Claimed

Club Factory Complaints & Reviews

1.1
Updated: Sep 17, 2023
Complaints 5546
Resolved
1154
Unresolved
4392
Contacts

File a complaint to Club Factory

Having problems with Club Factory?

File a complaint and get it resolved by Club Factory customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Club Factory reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Baby Mathyus
Jun 14, 2020
Report
Copy

Address: Moradabad uttarpradesh
Website: [email protected]

Aap logo ne mera order ghr kyu ni phochaya jab ki mera order 8 ko deliver dikha rha h aya abhi tak ni seller vivek ko ph kiya pr usne ni utaya aur fhir band kr diya kha h mera order me club factory aur vivek ldke k sath complain krungi
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    MERU PYARU UTTARAKHAND
    Jun 13, 2020
    Report
    Copy

    Address: DOIWALA DEHRADUN UTTRAKHAND
    Website: www.clubfactory.com

    Dear team

    I was purchase in club factory one lady shoot but we received defected pics so i have search customer care number on google and call to costumer care in [protected] and [protected] he told me your product will be refund than call to same number he told me abuse and sent in my mobile nude picturs and also tell me nude talking with me i have totaly conversion and sended picture also icompalin of club factory in civer cell polis please arrange the call by company persone regarding same and solve other wise i will escalate the same in social site and newse chenals i am femal persone please help and track the sample number
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vivek linganathan
      Jun 10, 2020
      Report
      Copy

      I just got a item and i don't like it. So, i just applied for a return and refund and money was credited into cf wallet. Bit the problem is, I can't able to withdraw the money to my bank or paytm wallet. Help me out. My order no. is SO[protected]. and i got 11.43$ refund amount.
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kalaikavi
        Jun 9, 2020
        Report
        Copy

        My order no is so[protected], i have returned the items due to damage and quality problem but the seller was rejected my return even though not yet get money or product.. Please do needful
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mustafa800
          Jun 9, 2020
          Report
          Copy

          Hi

          I ordered from club factory
          My order no. : SO[protected]
          Item shipped on : 03rd May 2020,
          Went in customs clearance on 06th May 2020,
          Its more then 30 days order stuck in customs clearance,
          No update, estimate time is already passed.

          Please delivery my order or initiate refund as soon as possible. Its too late.
          Please find attached screenshot.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shree bn
            Jun 9, 2020
            Report
            Copy

            I have ordered a product in clubfactory, they have not delivered my order nor refund my amount. My order number is so[protected].
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sreenu vs
              Jun 9, 2020
              Report
              Copy

              Address: A-16, First Floor, Vasant Kunj Marg, Aruna Asaf Ali Marg, Qutab, Institutional Area, New Delhi, PIN 110067

              Unable to withdraw the balance from club factory wallet, have send fake product fake brand,

              Error system error,
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Score Breaker
                Jun 7, 2020
                Report
                Copy

                Address: 87/450-1, Sri Nagar Colony
                Website: Club factory

                Please make the arrive early it did not give expected delivery date also i have ordered on jun 05 i want the order before 14 jun i want to go to marriage
                Please make it arrive before 14 Jun I am going to marriage before 15 jun.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  phani sri Satya
                  Jun 7, 2020
                  Report
                  Copy

                  I have order tow sets of dress materials from gk art but when i got the product i have received only one dress material
                  The invoice no 2137924xa00247
                  Date[protected]
                  Order no so[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dheju sri
                    Jun 7, 2020
                    Report
                    Copy

                    Address: No.973,c.s.i Opposite, thillai nagar, Burma colony, thanjavur613006

                    I am dhejusri
                    My order noso[protected] and tracking no[protected] has been rejected... I have paid money online.. Please refund the amount. It's been more than 3month since i had ordered that. I want refund for that product. Please see to that.. I will be grateful for that ever
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Avisek Bhattacharjee
                      Jun 6, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      My name is avisek bhattacharjee & i'm from india. 27/05/2020 i ordered mi 20000 mah power bank. Paytm wallet txn id [protected]. Club factory order no. So[protected]. Product shipped 28th may & courier pickup company was dehlivery (India). Awb no. [protected]. 01/06/2020 my product is out for dehlivery but after long waiting period nobody deliver my product. Dehlivery person dilip kumar ghosh out of contact. A msg from club factory informed me that "product has delivered successfully". But still today (06/06/2020) product is undelivered. I contact with club factory official and get ticket #1808754 for this fake delivery. But 5th june the send me a pod which submitted by delhivery & told me product delivered. But nobody cames to me for delivery but product delivered? Delhivery man out reach then who delivered it? If product is still out of reach for me then who accepted this order? Isn't it fake delivery & cheating? Now i lodged a complane in national consumers helpline of india about this fake delivery.
                      +6 photos
                      Sep 7, 2020
                      Complaint marked as Resolved 
                      Here is new update. 6th June I contacted with Dehlivery via whatsapp & they send me a message which I uploaded here. Now tell me is this successful Delhivery or cheating? 1st June they tell Product successfully Delivered but 6th Delhivery told that my package is at another location. How funny

