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Club Factory Complaints & Reviews

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Updated: Sep 17, 2023
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Club Factory reviews & complaints page 6

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K
Krishkrish0987654321
Oct 15, 2020
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Club Factory (E-Commerce Site) —
i had not received till now.. but showing it had delivere
worth 627 rupees in club factory mobile app. Order number is ''. It showed expected delivery date is 14nd Oct 2020. So i waited till that date. But i had not received any phone call or at least one message from them. But, when i checked my application it is showing order is undeliverd.plz solve this regarding.
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    Nitika Vijrai
    Oct 15, 2020
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    I placed order on club factory before it was banned in India. Few of my products were cancelled by your side and few were shipped, but neither i got the shipped products nor any refund for the cancelled products. It's been more than 8 mnths. NO updates from club factory regarding the same. Please resolve the issue as it's bit huge amount. Thnnx
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      Tanya94
      Oct 13, 2020
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      I order some products and after getting ban I didn't get the product all get returned by its own self and still I didn't get any refunds and not even they reply any email please do something please do refund or send my order
      +3 photos
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        Aabid123
        Oct 11, 2020
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        I was ordered a shoes from club factory but it was stuck in custom then i cancelled that product. But i didn't get my refund its too long please proceed it immediately.
        +1 photos
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          woosoe
          Oct 9, 2020
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          I ordered a few products from club factory at the end of June which was prepaid but did not receive the product nor did I get a refund
          Club Factory customer support has been notified about the posted complaint.
          Nov 02, 2020
          Updated by woosoe
          my products that I order on june are yet to be delivered and the app still shows my order on custom clearance.I want my order to be delivered as soon as possible or I need a refund from club factory for my order as it was prepaid

          Even after posting a complain about my order which was prepaid and which I had ordered on june for which I neither get a refund nor the product, my complaint is still unresolved.
          I wish my complaint will be solved soon.
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            S
            Sireesha morla
            Oct 3, 2020
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            My order cancelled I dint get my refund back, please process the needed and initiate my refund
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              H
              HaikaS
              Oct 1, 2020
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              Address: J&K India
              Website: Club factory

              Pls deliver or refund my order. Have ordered my product in july.
              Club Factory customer support has been notified about the posted complaint.
              May 05, 2021
              Updated by HaikaS
              No action taken
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                H
                HaikaS
                Sep 28, 2020
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                Hi,
                My order is stuck at customs since July 8. I have paid online. Pleas ensure that i recieve my package asap.

                Pfa the screenshot

                Regards
                +1 photos
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                  J
                  jyotisharma2
                  Sep 22, 2020
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                  I am complaining for my refund information. My refund is stuck for a long time whereas the item is already delivered to you in your warehouse. But I have not received my refund yet. it's already 3 month passed away. i have sent many emails to you with my side but unfortunately i did not receive any response from your side. please release my refund immediately. Here I'm sharing with u my return ID. You may reply at least once how much time will you take. i[censored] have done please share reference no.
                  1.SON[protected]
                  2.SON[protected]
                  3.SON[protected]
                  Club Factory customer support has been notified about the posted complaint.
                  Oct 05, 2020
                  Updated by jyotisharma2
                  not received yet any updates or reply from club factory
                  still not received any updates regarding my issue
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                    S
                    Sirisha Balireddy
                    from Delhi, Delhi
                    Sep 21, 2020
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                    I have placed three orders dates june 30 and haven't received any of them till date. Attaching the screenshots of the same. Neither refund is done not product delivered
                    +2 photos
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                      S
                      Saniay Padhy
                      Sep 21, 2020
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                      Address: Retibandar road

                      Dear team,

                      Still my order is not move i was complained several times to club factory but no responce or no reply from club factory it is very bad service for club factory. I want my product or refund my money as soon as poosible
                      +2 photos
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                        S
                        Sahadcpt
                        Sep 19, 2020
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                        My name is sahad. I ordered a product from club factory a leather gloves on[protected] and after few days it shows out of stock and when i click on my order it shows refund out of stock and and not getting a refund or any response from club factory it has been months i don't get refund or my product please help me to get my refund or product. My oder number of my product is so[protected].
                        Club Factory customer support has been notified about the posted complaint.
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                          Tutul333
                          Sep 18, 2020
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                          SO[protected] order was cancelled by club factory.no refund since a month, no communication either.
                          Club Factory customer support has been notified about the posted complaint.
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                            M
                            Mritunjay Adheesh
                            Sep 15, 2020
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                            Hope you will aolve this, as this purchase is from india and the site has stop responding.
                            Inspite of repeated calls, mails and chats, i have still not received my refund of order no. So[protected]. The product has been returned and received by the seller in july it self.
                            But the amount is still not refunded.

                            Rgds
                            Dhruv
                            [protected]
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                              Arslaan
                              Sep 14, 2020
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                              I bought sd card from club factory on 17 june 2020 which is delivered on 6 july. On same day i applied for return because of fake product. But club factory did not accept that after very requesting for return they allow me to return but there was an error coming for covid 19 situation. I also complained about it but they did not solve that, now it is banned in india and i lost my money. So please do needful
                              +2 photos
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                              Dec 08, 2020
                              Updated by Arslaan
                              Not any updates regarding this complaint.
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                                Ranjeet Lad
                                from Junnar, Maharashtra
                                Sep 12, 2020
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                                My order number SO[protected] ordered on 29th June 2020, but haven't recieved any update its just shows order is been canceling process. From last 1 month its just showing same message and customer care number is invalid and no one is replying to mails .
                                +1 photos
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                                  Arifmaredia
                                  Sep 12, 2020
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                                  I have been waiting for refund it's been 1 month and 15 days status saying refunding to you 5-7 days please help me get my refund thank you so much.

                                  Club factory refund : SOR[protected]
                                  +1 photos
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                                    Sireesha morla
                                    Sep 12, 2020
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                                    My order cancelled by system itself, I made prepaid payment, so intiate my refund as soon as possible
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                                      Aaku10
                                      Sep 11, 2020
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                                      I have applied for the product return and the product was pickup next day.
                                      But the refund is not received till .
                                      its been 4 months ad their is no response for the refund .
                                      Return id : SON[protected]
                                      hope for the return
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                                        shivam technology video
                                        Sep 9, 2020
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                                        Address: vill.khanwal, post office :sanji more,distt:kathua Kathua, JAMMU & KASHMIR 184148 India Phone number: 6005824678 , Kathua, Jammu & Kashmir - 184148
                                        Website: vill.khanwal, post office :sanji more,distt:kathua Kathua, JAMMU & KASHMIR 184148 India Phone nu

                                        Please, my customer is stuck in the cleaner product, when will I get long time please help
                                        +1 photos
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