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Club Factory Complaints & Reviews

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Updated: Mar 15, 2026
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Club Factory reviews & complaints page 18

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B
Banyvishwas
Jul 5, 2020
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Address: H.no.3-125/52/92/1,Anaghapuri colony,boduppal

I order adidas slides on club factory before the ban of the app in india. Suddenly india banned the app, but clubfactory app worked for few days. Now the app is not opening or working. Will i recieve my order. If not please give me my refund
Ya me too i ordered 4 products..and paid..but can't travk my order.. please contact me i[censored] get any info regarding these orders or customer service
[protected]@gmail.com
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    R
    Riyarpdpnp
    Jul 5, 2020
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    Address: Clubfactory india
    Website: Clubfactory. Com

    Plzz cancel my order and refund me
    Order no
    So[protected]
    So[protected]
    The app is ban i cant take risk plzz refund me
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      R
      Riyarpdpnp
      Jul 5, 2020
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      Address: Clubfactory india
      Website: Clubfactory.com

      The app is ban now plzz cancel my order and refund me plzz refund me
      Order no
      So[protected]
      So[protected]
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        A
        Assj
        Jul 5, 2020
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        Address: Ramgarh kalan chunar mirzapur uttar Pradesh pin coad 231306

        Sir mera order cancel kr dijiye or paisa refund kr dijiye please sir my order no -SO[protected]
        Jul 05, 2020
        Updated by Assj
        Sir mera order cancel kr dijiye

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          NANDINI BISWAS
          Jul 5, 2020
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          I have returned some items and the refund still pending. And i am unable to check the status of the same as cf app is not opening. Please help how to get information about the refund status.
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            F
            Francisca Fernandes
            from Mumbai, Maharashtra
            Jul 5, 2020
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            My orders have not been delivered. App is been banned. Will i get refund or products will be delivered
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              C
              Champa Dinesh
              Jul 5, 2020
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              Address: MYSORE

              I didn't get my order till now
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                S
                Srinivas bukkapatnam
                Jul 5, 2020
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                Address: B Srinivas phone 8639079081

                Recently I ordered a cotton dual color shirt but I received a useless cloth for stitching
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                  J
                  jyothsna11
                  Jul 4, 2020
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                  My AWB number is ([protected]) . I returned product. The delhivery team said the product was returned to the seller. But club factory rejected my return due to the reason of product not received to the seller. Please help me.
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                    Aasha Keerthana
                    Jul 4, 2020
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                    My order was placed on 28 june 2020 and it's not shipped yet and it given that i am not eligible to cancel the order! I have already paid for it!!
                    Jul 04, 2020
                    Updated by Aasha Keerthana
                    The order number is SO[protected]
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                      S
                      sravani padmasali
                      Jul 4, 2020
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                      Address: Seetharampeta(village) , Pullampeta(mandal), Y. S. R kadapa (district) , Andhra Pradesh

                      It doesn't accept the product return policy. It shows that the "your area not support because of COVOD-19". But there is no COVID cases in my area.
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                        D
                        deepakupreti
                        Jul 4, 2020
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                        I ordered for philips QT4011/15 trimmer vide order no SO[protected] on[protected]. My order was cancelled by the club factory and I have already paid Rs. 1299/- through online by adopting debit card mode. Please check the issue and refund my amount on priority. After passed of more than 02 months refund not received me so far.
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                          S
                          Shazmi
                          Jul 3, 2020
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                          The product i ordered and the product i recieved is completely different and i had like to change it because this is not the product that i had expected. So please just take my complaint seriousely and return my orderand i want a refund.
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                            Rahul007700
                            Jul 3, 2020
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                            My order was deleivered in 23 march nd the product design was different from what i ordered so i raise return request on 23 march nd but due to lockdown it was pickedup in may. After deleivering to seller, seller rejected the product by saying returned product was different. Its been 1 mnth i am in contact with club factory support executives and they are saying it will be resolved soon but nothing solution came till now.

                            Order id - so[protected]

                            Return id - son[protected]
                            Club Factory customer support has been notified about the posted complaint.
                            Jul 18, 2020
                            Updated by Rahul007700
                            Nothing happenedd till now
                            Aug 16, 2020
                            Updated by Rahul007700
                            No solution same camm till now
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                              Suchi Pathak
                              Jul 3, 2020
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                              Address: B-805, sector b&c, Dudhichua, singrauli (M.P),Near DAV dch school

                              I have ordered 3 kurtas and paid for them online, two of them ard delivered but the 3rd one of yellow colour is still not delivered but in my account they are showing it as delivered.
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                                J
                                Jotaro Kujo
                                Jul 3, 2020
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                                Website: clubfactory.com

                                I ordered 2 products from club factory on 11 june 2020.

                                Since 23 june my order is stuck at the customs

                                Order number: so[protected]

                                Kindly give me an update or cancel my order and refund my money.
                                Thank you
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                                  Rambali Jha
                                  Jul 3, 2020
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                                  I have ordered two dress but for some reasons i refunded it to my paytm wallet but it doesn’t came till now please help me. The withdrawal amount is 10.07 usd.
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                                    ramenwin
                                    Jul 3, 2020
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                                    I have ordered a product in club factory online shopping app and paid for the product through my debit card. And cancelled the item and club factory initiated refund on with refund reference number. They even shared transaction id on my request – return id:
                                    1. Son[protected]
                                    2. Son[protected]
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                                      Uli
                                      Jul 3, 2020
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                                      Hi team
                                      My order number is so[protected]

                                      I had placed order on 13th june. Package has arrived in indian customs on 25th june.
                                      Please update till when the package be delivered as it is a gift.
                                      Today i got message from club factory that my parcel is delivered. When i checked the status it is showing in customs. Can someone tell me clearly what the hell is going on with my package????
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                                        T
                                        Thanusha c
                                        Jul 3, 2020
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                                        Address: Bangalore

                                        I have ordered the product by paying online at can i do now the app got banned.
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