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Club Factory
Club Factory
Customer satisfaction rating: 21%
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5508
COMPLAINTS
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Club Factory Customer Care

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Address
478 Wensan Road, Zhejiang
Hangzhou
China - 310000

Customer Care Phone Numbers and Contacts

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Phone:
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4403
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1517

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Customer satisfaction rating
21%
Complaints
5508
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Resolved
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Club Factory Complaints & Reviews

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Please check with this number [protected] as i had ordered one frock but due to lockdown i didn't get my return amount and...
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I have ordered some clothing on july 19, 2020 and the order was split in 2 packages.. One has already been arrived but the other package is stuck at clearance since 31 july 2020. Its 11th august today. Kindly complete the custom clearance process soon and deliver my product asap.
Order is stuck at custom clearance
Order is stuck at custom clearance
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    Hi,

    I ordered so[protected] product from club factory. It went custome clearence on 13th july 2020. Still i did not get my order. It is almost 30 days now.

    Please deliver my product as soon as possible or initiate refund. It is too late
    Order no. SO29024658363759
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      My club factory order stuck in custome clearance since 7the july. When i get my parcel. I want it urgent
      Order stuck in customs clearance
      Aug 11, 2020
      Updated by Malti Pagar
      Stuck club factory order in custome clearance

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        Hi,

        I ordered yellow color lehenga choli from club factory but i received different black color lehenga choli...
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        My order is so[protected]
        The status is showing in custom clearance. I placed a 2 month ago.
        Plz give me my product.
        In custom clearance
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          I order the tatoo machine kit from. Club factory no so[protected] on 19 june but till now i not get it
          My product is stuck in consumer clearance when I got it
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            I ordered a parcel of club factory on 4th july, and it was strucked custom clearence on 16th july 12:29pm
            Baby boy suit stuck
            Aug 10, 2020
            Updated by Naresh Kumar Gujju
            Since I have not received my parcel please clearence the problem
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              Order stuck in custom clearance from 7 july.. You return my money aur deliver my package as soon as possible ... I used to daily mail u bt nobody reply... Don't cheat customers...
              Order id- SO[protected]
              Custom clearance from more than one month
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                I book order on 27 pending due to customer clearance on 30 June but so far I am not received product what is my status my order number is SO:-[protected]
                I
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                  I'm not able to withdraw money from club factory wallet. The app is banned in india and i want to withdraw the available wallet...
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                  I have purchased a watch from club factory on june 2020, by july 1 i got a call from seller saying the product is not available...
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                  I had purchased contrast fresh small backpack bag order id - so[protected]
                  Date[protected]

                  My order was shipped on[protected]

                  And recently they cancel my order i want to know what is wrong with them.
                  I want my product back
                  For delivery of my product
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                    [Resolved]

                    Club factory has cancelled my order by thier own, i was waiting for this order so eagerly and sunddenly suddenly they cancelled my order, my order no:-so[protected], plzz sent me this order i have been waiting for this from so long i can re-order it but then the price of the product will change...
                    Cancelled my order by their own
                    Cancelled my order by their own
                    Aug 10, 2020
                    Complaint marked as Resolved 
                    Club factory has not taken any action order no:-SO29033816934242 I have mailed them but they have not replied me yet it has been 5 days
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                      I have placed order on club factory before it was banned in india on[protected] and still has not been delivered yet. It was...
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                      Dear team,

                      I have order a bag on july 4th. The order so[protected] is still in customs clearance from july...
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                      My product number is-so[protected]
                      Order date - june 18 2020
                      At custom clearance - june 30 2020
                      Hlo...
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                      Order no... So[protected]
                      I placed an order from club factory on 29/6/2020 and it has been stuck at custom clearance...
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                      I did not cancel my order but the order status is showing cancel i want my orders to be delivered please look into it and...
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                      I had placed an order on 18 of july, my order is in custom clearance, now club factory is cancelling my order without my consent, i dont want the order to be cancelled, please help
                      Cancelling order without my request
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