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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Sep 17, 2023
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Club Factory reviews & complaints page 7

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D
[email protected]
Sep 8, 2020
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Address: Sandhya , Thondankulangara ward , Alappuzha -688006 , Kerala , Mib: 08139005019

Two months had passed and i have forwarded around 15 emails with respect to this issue ro cf, but no response from their end till date.

I have orderred for a nike tavis scott yellow shoes of size 10 during 2nd of july 2020 amounts to rs.3231/- and was paod online from my bank account, and on 13th july i had eceived a message from cf ie almost 2 months back, that my order placed with them vide order number so[protected] stands cancelled and refund is initiated, but till now the refund of money is not done with. Neither do i can access their site to check on. Nor do they are responding to the multiple number of e-mails iam sending to [protected]@clubfactory.com and [protected]@clubfactory.com. Till date.. Pl help in getting the refund.

Regards

Rajesh. R
Sandhya (H)
Thondankulangara ward
Alappuzha -688006
Kerala
Email: [protected]@rediffmail.com
Mob :[protected]
+5 photos
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    S
    Sankha Basu
    Sep 6, 2020
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    Please note that I have ordered some items on 01/07/2020 from your website out of which one of the items got cancelled automatically as there is a restriction from the Indian government. After that on 14 th of July 2020 have received one massage that the order got cancelled automatically and money will be refunded within 7-10 working days. Still now have not received the refund in my original payment mode.
    I have complained enormous time through your app but haven't received any response.
    Club Factory customer support has been notified about the posted complaint.
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      D
      [email protected]
      Sep 6, 2020
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      Address: Rajesh.R , Sandhya ( H) , Thondankulangara ward , Alappuzha-688006 , Kerala . Mob:: 08139005019 , Email:: [email protected]

      Two months had passed and i have forwarded around 15 emails with respect to this issue ro cf, but no response from their end till date.

      I have orderred for a nike tavis scott yellow shoes of size 10 during 2nd of july 2020 amounts to rs.3231/- and was paod online from my bank account, and on 13th july i had eceived a message from cf ie almost 2 months back, that my order placed with them vide order number so[protected] stands cancelled and refund is initiated, but till now the refund of money is not done with. Neither do i can access their site to check on. Nor do they are responding to the multiple number of e-mails iam sending to [protected]@clubfactory.com and [protected]@clubfactory.com. Till date.. Pl help in getting the refund.

      Regards

      Rajesh. R
      Sandhya (H)
      Thondankulangara ward
      Alappuzha -688006
      Kerala
      Email: [protected]@rediffmail.com
      Mob :[protected]
      +5 photos
      Club Factory customer support has been notified about the posted complaint.
      Sep 06, 2020
      Updated by [email protected]       Not received the refund yet

      Sep 08, 2020
      Updated by [email protected]       Problem not yet solved. Refund not received till now.
      View replies
      Problem not yet resolved
      Reply
      As soon as I posted a complaint here, I got a call from a person stating that he represents clubfactory and asked me the details and after hearing all details he asked me to install QS app from play store, he stayed in line till i downloaded the app and after that he asked me to enter CF page and later asked me to go to flipkart page and asked to order any item and then asked me to pay via debit or credit card . I didn't do that immediately i uninstalled the app, because i recognised the trap. As soon the QS app is downloaded and the code is passed to them they can see our phones screen, whatever we type there they can see, thus they can know our entire debit / credit card details and can take the money from our account cheating us. So beware of this fraud, today again i got the similar call but told will never install qs app. I got call from the following numbers, [protected], [protected], [protected]. This is reported for information.
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        S
        Saniay Padhy
        Sep 6, 2020
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        Address: Bhavanchera chawl, chawl no 4,room no 3 Retibandar road Near Govardhan Tower Dombivali (w)mumbai 421202

        Hi,

        I order from club factory. My order no is - so[protected] item shipped on 19 jun 2020 and went on customs clearance in 1st july 2020. Its more than 65 days above order stuck in customs clearance.
        No update, estimate date is already passed.
        Please delivery my order or intiate refund as soon as possible. Its too late
        Please attached screenshot
        +2 photos
        Club Factory customer support has been notified about the posted complaint.
        Sep 17, 2020
        Updated by Saniay Padhy         Pls send my product as soon as poosible
        View replies
        Hi

        Any update ? Still i not recieve my product and no responce from club factory. Please send my product as soon as possible
        Reply
        Still no uodate from club factory !!!
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          H
          Hibu Mayur
          Sep 5, 2020
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          Address: China

          Two products ordered on June and now no update on it. Money is also not refunded.
          Club Factory customer support has been notified about the posted complaint.
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            A
            Adip Debnath
            Sep 5, 2020
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            Address: China

            My order rejected and return to cf warehouse and i can't refund the money as there is no option for refund, i was paid my money with debit card, my tracking no.[protected], i was ordered a sport spring exerciser, price.332, help me cf as soon as possible.
            Club Factory customer support has been notified about the posted complaint.
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              S
              Samonalnorth
              Sep 3, 2020
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              Website: Club Factory

              Hello,
              I ordered a bunch of stuff from Club Factory. They went out of stock and so they told me they'd refund. It's been 5 goddamn MONTHS and they never did it.
              Even the customer care didn't help. HOW MUCH MORE IRRESPONSIBLE CAN A COMPANY BE?
              My refund ID is SOR[protected]. Please give me my money back because I worked hard for it.
              Club Factory customer support has been notified about the posted complaint.
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                G
                Geld Consultandcy Services Pvt Lt
                Sep 3, 2020
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                Address: Barganda Giridih
                Website: www.clubfactory.com

                Sir
                On[protected] my refunding process processed.
                But till today it is not yet done.
                Please look into this.
                My Order ID is SO[protected] (Order Date[protected]
                Please process my refund.
                For this act of kindness will always be thankful to you

                Thanks & Regards
                Santosh Laheri
                Giridih
                Jharkhand
                Club Factory customer support has been notified about the posted complaint.
                Sep 03, 2020
                Updated by Geld Consultandcy Services Pvt Lt                 Return my refund ASAP
                Oct 14, 2020
                Updated by Geld Consultandcy Services Pvt Lt                 Sir
                On[protected] my refunding process processed.
                But till today it is not yet done.
                Please look into this.
                My Order ID is SO[protected] (Order Date[protected]
                Please process my refund.
                For this act of kindness will always be thankful to you

                Thanks & Regards
                Santosh Laheri
                Giridih
                Jharkhand
                Oct 14, 2020
                Updated by Geld Consultandcy Services Pvt Lt                 Very much dissapointed
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                  R
                  Rash1995
                  Sep 2, 2020
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                  Hi Team,

                  Need your urgent assistance or call back!!!

                  I am unable to withdraw the wallet balance nor able to place order from the balance.

                  For placing order I’m not receiving the OTP.

                  Do needful on priority!!
                  +1 photos
                  Club Factory customer support has been notified about the posted complaint.
                  View replies
                  Hi Team,

                  Kindly do needful

                  I have no calls nor emails regarding the the above mentioned issue. Not sure how many people been cheated like this without getting back their money. Club factory is making money out of it.

                  NEED ATTENTION ON THIS!!!
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                    P
                    Preethy.mithun
                    Aug 31, 2020
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                    Website: Club factory

                    I has bought a apple air pods in club factory in june month. Because of defect in the product i have returned the item. But i didn't get refund from club factory. I have contacted the customer care many times. At last they a reference number and informed to contact the bank. When i contacted my bank service they said they didn't receive any refund from club factory. They to check from merchant side. Please resolve this issue as soon as possible
                    +1 photos
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                      T
                      Tanya94
                      Aug 29, 2020
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                      I order some products and after getting ban I didn't get the product all get returned by its own self and still I didn't get any refunds and not even they reply any email please do something
                      +3 photos
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                        D
                        Dundi21
                        Aug 28, 2020
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                        Address: Greater Kailash 1 I LBB,Delhi.

                        Didn't received refund. Ordered two months back.
                        +1 photos
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                          R
                          Ramandeep Kaur Sachdeva
                          Aug 27, 2020
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                          Order number SO[protected]

                          It's been more than a month and they still havnt refunded my money yet.

                          Even after complaining so many times, they didn't even acknowledge any mail.

                          Useless customer support
                          Club Factory customer support has been notified about the posted complaint.
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                            P
                            Pratichavan2u
                            Aug 27, 2020
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                            Website: Www.clubfactory.in

                            My order was cancelled by club factory but refund is not received. It's been over 2 months now. App always shows refunding.
                            Club factory order no.SO[protected]
                            Refund money- 4402/- Rs.
                            Club Factory customer support has been notified about the posted complaint.
                            View replies
                            No refund yet for ID: 2700381
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                              P
                              Priya Khanapure
                              Aug 26, 2020
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                              Address: China

                              I have placed the order 1 month before, but my order was automatically cancelled by club factory, and now its been more than 30 days. And I still didn't get my refund.
                              Club Factory customer support has been notified about the posted complaint.
                              View replies
                              It's been a 2-3 months now, still my problem has not solved, when will I get my refund back from club factory, my order number is SO[protected]
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                                J
                                jishajosey
                                Aug 25, 2020
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                                I already registered complaint, i didnt get my product and also refund not issued
                                Club Factory customer support has been notified about the posted complaint.
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                                  C
                                  Chhavi Enterprises
                                  Aug 25, 2020
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                                  Address: CHHAVI ENTERPRISES, D/69, Raj Nagar Colony, Gali No.-A/4, East Gokalpur,

                                  Dear sir,
                                  A long time has been passed away since the company club factory closed in India. I am an existing seller with the seller code 27756 on this Now i am unable to access the seller central and even can not communicate with the seller support but I still have not received my balance payment yet. Kindly release my payment as soon as possible as my business activities have been affected by it.
                                  Club Factory customer support has been notified about the posted complaint.
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                                    T
                                    Tejas3952
                                    Aug 25, 2020
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                                    Address: Toap Tal-Hatkanangale Dist-Kolhapur, Maharashtra Pin Code -416122

                                    Hi

                                    I ordered from club factory
                                    My order no. : so[protected]
                                    Item has been automatically cancled by club factory because of ban
                                    It had cancled on 30/07/2020
                                    And still i had been not refunded
                                    No update, estimate time is already passed.

                                    Please refund my money
                                    Please find attached screenshot
                                    +1 photos
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                                      V
                                      vikas singh kushwaha
                                      Aug 22, 2020
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                                      Sir i had placed an order.. (So[protected]) of (Neavy blue lycra sports track pant) it get deliverd.. But but the product i got was defective so i asked to return and refund my money.. After few days my product was picked up... And got delivered to club factory warehouse.. But i dtill did not got my refund yet. Please refund my money as soon as possible.
                                      +2 photos
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                                        S
                                        Sharan Shaaj
                                        Aug 19, 2020
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                                        This is my refund id- SOR[protected]
                                        It's been a month i haven't received my refund
                                        +1 photos
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