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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Sep 17, 2023
Complaints 5546
Resolved
1154
Unresolved
4392
So far, so good. Club Factory is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Club Factory will keep up the work and continue to help more customers with their concerns even better 🤝
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Club Factory reviews & complaints page 2

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T
Tanishqa Borges
Sep 12, 2021
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On 20/03/2020, I returned a pair of Martin Boots. After they were picked up, the refund was initiated. However the app was then banned and my refund was stuck in processing. I have e-mailed Customer Service multiple times but with no response. How to get my money back?
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    Preeti Biswas23
    Aug 13, 2021
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    Address: India

    It's been a year since I didn't receive my refund from club factory. I contacted them but no one is responding. There were active on Instagram but didn't bother to reply.
    +1 photos
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      D
      DevKohli
      Aug 7, 2021
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      Hi sir, i was a seller on club factory, i have a pending payment of Rs3-4 lakh, but after the ban of the app, The payment got stuck, I thought i will get the payment but till now the ban is not over also i got no money my business is ruined, i have worked for years to get on that level but today i got nothing i have loans to pay off to multiples people, I request you to kindly reply and provide me my money as i am not getting any reply from the company, please help me out
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        D
        Divya varshan
        Aug 5, 2021
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        They have cancelled the product and no customer service after the ban.. I need my refund. It's been a year no response and no refund.. Very poor service . There are so many products.. I need a person to contact me. I Have all the screen shot with proof
        +1 photos
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          J
          Jain Urvashi
          Jul 28, 2021
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          How Can I Withdraw From CF Wallet After Club Factory Is Banned In India.
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            S
            sahusattu
            Jul 23, 2021
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            Address: RADHA VIHAR KRISHNA NAGAR NEAR SANTOSHI NAGAR MARKET RAIPUR STATYE- CHHATTISGARH PIN CODE 492001

            I order my product order number is SO39491676 is not deliverd till now, so please give me information about my product other wise refun my money .
            +1 photos
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              M
              mallayya kanda
              Jul 19, 2021
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              I have ordered 3 combo of shirts but you have sent me only two shirts which are dirty shirts that's why I want to return back to you those shirts and please send me my money back to me
              +1 photos
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                F
                Fishtook
                Jul 19, 2021
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                Address: Dhepewada , lonavala road , pirangut , mulshi , pune maharashtra.

                I had ordered combo of 3 mens slim fit casual shirts men and I have received 2 filthy gross shirt and I want to return it back to get my money back.
                Club Factory customer support has been notified about the posted complaint.
                Jul 19, 2021
                Updated by Fishtook                 I had complaint for combo of 3 men chequered slim fit casual shirts men I have received 2 filthy shirts need my money back
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                I have ordered 3 combo T shirt on 9 September 2021 ( Order no 4285 ) and payment was done thru Gpay but till date no material received. I think they are fraud. Payment is 349.00 only

                Combo of 3 men checkered fit casual shirts men - Comment #3895107 - Image #0
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                  R
                  Reetu Samanti
                  Jul 14, 2021
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                  Your package of SO[protected] has been canceled because of Not shipped in time, order has been automatically cancelled by the system.. You can contact customer support for help if needed.
                  Your package of SO[protected] has been canceled because of Not shipped in time, order has been automatically cancelled by the system.. You can contact customer support for help if needed.

                  These were my two orders I received these messages today that my orders are cancelled but I already did the online payment now I want my money back
                  Please let me know how will I receive it and when
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                    D
                    Dhemda
                    Jul 9, 2021
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                    Address: Ankur seeds and pesticides main road Meghraj Aravalli Gujarat

                    I order 3 shirt but came only 2 shirts. I want my money back
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                      A
                      Aditi1308
                      Jul 9, 2021
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                      It’s been already a year after the app ban. Still i haven’t received my refund for the products that i had returned. I want my money back! This is absolutely ridiculous
                      +3 photos
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                        A
                        Aditikhiani
                        Jul 7, 2021
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                        I had returned a few items on clubfactory before the ban and the refund had started being processed, but never received it. It’s been a year now. Still no refund! Please give me my money back
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                          U
                          Uden
                          Jun 17, 2021
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                          Address: Mumbai
                          Website: www.clubfactory.com

                          Aap [protected] per sampark Karen hamare customer care mein aapke seva ke liye upsthit hai thank you for your complaint
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                            S
                            Satya Balaga
                            Jun 7, 2021
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                            Address: Bobbili
                            Website: Club factory

                            I'm not received refund
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                              S
                              Samiksha Tupe
                              Jun 1, 2021
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                              Address: PLOT NO 90/91, FLAT NO 02, JYASHREE APPT

                              I've ordered few products from.culb factory in 2019 but neither received any of the product nor refund. So please help me with it. My name is Samiksha Tupe
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                                A
                                Amit Bahl
                                from Delhi, Delhi
                                May 31, 2021
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                                I ordered a SD card from club factory and they except the order after a month still not deliver it so I applied for a refund till now I did not get any reply from my email to there costomer care
                                Please help
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                                  S
                                  Suzy K
                                  May 30, 2021
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                                  Hii
                                  It's been months but till now I didn't receive any kind of refund amount.. till date they haven't delivered my order items. So I kindly request you to solve my problem pl
                                  +1 photos
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                                    G
                                    golu9626
                                    May 13, 2021
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                                    Address: 48,TRIPUTI VIHR B NEAR PNDIT JI K CHORHA, MACHDA JAPUR

                                    Refund amount not received
                                    register mobile no. ;- [protected]
                                    order no. ;- so[protected]
                                    order date[protected]
                                    amount :-1545.98
                                    +1 photos
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                                      golu9626
                                      May 13, 2021
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                                      Address: 48,TRIPUTI VIHR B NEAR PNDIT JI K CHORHA, MACHDA JAPUR

                                      Refund amount not received for last order
                                      register mobile no. ;- [protected]
                                      order no. ;- so[protected]
                                      order date[protected]
                                      amount :-1545.98
                                      +1 photos
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                                        A
                                        Akansha Gusain
                                        Apr 18, 2021
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                                        First of all I ordered something that went out of stock but I didn't receive any refund. Also, I placed order for something else and without any information or refund my order again got cancel. There has been issue with another orders too. Moreover I'm unable to login in my club factor account. This is theft. I can't even check my order information/details. This is not at all appropriate behaviour expected from this renowned application. Services offered are not actually coming in help. I was about to write hate comments in google feedbacks but I preferred filing this complaint in hope of getting response and effective services. I have copy of this complaint. Atleast allow me to login and provide full refund as soon as possible. I am in debt this refund might help me to get rid of some.
                                        Club Factory customer support has been notified about the posted complaint.
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