, 2017
            Respected All
            please track your packages on http://www.gaticn.com/site/en/tracking.html, i am also suffering like you..But as i have search these items comes from china..So this is china gati tracking URL...

            thanks to all

            Mr.Singh
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