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Club Factory Complaints & Reviews

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Updated: Sep 17, 2023
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Club Factory reviews & complaints page 13

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R
Ramandeep Kaur Sachdeva
Jul 27, 2020
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Order id - SO[protected]
Stuck in custom clearance since long, no status update in tracking info.
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    S
    Shaik Aisha
    Jul 27, 2020
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    I ordered a product 25/06/2020 please deliver my order with in 2 days...
    +1 photos
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      J
      jishajosey
      Jul 27, 2020
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      My clubfactory account is registered with [protected], and my name is jisha josey. my last order id SO[protected] is cancelled and got message that refund will processed.i hav been waiting for 2 weeks. also the application is not working soi cant contact them.
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        R
        Radha Anand
        Jul 27, 2020
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        Address: [email protected]

        Hello sir,

        Shasta equity traders pvt ltd — my order
        I am radha
        I order baby dress on 4 june 2020 but its only shows being in custom clearance. Its not going further details even i can't cancel order because it shows shipped order. I want to know my order delivered or my money i lost
        My order no is so[protected] can you tell the details through mail
        +1 photos
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          A
          Anup Thausen
          Jul 27, 2020
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          I already paid money from online but my item are not deliver to me
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            K
            Karanchery Hussain
            from Bengaluru, Karnataka
            Jul 26, 2020
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            Address: [email protected]

            Getting another product in
            +1 photos
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              S
              Sai Shraddha
              Jul 26, 2020
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              It's been more than a month, my order has stucked in customer clearance. It's a white coloured bow knit top.
              Order no. So[protected]. Please try to send it asap.
              Thanks 🙏
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                M
                maheshkumar.MC
                Jul 25, 2020
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                Address: banglore rural district. doddaballapur 561203

                Dear all
                Retur id : son[protected]
                I booked order on jun 15 and received material on july 07 and same day i book the return due to poor quality of material and next day your pick the material. But still we are not receiving refund amount.
                What are you doing there this type of poor service your giving to customers sham of yourself. Kindly refund our 1400 rupees as soon as possible.
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                  Y
                  Yuvashree Shanmugam
                  from Chennai, Tamil Nadu
                  Jul 25, 2020
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                  My order no SO[protected]

                  I hd orderrd vivent yellow top
                  My order is in kanchipuram rto n when i look today suddenly its missing without any info
                  I hv already paid for that order too
                  Its nt even found in refund page
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                    M
                    manojjoy11
                    Jul 24, 2020
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                    I have given order one item on17th May 2020 which was cancelled by club factory itself due to their own issue, bt still i didn't recieved my refund.. Whenever I message them they use to be offline ...Now the app gone from India.
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                      P
                      Priyal P
                      Jul 24, 2020
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                      I have returned my order but refund not received. The refunded product reached their warehouse on july 8, 2020. Refund still not received
                      +1 photos
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                        R
                        Riswanaparveen
                        Jul 24, 2020
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                        Address: 2/7b sakthisairam street,gababathy nagar aalapakkam chennai-

                        Am order in 7 ideams in clubfactory all most 30 days complit but still not refund the cash plzz refund me am feel very bad
                        +1 photos
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                          M
                          Manasi Kambli
                          from Mumbai, Maharashtra
                          Jul 24, 2020
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                          I ordered a necklace on 1st july and it went for customs clearances on 13th july... Its 24 nw its still stuck in customs clearances... Hw long till i get my order..
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                            P
                            Pooja Uk
                            Jul 24, 2020
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                            Website: Club factory

                            Had ordered an item for rs 599 and it was damaged and i returned it. But have not received refund yet.
                            Received an sms saying the amount was refunded through paytm, but no money was received by me.
                            I have attached a picture saying they have refunded and the id is in the photo. I have also put the screenshot of the sms and the facebook message i sent them as well.
                            It has been more than a month now. And i did contact them through their facebook page and still no use.
                            Please do the needed asap.
                            +3 photos
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                              R
                              Riva Sharma
                              Jul 23, 2020
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                              Address: SAINIK FARM WESTERN AVENUE K206 FLAT NO 9, Karol BAgh 11263 kela kothi goushala road new Delh

                              I am unable to order any item on my pincode. i have given another address too but its showing error. i need to purchase to use my money that got refunded and is in my cf wallet.
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                                B
                                Balu Naidu
                                from Mumbai, Maharashtra
                                Jul 23, 2020
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                                I placed SanDisk 256gb memory card on clubfactory but my order was cancelled without any notification by clubfactory to me and didn't refunded my money back it has been 8 days cancelled i contacted them but no reply i wanted to place consumer complaint my order id - SO[protected] please help me get back my money
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                                  P
                                  Pushpao9
                                  Jul 23, 2020
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                                  My order item is not come why have delaye order in 26 june why come not plz fast delivery my order item..

                                  My order no. So[protected]
                                  Jul 23, 2020
                                  Updated by Pushpao9
                                  My order item is not come why have delaye order in 26 June why come not plz fast delivery my order item..
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                                    B
                                    Brithi_24
                                    Jul 23, 2020
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                                    Ordered on 29june 2020. Order not received. Tracking information not provided. Either deliver my order or refund my money
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                                      R
                                      Reva sharma
                                      Jul 23, 2020
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                                      Address: Varah ghat chhoti basti,pushkar

                                      I was not satisfied with the product (Shoes) as it i didn't like the quality of this shoes so i returned it as it was i had just opened the package i there was no damage done to product so why the return got rejected.
                                      Please clear the problem and give my money back as i had returned your product (Shoes).
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                                        Anup Thausen
                                        Jul 23, 2020
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                                        Address: Dakshin BidyaNagar Hojai

                                        I already paid money by online but my item are not deliver to me
                                        Jul 23, 2020
                                        Updated by Anup Thausen
                                        My two items are not deliver to me but I already paid money
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