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Club Factory Complaints & Reviews

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Last updated Sep 17, 2023
Complaints 5546
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Club Factory reviews & complaints page 14

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Hey i placed this order for a boot on club factory you cancelled it stating it is out of stock, its more then 15 days i have not recieved my refund!! Where is my moneh and why can j process that?...
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Diyavin
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Order that I placed

Hey i placed an order on clubfactory and the delievery is from you and now they have stopped their service in india!! Need to know i[censored]ll proceed witb the delievry as i want that peoduct!...
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I have made an order with id: id:so28330074 on june 6th 2020. They have expected delivery date as 21st june but the product never delivered to me. After that the application got banned in our country. I saw that the product is returing to cf warehouse. I have messaged the customer support. They said that the product will return in 5-9 days to warehouse and refund will be done. After 10days i contacted them again and got same answer now i...
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Address:Telengana

I have place orders and suddenly all links not working what to do now?...
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H
Hemantkyadav
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Product not received yet

I have purchased a multi pocket camo pants five points and a short sleeve Aloha T-shirt. It's been not delivered yet neither any refund I have recieved . It's been ordered on 29 July ....
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K
Keerti Upadhyaya
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I did not get refund

I did not get my two orders refund yet from clubfactory its been more than one week, please refund me soon, your every service disappoited me whether delivering service, refund or return service, your managment take too much time for taking actions, because of recent condition i m not able to wait anymore pleasw refund me as soon as possible....
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M
Mandeepprajapathelo
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I didn't getting my order from one month

Address:This is one of the banned app in india
Website:Club factory

Please help me i didn't t getting my order no so[protected] please help me...
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M
mujju786
from Hyderabad, Telangana
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Orders Not traceable and amount also paid

I have recently ordered two product vide ref. no. (1) SO[protected] & (2) SO[protected]. The 1st product requested for return due to size issue & second product i have ordered afterwards as per size requirements. However I couldn't able to tract the orders in app as well in web sites....
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A
Ashu Dikka
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Cancel orders

Address:B-43 nilothi mod Nangloi najafgarh road new delhi 110041

Please cancel my orders...
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S
silam94
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Product not delivered

My product is still not delivered and when i contacted the ecom they are telling to contact club factory.

Your package of order (SO[protected] has been processed and shipped by Ecom. Your tracking number is [protected]....
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K
Kanupriya Negi
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4 products

I have ordered 4 products from club factory and haven't received single one yet. One ordered was cancelled, they asked me to wait to reflect its refund but still i haven't received any refund yet. Also, rest 3 products, they too have no clue where are they at the moment. Now i want my money back. When i am texting them on instagram because i can't contact then through app (Because of app band in india). They are not reverting back....
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Bought a product with order no. So[protected] from club factory sold by the seller shasta equity traders pvt ltd on club factory. The product was ordered on 1/07/2020 and got cancelled on 13/07/2020 with a reason unable to deliver/out of stock. Now neither i have got the product nor the refund. Please request to take some action against this so that i can get either the product or the refund. I would be highly obliged if some action is...
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B
bitwa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not entitled till date

Address:NOIDA DELHI

I have purchased three piece kurti from club factory, order no - son[protected], order returened even dileverd to ware house on 9/7/2020 but refund not intiteled till date...
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C
clincy Global Enterprises
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order no. so29002463432895

I have purchased online chromecast from club factory. We received counterfeit anycast products from seller "manish sales and services".

It am trying since 15 days but its not working at all.

Product ssid anycast - a 197
Link : http://162.168.46.1
Both ssid and link ate fake its big fraud.

Club factory to refund the rs 800/- as early possible.

Thanks & regards
Vilas...
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Address:Nagaapprao bawan 198 Bn CRPF, Vishalakshinagar Visakhapatnam

Hi sir my name is ksivaprasadrao i'm book my children dresse not received please information about the same time ok and one item wrong item received please return wrong item...
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I'm the regular customer of clubfactory. Ordered hoodie set, but got wrong product o[censored]gly old damaged dress. One month finished, till now noo refund or return. Plz respond n return my amount as early as possible...
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S
Shikha Vivek Singh
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Order stick in custom

Hi,

My order id so[protected] has been stick in custom sine 2nd july 2020. No updates yet. Please look into this and update....
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On 01/07/2020 i ordered a man black jacket which cost me 800.88rs and i payed the following amount from my credit card. My all other orders are delivered but this order is still pending. The club factory app is closed that's why i am feeling difficulty about tracking my order. Please deliver my order or refund my payment as soon as possible
2. SO[protected] this product was returned and on 9-7-2020 it reached to your ware house...
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Hello, I ordered a few items around 1 month or a few days more than that. Most of my orders got cancelled because they went "out of stock" even after being shipped. They were in stock while I ordered. How does that even happen?

So the only order that DIDN'T get cancelled is stuck at the clearance for more than a month. It's urgent and I haven't gotten it. The support operaters are literally bots and tell me it's on the way...
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E
Elmati Sahithi Reddy
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Refund problem after return

I ordered product in club factory I recieved it but it was not of same quality as shown in the picture. I appliied for return the man picked up the product but after that a message was sent from club factory that the ([Club Factory]Sorry, your return application has been rejected since the return parcel didn't pass the quality check. If you have any questions, please contact Customer Service on the app.) I'm unable to understand what to do....
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