                      20000 mah mi power bank - Comment #3690290 - Image #0
                      20000 mah mi power bank - Comment #3690290 - Image #1
                      20000 mah mi power bank - Comment #3690290 - Image #2
                      20000 mah mi power bank - Comment #3690290 - Image #3
                      20000 mah mi power bank - Comment #3690290 - Image #4
                      20000 mah mi power bank - Comment #3690290 - Image #5
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        anishika john
                        Jun 6, 2020
                        Report
                        Copy

                        I ordered a pair of shoes, the wrong size is delivered. I want one bigger size.
                        Order code so[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dipesh Saili
                          Jun 5, 2020
                          Report
                          Copy

                          Address: Railway colony Kishan Ganj, Near naya baraat ghar, Delhi

                          I ordered a g shock watch from club factory which i received by company called "rajmi fashion". The product i received was faulty, and nonfunctional.
                          So i decided and returned as soon as i can.
                          And the when the product received the item at center, my refund was rejected stating that the product was wrong and they received a wrong item.

                          I have often contacted customer support three times and no resolution is been provided. Seller has sent cf support a different item image (Please see attached images) and pretending that he has received a wrong item.
                          Club factory is saying me to contact the seller directly. Which i tried and the contact number they provided is unreachable and the club factory says they don't have any other number as of now.
                          Seller contact number : [protected]
                          Please check your self.

                          It' s probably seller's fraud as they can easily change product at store and send wrong images. Else it's courier boy/company fault.

                          Please help me to get a refund. I can't settle for zero amount and i want to take action against seller/courier company for the fraud.
                          It's very disappointing to do this things with such a regular costumer of club factory

                          Order no. So[protected]
                          Complain id: #1815283
                          Email (Me) : [protected]@gmail.com
                          I have also attached images of product which i returned to them and what seller received or pretending to recieved.
                          +7 photos
                          Jun 05, 2020
                          Updated by Dipesh Saili
                          This is what seller received

                          Jun 05, 2020
                          Updated by Dipesh Saili
                          and what i returned

                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            swatik158
                            Jun 5, 2020
                            Report
                            Copy

                            My club factory product is not delivered yet and showing status as delivered. My order id is so[protected]. How could i keep track status of my order, kindly help me out.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Harsh Miranda
                              Jun 3, 2020
                              Report
                              Copy

                              Address: Shop M-14, Main Market, Hans Raj Gupta Marg, Greater Kailash 1, New Delhi

                              I had ordered rat glue trap and order id is SO[protected]but not able to return because of poor quality and prodcut quantity also they showed five pieces will come but it came only 1 pieces very annoyed with club factory my registered mobile number is [protected] and registered mail id is [protected]@gmail.com please look into this and rewart me back as soon as possible
                              Jun 03, 2020
                              Updated by Harsh Miranda
                              I had ordered rat glue trap and order id is SO[protected]but not able to return because of poor quality and prodcut quantity also they showed five pieces will come but it came only 1 pieces very annoyed with club factory my registered mobile number is [protected] and registered mail id is [protected]@gmail.com please look into this and rewart me back as soon as possible
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rsacs1989
                                Jun 3, 2020
                                Report
                                Copy

                                Address: X-1 Phase 3 Bapu Dham COlony Sector 26 Chandigarh

                                Hi,
                                I ordered a product from club factory on Mar 20th with order id SO[protected] and it got rejected on May 10th due to COVID2019. I have not got my refund back its been more than 20 days now. Provide my refund.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rsacs1989
                                  Jun 3, 2020
                                  Report
                                  Copy

                                  Address: X-1 Phase 3 Bapu Dham Colony Sector 26 Chandigarh

                                  Hi,
                                  I ordered a product from club factory on Mar 20th and it got rejected on May 10th due to COVID2019. I have not got my refund back its been more than 20 days now. Provide my refund.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dinesh Golechha
                                    Jun 3, 2020
                                    Report
                                    Copy

                                    Address: A-16, First Floor, Vasant Kunj Marg Aruna Asaf Ali Marg, Qutab Institutional Area New Delhi New Delhi DL 110067

                                    I have ordered 4 items online with club factory. All the products from club factory were cheap quality & like Chinese garbage dumping in Indian streets..
                                    i applied for refund of 3 orders & nothing is happening. Nobody is coming to pick up & my refund are held up. it has to be stopped.Mr Jialun Li shall be in Indian jail.
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vuragayala Anjali
                                      Jun 3, 2020
                                      Report
                                      Copy

                                      Address: Umcc hospital,umcc recidency, gajula Rama ram , Hyderabad

                                      I ordered one langa choli and i did online payment also.3days are over still i didn't get any information about that order. Please give me information about that order or please return my money please
                                      +2 photos
                                      Jun 03, 2020
                                      Updated by Vuragayala Anjali
                                      I ordered one langa cholly on 3days back and I did online payment also.still I didn't get any information about that order. Please give me information about that order or please return my money

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Hetal Solanki
                                        Jun 2, 2020
                                        Report
                                        Copy

                                        I didn't received my refund but they are saying that the already returned that. I placed my order on 17march but due to covid it was not delivered till may and then returned the product to warehouse without my knowledge and after that they are saying that money is refunded but i didn't received in my indusund bank account
                                        please send me customer care working number

                                        Cancel my order - Comment #3688485 - Image #0
                                        Cancel my order - Comment #3688485 - Image #1
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit