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Club Factory Complaints & Reviews

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Updated: Mar 15, 2026
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1154
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Club Factory reviews & complaints page 19

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S
Sunil Rangra
Jul 3, 2020
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Address: Futuertimes Telchology India Pvt Ltd., A-16, First Floor, Vasant Kung Marg Aruna Asaf Ali Marg, Qutab Institutional Area New Dehli Pin 110067

Sir, i have ordered to club factory for heavy glass top electronic digital weighing machine on 07th june vide order no so[protected]. On 15 june i have received the order but it did not have received the material that i was ordered. I found windshield repair kit which was i have not ordered. Now iam chasing club factory from last 15 days for return of material or replacement but they are denied for the same. Would you request to look into the matter and replace/refund for the same.
Jul 05, 2020
Updated by Sunil Rangra
Complaint yet not resolved. Pl look into
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    Adv Jakir Adhal
    Jul 3, 2020
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    Address: Lower Parel, Mumbai, Maharashtra 400013

    Hi, my name is jakir adhal, i have one order in there company. My order no. Is so[protected]. I am order this product dated 22 june 2020. But still this product is not delivered.
    I requested sir, this order send the my place. Ortherwise my payment give.. Me
    Thankfully..
    My contact no. Is [protected]
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      Nasiginss
      Jul 2, 2020
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      "In 1st weeks of May i ordered some cloth, watches and foot wares from club factory thru online. And after 2 weeks of my order date some how i seen the message from club factory that "your orders have been cancelled due to out of stock the item and your money will be refunded within 10 working days. But now 2 months is over yet to credited by refund. Pls. Do the needful."
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        #Anny
        Jul 2, 2020
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        I ordered from club factory on 14th of june. It took so mch time already in shipping from international warehouse, and now from 26th of july it is stuck in custom clearance. It is not showing any approximate delivery date or anything. Plzz help me out anf deliver it asap.
        Jul 02, 2020
        Updated by #Anny
        I ordered from club factory on 14th of june.
        My order number : SO[protected]
        It took so mch time already in shipping from international warehouse, and now from 26th of july it is stuck in custom clearance. It is not showing any approximate delivery date or anything. Plzz help me out anf deliver it asap.
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          Savitha Sudheer
          Jul 2, 2020
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          I ordered above on 29th July but the order is still in preparation stage. I want it as early as possible..
          Jul 02, 2020
          Updated by Savitha Sudheer
          Kindly arrange to deliver the package as early as possible
          Jul 02, 2020
          Updated by Savitha Sudheer
          Also additional products I have ordered on same date expecting fast delivery.. please do the needful

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            U. R. Jameel
            Jul 2, 2020
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            Address: Plot no.19b A.J.Colony 4th street Royapuram chennai 13

            I order lots of things in club factory now India banned club factory how can I get my refund please contact me my India contact No is [protected]
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              Varru
              Jul 2, 2020
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              I m trying since last 3 weeks to withdraw my balance ...but it is always showing system error or digits are not correct or contact customer service ...i request you to please resolve my problem as soon as possible ...
              Thank you
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                achal shrivastava
                Jul 2, 2020
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                I am not able to withdraw my money from club factory app, it says contact customer service. Please issue my money withdraw of $16.68 as soon as possible.
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                  Arifmaredia
                  Jul 1, 2020
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                  Resolved

                  My name is arif maredia and my order number is so[protected] wanted to cancel my order but it don't let me do it order says it in process "not shiped" and there is no tracking number available also i have email club factory but they have not respond yet please cancel my order as government has ban the club factory app. Thank you.
                  Sep 12, 2020
                  Complaint marked as Resolved 
                  Status saying refunding since 1 month and 15 days not refunded my money yet please help getting my money thank you in advance.
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                    healthy world
                    Jul 1, 2020
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                    I ordered and returned ever diva jean combo in the club factory. I received on 16 june 2020 and returned on 17 june 2020. Tracking id is [protected] and order id is son[protected]_1. The delhivery partner did not deliver that item to the seller. So that seller rejected my return. I tracked the product status in delhivery website, from four days the status was not changing and expected delivery date is showing as invalid date. Please help me. I need my refund.
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                      Geethika Manne
                      Jul 1, 2020
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                      Address: Maple block, flat- 1019,Raintree park,Opp nagarjuna university,nambur

                      My so number is[protected] my order details are also empty
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                        Varun Singla 24
                        Jul 1, 2020
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                        My 2 ordwrs are stuck in customs clearence for a long time screenshot of orders are attached below. Pls help
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                          Namagundla
                          Jul 1, 2020
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                          Address: no.362, 9th Man , subramanyapura post, turhally layout, Jayangara Housring sodiety ltd, bangalore -560061

                          I booked on 23/24/03/2020 for barber desk, but till today i did not receive the goods my order number is so[protected]
                          Jul 01, 2020
                          Updated by Namagundla
                          all the lockdowns are over but till today the goods which I booked is in CUSTOMERS CLEARANCE
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                            Sheshgupta
                            Jul 1, 2020
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                            I order a shoe three months back. They rejected my order but they have not been transfering the refund to my account. I have been asking them to do so but i have been refused by saying that my issue will be resolved in 3 dayss. However its been three months
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                              Sailordev
                              Jun 30, 2020
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                              Order no SO[protected] is still pending . dispatch the order or else return my money immediately.
                              Kind sort out the issue on urgent basis.
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                                Vg vipul gupta
                                Jun 30, 2020
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                                Address: Gurgaon

                                Products are not dispatched from wearhouse and money of one product haven't refunded
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                                  Karanchery Hussain
                                  from Bengaluru, Karnataka
                                  Jun 30, 2020
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                                  Address: [email protected]

                                  Not getting ordered product. But product is not match. Discription photo is not match in booked product
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                                    Karanchery Hussain
                                    from Bengaluru, Karnataka
                                    Jun 30, 2020
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                                    Address: [email protected]

                                    Refund delay
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                                      Anchala Shahi
                                      Jun 30, 2020
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                                      I ordered about 5 pairs of sandals through club factory about a month ago and whenever i track my shipments it shows at custom clearance from about 12 days. Screenshots of my product details attached below.
                                      The same thing has happened to me. I wish they would cancel the order and give me my money back
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                                        RohitR43893149
                                        Jun 29, 2020
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                                        Club factory is a totally fraud chinese company deducted my money not giving refund
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